2023 CHRYSLER PACIFICA door lock

2
INTRODUCTION
SYMBOLS KEY ....................................................................... 8
VEHICLE MODIFICATIONS/ALTERATIONS ......................... 8
SYMBOL GLOSSARY ............................................................. 8
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................................12
Key Fob ........................................................................ 12
SENTRY KEY ........................................................................15
IGNITION SWITCH ...............................................................15 Keyless Enter ‘n Go™ Ignition .................................... 15
REMOTE START — IF EQUIPPED ......................................16 How To Use Remote Start .......................................... 17
To Exit Remote Start Mode ........................................ 17
Remote Start Front Defrost Activation —
If Equipped .................................................................. 18
Remote Start Comfort Systems — If Equipped.......... 18
Remote Start Windshield Wiper De-Icer Activation —
If Equipped .................................................................. 18
Remote Start Cancel Message .................................. 18
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..................19 To Arm The System .................................................... 19
To Disarm The System ................................................ 19
Rearming Of The System ............................................ 19
Security System Manual Override.............................. 19 DOORS ................................................................................. 20
Manual Door Locks......................................................20
Power Door Locks — If Equipped ................................ 21
Keyless Enter ‘n Go™ — Passive Entry ...................... 21
Automatic Unlock Doors On Exit — If Equipped ......... 23
Manual Sliding Side Door............................................ 23
Power Sliding Side Door — If Equipped ...................... 24
Hands-Free Sliding Doors — If Equipped.................... 25
Child Protection Door Lock System — Rear Doors.....25
STEERING WHEEL .............................................................. 26 Tilt/Telescoping Steering Column ..............................26
Heated Steering Wheel —If Equipped......................... 26
DRIVER MEMORY SETTINGS — IF EQUIPPED ................ 27 Programming The Memory Feature............................ 27
Linking And Unlinking The Key Fob To Memory......... 27
Memory Position Recall............................................... 28
SEATS ................................................................................... 28 Manual Adjustment (Front Seats) — If Equipped....... 28
Manual Adjustment (Rear Seats) ............................... 29
Power Adjustment (Front Seats) — If Equipped ......... 40
Power Adjustment (Rear Seats) — If Equipped .......... 42
Heated Seats ...............................................................43
Ventilated Seats — If Equipped................................... 44
Plastic Grocery Bag Retainer Hooks........................... 45
Head Restraints .......................................................... 45
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ....................................................................... 47 Introducing Voice Recognition .................................... 47
Basic Voice Commands............................................... 47
Get Started ................................................................... 47
Additional Information................................................. 48 MIRRORS............................................................................. 48
Inside Rearview Mirror ................................................ 48
Illuminated Vanity Mirrors —If Equipped ................... 48
Outside Mirrors ........................................................... 49
Outside Mirrors With Turn Signal — If Equipped ....... 49
Driver's Outside Automatic Dimming Mirror —
If Equipped................................................................... 49
Conversation Mirror .................................................... 49
Power Mirrors — If Equipped....................................... 49
Power Folding Outside Mirrors — If Equipped ........... 50
Automatic Power Folding Mirrors — If Equipped ....... 50
Outside Mirrors Folding Feature................................. 50
Heated Mirrors — If Equipped ..................................... 50
Tilt Side Mirrors In Reverse —If Equipped.................. 51
UNIVERSAL GARAGE DOOR OPENER (HOMELINK®) —
IF EQUIPPED ...................................................................... 51 Before You Begin Programming HomeLink® ............ 51
Erasing All The HomeLink® Channels ....................... 51
Identifying Whether You Have A Rolling Code Or
Non-Rolling Code Device............................................. 52
Programming HomeLink® To A Garage
Door Opener ................................................................ 52
Programming HomeLink® To A
Miscellaneous Device ................................................. 53
Reprogramming A Single HomeLink® Button ........... 53
Canadian/Gate Operator Programming .................... 53
Security ........................................................................ 54
Troubleshooting Tips ................................................... 54

23_RUP_OM_EN_USC_t.book Page 2

12
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which supports
Passive Entry, Remote Keyless Entry (RKE), Keyless Enter ‘n
Go™ (if equipped), Remote Start (if equipped), and remote
power liftgate operation. The key fob allows you to lock or
unlock the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door, from
distances up to approximately 66 ft (20 m). When any
button on the key fob is pushed, or when any signal is being
transferred between the key fob and the vehicle, an LED
light on the key fob will flash as an indicator. The key fob
does not need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency key, which
is stored in the rear of the key fob.

The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob become depleted.
The emergency key is also for locking/unlocking the glove
compartment. You can keep the emergency key with you
when valet parking.
NOTE:
The key fob’s wireless signal may be blocked if the key
fob is located next to a mobile phone, laptop, or other
electronic device. This may result in poor performance. 
If your vehicle is equipped with a Wireless Charging
Pad, the key fob may not be detected if it is placed
within 6 inches (15 cm) of the pad
Úpage 77.
 With the ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are
disabled.

Key Fob

In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the
LED light on the key fob. If the LED key fob light no
longer illuminates from key fob button pushes, then
the key fob battery requires replacement.
 The key fob LED light brightness is designed for indoor
light viewing, so the LED light may not be visible in
direct sunlight
Úpage 312.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver’s front door and sliding door or twice
within five seconds to unlock all doors and the liftgate.
Push and release the lock button on the key fob to lock all
doors and the liftgate.
1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — Panic Alarm

23_RUP_OM_EN_USC_t.book Page 12

GETTING TO KNOW YOUR VEHICLE13
When the doors are unlocked, the turn signals will flash
and the illuminated entry system will be activated. When
the doors are locked, the turn signals will flash and the
horn will chirp. Settings in the Uconnect system can
change to lights only, chirp only, or both.
Vehicles Equipped With Keyless Enter ‘n Go™ — Passive
Entry
If one or more doors are open, or the liftgate is open, the
doors can be locked. The doors will unlock again only if the
key fob is inside the passenger compartment.
All doors can be programmed to unlock on the first push
of the unlock button within Uconnect Settings
Úpage 157.
Key Left Vehicle Feature
If a valid key fob is no longer detected inside the vehicle
while the vehicle’s ignition system is in the ON/RUN or
START position, the message “Key Fob Has Left The
Vehicle” will be shown in the instrument cluster display
along with an interior chime. An exterior audible and visual
alert will also be activated to warn the driver.
The vehicle’s horn will rapidly chirp three times along with
a single flash of the vehicle’s exterior lights.
NOTE:
The doors have to be open and then closed in order for
the vehicle to check for the presence of a key fob; the
Key Left Vehicle feature will not activate until all of the
doors are closed.
 These alerts will not be activated in situations where
the vehicle’s engine is left running with the key fob
inside.
Replacing The Battery In The Key Fob
The recommended replacement battery is one CR2032
battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin battery
dimensions may not meet the original OEM coin battery
dimensions.
 Batteries contain harmful chemicals. Dispose old
batteries by placing them in correct containers
according to the law or by taking them to a dealership,
where they will be handled appropriately.
 Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
 Do not touch the battery terminals that are on the back
housing or the printed circuit board.

1. Remove the emergency key by pushing the mechanical release button on the side of the key fob
with your thumb and then pulling the key out with
your other hand.

Emergency Key Removal

2. Insert a coin or a flat-blade screwdriver into the now exposed slot and carefully pry on both sides to
disengage the snaps. Gently remove the back cover
from the fob, being careful not to damage any of the
snaps.
3. Remove the battery by sliding the battery rearward in its pocket until the battery lifts up. Remove the
depleted battery from the battery pocket and dispose
appropriately.
4. Fit a new battery ensuring that the positive (+) side is facing upwards. Push the battery into the pocket until
it is firmly seated in place and secured under both
tabs.
5. Align the back cover into its original position and snap it back in place by pushing it against the fob until it is
seated all around.
2

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14GETTING TO KNOW YOUR VEHICLE
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
 Only key fobs that are programmed to the vehicle elec -
tronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle. Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE:

When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an autho -
rized dealer.
 Keys must be ordered to the correct key cut to match
the vehicle locks.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to
determine the driving experience for other drivers of the
vehicle. The vehicle settings are protected by a unique
4-digit PIN, which the vehicle owner creates when
accessing the specific settings for the first time.
KeySense also has additional features that are always
enabled when the specific key fob is in use that cannot be
set by the vehicle owner. While this specific key fob is in
use, the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features. These
settings can be selected within the Uconnect system
Úpage 157.

KeySense Key Fob

KeySense Unique Splash Screen
At vehicle start-up, the KeySense splash screen should
inform the driver that the vehicle will be functioning in
KeySense mode when the KeySense key fob is in use.
Start Up Display Features

Unique splash screen graphic
 Telltale illuminated
 After unique splash screen, and after stored messages
are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed
WARNING!
The integrated key fob contains a coin cell battery.
Do not ingest the battery; there is a chemical burn
hazard. If the coin cell battery is swallowed, it can
cause severe internal burns in just two hours and
can lead to death.
 If you think a battery may have been swallowed or
placed inside any part of the body, seek immediate
medical attention.
 Keep new and used batteries away from children. If
the battery compartment does not close securely,
stop using the product and keep it away from chil -
dren.
WARNING!
 Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
 For vehicles equipped with Keyless Enter ‘n Go™ Igni -
tion, always remember to place the ignition in the
OFF position when exiting the vehicle.

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16GETTING TO KNOW YOUR VEHICLE
The push button ignition can be placed in the following
modes:
OFF
 The engine is stopped
 Some electrical devices (e.g. power locks, alarm, etc.)
are still available
ACC
 The engine is stopped
 Some electrical devices are available (e.g. power
windows)
ON/RUN
 Driving position
 All electrical devices are available (e.g. climate
controls, etc.)
START
 The engine will start (when foot is on the brake pedal)
The engine only runs with the ignition in the ON/RUN
ignition position, or from a Remote Start request.
In case the ignition switch does not change with the push
of a button, the key fob may have a low or depleted
battery. In this situation, a backup method can be used to
operate the ignition switch. Put the nose side (side
opposite of the emergency key) of the key fob against the
START/STOP ignition button and push to operate the
ignition switch.

Backup Starting Method
NOTE:

The key fob may not be detected by the vehicle Keyless
Enter ‘n Go™ system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
Keyless Enter ‘n Go™ system from starting the vehicle.
 For the proper engine starting procedure, see
Úpage 111.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement” for
additional information.
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range
of 328 ft (100 m).
Remote Start is used to defrost windows in cold weather
and to reach a comfortable climate in all ambient
conditions before the customer enters the vehicle.
NOTE:Obstructions between the vehicle and key fob may reduce
this range Úpage 312.
WARNING!
 When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
 Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake
pedal or the gear selector.
 Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ON/RUN
position. A child could operate power windows, other
controls, or move the vehicle.
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
CAUTION!
An unlocked car is an invitation for thieves. Always
remove the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.

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GETTING TO KNOW YOUR VEHICLE17
HOW TO USE REMOTE START
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15 minute
cycle.
Pushing the Remote Start button a third time shuts the
engine off.
To drive the vehicle, push the unlock button, and place the
ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
 Remote Start can only be used twice.
 If an engine fault is present or fuel level is low, the
vehicle will start and then shut down after 10 seconds. 
The parking lights will turn on, and remain on, during
Remote Start mode.
 For security, power window and power sunroof (if
equipped) operation are disabled when the vehicle is in
the Remote Start mode.
 The ignition must be placed in the ON/RUN position
before the Remote Start sequence can be repeated for
a third cycle.
All of the following conditions must be met before the
engine will remote start:
 Gear selector in PARK
 Doors closed
 Hood closed
 Liftgate closed
 Hazard switch off
 Brake switch inactive (brake pedal not pressed)
 Battery at an acceptable charge level
 Panic button not pushed
 System not disabled from previous Remote Start event
 Vehicle Security Light flashing
 Ignition in OFF position
 Fuel level meets minimum requirement
 Vehicle Security system is not signaling an intrusion
 Malfunction Indicator Light (MIL) is not illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button on the
key fob to unlock the doors, or unlock the vehicle using
Keyless Enter ‘n Go™ — Passive Entry via the door
handles, and disarm the Vehicle Security system (if
equipped). Then, prior to the end of the 15 minute cycle,
push and release the START/STOP ignition button.
The Remote Start system will turn the engine off with
another push and release of the Remote Start button on
the key fob, or if the engine is allowed to run for the entire
15 minute cycle. Once the ignition is placed in the ON/
RUN position, the climate controls will resume previously
set operations (temperature, blower control, etc.).
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
 Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
 Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
2

23_RUP_OM_EN_USC_t.book Page 17

GETTING TO KNOW YOUR VEHICLE19
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle doors for
unauthorized entry and the ignition switch for
unauthorized operation. When the alarm is activated, the
interior switches for door locks, power sliding doors and
power liftgate are disabled. The Vehicle Security system
provides both audible and visible signals. If something
triggers the alarm, the Vehicle Security system will provide
the following audible and visible signals: the horn will
pulse, the parking lights and/or turn signals will flash, and
the Vehicle Security Light in the instrument cluster will
flash.
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security system:

1. Make sure the vehicle’s ignition is placed in the OFF
position.

 For vehicles equipped with Keyless Enter ‘n Go™ —
Passive Entry, make sure the vehicle ignition
system is OFF.
2. Perform one of the following methods to lock the vehicle:
 Push lock on the interior power door lock switch
with the driver and/or passenger door open.
 Push the lock button on the exterior Passive Entry
door handle with a valid key fob available in the
same exterior zone
Úpage 21.
 Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using any of
the following methods:
 Push the unlock button on the key fob.
 Grab the Passive Entry door handle (if equipped)
Úpage 21.
 Hands-Free Liftgate Passive Entry activation (if
equipped).
 Cycle the vehicle ignition system out of the OFF
position.
 For vehicles equipped with Keyless Enter ‘n Go™ —
Passive Entry, push the START/STOP ignition
button (requires at least one valid key fob in the
vehicle).
NOTE:
The driver's door key cylinder and the liftgate button on
the key fob cannot arm or disarm the Vehicle Security
system.
 The Vehicle Security system remains armed during
power liftgate entry. Pushing the liftgate button will not
disarm the Vehicle Security system. If someone enters
the vehicle through the liftgate and opens any door, the
alarm will sound.
 When the Vehicle Security system is armed, the interior
power door lock switches will not unlock the doors. The Vehicle Security system is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle
Security system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
Vehicle Security system.
If the Vehicle Security system is armed and the battery
becomes disconnected, the Vehicle Security system will
remain armed when the battery is reconnected; the
exterior lights will flash, and the horn will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is taken to
disarm it, the Vehicle Security system will turn the horn off
after a 29 second cycle (with five seconds between cycles
and up to 8 cycles if the trigger remains active) and then
rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock the
doors using the manual door lock.
2

23_RUP_OM_EN_USC_t.book Page 19

20GETTING TO KNOW YOUR VEHICLE
DOORS
MANUAL DOOR LOCKS
To lock each door, rotate the door lock on each door trim
panel forward. To unlock the front doors, pull the inside
door handle to the first detent or rotate the door lock
button until the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red indicator is visible.

Manual Front Door Lock Manual Rear Door Lock

If the door lock is in the locked position (no ribbing is
visible) when you shut the door, the door will lock.
Therefore, make sure the key fob is not inside the vehicle
before closing the door.
NOTE:The manual door locks will not lock or unlock the liftgate.
1 — Door Handle
2 — Manual Door Lock
WARNING!

For personal security and safety in the event of a
collision, lock the vehicle doors before you drive as
well as when you park and leave the vehicle.
 Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
 When exiting the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle and lock the vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
 Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ACC or ON/
RUN position. A child could operate power windows,
other controls, or move the vehicle.

23_RUP_OM_EN_USC_t.book Page 20