2023 CADILLAC ESCALADE service

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
Driving and Operating 245
When the vehicle is in Tow/Haul Driver
Mode, Off-Road Driver Mode, or it senses a
trailer is connected, Automatic Entry/Egress
Mode is disabled.
Increased Height
Increased Height is 25 mm (1 in) higher than
Normal Height. This ride height raises the
vehicle for off-road use, allows for higher
speeds than Maximum Height, and is only
available with specific optional content.
Increased Height can be selected in the Ride
Height Menu while vehicle speed is less
than 80 km/h (50 mph). If vehicle speed
exceeds 80 km/h (50 mph), the vehicle will
automatically lower to Normal Height.
Off-Road Driver Mode and Terrain Driver
Mode will automatically set Increased
Height when vehicle speed is less than
80 km/h (50 mph). If vehicle speed exceeds
80 km/h (50 mph), the vehicle will lower to
Normal Height. Normal Height will be
maintained until vehicle speed is slowed to
less than 16 km/h (10 mph) and then the
vehicle will automatically raise back to
Increased Height.The vehicle will automatically lower from
Increased Height to Normal Height to
provide improved stability if aggressive
maneuvers are detected.
Maximum Height
Maximum Height is 50 mm (2 in) higher
than Normal Height. This ride height raises
the vehicle for off-road use and is only
available with specific optional content.
To raise the vehicle to Maximum Height,
first shift the transfer case to 4
n. Once the
transfer case is in 4
nand vehicle speed is
less than 48 km/hr (30 mph), select
Maximum Height in the Ride Height Menu.
If vehicle speed exceeds 48 km/h, the
vehicle will automatically lower to Increased
Height.
The vehicle will automatically lower from
Maximum Height to Normal Height to
provide improved stability if aggressive
maneuvers are detected.
Aerodynamic Height
Aerodynamic Height is 20 mm (0.75 in)
lower than Normal Height. This ride height
lowers the vehicle at higher vehicle speeds
to improve aerodynamics. The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of time. The
vehicle will raise to Normal Height when the
vehicle slows to less than 48 km/h
(30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to the
vehicle or Tow/Haul Driver Mode is active.
Lowered Height (V-Series Only)
Lowered Height is 20 mm (0.75 in) lower
than Normal Height. This ride height lowers
the vehicle to enhance handling and is only
available with specific optional content.
V Mode will automatically set Lowered
Height when enabled. See
Driver Mode
Control 0240.
Suspension Modes
The air suspension has two special modes,
Service Mode and Alignment Mode, located
in the infotainment screen under Settings/
Vehicle/Suspension.
Service Mode
Service Mode will disable all air suspension
operation including raising and lowering the
vehicle and operation of the air compressor.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
246 Driving and Operating
This mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being performed.
Service Mode is automatically enabled when
the vehicle is put on a hoist or a floor jack
is used to raise a corner. Service Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Alignment Mode
Alignment Mode will optimize the vehicle
height to provide the most accurate wheel
alignment. This mode should be enabled
once the vehicle is driven onto the
alignment station.
To enable Alignment Mode, ensure the
vehicle is at Normal Height and shift the
vehicle to Neutral. Alignment Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Air Suspension Operation with Door(s) or
Hood Open
The air suspension will temporarily suspend
all height changes while the hood or any
door is open. The air suspension resumes
height changes once the hood and all doors
are closed. An open rear liftgate does not
suspend the air suspension operation.System Over-Temperature
If the air suspension is under heavy use, the
system may temporarily suspend all height
changes to allow compressor cooldown.
When this occurs and a height change is
requested, a
‘Leveling System Unavailable’
message will be displayed in the instrument
cluster.
Suspension Lowered for Stability
In the event of a loss of Electronic Stability
Control, the air suspension will lower the
vehicle at higher speeds to provide increased
stability. This will be accompanied by a
‘Vehicle Lowering for Stability’ message in
the instrument cluster.
Excessive Vehicle Loading
If the air suspension detects excessive
vehicle loading, it will not raise above
Normal Height.
Air Suspension Service
If a ‘Service Leveling System’ message is
displayed in the instrument cluster, see your
authorized dealer immediately.
Cruise Control
{
Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
If equipped with cruise control, a speed of
about 40 km/h (25 mph) or more can be
maintained without keeping your foot on
the accelerator. Cruise control does not work
at speeds below about 40 km/h (25 mph).
If the Traction Control/Electronic Stability
Control system begins to limit wheel spin
while using cruise control, the cruise control
automatically disengages. See Traction
Control/Electronic Stability Control 0238.
If a collision alert occurs when cruise control
is activated, cruise control is disengaged. See
Forward Collision Alert (FCA) System 0287.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
Driving and Operating 257
ACC may detect a vehicle that is not in your
lane and apply the brakes.
ACC may occasionally provide an alert and/
or braking that is considered unnecessary.
It could respond to vehicles in different
lanes, signs, guardrails, and other stationary
objects when entering or exiting a curve.
This is normal operation. The vehicle does
not need service.
Other Vehicle Lane Changes
ACC will not detect a vehicle ahead until it
is completely in the lane. The brakes may
need to be manually applied.
Objects Not Directly in Front of Your Vehicle
The detection of objects in front of the
vehicle may not be possible if:
.The vehicle or object ahead is not within
your lane.
.The vehicle ahead is shifted, not centered,
or is shifted to one side of the lane.
Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or roadside
objects may be incorrectly detected when
located along the roadway.
Do Not Use ACC on Hills
Do not use ACC when driving on steep hills
as ACC may not detect a vehicle ahead. Towing with ACC
If equipped when towing a trailer, ACC
driving characteristics such as following gap,
acceleration rates and braking rates may be
modified to provide a better towing
experience.
ACC should not be used while towing a
trailer with an aftermarket trailer brake
controller. Aftermarket trailer brake
controllers may not function properly with
the ACC system.
ACC may be used when towing a trailer
when trailer attached is within GM-approved
allowable size and weight limits. See
Trailer
Towing 0309.
When towing a trailer with ACC, it is
important to properly set the Trailer Gain.
See “Integrated Trailer Brake Control
System” inTowing Equipment 0313 for
Trailer Gain Adjustment Procedure.
Use Tow/Haul mode when driving down
steep hills or mountain grades, or when
hauling heavy loads. See Driver Mode
Control 0240.
Disengaging ACC
There are three ways to disengage ACC:
.Step lightly on the brake pedal.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 259
Super Cruise uses the following to detect
the current lane position and lane markings
ahead on compatible roads under certain
conditions:
.Cameras
.Global Positioning System (GPS) sensing
.A high-precision map
.GPS-enhancement data downloaded
through OnStar
Super Cruise works with Adaptive Cruise
Control (ACC), which controls acceleration
and braking while Super Cruise is enabled
and operating. Review and understand both
this section and the ACC section before
using Super Cruise. See Adaptive Cruise
Control (Advanced) 0248.
An active Connected Service plan that
includes Super Cruise Services is required to
use Super Cruise.
{Warning
Super Cruise does not perform all aspects
of driving, nor does it do everything a
driver can do. Super Cruise only steers to
maintain vehicle position in the current (Continued)
Warning (Continued)
lane or, under some circumstances, to
change lanes. Super Cruise can only be
used with Adaptive Cruise Control.
Super Cruise does:
.Not prevent crashes or warn of
possible crashes.
.Not steer to avoid stopped or
slow-moving vehicles, cross-traffic,
construction barriers or cones,
motorcycles, children, pedestrians,
animals, or other objects on the road.
.Not steer in response to vehicles or
objects next to your vehicle, including
vehicles attempting to enter your lane.
.Not respond to traffic lights, stop
signs, or other traffic control devices.
.Not respond to crossing traffic.
.Not make turns.
.Not steer to merge onto or to exit
highways.
.Not steer to avoid, or steer through
construction zones.
.Not function on surface streets.(Continued)
Warning (Continued)
.Not respond to oncoming traffic.
.Not function in city driving conditions.
{Warning
Some state and local laws may require
hands to be kept on the steering wheel
at all times. Only remove your hands
from the steering wheel if Super Cruise is
engaged, it is safe to do so, and it is
permitted by state and local laws.
{Warning
Failure to supervise the driving task and
to respond appropriately, even while
Super Cruise is operating, can cause a
crash. Super Cruise may not respond as
you would to all driving situations and
may not maintain lane position under all
conditions.
It is extremely important to pay
attention to the operation of the vehicle,
even while using Super Cruise. Do not
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
260 Driving and Operating
Warning (Continued)
use a hand-held device while driving,
even with Super Cruise engaged. To
prevent serious injury or death:
.Always remain properly seated in the
driver seat with your seat belt
fastened.
.Never remove your hands from the
steering wheel when Super Cruise is
not operating.
.Always make sure traffic conditions
are safe before using Super Cruise.
.Always keep the entire vehicle and the
sensors clean. Sensors are on the
front, sides, and rear of the vehicle.
.Always observe posted speed limits.
Only use Super Cruise at or below the
posted speed limit.
Super Cruise should not be used in
complex or uncertain driving conditions,
including:
.Not in construction zones.
.Not when approaching or exiting toll
plazas. (Continued)
Warning (Continued)
.Not when approaching an intersection
that is controlled with a traffic light,
stop sign, or other traffic control
device.
.Not when lane markings are not
present or cannot be detected. For
example, there is too much glare,
weather conditions are poor, or lanes
are poorly marked.
.Not on slippery or icy roads.
.Not in adverse weather conditions,
including rain, sleet, fog, ice, or snow.
.Not on winding or hilly roads.
.Not for city driving.
.Not during heavy or emergency
braking.
.Not on surface streets.
.Not on a road shoulder, service drive,
or under an elevated freeway.
.Not when towing a trailer that does
not meet GM approved guidelines.
.Not in a highway exit lane. When Super Cruise is Available
Super Cruise Indicator
Super Cruise is designed to operate
only when:
.ACC is on. See Adaptive Cruise Control
(Advanced) 0248.
.Teen Driver is not active.
.The GPS detects the vehicle is on a
compatible road.
.Both the camera and the radar sensors
are functioning and not covered,
obstructed, or damaged.
.The Driver Attention System (DAS) detects
the driver's head and eyes are directed
toward the road ahead.
.The lane markings are clearly visible and
able to be detected by the system.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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266 Driving and Operating
Stationary or Very Slow-Moving Objects;
Cross-Traffic
{Warning
Super Cruise is not a crash avoidance
system. Super Cruise does not steer to
prevent a crash with stopped or slow
moving vehicles, or with vehicles crossing
the road such as those that are traveling
through intersections. You must supervise
the driving task and may need to steer
and brake to prevent a crash, especially
in stop-and-go traffic or when a vehicle
suddenly enters your lane. Always pay
attention when using Super Cruise.
Failure to do so could result in a crash
involving serious injury or death.
Curves in the Road
{Warning
The vehicle could drift out of your lane of
travel. To prevent crashes, always be
ready to manually steer.
Super Cruise may not detect your lane on
curves in the road. Super Cruise may not
detect the markings that show your lane. (Continued)
Warning (Continued)
You may not have time to react to a
vehicle in the lane next to your vehicle
while on curves in the road.
Super Cruise may hand control back to the
driver more often driving around a sharp
curve while towing a trailer.
Super Cruise may operate differently in
sharp curves. It may drift out of your lane
of travel if the curve is too sharp.
When entering a curve, Super Cruise may
not detect the lane markings and may not
adjust the steering enough to stay in your
lane of travel. When this happens, you will
need to steer the vehicle.
Super Cruise may detect other lane
markings that are not in your lane and may
or may not steer appropriately to maintain
your lane.
Super Cruise may occasionally provide an
alert and/or steering that is considered
unnecessary. It could respond to lane
markings in different lanes, signs, guardrails,
and other stationary objects when entering
or exiting a curve. This is normal operation.
The vehicle does not need service.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
Driving and Operating 269
Super Cruise Message Summary
Subscription Required Press OnStar Button.The owner’s required Connected Services subscription may have
ended.
.Press the Blue OnStar button in your vehicle to speak with an
OnStar representative, who can help determine the issue and
what actions to take
Unavailable Turn on Adaptive Cruise Control Adaptive Cruise Control must be on before Super Cruise can be
enabled.
.Set speed is not required before enabling Super Cruise.
.Adaptive Cruise Control is not required to be engaged before
enabling Super Cruise.
Unavailable Lane Ending Super Cruise is disabled because the driving lane is ending.
Unavailable No Road Information
.There is no map information available for that portion of the
road. Recent road reconstruction may turn off Super Cruise for
that section of road until new map information is available.
.The vehicle is not on the correct type of road. A controlled
access freeway or compatible divided or non-divided road is
required for Super Cruise.
.There are lanes entering or exiting on both the left and right
side of the road.
.The vehicle is approaching an interchange or intersection.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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272 Driving and Operating
Map Updates
Super Cruise map information must be
periodically updated at least once every
seven months to determine whether Super
Cruise is available on certain roads.
See the following website for Super Cruise
map open source compliance documentation,
including the license information:
https://oss.veoneer.com/
Data Download
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected through the OnStar
system. This includes information about: the
vehicle’s operation; a crash involving the
vehicle; the use of the vehicle and its
features; and, in certain situations, the
location and approximate GPS speed of the
vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
Location Services
This setting enables or disables sharing of
vehicle location outside the vehicle for
certain purposes. Even if the Location
Services setting is disabled, vehicle locationinformation will continue to be shared for
emergency services and Super Cruise,
if equipped.
System Care
The camera on the steering column has a
lens cover that may become dirty over time
and affect camera performance. Clean the
lens cover with a soft cloth sprayed with
glass cleaner. Wipe the lens gently, then dry
it. Never use abrasive cloths/cleaners or
corrosive chemicals of any kind on the lens
cover.
Super Cruise uses the front radar, front
camera, and 360 degree cameras for its
operation. Clean surfaces are required for
Super Cruise operation. See
Adaptive Cruise
Control (Advanced) 0248, “Surround Vision
Camera” underAssistance Systems for
Parking or Backing 0274, and Lane Keep
Assist (LKA) 0298 for care information.
Caution
The Super Cruise system is a highly
sophisticated system and should only be
serviced by technicians with the proper
training, tools, and safety instructions,
(Continued)
Caution (Continued)
which your dealer has. Without proper
training and tools the vehicle may
become damaged.
Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. See Defensive Driving 0207.
Under many conditions, these systems
will not:
.Detect children, pedestrians, bicyclists,
or animals. (Continued)