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8 Keys, Doors, and Windows
The mechanical key inside the remote key
can be used for all locks.
To remove the mechanical key, press the
button near the bottom of the remote key,
and pull the mechanical key out. Never pull
the mechanical key out without pressing the
button.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
See your dealer if a replacement key or
additional key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 430.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 439.
Remote Key
See Radio Frequency Statement 0435.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key’s battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key08.
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10 Keys, Doors, and Windows
turns off when the ignition is turned on or7is pressed again. The ignition must be off
for the panic alarm to work.
S: PressStwice to start the engine
from outside the vehicle using the remote
key. See Remote Vehicle Start 014.
Keyless Access Operation
The Keyless Access system allows for doors
and the liftgate to be accessed without
removing the remote key from your pocket,
purse, briefcase, etc. The remote key must
be within 1 m (3 ft) of the liftgate or door
being opened. If the vehicle has this feature,
there will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first door handle
press from the driver door button. Keyless
unlocking can be turned off. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Remote Lock,
Unlock, Start”.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats044. Keyless Unlocking/Locking from the
Driver Door
Driver Door Unlock Touchpad Shown,
Passenger Similar
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
touching the driver door handle inside
touchpad will unlock the driver door.
Touching the driver door handle outside
sensor will lock the doors.
Driver Door Lock Sensor Shown, Passenger Similar
If equipped with remote folding mirror,
touching the driver door handle sensor may
fold and unfold the mirrors. See Folding
Mirrors 031.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
touching the door handle inside touchpad of
the passenger door will unlock all doors.
Touching the door handle outside sensor will
lock the doors.
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Keys, Doors, and Windows 11
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately four seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Disabling Keyless Unlocking may also be
configured under Vehicle Personalization. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”. Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately four seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Enabling Keyless Unlocking may also be
configured under Vehicle Personalization. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”.
Passive Locking
The Keyless Access system will lock the
vehicle several seconds after all doors are
closed, if the vehicle is off and at least one
remote key has been removed or none
remain in the vehicle.
If equipped, the fuel door will also lock.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle. To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select
“Vehicle”to display the
list of available options and select “Power
Door Locks”.
If equipped with remote folding mirror,
passive locking may fold and unfold the
mirrors. See Folding Mirrors 031.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a remote
key is left in the vehicle, the horn will chirp
three times after all doors are closed. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”.
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Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys inside. If a remote
key is not detected, the Driver Information
Center (DIC) will display NO KEY FOUND and
the horn will chirp three times. This occurs
only once each time the vehicle is driven. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select“Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”.
Keyless Liftgate Opening
Press the touchpad on the underside of the
liftgate handle to open the liftgate when all
doors are unlocked, or when the remote key
is within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to open
the liftglass when all doors are unlocked,
or when the remote key is within 1 m (3 ft).
See Liftgate 019. Mechanical Key Access
To access a vehicle with a weak remote key
battery, see
Door Locks015.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Starting the Vehicle with a Low Remote
Key Battery
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEYor NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle. To start the vehicle:
1. Place the remote key into the front
cupholder.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
(Continued)
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To lock or unlock the doors from inside the
vehicle:
.PressQorKon a power door lock
switch.
.Pull the front door handle once to unlock
and open it. Pull the rear door handle
once to unlock it and again to open it.
To lock or unlock the doors from outside the
vehicle:
.PressQorKon the remote key.
.Use the mechanical key in the driver
door. The key cylinder is covered by a
cap. See “Driver Door Key Lock Cylinder
Access” later in this section.
Keyless Access
The remote key must be within 1 m (3 ft) of
the liftgate or door being opened or locked.
To unlock and open any door, press the
touchpad on the inside grip area of the
outside door handle. Touch the sensor on
the front outside door handle to lock. See
“Keyless Access Operation” inRemote Key
Operation 08.
Driver Door Key Lock Cylinder Access (In Case
of Dead Battery)
To access the driver door key lock cylinder
and unlatch the door: 1. Remove the mechanical key from the remote key.2. Insert the mechanical key into the slot atthe bottom of the handle and push
upward all the way until the cover frees.
Do not pry or pull on the key.
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Keys, Doors, and Windows 25
The projected logo will not work under
these conditions:
.The vehicle battery is low.
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to off in
vehicle personalization. To view available
settings for this feature, touch the
Settings icon on the infotainment home
page. Select“Vehicle”to display the list
of available options and select “Comfort
and Convenience”.
.Power liftgate is turned off.
.The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key:
.Has been left within approximately 5 m
(15 ft) of the liftgate for several minutes.
.Has been left inside the vehicle and all
vehicle doors are closed.
.Has approached the area outside of the
liftgate five times within 10 minutes. Lens Cleaning
If equipped, use a cotton swab to clean
the lens.
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Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use. Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
The power assist steps can be extended or
retracted for cleaning. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
Enable/Disable
The power assist steps can be enabled or
disabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See
Power Door Locks 018
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash. Pressing
Qon the remote
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key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Power Sounder, Inclination Sensor, and
Intrusion Sensor
In addition to the standard theft-deterrent
system features, this system may also have
a power sounder, inclination sensor, and
intrusion sensor.
The power sounder provides an audible
alarm which is distinct from the vehicle’s
horn. It has its own power source, and can
sound an alarm if the vehicle’s battery is
compromised. The inclination sensor can set off the alarm
if it senses movement of the vehicle, such
as a change in vehicle orientation.
The intrusion sensor monitors the vehicle
interior, and can activate the alarm if it
senses unauthorized entry into the vehicle’s
interior. Do not allow passengers or pets to
remain in the vehicle when the intrusion
sensor is activated.
Before arming the theft-deterrent system
and activating the intrusion sensor:
.Make sure all doors and windows are
completely closed.
.Secure any loose items such as a
sunshades.
.Make sure there are no obstructions
blocking the sensors in the front overhead
console.
.Close DVD screens before leaving the
vehicle.