Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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8 Keys, Doors, and Windows
The mechanical key inside the remote key
can be used for all locks.
To remove the mechanical key, press the
button near the bottom of the remote key,
and pull the mechanical key out. Never pull
the mechanical key out without pressing the
button.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
See your dealer if a replacement key or
additional key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 430.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 439.
Remote Key
See Radio Frequency Statement 0435.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key’s battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key08.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 Keys, Doors, and Windows
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys inside. If a remote
key is not detected, the Driver Information
Center (DIC) will display NO KEY FOUND and
the horn will chirp three times. This occurs
only once each time the vehicle is driven. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select“Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”.
Keyless Liftgate Opening
Press the touchpad on the underside of the
liftgate handle to open the liftgate when all
doors are unlocked, or when the remote key
is within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to open
the liftglass when all doors are unlocked,
or when the remote key is within 1 m (3 ft).
See Liftgate 019. Mechanical Key Access
To access a vehicle with a weak remote key
battery, see
Door Locks015.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Starting the Vehicle with a Low Remote
Key Battery
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEYor NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle. To start the vehicle:
1. Place the remote key into the front
cupholder.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
(Continued)
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Keys, Doors, and Windows 13
Warning (Continued)
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
(Continued)
Caution (Continued)
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
to ensure the remote key is sealed
properly whenever the remote key is
opened.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY. To replace the battery:
1. Press the button on the side of the
remote key and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 Keys, Doors, and Windows
2. Use the mechanical key blade in the slotto remove the battery cover by hand.
3. Remove the seal by pulling on the tab toaccess the battery. 4. Remove the old battery. Do not use a
metal object.
5. Insert the new battery, positive side toward the back cover. Replace with a
CR2450 or equivalent battery.
6. Place the seal back into the groove around the battery compartment.
7. Reassemble the battery cover by snapping it back on the remote key.
8. Reinsert the mechanical key.
Remote Vehicle Start
This feature allows the engine to be started
from outside the vehicle.
S: This button on the remote key is for
remote start.
The climate control system will use the
previous settings during a remote start. The
rear window defogger may come on during
remote start based on cold ambient
conditions. The rear defog indicator light
does not come on during remote start.
If equipped, the heated and ventilated front
seats may also come on when the vehicle
personalization setting is enabled. See
Heated and Ventilated Front Seats 047. If equipped with a remote start heated
steering wheel, it may come on during a
remote start. See
Heated Steering Wheel
0 98.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws may require a person using
remote start to have the vehicle in view.
Check local regulations for any
requirements.
If your vehicle is low on fuel, do not use the
remote start feature. The vehicle may run
out of fuel.
The remote key range may be shorter while
the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Key08.
You are allowed multiple starts totaling
30 minutes of engine run time. The
maximum run time of a single start is
15 minutes, and it will shut off
automatically. You could do three 10 minute
starts, if you manually shut off after
10 minutes. The last 10 minute start would
shut off automatically as your total
30 minutes will have been used.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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16 Keys, Doors, and Windows
To lock or unlock the doors from inside the
vehicle:
.PressQorKon a power door lock
switch.
.Pull the front door handle once to unlock
and open it. Pull the rear door handle
once to unlock it and again to open it.
To lock or unlock the doors from outside the
vehicle:
.PressQorKon the remote key.
.Use the mechanical key in the driver
door. The key cylinder is covered by a
cap. See “Driver Door Key Lock Cylinder
Access” later in this section.
Keyless Access
The remote key must be within 1 m (3 ft) of
the liftgate or door being opened or locked.
To unlock and open any door, press the
touchpad on the inside grip area of the
outside door handle. Touch the sensor on
the front outside door handle to lock. See
“Keyless Access Operation” inRemote Key
Operation 08.
Driver Door Key Lock Cylinder Access (In Case
of Dead Battery)
To access the driver door key lock cylinder
and unlatch the door: 1. Remove the mechanical key from the remote key.2. Insert the mechanical key into the slot atthe bottom of the handle and push
upward all the way until the cover frees.
Do not pry or pull on the key.
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Power Door Locks
PressQorKon the remote key. See
Remote Key Operation 08.
Q:Press to lock the doors. The indicator
light in the switch will illuminate when
locked.
K: Press to unlock the doors.
The fuel door is also locked or unlocked
using these features. Security Status indicator
A light on the upper surface of the driver's
door trim is used to indicate vehicle security
status.
This light will be OFF any time the ignition
is ON, except momentarily when vehicle
doors are locking.
Solid :
Indicates securing with doors closed.
Fast Flash : Indicates securing with
doors open.
Slow Flash : Indicates battery conserving
secured state.
No light : Indicates unsecured state.
Delayed Locking
This feature delays the actual locking of the
doors until five seconds after all doors are
closed.
When
Qis pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating that delayed
locking is active.
The doors will then lock automatically
five seconds after all doors are closed. If a
door is reopened before five seconds have
elapsed, the five-second timer will reset once
all the doors are closed again.
Press
Qon the door lock switch again,
or press
Qon the remote key, to override
this feature and lock the doors immediately.
This feature can also be programmed. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Power
Door Locks”.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park).
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Keys, Doors, and Windows 23
Press the button above the license plate to
open the liftglass, or press
ctwice quickly
on the remote key. Do not leave the
liftglass open when raising the liftgate.
There will be a delay in the release of the
liftglass if there is an attempt to open it
while the rear wiper is in motion.
Use the pull cup to lower and close the
liftgate. Do not press the emblem while
closing the liftgate. This will cause the
liftgate to be unlatched. The liftgate can be opened when locked if
the remote key is within 1 m (3 ft) of the
emblem. See
Remote Key Operation 08.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion near the center of the
rear bumper at the location of the projected
logo. The remote key must be within 1 m
(3 ft) of the rear bumper to operate the
power liftgate hands-free.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Comfort
and Convenience”. Choose from the
following: On-Open and Close :
The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
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The projected logo will not work under
these conditions:
.The vehicle battery is low.
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to off in
vehicle personalization. To view available
settings for this feature, touch the
Settings icon on the infotainment home
page. Select“Vehicle”to display the list
of available options and select “Comfort
and Convenience”.
.Power liftgate is turned off.
.The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key:
.Has been left within approximately 5 m
(15 ft) of the liftgate for several minutes.
.Has been left inside the vehicle and all
vehicle doors are closed.
.Has approached the area outside of the
liftgate five times within 10 minutes. Lens Cleaning
If equipped, use a cotton swab to clean
the lens.