Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Vehicle Care 409
Front Attachment Points
The vehicle is equipped with
specific attachment points to
be used by the towing
provider. These holes may be
used to pull the vehicle from a
flat road surface onto the
flatbed tow truck.
Recreational Vehicle
Towing
Recreational vehicle towing
means towing the vehicle
behind another vehicle, such
as behind a motor home. The
two most common types ofrecreational vehicle towing are
known as dinghy towing and
dolly towing. Dinghy towing is
towing the vehicle with all four
wheels on the ground. Dolly
towing is towing the vehicle
with two wheels on the
ground and two wheels up on
a device known as a dolly.
Here are some important
things to consider before
recreational vehicle towing:
.Become familiar with the
local laws that apply to
recreational vehicle towing.
These laws may vary by
region.
.The towing capacity of the
towing vehicle. Be sure to
read the tow vehicle
manufacturer's
recommendations.
.How far the vehicle will be
towed. Some vehicles have
restrictions on how far and
how long they can be towed.
.The proper towing
equipment. See your dealer
or trailering professional foradditional advice and
equipment
recommendations.
.If the vehicle is ready to be
towed. Just as preparing the
vehicle for a long trip, make
sure the vehicle is prepared
to be towed.
Caution
Use of a shield mounted in
front of the vehicle grille
could restrict airflow and
cause damage to the
transmission. The repairs
would not be covered by the
vehicle warranty. If using a
shield, only use one that
attaches to the towing
vehicle.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
410 Vehicle Care
Dinghy Towing
Caution
If the vehicle is towed with
all four wheels on the
ground, the drivetrain
components could be
damaged. The repairs would
not be covered by the
vehicle warranty. Do not tow
the vehicle with all four
wheels on the ground.
The vehicle is neither designed
nor intended to be towed with
all four wheels on the ground.
If the vehicle must be towed, a dolly should be used. See the
following information on dolly
towing.
Dolly Towing
Loading up to the Dolly
1. On level ground start the engine.
2. Release the park brake.
3. Apply the brake pedal and hold until the end of step 5.
4. Push and hold the Electric Parking Brake (EPB)
switch. After 15 seconds, the EPB amber telltale will
begin flashing in the IP
cluster.
5. When the indicator flashes amber, release the EPB
within five seconds. Then,
push and release the EPB
switch and release the
brake pedal.
6. The EPB amber telltale will remain flashing and
parking brake will be
released if process is
successful.
7. Put the front wheels on the dolly.
8. Shift the transmission to P (Park).
9. Turn the vehicle off.
10. Secure the vehicle to the dolly.
11. Follow the dolly manufacturer's
instructions for preparing
the vehicle and dolly for
towing.
12. Open the hood.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Vehicle Care 411
13. Disconnect the negative (-)terminal connector from
the 12–volt battery.
14. Close and latch the hood.
Unloading from the Dolly 1. On level ground open the hood.
2. Connect the negative (-) terminal connector to the
12–volt battery.
3. Close the hood.
4. Follow the dolly manufacturer's
instructions for preparing
the vehicle and dolly for
unloading.
5. Unsecure the vehicle from the dolly.
6. Start the engine.
7. Shift the transmission to R (Reverse).
8. Drive vehicle off of the dolly.
9. Shift the transmission to P (Park).
10. Apply the brake pedal and hold until step 12. 11. Push and hold the EPB
switch for 5 seconds.
12. The EPB amber telltale in the IP cluster will go out.
13. Apply and release Parking Brake by pushing the EPB
switch.
Towing the Vehicle from
the Rear
Caution
Towing the vehicle from the
rear could damage it. Also,
repairs would not be
covered by the vehicle
warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from
the rear.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
424 Service and Maintenance
Caution (Continued)
on the vehicle. The use of
flushes, solvents, cleaners,
or lubricants that are not
approved by GM could
damage the vehicle,
requiring expensive repairs
that are not covered by the
vehicle warranty.
The Tire Rotation and
Required Services are the
responsibility of the vehicle
owner. It is recommended to
have your dealer perform
these services every
12 000 km/7,500 mi. Proper
vehicle maintenance helps to
keep the vehicle in good
working condition, improves
fuel economy, and reduces
vehicle emissions.
Because of the way people
use vehicles, maintenance
needs vary. There may need to
be more frequent checks and
services. The Additional
Required Services - Normal
are for vehicles that:
.Carry passengers and cargo
within recommended limits
on the Tire and Loading
Information label. See
Vehicle Load Limits 0242.
.Are driven on reasonable
road surfaces within legal
driving limits.
.Use the recommended fuel.
See Recommended Fuel
0310.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Normal Service.
The Additional Required
Services - Severe are for
vehicles that are:
.Mainly driven in heavy city
traffic in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police,
or delivery service. Refer to the information in the
Maintenance Schedule
Additional Required Services -
Severe Service.
{Warning
Performing maintenance
work can be dangerous and
can cause serious injury.
Perform maintenance work
only if the required
information, proper tools,
and equipment are available.
If they are not, see your
dealer to have a trained
technician do the work. See
Doing Your Own Service
Work
0328.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
426 Service and Maintenance
may also be needed if you
notice reduced airflow,
windows fogging up,
or odors. Your local GM
Service location can help you
determine when it is the
right time to replace your
filter.
Every 96 000 km (60,000 mi)
.Replace spark plugs. Inspect
spark plug wires and/or
boots.
Every 161 000 km
(100,000 mi)
.Replace hood and/or body
lift support gas struts. Or
every 10 years, whichever
comes first. See Gas Strut(s)
0 349.
Every 240 000 km
(150,000 mi)
.Change rear axle fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
.Drain and fill engine cooling
system. Or every six years,
whichever comes first. See
Cooling System
0338.
Severe Conditions
Requiring More Frequent
Maintenance*
.Public service, military,
or commercial use vehicles
to include the following:
‐ Ambulances, police cars,
and emergency rescue
vehicles.
‐ Civilian vehicles such as
light duty pick-up trucks,
SUVs, and passenger cars
that are used in military
applications.
‐ Recovery vehicles such as
tow trucks and flatbed
single vehicle carriers or any vehicle that is
consistently used in towing
trailers or other loads.
‐ High use commercial
vehicles such as courier
delivery vehicles, private
security patrol vehicles,
or any vehicles that
operate on a 24–hour
basis.
‐ Any vehicle consistently
operated in a high sand or
dust environment such as
those used on oil pipelines
and similar applications.
.Vehicles that are regularly
used for short trips of 6 km
(4 mi) or less.
The oil life indicator will show
you when to change the oil
and filter. Under severe
conditions the indicator may
come on before 12 000 km
(7,500 mi).
* Footnote: Under extreme
driving conditions listed
above, it may be necessary
to replace your spark plugs
at more frequent intervals.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
440 Customer Information
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United
States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Customer Information 441
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make
arrangements and explain
how to receive payment.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost
for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Customer Information 445
Give only the necessary
information to police and other
parties involved in the crash.
For emergency towing, see
Roadside Assistance Program
0439.
Gather the following
information:
.Driver name, address, and
telephone number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and
policy number
.General description of the
damage to the other vehicle
Choose a reputable repair
facility that uses quality
replacement parts. See
“Collision Parts” earlier in this
section. If the airbag has inflated, see
What Will You See after an
Airbag Inflates?
070.
Managing the Vehicle
Damage Repair Process
In the event that the vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you
have a pre-determined repair
facility of choice, take the
vehicle there, or have it towed
there. Specify to the facility
that any required replacement
collision parts be original
equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be
covered by the GM vehicle
warranty.
Insurance pays the bill for the
repair, but you must live with
the repair. Depending on your
policy limits, your insurance
company may initially value the
repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine GM parts. Remember,
if the vehicle is leased, you
may be obligated to have the
vehicle repaired with Genuine
GM parts, even if your
insurance coverage does not
pay the full cost.
If another party's insurance
company is paying for the
repairs, you are not obligated
to accept a repair valuation
based on that insurance
company's collision policy
repair limits, as you have no
contractual limits with that
company. In such cases, you
can have control of the repair
and parts choices as long as
the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the
diagnosis and repair
information on the engine/
propulsion, transmission, axle,