2023 CHRYSLER PACIFICA reset

GETTING TO KNOW YOUR VEHICLE85
Vehicles Equipped With A Trailer Tow Package
NOTE:If your vehicle is equipped with the Trailer Tow Package,
the hands-free activation zone(s) for the Power Liftgate
will be located on the left and right side of the receiver.
Use a straight kicking motion under either activation zone
to open the Hands-Free Liftgate.

Hands-Free Liftgate Trailer Tow Activation Zones

When a valid kicking motion is completed, the liftgate will
chime, the hazard lights will flash and the liftgate will open
after approximately one second. This assumes all options
are enabled in the Uconnect system.
NOTE:To open the Hands-Free Liftgate requires a valid Passive
Entry key fob within 5 ft (1.5 m) of the door handle. If a
valid Passive Entry key fob is not within 5 ft (1.5 m), the
liftgate will not respond to any kicks.
NOTE:
The Hands-Free Liftgate will only operate when the
transmission is in PARK.
 If anything obstructs the Hands-Free Liftgate while it is
opening or closing, the liftgate will automatically
reverse to the closed position, provided it meets suffi -
cient resistance.
 There are pinch sensors attached to the side of the lift -
gate opening. Light pressure anywhere along these
strips will cause the liftgate to return to the open posi -
tion.

 If the power liftgate encounters multiple obstructions
within the same cycle, the system will automatically stop.
If this occurs, the liftgate must be operated manually.

 The power liftgate will release, but not power open, in
temperatures below −12°F (−24°C). Be sure to
remove any buildup of snow or ice from the liftgate
before opening the liftgate.
 If the liftgate is left open for an extended period of time,
the liftgate may need to be closed manually to reset
power liftgate functionality.
 The Hands-Free Liftgate only works to open the liftgate. Gas props support the liftgate in the open position.
However, because the gas pressure drops with
temperature, it may be necessary to assist the props when
opening the liftgate in cold weather.
NOTE:Allow the power system to open the liftgate. Manually
pushing or pulling the liftgate may activate the liftgate
obstacle detection feature and stop the power operation
or reverse its direction.
CAUTION!
The Hands-Free Liftgate feature may be turned on or off
in Uconnect Settings. The Hands-Free Liftgate feature
should be turned off during jacking, tire changing, and
vehicle service
Úpage 157.
WARNING!

Driving with the liftgate open can allow poisonous
exhaust gases into your vehicle. You and your
passengers could be injured by these fumes. Keep
the liftgate closed when you are operating the
vehicle.
 If you are required to drive with the liftgate open,
make sure that all windows are closed, and the
climate control blower switch is set at high speed. Do
not use the recirculation mode.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel path is
clear. Make sure the liftgate is closed and latched
before driving away.
2

23_RUP_OM_EN_USC_t.book Page 85

98GETTING TO KNOW YOUR INSTRUMENT PANEL
Back / Left Arrow Button
Push and release the left arrow button to access
the information screens or submenu screens of a main
menu item.
 Up Arrow Button
Push and release the up arrow button to scroll
upward through the Main Menu items.
 Right Arrow Button
Push and release the right arrow button to access
the information screens or submenu screens of a main
menu item.
 Down Arrow Button
Push and release the down arrow button to scroll
downward through the Main Menu items.
 OK Button
Push the OK button to access/select the information
screens or submenu screens of a Main Menu item.
Push and hold the OK button for two seconds to reset
displayed/selected features that can be reset.
ENGINE OIL LIFE
Use this QR code to access your digital
experience.
 Your vehicle is equipped with an
engine oil change indicator system.
The “Oil Change Required”
message will display for approxi -
mately five seconds after a single
chime has sounded, to indicate it is
time to change the engine oil. The engine oil change indicator system is duty cycle based, which means the
engine oil change interval may fluctuate, dependent
upon your personal driving style.
 Unless reset, this message will continue to display
each time the ignition is cycled to the ON/RUN position.
 To reset the oil change indicator after performing the
scheduled maintenance, refer to the following proce -
dure.
NOTE:This procedure should only be performed after scheduled
maintenance is completed. Resetting oil life other than
when associated with a scheduled maintenance may
result in damage due to not properly maintaining the
engine oil.
Oil Life Reset

1. Without pressing the brake pedal, push the ENGINE START/STOP button and place the ignition in the
ON/RUN position (do not start the vehicle.)

2. Push the OK button to enter the instrument cluster
display menu screen.
3. Push and release the down arrow button to
access the ”Vehicle Info” menu screen.
4. Push the left arrow button or right arrow button
to access the “Oil Life” submenu.
5. Hold the OK button to reset the “Oil Life” to 100%.
6. Push the up arrow button to exit the instrument
cluster display menu screen. Secondary Method For Oil Life Reset Procedure

1. Without pushing the brake pedal, place the ignition
in the ON/RUN position (do not start the engine).

2. Fully press the accelerator pedal, slowly, three times within 10 seconds.
3. Without pushing the brake pedal, place the ignition in the OFF position.
NOTE:If the indicator message illuminates when you start the
vehicle, the oil change indicator system did not reset. If
necessary, repeat this procedure.
KEYSENSE CLUSTER MESSAGES —
I
F EQUIPPED
When the KeySense key is in use there will be:
 Continuous, dedicated telltale
 Unique Display Splash Screen
With KeySense in use there will be multiple associated
messages shown in the following table:
Setting Instrument Cluster Display
Message
None – With vehicle ignition ON “KeySense in use. Max
vehicle speed set to xx MPH/or km/h”

23_RUP_OM_EN_USC_t.book Page 98

GETTING TO KNOW YOUR INSTRUMENT PANEL99
INSTRUMENT CLUSTER DISPLAY MENU
I
TEMS
The instrument cluster display can be used to view the
main menu items for several features. Use the up and
down arrow buttons to scroll through the driver
interactive display menu options until the desired menu is
reached
Úpage 97.
NOTE:The instrument cluster display menu items display in the
center of the instrument cluster. Menu items may vary
depending on your vehicle features.
Speedometer
Push and release the up or down arrow button until
Speedometer is highlighted in the instrument cluster
display. Push and release the OK button to toggle between
MPH and km/h.
Vehicle Info
Push and release the up or down arrow button until
Vehicle Info is highlighted in the instrument cluster
display. Push the left or right arrow button to scroll
through the following information submenus: Tire Pressure
If tire pressure is
OK for all tires, a vehicle ICON is
displayed with tire pressure values in each corner of the
ICON.
If one or more tires have low pressure, “Inflate Tire To XX”
is displayed with the vehicle ICON, and the tire pressure
values in each corner of the ICON with the pressure value
of the low tire displayed in a different color than the other
tire pressure value.
If the Tire Pressure system requires service, “Service Tire
Pressure System” is displayed.
Tire PSI is an information only function and cannot be
reset
Úpage 197.
Coolant Temp
Displays the actual coolant temperature.
Transmission Temp
Displays the actual transmission temperature.
Oil Temp — If Equipped
Displays the actual oil temperature.
Oil Pressure
Displays the actual oil pressure.
Max Vehicle Speed

“Max speed reached.
KeySense in use”
supported by a chime
 “Approaching max
speed xx MPH/km/h”
supported by a chime
Start Up Fuel Alert message “Range to empty xxx miles
or km”
Early Low Fuel Alert Message “Fuel Low”
ParkSense “Feature cannot be
disabled. KeySense in use”
Blind Spot “Feature cannot be
disabled. KeySense in use”
Forward Collision Warning “Feature cannot be
disabled. KeySense in use”
Setting
Instrument Cluster Display
Message
3

23_RUP_OM_EN_USC_t.book Page 99

100GETTING TO KNOW YOUR INSTRUMENT PANEL
Oil Life
Displays the remaining engine oil life as a percentage.
To reset the Oil Life, you must hold the OK button. The
“Hold OK to Reset” instruction will be displayed at all
times, but the following conditions will need to be met in
order to reset Oil Life:
 The ignition must be in the ON/RUN position.
If the conditions are met, holding the OK button will reset
the gauge and the numeric display will return to 100%.
If the conditions are not met, a pop-up message will
display for five seconds, describing the required
conditions, and then the Oil Life screen will reappear.
Battery Voltage
Displays the actual battery voltage.
Engine Hours — If Equipped
Displays the number of hours of engine operation.
Driver Assist — If Equipped
Push and release the up or down arrow button until
the Driver Assist display icon is highlighted in the
instrument cluster display.
 Adaptive Cruise Control
 LaneSense
Fuel Economy
Push and release the up or down arrow button until
the Fuel Economy Menu item is highlighted in the
instrument cluster display. The Fuel Economy Menu will
display the following: 
Two submenu pages that can be toggled between
using the left and right arrow buttons; one with
Current Value displayed and one without the Current
Value displayed:
 Average Fuel Economy (MPG, L/100 km, or km/L)
 Range To Empty (miles or km)
 Current Fuel Economy (MPG, L/100 km, or km/L)
 The Max and Min values will correspond to the
particular engine requirements
 Hold OK to reset average fuel economy information.
Trip Info
Push and release the up or down arrow button until
the Trip Menu item is highlighted in the instrument cluster
display. Push the left or right arrow button to scroll
through the Trip A and Trip B submenus. The Trip
information will display the following:
 Distance
 Average Fuel Economy
 Elapsed Time
Hold the OK button to reset feature information.
Stop / Start – If Equipped
Push and release the up or down arrow button until
the Stop/Start menu title is displayed in the instrument
cluster display.
Audio
Push and release the up or down arrow button until
the Audio Menu displays in the instrument cluster display.
Messages
Push and release the up or down arrow button until
Messages is highlighted in the instrument cluster display.
This feature shows the number of stored warning
messages. Pushing the right arrow button will allow you
to see what the stored messages are.
NOTE:The pop-up messages indicate the status of the system
and/or the conditions that need to be met. Messages
remain in the stored stack until condition is cleared.
Screen Setup
Push and release the up or down arrow button until
the Screen Setup Menu displays in the instrument cluster
display. Push and release the OK button to enter the
submenus. The Screen Setup feature allows you to
change what information is displayed in the instrument
cluster as well as the location that information is
displayed.

23_RUP_OM_EN_USC_t.book Page 100

112STARTING AND OPERATING
(Continued)
ALWAYS DO A VISUAL CHECK
that your vehicle is in PARK
by looking for the “P” in the instrument cluster display and
on the gear selector. As an added precaution, always apply
the parking brake.
If the vehicle is not in PARK and the driver attempts to turn
off the engine, if certain conditions are met, the vehicle
will AutoPark, automatically shifting the vehicle’s
transmission to the PARK position. The gear selector will
automatically reset itself to the PARK position. The
vehicle’s ignition will then move to the OFF position
(engine off). When AutoPark is activated the instrument
cluster will display the message “AutoPark Engaged”. AutoPark will engage when all of these conditions are met:

Vehicle is equipped with a gear selector
 Vehicle is not in PARK
 Vehicle speed is 1.2 mph (1.9 km/h) or less
 Driver has pushed the ENGINE START/STOP button
If the vehicle is not in PARK and the driver exits the vehicle
with the engine running, if certain conditions are met, the
vehicle will AutoPark, automatically shifting the vehicle’s
transmission to the PARK position. The Electric Park Brake
SAFE HOLD feature will also activate in some conditions
Úpage 116.
AutoPark will engage when all of these conditions are met:
 Vehicle is equipped with a gear selector
 Vehicle is not in PARK
 Vehicle speed is 1.2 mph (1.9 km/h) or less
 Driver’s door is ajar
 Driver’s seat belt is unbuckled
 Brake pedal is not pressed
The message “ AutoPark Engaged ” will display in the
instrument cluster. AutoPark In Stop/Start Autostop Mode
AutoPark will engage when all of these conditions are met:

Vehicle is equipped with a gear selector
 Vehicle is not in PARK
 Vehicle speed is 1.2 mph (1.9 km/h) or less
 Driver’s door is ajar
 Driver’s seat belt is unbuckled or brake pedal is not
pressed
The message “ AutoPark Engaged ” will display in the
instrument cluster.
WARNING!
 Driver inattention could lead to failure to place the
vehicle in PARK. ALWAYS DO A VISUAL CHECK that
your vehicle is in PARK by verifying that a solid (not
blinking) “P” is indicated in the instrument cluster
display and near the gear selector. If the “P” indicator
is blinking, your vehicle is not in PARK. As an added
precaution, always apply the parking brake when
exiting the vehicle.
 AutoPark is a supplemental feature. It is not
designed to replace the need to shift your vehicle
into PARK. It is a back up system and should not be
relied upon as the primary method by which the
driver shifts the vehicle into PARK.
CAUTION!
Engine will remain running.
WARNING!
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
 Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the trans -
mission gear selector out of PARK with the brake
pedal released. Make sure the transmission is in
PARK before exiting the vehicle.
 The transmission may not engage PARK if the vehicle
is moving. Always bring the vehicle to a complete
stop before shifting to PARK, and verify that the
transmission gear position indicator solidly indicates
PARK (P) without blinking. Ensure that the vehicle is
completely stopped, and the PARK position is prop -
erly indicated, before exiting the vehicle.

23_RUP_OM_EN_USC_t.book Page 112

STARTING AND OPERATING117
(Continued)
(Continued)
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment. You
should only enter Brake Service Mode during brake
service.
When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake (EPB) system,
this can only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily by
entering Brake Service in your vehicle
Úpage 158. This
menu-based system will guide you through the steps
necessary to retract the EPB actuator in order to perform
rear brake service.
Brake Service has requirements that must be met in order
to be activated:
 The vehicle must be at a standstill.
 The parking brake must be unapplied.
 The transmission must be in PARK or NEUTRAL.
While in Brake Service, the EPB Warning Light will flash
continuously while the ignition switch is ON.
When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
 Ensure the vehicle is at a standstill.
 Press the brake pedal with moderate force.
 Apply the EPB.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while shifting out
of PARK.
WARNING!
You can be badly injured working on or around a motor
vehicle. Do only that service work for which you have
the knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
WARNING!
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
 Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the trans -
mission gear selector out of PARK with the brake
pedal released. Make sure the transmission is in
PARK before exiting the vehicle.
 The transmission may not engage PARK if the vehicle
is moving. Always bring the vehicle to a complete
stop before shifting to PARK, and verify that the
transmission gear position indicator solidly indicates
PARK (P) without blinking. Ensure that the vehicle is
completely stopped, and the PARK position is prop -
erly indicated, before exiting the vehicle.

 It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when
the engine is idling normally and your foot is firmly
pressing the brake pedal.

 Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, and turn the ignition
OFF. When the ignition is in the OFF position, the
transmission is locked in PARK, securing the vehicle
against unwanted movement.
 When exiting the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle, and lock the vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
transmission gear selector.
WARNING!
4

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120STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the
transmission shift schedule, reduce engine torque, and/or
expand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light will illuminate, a
warning message will appear in the instrument cluster,
and the transmission may operate differently until the
transmission cools down.

During cold temperatures, transmission operation may be
modified depending on engine and transmission temperature
as well as vehicle speed. This feature improves warm-up time
of the engine and transmission to achieve maximum efficiency.
Engagement of the torque converter clutch, and shifts into
EIGHTH or NINTH gear, are inhibited until the transmission fluid
is warm

Ú
page 120. Normal operation will resume once the
transmission temperature has risen to a suitable level.

LOW (L)
Use this range for engine braking when descending very
steep grades. In this range, the transmission will
downshift for increased engine braking. To access the
LOW position, push down on the gear selector and rotate
it fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer
service is required.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
NOTE:The torque converter clutch will not engage until the
engine and/or transmission is warm (usually after 1 to
3 miles [2 to 5 km] of driving). Because the engine speed
is higher when the torque converter clutch is not engaged,
it may seem as if the transmission is not shifting properly
when the vehicle is cold. This is normal. The torque
converter clutch will function normally once the powertrain
is sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive (AWD).
The system is automatic with no driver inputs or additional
driving skills required. Under normal driving conditions,
the front wheels provide most of the traction. If the front
wheels begin to lose traction, power is shifted
automatically to the rear wheels. The greater the front
wheel traction loss, the greater the power transfer to the
rear wheels.
Additionally, on dry pavement under heavy throttle input
(where one may have no wheel spin), torque will be sent to
the rear in a preemptive effort to improve vehicle launch
and performance characteristics.

23_RUP_OM_EN_USC_t.book Page 120

122STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check many
safety and comfort conditions for Stop/Start and ensure
they are fulfilled. Detailed information about the operation
of the Stop/Start system may be viewed in the instrument
cluster display Stop/Start screen. Situations when the
engine will not stop include (but not limited to):
 If Stop/Start is manually disabled by the Stop/Start
OFF button.
 Driver’s seat belt is not buckled.
 Driver’s door is not closed.
 Battery temperature is too warm or cold.
 Battery charge is low. During this time a message will
display “Stop/Start Not Ready Battery Charging”.
 The vehicle is on a steep grade.
 Cabin heating or cooling is in process and an accept -
able cabin temperature has not been achieved.
 HVAC is set to full defrost mode at a high blower speed.
 HVAC is set to MAX A/C.
 Engine has not reached normal operating temperature.
 The transmission is not in a forward gear.
 Hood is open.
 Brake pedal is not pressed with sufficient pressure.
 Accelerator pedal input.
 Engine temperature is too high. 
5 mph (8 km/h) threshold has not been achieved from
previous Autostop.
 Steering angle is beyond threshold.
 Vehicle is at too high of an altitude.
 Ambient temperature is beyond operating range.
 Stop/Start related system malfunction.
 Adaptive Cruise Control (ACC) is on and speed is set.
It may be possible for the vehicle to be driven several
times without the Stop/Start system going into a STOP/
START READY state under more extreme conditions of the
items listed.
TO START THE ENGINE WHILE IN
A
UTOSTOP
While in a forward gear, the engine will start when the
brake pedal is released or the accelerator pedal is
pressed. The transmission will automatically re-engage
upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop:
 The transmission selector is moved out of DRIVE.
 To maintain cabin temperature comfort.
 HVAC is set to full defrost mode.
 HVAC system temperature or fan speed is manually
adjusted. 
Battery voltage drops too low. During this time a
message will display “Stop/Start Not Ready Battery
Charging”.
 Stop/Start OFF switch is pushed.
 Stop/Start related system malfunction.
 Steering wheel is turned beyond threshold.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM

Stop/Start OFF Button

Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will illuminate. The “STOP/
START OFF” message will appear in the instrument cluster
display and the Autostop mode will be disabled
Úpage 102.
NOTE:The Stop/Start system will reset itself back to the ON
mode every time the ignition is turned OFF and back ON.

23_RUP_OM_EN_USC_t.book Page 122