2023 CADILLAC LYRIC ESP

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Vehicle Care 355
Warning (Continued)
When replacing wheels, use
a new GM original
equipment wheel.
Caution
The wrong wheel can also
cause problems with bearing
life, brake cooling,
speedometer or odometer
calibration, headlamp aim,
bumper height, vehicle
ground clearance, and tire or
tire chain clearance to the
body and chassis.
Tire Chains
Caution
If the vehicle is equipped
with tire size 265/50R20,
use tire winter traction
devices only where legal and
only when necessary. Only
use textile traction devices,(Continued)
Caution (Continued)
such as tire snow socks,
that are the proper size for
the tires. Traction devices
must be installed only on the
tires of the drive axle. Drive
slowly and follow the
traction device
manufacturer’s instructions.
Driving too fast or spinning
the wheels can damage the
traction device.
If a Tire Goes Flat
It is unusual for a tire to blow
out while driving, especially if
the tires are maintained
properly. If air goes out of a
tire, it is much more likely to
leak out slowly. See Tires
0334 for additional
information. But if there ever
is a blowout, here are a few
tips about what to expect and
what to do:
If a front tire fails, the flat tire
creates a drag that pulls the
vehicle toward that side. Take your foot off the accelerator
pedal and grip the steering
wheel firmly. Steer to maintain
lane position, and then gently
brake to a stop, well off the
road, if possible.
A rear blowout, particularly on
a curve, acts much like a skid
and may require the same
correction as used in a skid.
Stop pressing the accelerator
pedal and steer to straighten
the vehicle. It may be very
bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.
The vehicle has no spare tire,
no tire changing equipment,
and no place to store a tire.
If the vehicle has self-sealing
tires, see Self-Sealing Tires
0
336. Tread punctures
typically will not cause tires to
lose air. However, if the vehicle
does get a flat tire, there is no
spare tire, tire changing
equipment, or place to store a
tire. Contact Roadside Service
0 388 for help.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
372 Vehicle Care
not use bleach or fabric
softener. Rinse thoroughly and
air dry before next use.
Caution
Do not attach a device with
a suction cup to the display.
This may cause damage and
would not be covered by the
vehicle warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic
Surfaces, Low Gloss Paint
Surfaces, and Natural
Open Pore Wood
Surfaces
Use a soft bristle brush to
remove dust from knobs and
crevices on the instrument
cluster. Use a soft microfiber
cloth dampened with water to
remove dust and loose dirt.
For a more thorough cleaning,
use a soft microfiber cloth
dampened with a mild soap
and water solution.
Caution
Soaking or saturating
leather, especially
perforated leather, as well
as other interior surfaces,
may cause permanent
damage. Wipe excess
moisture from these
surfaces after cleaning and
allow them to dry naturally.
Never use heat, steam,
or spot removers. Do not
use liquids that contain
alcohol or solvents on
leather seats. Do not use
cleaners that contain
silicone or wax-based
products. Cleaners
containing these solvents
can permanently change the
appearance and feel of
leather or soft trim, and are
not recommended.
Do not use cleaners that
increase gloss, especially on
the instrument panel.
Reflected glare can decrease visibility through the
windshield under certain
conditions.
Caution
Use of air fresheners may
cause permanent damage to
plastics and painted
surfaces. If an air freshener
comes in contact with any
plastic or painted surface in
the vehicle, blot immediately
and clean with a soft cloth
dampened with a mild soap
solution. Damage caused by
air fresheners would not be
covered by the vehicle
warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm
water and mild detergent. Do
not use chlorine bleach. Rinse
with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Service and Maintenance 375
Service and
Maintenance
General Information
General Information . . . . . . 375
Maintenance Schedule
MaintenanceSchedule . . . . . . . . . . . . . . . . . . . 376
Multi-Point Vehicle
Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . 377
Owner Checks and
Services
Owner Checks andServices . . . . . . . . . . . . . . . . . . . . 378
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 379
Maintenance Replacement Parts . . . . . 380
Maintenance Records
Maintenance Records . . . . 381
General
Information
Your vehicle is an important
investment. This section
describes the required
maintenance for the vehicle.
Follow this schedule to help
protect against major repair
expenses resulting from
neglect or inadequate
maintenance. It may also help
to maintain the value of the
vehicle if it is sold. It is the
responsibility of the owner to
have all required maintenance
performed.
Your dealer has trained
technicians who can perform
required maintenance using
genuine replacement parts.
They have up-to-date tools
and equipment for fast and
accurate diagnostics. Many
dealers have extended
evening and Saturday hours,
courtesy transportation, and
online scheduling to assist
with service needs. Your dealer recognizes the
importance of providing
competitively priced
maintenance and repair
services. With trained
technicians, the dealer is the
place for routine maintenance
such as tire rotations and
additional maintenance items
like tires, brakes, batteries,
and wiper blades.
Caution
Damage caused by improper
maintenance can lead to
costly repairs and may not
be covered by the vehicle
warranty. Maintenance
intervals, checks,
inspections, recommended
fluids, and lubricants are
important to keep the
vehicle in good working
condition.
Do not have chemical
flushes that are not
approved by GM performed
on the vehicle. The use of
(Continued)

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
376 Service and Maintenance
Caution (Continued)
flushes, solvents, cleaners,
or lubricants that are not
approved by GM could
damage the vehicle,
requiring expensive repairs
that are not covered by the
vehicle warranty.
The Tire Rotation and
Required Services are the
responsibility of the vehicle
owner. It is recommended to
have your dealer perform
these services every
12 000 km/7,500 mi. Proper
vehicle maintenance helps to
keep the vehicle in good
working condition.
The Additional Required
Services are for vehicles that:
.Carry passengers and cargo
within recommended limits
on the Tire and Loading
Information label. See
Vehicle Load Limits 0202.
.Are driven on reasonable
road surfaces within legal
driving limits.
{Warning
Performing maintenance
work can be dangerous and
can cause serious injury.
Perform maintenance work
only if the required
information, proper tools,
and equipment are available.
If they are not, see your
dealer to have a trained
technician do the work. See
Doing Your Own Service
Work 0309.
Maintenance
Schedule
Rotate Tires and Perform
Required Services Every
12 000 km (7,500 mi)
.Rotate the tires. Rotating
the tires helps achieve a
more uniform wear. The first
rotation is the most important. Anytime you
notice unusual tire wear,
rotate the tires as soon as
possible, check for proper
tire inflation pressure, and
check for damage to tires or
wheels. If unusual wear
continues after a rotation,
check the wheel alignment.
See When It Is Time for New
Tires
0349 and
Wheel Replacement 0354.
.Perform the Multi-Point
Vehicle Inspection. See
Multi-Point Vehicle
Inspection (MPVI) 0377.
.Lubricate body components.
See Exterior Care 0364.
Additional Required
Services —Normal
Service
Every 36 000 km (22,500 mi)
Replace the passenger
compartment air filter. Or
every 24 months, whichever
comes first. More frequent
passenger compartment air
filter replacement may be

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
384 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 384
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 386
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 387
Online Account . . . . . . . . . . . . . 387
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 388
Roadside Service . . . . . . . . . . 388
Scheduling Service Appointments . . . . . . . . . . . . 390
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 391
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 392
Publication Ordering Information . . . . . . . . . . . . . . . . 394
Radio Frequency Statement . . . . . . . . . . . . . . . . . 395
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 395
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 396
Reporting Safety Defects to General Motors . . . . . . . 396
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 397
Cybersecurity . . . . . . . . . . . . . . 397
Event Data Recorders . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Infotainment System . . . . . 399
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 389
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Service is not a part
of the New Vehicle Limited
Warranty. General Motors
North America and Cadillac
reserve the right to make any
changes or discontinue the
Roadside Service program at
any time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be reimbursed. Items
considered are hotel, meals,
and rental car or a vehicle
being delivered back to the
customer, up to 500 miles.
Cadillac Technician
Roadside Service
(U.S. Only)
Cadillac's exceptional
Roadside Service is more than
an auto club or towing service.
It provides every Cadillac
owner in the United States
with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
390 Customer Information
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Service:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Service advisor will
help you make arrangements
and explain how to receive
payment. Items considered
are hotel, meals, and rental
car or a vehicle being
delivered back to the
customer, up to 800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Service advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Service.
Mechanical failures may be
covered, however any cost
for parts and labor for repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be
scheduled for service, unless,
of course, the problem is
safety related. If it is, please
call your dealership, let them
know this, and ask for
instructions.
If your dealer requests you to
bring the vehicle for service,
you are urged to do so as

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
392 Customer Information
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.
Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly
performed collision repairs
diminish the vehicle resale
value, and safety performance
can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts
are new parts made with the
same materials and
construction methods as the
parts with which the vehicle
was originally built. Genuine
GM Collision parts are the
best choice to ensure that the
vehicle's designed
appearance, durability, and
safety are preserved. The use
of Genuine GM parts can help
maintain the GM New Vehicle
Limited Warranty.Recycled original equipment
parts may also be used for
repair. These parts are
typically removed from
vehicles that were total losses
in prior crashes. In most cases,
the parts being recycled are
from undamaged sections of
the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain
the vehicle's originally
designed appearance and
safety performance; however,
the history of these parts is
not known. Such parts are not
covered by the GM New
Vehicle Limited Warranty, and
any related failures are not
covered by that warranty.
Aftermarket collision parts are
also available. These are made
by companies other than GM
and may not have been tested
for the vehicle. As a result,
these parts may fit poorly,
exhibit premature durability/
corrosion problems, and may
not perform properly in
subsequent collisions.