2023 CADILLAC XT5 phone

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
446 Customer Information
1-800-GM-DRIVE
(800-463-7483) for details.
TTY users call
1-800-263-3830.
Roadside Assistance
Program
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a
day, 365 days a year.
Calling for Assistance
When calling Roadside
Assistance, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if theydecide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a
spare tire. The spare tire,

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Customer Information 451
When purchasing insurance,
we recommend that you
ensure that the vehicle will be
repaired with GM original
equipment collision parts.
If such insurance coverage is
not available from your
current insurance carrier,
consider switching to another
insurance carrier.
If the vehicle is leased, the
leasing company may require
you to have insurance that
ensures repairs with Genuine
GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer
replacement parts. Read the
lease carefully, as you may be
charged at the end of the
lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a
crash until all matters have
been taken care of. Move the
vehicle only if its position putsyou in danger, or you are
instructed to move it by a
police officer.
Give only the necessary
information to police and other
parties involved in the crash.
For emergency towing, see
Roadside Assistance Program
0
446.
Gather the following
information:
.Driver name, address, and
telephone number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and
policy number
.General description of the
damage to the other vehicle Choose a reputable repair
facility that uses quality
replacement parts. See
“Collision Parts”
earlier in this
section.
If the airbag has inflated, see
What Will You See after an
Airbag Inflates? 074.
Managing the Vehicle
Damage Repair Process
In the event that the vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you
have a pre-determined repair
facility of choice, take the
vehicle there, or have it towed
there. Specify to the facility
that any required replacement
collision parts be original
equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be
covered by the GM vehicle
warranty.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
456 Customer Information
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed.
In addition to the vehicle
manufacturer, other parties,
such as law enforcement, that
have the special equipment,
can read the information if
they have access to the
vehicle or the EDR.
GM will not access these data
or share it with others except:
with the consent of the vehicle
owner or, if the vehicle is
leased, with the consent of the
lessee; in response to an
official request by police or
similar government office; as
part of GM's defense of
litigation through the
discovery process; or, as
permitted by law. Data that
GM collects or receives may
also be used for GM research
needs or may be madeavailable to others for
research purposes, where a
need is shown and the data is
not tied to a specific vehicle or
vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active
service plan, additional data
may be collected and
transmitted through the
OnStar system. This includes
information about the vehicle’s
operation; collisions involving
the vehicle; the use of the
vehicle and its features,
including infotainment; and the
location and approximate GPS
speed of the vehicle. Refer to
the OnStar Terms and
Conditions and Privacy
Statement on the OnStar
website.
See OnStar Additional
Information
0459.
Infotainment System
If the vehicle is equipped with
a navigation system as part of
the infotainment system, use
of the system may result in
the storage of destinations,
addresses, telephone
numbers, and other trip
information. See the
infotainment section for
information on stored data
and for deletion instructions.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
OnStar 459
With Roadside Service,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Service are
available on most vehicles. Not
all OnStar services are
available everywhere or on all

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
460 OnStar
vehicles. For more information,
a full description of OnStar
services, system limitations,
and OnStar User Terms,
Privacy Statement, and
Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle
is in a place where OnStar has
an agreement with a wireless
service provider for service in
that area. The wireless service
provider must also have
coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information
about the vehicle cannot work
unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware. OnStar or
connected services may not
work if the OnStar equipment
is not properly installed or it
has not been properly
maintained. If equipment or
software is added, connected,
or modified, OnStar or
connected services may not
work. Other problems beyond
the control of OnStar
—such
as hills, tall buildings, tunnels,
weather, electrical system
design and architecture of the
vehicle, damage to the vehicle
in a crash, or wireless phone
network congestion or
jamming —may prevent
service.
See Radio Frequency
Statement 0452.
Services for People with
Disabilities
Advisors provide services to
help with physical disabilities
and medical conditions. Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc.,
that meets accessibility
needs.
.Provide directions to the
closest hospital or pharmacy
in urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing,
or speech-impaired customers
while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and
OnStar Turn-by-Turn
Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using
the infotainment display.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
466 Connected Services
vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If
Available)
Download the myCadillac
mobile app to compatible
Apple and Android
smartphones. Cadillac users
can access the following
services from a smartphone:
.Remotely start/stop the
vehicle, if factory-equipped.
.Lock/unlock doors,
if equipped with automatic
locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level,
oil life, or tire pressure,
if factory-equipped with the
Tire Pressure Monitor
System.
.Send destinations to the
vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi
hotspot on/off, manage
settings, and monitor data
consumption, if equipped.
.Locate a dealer and
schedule service.
.Request Roadside Service.
.Set a parking reminder with
pin drop, take a photo, make
a note, and set a timer.
.Connect with Cadillac on
social media.
Features are subject to
change. For myCadillac mobile
app information and
compatibility, see
my.cadillac.com.
An active OnStar or
connected service plan may be
required. A compatible device,
factory-installed remote start,
and power locks are required.
Data rates apply. See
www.onstar.com for details
and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the
horn and flash the lamps.
Marketplace
OnStar Advisors can provide
offers from restaurants and
retailers on your route, help
locate hotels, or book a room.
These services vary by
market.
Diagnostics
By monitoring and reporting
on the vehicle’s key systems,
OnStar Advanced Diagnostics,
if equipped, provides a way to
keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details
and system limitations.
Features are subject to
change. For updates on
feature capabilities, see
my.cadillac.com. Message and
data rates may apply.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
470 INDEX
Customer AssistanceOffices . . . . . . . . . . . . . . . . . 443, 444
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 444
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . 452
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 441
Cybersecurity . . . . . . . . . . . . . . . . 454
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . 449
Danger, Warning, and Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . 5
Data Collection
Infotainment System . . . . . 456
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 456
Data Recorders, Event . . . . 455
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 189
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 153
Defensive Driving . . . . . . . . . . . . 235
Delayed Locking . . . . . . . . . . . . . . . 23
Destination . . . . . . . . . . . . . . . . . . . . . 180 Diagnostics
Connected Services . . . . . . 466
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . 412
Distracted Driving . . . . . . . . . . . 235
Dome Lamps . . . . . . . . . . . . . . . . . . . 156
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 139
Delayed Locking . . . . . . . . . . . . . 23
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Locks . . . . . . . . . . . . . . . . . . 23
Drive Belt Routing, Engine . . . . . . . . . . . . . . . . . . . . . . . . . 440
Drive Systems All-Wheel Drive . . . . . . . 267, 361
Driver
Assistance Systems . . . . . . 288
InformationCenter (DIC) . . . . . . . . . . . . . . . . 139
Mode Control . . . . . . . . . . . . . . . . 273
Mode Control Light . . . . . . . . 136
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Driving Assistance Systems . . . . . . 302
Better Fuel Economy . . . . . 234
Characteristics andTowing Tips . . . . . . . . . . . . . . . 322
Defensive . . . . . . . . . . . . . . . . . . . . 235 Driving (cont'd)
Distracted . . . . . . . . . . . . . . . . . . . 235
Hill and Mountain
Roads . . . . . . . . . . . . . . . . . . . . . . . 244
If the Vehicle is Stuck . . . . 246
Impaired . . . . . . . . . . . . . . . . . . . . . . 236
Loss of Control . . . . . . . . . . . . 238
Off-Road . . . . . . . . . . . . . . . . . . . . . 239
Off-Road Recovery . . . . . . . 238
Vehicle Load Limits . . . . . . . . 247
Wet Roads . . . . . . . . . . . . . . . . . . 243
Winter . . . . . . . . . . . . . . . . . . . . . . . . 245
Dual Automatic ClimateControl System . . . . . . . . . . . 223
E
ElectricBrake Boost . . . . . . . . . . . . . . . . . 268
Parking Brake . . . . . . . . . . . . . . 269
Parking Brake Light . . . . . . . 132
Electrical
Equipment, Add-On . . . . . . . 336
System Overload . . . . . . . . . . 365
Electrical System Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . . 368

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
INDEX 475
Navigation (cont'd)Using the System . . . . . . . . . . 175
Net, Convenience . . . . . . . . . . . . 109
New Vehicle Break-In . . . . . . . 251
Night Vision System . . . . . . . . . 310
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 125 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . . 239
Recovery . . . . . . . . . . . . . . . . . . . . . 238
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 345
Engine Oil LifeSystem . . . . . . . . . . . . . . . . . . . . . . 348
Pressure Light . . . . . . . . . . . . . . 137
Older Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 82
Online Account . . . . . . . . . . . . . . . 445
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 456 Additional Information . . . 459
Overview . . . . . . . . . . . . . . . . . . . . . 457
OnStar Emergency . . . . . . . . . 458
OnStar Security . . . . . . . . . . . . . 459
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Overheating, Engine . . . . . . . . 356 Overview . . . . . . . . . . . . . . . . . . . . . . . . 160
Instrument Panel . . . . . . . . . . . . . . 5
P
Park
Assist . . . . . . . . . . . . . . . . . . 290, 294
Shifting Into . . . . . . . . . . . . . . . . . 258
Shifting Out of . . . . . . . . . . . . . 259
Parking Brake and P (Park)Mechanism Check . . . . . . . . 361
Extended . . . . . . . . . . . . . . . . . . . . 260
Over Things
That Burn . . . . . . . . . . . . . . . . . . 259
Parking Assist Automatic . . . . . . . . . . . . . . . . . . . . 296
Parking or Backing
Assistance Systems . . . . . . 290
Passenger Airbag StatusIndicator . . . . . . . . . . . . . . . . . . . . . 128
Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Sensing System . . . . . . . . . . . . . . 75
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . . . . . . . . . 134 Perchlorate Materials
Requirements,
California . . . . . . . . . . . . . . . . . . . . . 338
Performance Shifting Light . . . . . . . . . . . . . . . . 133
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . 203
Bluetooth . . . . . . . . . . . . . . . 197, 198
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 188
Power Door Locks . . . . . . . . . . . . . . . . . . . . 23
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 118
Protection, Battery . . . . . . . . 158
RetainedAccessory (RAP) . . . . . . . . . 258
Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Privacy Vehicle Data
Recording . . . . . . . . . . . . . . . . . . 454
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 188