26GETTING TO KNOW YOUR VEHICLE
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these helpful
quick tips. It provides the key Voice Commands and tips
you need to know to control your vehicle’s Voice
Recognition (VR) system.
Uconnect 4 With 7-inch Display Uconnect 4C NAV With 8.4-inch Display
If you see the NAV icon on the bottom bar or in the Apps
menus of your 8.4-inch touchscreen, you have the
Uconnect 4C NAV system. If not, you have a Uconnect 4C
with 8.4-inch display system.
BASIC VOICE COMMANDS
The following Voice Commands can be given at any point
while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice Commands
“Repeat ” to listen to the system prompts again
Notice the visual cues that inform you of your VR system’s
status. Cues appear on the touchscreen.
GET STARTED
The Voice Recognition (VR) button is used to activate/
deactivate your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind and passenger
conversations are examples of noise that may impact
recognition.
Speak clearly at a normal pace and volume while facing
straight ahead.
Each time you give a Voice Command, you must first
push the Voice Recognition (VR) button, wait until after
the beep, then say your Voice Command.
You can interrupt the help message or system prompts
by pushing the VR button and saying a Voice Command
from the current category.
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MULTIMEDIA141
The Phone feature is driven through your Bluetooth®
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth® technology — the global standard that enables
different electronic devices to connect to each other
without wires or a docking station. Ensure you phone is
turned on with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only one
linked (or paired) mobile phone and one audio device can
be used with the system at a time.
Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you push the
button you will hear a BEEP. The BEEP is your signal to give
a command.
Voice Command Button
The Voice Command button on your steering
wheel is only used for “barge in” and when you
are already in a call or want to make another
call. The button on your steering wheel is also used to access
the Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the Uconnect
Phone and to navigate its menu structure. Voice
commands are required after most Uconnect Phone
prompts. There are two general methods for how Voice
Command works:
1. Say compound commands like
“Call John Smith mobile”.
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following
compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
say each part of the command when you are asked for
it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
can break the compound command form into two voice
commands: “Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as
if speaking to someone sitting a few feet/meters away
from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as
“I would like to”.
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly
Smith”. For multiple inputs in the same phrase or
sentence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog. When the system
requires more information from the user, it will ask a
question to which the user can respond without pushing
the Voice Command button on the steering wheel.
WARNING!
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when it
is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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204IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer”.
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer”. Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware are
damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed.
Equipment malfunction at the SOS operator facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network congestion.
Weather.
Buildings, structures, geographic terrain, or tunnels.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.
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