2023 CHRYSLER PACIFICA lock

14GETTING TO KNOW YOUR VEHICLE
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
 Only key fobs that are programmed to the vehicle elec -
tronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle. Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE:

When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an autho -
rized dealer.
 Keys must be ordered to the correct key cut to match
the vehicle locks.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to
determine the driving experience for other drivers of the
vehicle. The vehicle settings are protected by a unique
4-digit PIN, which the vehicle owner creates when
accessing the specific settings for the first time.
KeySense also has additional features that are always
enabled when the specific key fob is in use that cannot be
set by the vehicle owner. While this specific key fob is in
use, the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features. These
settings can be selected within the Uconnect system
Úpage 157.

KeySense Key Fob

KeySense Unique Splash Screen
At vehicle start-up, the KeySense splash screen should
inform the driver that the vehicle will be functioning in
KeySense mode when the KeySense key fob is in use.
Start Up Display Features

Unique splash screen graphic
 Telltale illuminated
 After unique splash screen, and after stored messages
are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed
WARNING!
The integrated key fob contains a coin cell battery.
Do not ingest the battery; there is a chemical burn
hazard. If the coin cell battery is swallowed, it can
cause severe internal burns in just two hours and
can lead to death.
 If you think a battery may have been swallowed or
placed inside any part of the body, seek immediate
medical attention.
 Keep new and used batteries away from children. If
the battery compartment does not close securely,
stop using the product and keep it away from chil -
dren.
WARNING!
 Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
 For vehicles equipped with Keyless Enter ‘n Go™ Igni -
tion, always remember to place the ignition in the
OFF position when exiting the vehicle.

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GETTING TO KNOW YOUR VEHICLE15
The following features are always enabled when this key
fob is in use:
Entertainment audio muted if front occupied seat belts
are not fastened
 Consistent seat belt unfastened chime
 Maximum radio volume limited to 15 out of 39
 Daytime Running Lights
 Headlights On With Wipers
 Rain Sensing Wipers
 Automatic High Beams
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses a key fob, keyless push button ignition
and a Radio Frequency (RF) receiver to prevent
unauthorized vehicle operation. Therefore, only key fobs
that are programmed to the vehicle can be used to start
and operate the vehicle. The system cannot reprogram a
key fob obtained from another vehicle. After placing the ignition in the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the Vehicle Security Light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should
this occur, have the vehicle serviced as soon as possible
by an authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics
Úpage 312.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
If applicable, refer to the “Hybrid Supplement” for
additional information.
This feature allows the driver to operate the ignition switch
with the push of a button as long as the key fob is in the
passenger compartment.
The START/STOP ignition button has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START. During START, RUN
will illuminate.

START/STOP Ignition Button

CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2

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16GETTING TO KNOW YOUR VEHICLE
The push button ignition can be placed in the following
modes:
OFF
 The engine is stopped
 Some electrical devices (e.g. power locks, alarm, etc.)
are still available
ACC
 The engine is stopped
 Some electrical devices are available (e.g. power
windows)
ON/RUN
 Driving position
 All electrical devices are available (e.g. climate
controls, etc.)
START
 The engine will start (when foot is on the brake pedal)
The engine only runs with the ignition in the ON/RUN
ignition position, or from a Remote Start request.
In case the ignition switch does not change with the push
of a button, the key fob may have a low or depleted
battery. In this situation, a backup method can be used to
operate the ignition switch. Put the nose side (side
opposite of the emergency key) of the key fob against the
START/STOP ignition button and push to operate the
ignition switch.

Backup Starting Method
NOTE:

The key fob may not be detected by the vehicle Keyless
Enter ‘n Go™ system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
Keyless Enter ‘n Go™ system from starting the vehicle.
 For the proper engine starting procedure, see
Úpage 111.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement” for
additional information.
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range
of 328 ft (100 m).
Remote Start is used to defrost windows in cold weather
and to reach a comfortable climate in all ambient
conditions before the customer enters the vehicle.
NOTE:Obstructions between the vehicle and key fob may reduce
this range Úpage 312.
WARNING!
 When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
 Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake
pedal or the gear selector.
 Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ON/RUN
position. A child could operate power windows, other
controls, or move the vehicle.
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
CAUTION!
An unlocked car is an invitation for thieves. Always
remove the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.

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GETTING TO KNOW YOUR VEHICLE17
HOW TO USE REMOTE START
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15 minute
cycle.
Pushing the Remote Start button a third time shuts the
engine off.
To drive the vehicle, push the unlock button, and place the
ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
 Remote Start can only be used twice.
 If an engine fault is present or fuel level is low, the
vehicle will start and then shut down after 10 seconds. 
The parking lights will turn on, and remain on, during
Remote Start mode.
 For security, power window and power sunroof (if
equipped) operation are disabled when the vehicle is in
the Remote Start mode.
 The ignition must be placed in the ON/RUN position
before the Remote Start sequence can be repeated for
a third cycle.
All of the following conditions must be met before the
engine will remote start:
 Gear selector in PARK
 Doors closed
 Hood closed
 Liftgate closed
 Hazard switch off
 Brake switch inactive (brake pedal not pressed)
 Battery at an acceptable charge level
 Panic button not pushed
 System not disabled from previous Remote Start event
 Vehicle Security Light flashing
 Ignition in OFF position
 Fuel level meets minimum requirement
 Vehicle Security system is not signaling an intrusion
 Malfunction Indicator Light (MIL) is not illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button on the
key fob to unlock the doors, or unlock the vehicle using
Keyless Enter ‘n Go™ — Passive Entry via the door
handles, and disarm the Vehicle Security system (if
equipped). Then, prior to the end of the 15 minute cycle,
push and release the START/STOP ignition button.
The Remote Start system will turn the engine off with
another push and release of the Remote Start button on
the key fob, or if the engine is allowed to run for the entire
15 minute cycle. Once the ignition is placed in the ON/
RUN position, the climate controls will resume previously
set operations (temperature, blower control, etc.).
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
 Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
 Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
2

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GETTING TO KNOW YOUR VEHICLE19
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle doors for
unauthorized entry and the ignition switch for
unauthorized operation. When the alarm is activated, the
interior switches for door locks, power sliding doors and
power liftgate are disabled. The Vehicle Security system
provides both audible and visible signals. If something
triggers the alarm, the Vehicle Security system will provide
the following audible and visible signals: the horn will
pulse, the parking lights and/or turn signals will flash, and
the Vehicle Security Light in the instrument cluster will
flash.
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security system:

1. Make sure the vehicle’s ignition is placed in the OFF
position.

 For vehicles equipped with Keyless Enter ‘n Go™ —
Passive Entry, make sure the vehicle ignition
system is OFF.
2. Perform one of the following methods to lock the vehicle:
 Push lock on the interior power door lock switch
with the driver and/or passenger door open.
 Push the lock button on the exterior Passive Entry
door handle with a valid key fob available in the
same exterior zone
Úpage 21.
 Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using any of
the following methods:
 Push the unlock button on the key fob.
 Grab the Passive Entry door handle (if equipped)
Úpage 21.
 Hands-Free Liftgate Passive Entry activation (if
equipped).
 Cycle the vehicle ignition system out of the OFF
position.
 For vehicles equipped with Keyless Enter ‘n Go™ —
Passive Entry, push the START/STOP ignition
button (requires at least one valid key fob in the
vehicle).
NOTE:
The driver's door key cylinder and the liftgate button on
the key fob cannot arm or disarm the Vehicle Security
system.
 The Vehicle Security system remains armed during
power liftgate entry. Pushing the liftgate button will not
disarm the Vehicle Security system. If someone enters
the vehicle through the liftgate and opens any door, the
alarm will sound.
 When the Vehicle Security system is armed, the interior
power door lock switches will not unlock the doors. The Vehicle Security system is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle
Security system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
Vehicle Security system.
If the Vehicle Security system is armed and the battery
becomes disconnected, the Vehicle Security system will
remain armed when the battery is reconnected; the
exterior lights will flash, and the horn will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is taken to
disarm it, the Vehicle Security system will turn the horn off
after a 29 second cycle (with five seconds between cycles
and up to 8 cycles if the trigger remains active) and then
rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock the
doors using the manual door lock.
2

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20GETTING TO KNOW YOUR VEHICLE
DOORS
MANUAL DOOR LOCKS
To lock each door, rotate the door lock on each door trim
panel forward. To unlock the front doors, pull the inside
door handle to the first detent or rotate the door lock
button until the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red indicator is visible.

Manual Front Door Lock Manual Rear Door Lock

If the door lock is in the locked position (no ribbing is
visible) when you shut the door, the door will lock.
Therefore, make sure the key fob is not inside the vehicle
before closing the door.
NOTE:The manual door locks will not lock or unlock the liftgate.
1 — Door Handle
2 — Manual Door Lock
WARNING!

For personal security and safety in the event of a
collision, lock the vehicle doors before you drive as
well as when you park and leave the vehicle.
 Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
 When exiting the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle and lock the vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
 Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ACC or ON/
RUN position. A child could operate power windows,
other controls, or move the vehicle.

23_RUP_OM_EN_USC_t.book Page 20

GETTING TO KNOW YOUR VEHICLE21
POWER DOOR LOCKS — IF EQUIPPED
A power door lock switch is on each front door trim panel.
Use this switch to lock or unlock the doors.

Driver Power Door Lock Switches

If you push the power door lock switch while the ignition is
in the ACC or ON/RUN position, and any front door is open,
the power locks will not operate. This prevents you from
accidentally locking your key fob in the vehicle. Placing the
ignition in the OFF position or closing the door will allow
the locks to operate. A chime will sound if the ignition is in
the ACC or ON/RUN position and a door is open, as a
reminder to place the ignition in the OFF position and
remove the key fob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry system. This feature
allows you to lock and unlock the vehicle’s door(s) without
having to push the key fob lock or unlock buttons.
NOTE:
 Passive Entry may be programmed on/off through the
Uconnect system Úpage 157.
 The key fob may not be detected by the Passive Entry
system if it is located next to a mobile phone, laptop, or
other electronic device; these devices may block the
key fob’s wireless signal and prevent the Passive Entry
handle from locking/unlocking the vehicle.
 If set by the customer in the Uconnect Settings,
unlocking with Passive Entry will initiate illuminated
approach (low beams, license plate light, parking
lights) for the time 0, 30, 60 or 90 seconds. Passive
Entry also initiates two flashes of the turn signals.
 If wearing gloves, if it has been raining/snowing, or
there is salt/dirt covering the Passive Entry door
handle, the unlock sensitivity can be affected, resulting
in a slower response time.
 The doors may unlock when water is sprayed on the
Passive Entry door handles, if the key fob is located
outside of the vehicle within 5 ft (1.5 m) of the handle. 
If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will relock and
will arm the Vehicle Security system (if equipped).
 The sliding side doors can be unlocked from the
outside using the hands-free or Passive Entry system.
To Unlock From The Driver Or Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the door handle,
grab the handle to unlock the vehicle. Grabbing the
driver’s door handle will unlock the driver’s side doors
(driver/sliding door) automatically. Grabbing the front
passenger door handle will unlock all four doors and the
liftgate automatically. The interior door panel lock knob
will rotate when the door is unlocked.

Grab The Door Handle To Unlock

2

23_RUP_OM_EN_USC_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
NOTE:
Either the driver door only or all doors will unlock when
you grab hold of the front driver’s door handle,
depending on the selected setting in the Uconnect
system
Úpage 157.
 All doors will unlock when the front passenger door
handle is grabbed regardless of the driver’s door
unlock preference setting.
Frequency Operated Button Integrated Key (FOBIK-Safe)
To minimize the possibility of unintentionally locking a key
fob inside your vehicle, the Passive Entry system is
equipped with an automatic door unlock feature.
There are three situations that trigger a FOBIK-Safe search
in any Passive Entry vehicle:
 A lock request is made by a valid key fob while a door
is open.
 A lock request is made by the Passive Entry door
handle while a door is open.
 A lock request is made by the door panel switch while
the door is open.
When any of these situations occur, after all open doors
are shut, the FOBIK-Safe search will be executed. If it
detects a key fob inside the car, and it does not detect any
key fob outside the car, then the car will unlock and alert
the customer.
NOTE:The vehicle will only unlock the doors when a valid Passive
Entry key fob is detected inside the vehicle, and no valid
key fob is detected outside the vehicle. The vehicle will not
unlock the doors when any of the following conditions are
met: 
The doors are manually locked using the door lock
knobs.
 Three attempts are made to lock the doors using the
door panel switch and then the doors are closed.
 There is a valid Passive Entry key fob outside the
vehicle and within 5 ft (1.5 m) of either Passive Entry
door handle.
NOTE:On the third attempt ALL doors will lock and the key fob
can be locked in the vehicle.
To Lock The Vehicle’s Doors And Liftgate
With one of the vehicle’s key fobs within 5 ft (1.5 m) of the
driver or passenger front door handle, push the door
handle lock button to lock all four doors and the liftgate.

Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the door
handle button. This could unlock the door(s).

Do NOT Grab The Door Handle When Locking

NOTE:
 After pushing the door handle lock button, you must
wait two seconds before you can lock or unlock the
doors, using either Passive Entry door handle. This is
done to allow you to check if the vehicle is locked by
pulling the door handle, without the vehicle unlocking.
 If Passive Entry is disabled using the Uconnect
Settings, the key fob protection described in
"Frequency Operated Button Integrated Key
(FOBIK-Safe)" remains active/functional.
 The Passive Entry system will not operate if the key fob
battery is depleted.
To Unlock/Enter The Liftgate
The liftgate Passive Entry unlock feature is built into the
electronic liftgate release handle. With a valid Passive
Entry key fob within 5 ft (1.5 m) of the liftgate, push the
electronic liftgate release handle for a power open on
vehicles equipped with Power Liftgate. Pull the electronic
liftgate handle and lift for manual liftgate vehicles
Úpage 312.

23_RUP_OM_EN_USC_t.book Page 22