2023 CADILLAC ESCALADE service

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 185
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Device Remote Access
Allows devices to interact with vehicle
features and access data.
Language
Sets the display language used on the
infotainment display. It may also use the
selected language for voice recognition and
audio feedback.
Privacy
Allows adjustment of the infotainment
privacy settings.
Software Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Follow the on-screen prompts.There are two options available under
Software Updates, "Check for Updates" and
"Previous Updates". Selecting "Check for
Updates", will check and list if any updates
are available for this vehicle. "No updates
available" will display if there is no update
available. Selecting "Previous Updates" will
list all the previous SW version(s) installed
in the vehicle. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and
active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, see
Online Account0429 for
details.
Download Preferences
Allows the infotainment system to disable
or enable the download of new updates in
the background.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
190 Infotainment System
Trademarks and License
Agreements
FCC Information
SeeRadio Frequency Statement 0435.
"Made for iPhone," means that an electronic
accessory has been designed to connect
specifically to iPhone, respectively, and has
been certified by the developer to meet
Apple performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPhone may affect wireless
performance. iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries.
If you decide to continue service after your
trial, your selected subscription plan will
automatically renew thereafter. You will be
charged at then-current rates. Fees and taxes
apply. Please see the SiriusXM Customer
Agreement at siriusxm.com for complete
terms and how to cancel, which includes
calling SiriusXM at 1-866-635-2349. All fees
and programming are subject to change.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusXM service is only available in the
48 contiguous United States and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio. Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Channel blocking is available for SiriusXM
Satellite Radio receivers by notifying
SiriusXM:.USA Customers —See www.siriusxm.com
or call 1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content. Furthermore, the AMBER voice
compression software included in this
product is protected by intellectual property
rights including patent rights, copyrights,
and trade secrets of Digital Voice
Systems, Inc.
General Requirements: 1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 191
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as SiriusXM
Canada).
TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending. HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign Patents. For patents see
https://dts.com/patents. HD Radio and the
HD, HD Radio, and
“ARC”logos are
registered trademarks or trademarks of
iBiquity Digital Corporation in the United
States and/or other countries.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates. MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM
MPEG LA, LLC. SEE
HTTPS://WWW.MPEGLA.COM.
VC-1
THIS PRODUCT IS LICENSED UNDER THE VC-1
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1 STANDARD
(“VC-1 VIDEO”) AND/OR (ii) DECODE VC-1
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE VC-1 VIDEO. NO

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
192 Infotainment System
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM
MPEG LA, LLC. SEE
HTTPS://WWW.MPEGLA.COM.
MPEG4–Visual
USE OF THIS PRODUCT IN ANY MANNER
THAT COMPLIES WITH THE MPEG-4 VISUAL
STANDARD IS PROHIBITED, EXCEPT FOR USE
BY A CONSUMER ENGAGING IN PERSONAL
AND NON-COMMERCIAL ACTIVITIES.
MP3
MPEG Layer-3 audio coding technology
licensed from Fraunhofer IIS and Thomson.
WMV/WMA
This product includes technology owned by
Microsoft Corporation and under a license
from Microsoft Licensing, GP. Use or
distribution of such technology outside of
this product is prohibited without a license
from Microsoft Corporation and/or Microsoft
Licensing, GP as applicable.Map End User License Agreement
END USER TERMS
The Map Data SD card (“Data”) is provided
for your personal, internal use only and not
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is subject to the following terms (this“End
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which are agreed to by you, on the one
hand, and HERE North America, LLC (“HERE”)
and its licensors (including their licensors
and suppliers) on the other hand.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
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sell ZIP+4®information.
© United States Postal Service 2013. Prices
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owned by the USPS: United States Postal
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Climate Controls 197
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Rear Climate Control System . . . . . . . . . . 200
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Maintenance
Passenger Compartment Air Filter . . . . . 203
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Climate Control Systems
Dual Automatic Climate Control System
The climate control buttons on the center stack and on the climate control display are used to
adjust the heating, cooling, and ventilation.
Center Stack Climate Controls
1. ON/OFF
2. AUTO (Automatic Operation)
3. Air distribution
4. Driver temperature
5. Fan Control
6. Passenger Temperature 7. Max Defrost
8. Rear Window Defogger
9. Air Conditioning
10. Recirculation
11. Sync

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
204 Climate Controls
3. Unhook the string dampener to fullyremove the glove box bin.
4. Pull the lever (1) on the left side of thefilter door and slide left (2), then remove
the door. Remove the old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional assistance is
needed.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation. During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. See
Maintenance Schedule
0 415.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
Driving and Operating 209
2. Turn the steering wheel aboutone-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues —such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. For contact information about
the original equipment tires, see the
warranty manual.
One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Know the local laws that apply to off-road
driving.
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly. (Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
212 Driving and Operating
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts.
If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is
under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads” later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 415.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.