
234SERVICING AND MAINTENANCE
(Continued)
To minimize the possibility of catalytic converter damage:
Do not shut off the engine or interrupt the ignition when
the transmission is in gear and the vehicle is in motion.
Do not try to start the engine by pushing or towing the
vehicle.
Do not idle the engine with any spark plug wires discon -
nected or removed, such as when diagnostic testing, or
for prolonged periods during very rough idle or malfunc -
tioning operating conditions.
NOTE:The vehicle exhaust system may be equipped with an Elec -
tronic Exhaust Valve (EEV) system, if the exhaust system is
replaced with aftermarket products a Malfunction Indi -
cator Light (MIL) will illuminate.
COOLING SYSTEM
Coolant Checks
Check engine coolant (antifreeze) protection every
12 months (before the onset of freezing weather, where
applicable). If the engine coolant is dirty, the system
should be drained, flushed, and refilled with fresh Organic
Additive Technology (OAT) coolant (conforming to
MS.90032) by an authorized dealer. Check the front of the
radiator for any accumulation of bugs, leaves, etc. If dirty,
clean by gently spraying water from a garden hose
vertically down the face of the condenser.
Check the coolant recovery bottle tubing for brittle rubber,
cracking, tears, cuts, and tightness of the connection at
the bottle and radiator. Inspect the entire system for
leaks. DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could lead
to severe internal engine damage. If any coolant is needed
to be added to the system please contact an authorized
dealer. If the engine coolant (antifreeze) is dirty or contains visible
sediment, have an authorized dealer clean and flush with
Organic Additive Technology (OAT) coolant (conforming to
MS.90032).
For the proper maintenance intervals
Úpage 221.
Selection Of Coolant
For further information Úpage 271.
NOTE:
Mixing of engine coolant (antifreeze) other than speci-
fied Organic Additive Technology (OAT) engine coolant,
may result in engine damage and may decrease corro -
sion protection. OAT engine coolant is different and
should not be mixed with Hybrid Organic Additive Tech -
nology (HOAT) engine coolant or any “globally compat -
ible” coolant. If a non-OAT engine coolant is introduced
into the cooling system in an emergency, the cooling
system will need to be drained, flushed, and refilled
with fresh OAT coolant (conforming to MS.90032), by
an authorized dealer as soon as possible.
Do not use water alone or alcohol-based engine
coolant products. Do not use additional rust inhibitors
or anti-rust products, as they may not be compatible
with the radiator engine coolant and may plug the radi -
ator.
This vehicle has not been designed for use with
propylene glycol-based engine coolant. Use of
propylene glycol-based engine coolant is not recom -
mended.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.
Keep hands, tools, clothing, and jewelry away from
the radiator cooling fan when the hood is raised. The
fan starts automatically and may start at any time,
whether the engine is running or not.
When working near the radiator cooling fan, discon -
nect the fan motor lead or turn the ignition to the OFF
position. The fan is temperature controlled and can
start at any time the ignition is in the ON/RUN
position.
WARNING!
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252SERVICING AND MAINTENANCE
Tire Loading And Tire Pressure
NOTE:The proper cold tire inflation pressure is listed on the
driver’s side B-pillar or the rear edge of the driver's side
door.
Check the inflation pressure of each tire, including the
spare tire (if equipped), at least monthly and inflate to the
recommended pressure for your vehicle.
Example Tire Placard Location (Door) Example Tire Placard Location (B-pillar)
Tire And Loading Information Placard
Tire And Loading Information Placard
This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and
spare tires.
Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire's load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire And Loading Information
Placard
Úpage 102.
NOTE:Under a maximum loaded vehicle condition, Gross Axle
Weight Rating (GAWR) for the front and rear axles must
not be exceeded.
For further information on GAWR, vehicle loading, and
trailer towing
Úpage 102.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or XXX
lbs” on the Tire And Loading Information Placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
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SERVICING AND MAINTENANCE253
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs. (4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will
be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg
(635-340 (5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
For the following example, the combined weight
of occupants and cargo should never exceed
865 lbs (392 kg).
8
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SERVICING AND MAINTENANCE257
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the Run Flat
mode.
See the Tire Pressure Monitoring System section for more
information.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle's wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
For further information
Úpage 218.
Tread Wear Indicators
Tread wear indicators are in the original equipment tires to
help you in determining when your tires should be
replaced.
Tire Tread
These indicators are molded into the bottom of the tread
grooves. They will appear as bands when the tread depth
becomes 1/16 of an inch (1.6 mm). When the tread is
worn to the tread wear indicators, the tire should be
replaced.
For further information
Úpage 258.
Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation pressures
can cause uneven wear patterns to develop across the
tire tread. These abnormal wear patterns will reduce
tread life, resulting in the need for earlier tire replace -
ment.
Distance driven.
Performance tires, tires with a speed rating of V or
higher, and Summer tires typically have a reduced
tread life. Rotation of these tires per the vehicle sched-
uled maintenance is highly recommended.
NOTE:Wheel valve stem must be replaced as well when installing
new tires due to wear and tear in existing tires.
Keep dismounted tires in a cool, dry place with as little
exposure to light as possible. Protect tires from contact
with oil, grease, and gasoline.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do not
spin your vehicle's wheels faster than 30 mph (48 km/
h) for more than 30 seconds continuously when you are
stuck, and do not let anyone near a spinning wheel, no
matter what the speed.
1 — Tread Wear Indicators
WARNING!
Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You
could lose control and have a collision resulting in
serious injury or death.
8
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SERVICING AND MAINTENANCE259
Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
mountain/snowflake symbol on the tire sidewall.
If you need snow tires, select tires equivalent in
size and type to the original equipment tires.
Use snow tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/
h). For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit
studded tires; therefore, local laws should be checked
before using these tire types.
SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead of a
spare tire Úpage 209.
For restrictions when towing with a spare tire designated
for temporary emergency use
Úpage 107.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency use only.
You can identify if your vehicle is equipped with a compact
spare by looking at the spare tire description on the Tire
And Loading Information Placard located on the driver’s
side door opening or on the sidewall of the tire. Compact
spare tire descriptions begin with the letter “T” or “S”
preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original equipment
tire should be repaired (or replaced) and reinstalled on
your vehicle at the first opportunity.
Do not install a wheel cover or attempt to mount a
conventional tire on the compact spare wheel, since the
wheel is designed specifically for the compact spare tire.
Do not install more than one compact spare tire and wheel
on the vehicle at any given time.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
WARNING!
Compact and collapsible spares are for temporary
emergency use only. With these spares, do not drive
more than 50 mph (80 km/h). Temporary use spares have limited tread life. When the tread is worn to the
tread wear indicators, the temporary use spare tire
needs to be replaced. Be sure to follow the warnings,
which apply to your spare. Failure to do so could result
in spare tire failure and loss of vehicle control.8
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266SERVICING AND MAINTENANCE
Seat Belt Maintenance
Do not bleach, dye, or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
If the belts need cleaning, use Mopar® Total Clean, a mild
soap solution, or lukewarm water. Do not remove the belts
from the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace the belts
if they appear frayed or worn or if the buckles do not work
properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
Clean with a wet soft cloth. A mild soap solution may be
used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended for
leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar®
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
NOTE:If equipped with light colored leather, it tends to show any
foreign material, dirt, and fabric dye transfer more so than
darker colors. The leather is designed for easy cleaning,
and the manufacturer recommends Mopar® total care
leather cleaner applied on a cloth to clean the leather
seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a regular basis
with Mopar® Glass Cleaner, or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear
window equipped with electric defrosters or windows
equipped with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
WARNING!
A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat belt
system periodically, checking for cuts, frays, or loose
parts. Damaged parts must be replaced immediately.
Do not disassemble or modify the seat belt system. If
your vehicle is involved in a collision, or if you have
questions regarding seat belt or retractor conditions,
take your vehicle to an authorized FCA dealer or
authorized FCA Certified Collision Care Program facility
for inspection.
CAUTION!
Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
Damage caused by these type of products may not
be covered by your New Vehicle Limited Warranty.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone-based cleaning products to clean leather
upholstery, as damage to the upholstery may result.
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273
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle (additional charges may apply). If you need a
rental, it is advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC’s Customer
Assistance center.
Any communication to FCA US LLC’s customer center
should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
10
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274CUSTOMER ASSISTANCE
What to Do
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing as
a result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival.
If you feel you are in an unsafe situation, please let us
know. With your consent, we will contact local police or
safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
23_LD_OM_EN_USC_t.book Page 274