2023 DODGE DURANGO Owners Manual

GETTING TO KNOW YOUR VEHICLE15

Key Fob Battery Replacement

3. Remove the back cover to access and replace the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has never
been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil
-
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
For vehicles equipped with Keyless
Enter ‘n Go™ Ignition, always remember to
place the ignition in the OFF position when
exiting the vehicle.2

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16GETTING TO KNOW YOUR VEHICLE
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
invalid key fob is used to start the engine.
After placing the ignition switch in the ON/RUN
position, the Vehicle Security Light will turn on for
three seconds for a bulb check. If the light remains
on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer. All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 312.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are OFF,
ACC, ON/RUN, and START.
START/STOP Ignition Button

The push button ignition can be placed in the
following modes:
OFFThe engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available (e.g.
power windows, etc.)
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket Remote Start
systems. Use of these systems may result in
vehicle starting problems and loss of security
protection.
1 — OFF
2 — ACC
3 — ON/RUN

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GETTING TO KNOW YOUR VEHICLE17
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
NOTE:If the ignition position does not change with a push
of the ignition button, and the instrument cluster
display message “Key Fob Not Detected” is being
displayed, the key fob may have a low or depleted
battery. In this situation, a backup method can be
used to operate the ignition switch. Put the nose
side of the key fob (side opposite of the emergency
key) against the START/STOP ignition button and
push to operate the ignition switch.

Depleted Key Fob Battery Procedure

NOTE:
For more information on normal starting proce -
dures, see Ú page 98.
When opening the driver's door with the ignition
in ON/RUN (engine not running), a chime will
sound to remind you to place the ignition in the
OFF position. In addition to the chime, the
message will display “Ignition Or Accessory On”
in the cluster.
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft
(100 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
WARNING!
Before exiting a vehicle, always shift the auto -
matic transmission into PARK and apply the
parking brake. Always make sure the keyless
ignition is in the OFF position, remove the key
fob from the vehicle and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key fobs from vehicle, place the
ignition in the OFF position and lock all doors
when leaving the vehicle unattended.
2

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18GETTING TO KNOW YOUR VEHICLE
NOTE:Obstructions between the vehicle and key fob may
reduce this range Úpage 312.
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle. Pushing
the Remote Start button a third time shuts the
engine off. To drive the vehicle, push the unlock button, and
with a valid Keyless Enter ‘n Go™ key fob in the
vehicle, place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will start and then shut down in 10
seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window and sunroof (if
equipped) operation is disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi
-
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake pedal not pressed
Battery at an acceptable charge level
Panic button not pressed
System not disabled from previous Remote
Start event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an intru -
sion
Malfunction Indicator Light (MIL) is not illumi -
nated
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
carbon monoxide (CO) which is odorless and
colorless. Carbon monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
carbon monoxide (CO) which is odorless and
colorless. Carbon monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE19
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button.
The Remote Start system will turn the engine off if
the Remote Start button on the key fob is pushed
again, or if the engine is allowed to run for the
entire 15 minute cycle. Once the ignition is placed
in the ON/RUN position, the climate controls will
resume the previously set operations
(temperature, blower control, etc.).
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
For vehicles equipped with the Keyless
Enter ‘n Go™ — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP ignition
button.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The timing is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the Comfort menu
screen within Uconnect Settings Ú page 153. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the Comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature. Automatic Temperature Control (ATC) —
If Equipped
The climate controls will automatically adjust to
the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the ON/
RUN position, where the climate controls will
resume their previous settings.
Manual Temperature Control (MTC) — If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C) or
above, the climate settings will default to MAX
A/C, Bi-Level Mode, and Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 53.
NOTE:These features will stay on through the duration of
Remote Start until the ignition is placed in the ON/
RUN position. The climate control settings will
change if manually adjusted by the driver while the
vehicle is in Remote Start mode, and exit auto -
matic override. This includes the OFF button on the
climate controls, which will turn the system off.
2

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When Remote Start is active and the outside
ambient temperature is less than 33°F (0.6°C),
the Windshield Wiper De-Icer will activate. Exiting
Remote Start will resume its previous operation. If
the Windshield Wiper De-Icer was active, the timer
and operation will continue.
REMOTE START CANCEL MESSAGE —
I
F EQUIPPED
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Timer Expired
Remote Start Disabled — Start Vehicle To Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the Keyless
Enter ‘n Go™ Ignition for unauthorized operation.
While the Vehicle Security system is armed, interior
switches for door locks and liftgate release are
disabled. If something triggers the alarm, the
Vehicle Security system will provide the following
audible and visible signals:
The horn will pulse
The parking lights and/or turn signals will flash
The Vehicle Security Light in the instrument
cluster will flash
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 22.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry unlock door handle
(if equipped) Ú page 22.
Cycle the vehicle ignition system out of the OFF
position.
NOTE:
The driver's door key cylinder cannot arm or
disarm the Vehicle Security system. Use of the
door key cylinder when the alarm is armed will
sound the alarm when the door is opened.
The Vehicle Security system remains armed
when the power liftgate is opened using the lift -
gate button on the key fob. If someone enters
the vehicle through the opened liftgate, then
opens any door from the inside, the alarm will
sound.

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GETTING TO KNOW YOUR VEHICLE21
If Passive Entry (if equipped) is used to unlock
the liftgate, the Vehicle Security system is
disarmed and the rest of the vehicle doors will
remain locked unless all doors are set to unlock
on first press within Uconnect Settings.
When the Vehicle Security system is armed, the
interior power door lock switches will not unlock
the doors.
The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will flash,
and the horn will sound. If this occurs, disarm the
Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is
taken to disarm it, the Vehicle Security system will
turn the horn off after a 29 second cycle (with five
seconds between cycles and up to eight cycles if
the trigger remains active) and then rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock
the doors using the manual door lock.
TAMPER ALERT
If something has triggered the Vehicle Security
system in your absence, the horn will sound three
times and the exterior lights will blink three times
when you disarm the Vehicle Security system.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked from
inside the vehicle by using the door lock knob. To
lock each door, push the door lock knob on each
door trim panel downward. To unlock the front
doors, pull the inside door handle to the first
detent. To unlock the rear doors, pull the door lock
knob on the door trim panel upward. If the lock
knob is down when the door is closed, the door will
lock. Make sure the key fob is not inside the
vehicle before closing the door.

Manual Door Lock Knob

2

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22GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS
The power door lock switches are located on each
front door panel. Push the switch to lock or unlock
the doors and liftgate.

Power Door Lock Switches

If the lock knob is down when the door is closed,
the door will lock. Make sure the key fob is not
inside the vehicle before closing the door.
NOTE:If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door may
not unlock automatically.
If the door lock switch is pushed while the ignition
is in the ACC or ON/RUN position, and the driver's
door is open, the doors will not lock. If a rear door is locked, it cannot be opened from
inside the vehicle without first unlocking the door.
The door may be unlocked manually by raising the
lock knob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE) system
and a feature of Keyless Enter ‘n Go™ — Passive
Entry. This feature allows you to lock and unlock
the vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off within
Uconnect Settings Ú page 153.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob's wireless
signal and prevent the Passive Entry handle
from locking/unlocking the vehicle.
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp, posi -
tion lamps) for whichever duration is set
between 0, 30, 60 or 90 seconds. Passive Entry
unlock also initiates two flashes of the turn
signal lamps.
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
When leaving the vehicle, always make sure
the keyless ignition is in the OFF position,
remove the key fob from the vehicle and lock
the vehicle. Unsupervised use of the vehicle
equipment may cause severe person injuries
and death.

23_WD_OM_EN_USC_t.book Page 22