2022 VOLKSWAGEN UP! Owners Manual

There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or
floor jack. Do not try to lift a vehicle on a lifting platform or vehicle jack unless you have the training,
knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle ⇒ Changing a wheel.
Consumer information
 Introduction
This chapter contains information on the followingsubjects:
⇒ Information stickers and plates
⇒ Using the vehicle in other countries and continents
⇒ Radio reception and aerials
⇒ Volkswagen repair information
⇒ Declaration of conformity
⇒ Declaration of conformity for wheels and tyres
⇒ Recycling and scrapping end-of-life vehicles
Additional information and warnings:
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Information stickers and plates
Fig. 139 Warnings for using the laser sensor in the city emergency brake function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Safety certificates, stickers and plates showing important vehicle operation information are factory-
fitted in the engine compartment and on certain parts such as the tank flap, front passenger sun
visor, the driver door pillar or in the luggage compartment floor.
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Volkswagen repair information
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Volkswagen Service information and official Volkswagen repair information can be purchased from
the following addresses:
Customers in Europe, Asia, Australia, Africa, Central and South America
Please contact a Volkswagen dealership or a qualified workshop or order the literature you require
from www.erwin.volkswagen.de.
Declaration of conformity
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The individual manufacturer declares herewith that the following products conform, at the time of
vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue  1:
Radio-based equipment
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⇒ Catalytic converter
Additional information and warnings:
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Practical tips
Frequently asked questions
If you suspect that there is a fault in the vehicle or if your vehicle has been damaged, read and
observe the following information before contacting a Volkswagen dealership or qualified
workshop. You may also find useful information in the index under the headings Things to note or
Checklist.
IrregularitySome possible causesPossible solution
Engine does not start.
Vehicle battery is discharged.
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Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .
Switch on the hazard warning lights using the button .
Apply the handbrake firmly Braking, stopping and parking.
Select the neutral position or move the selector lever to N Changing gear.
Stop the engine and remove the vehicle key from the ignition .
Ensure that all occupants exit the vehicle away from moving traffic and proceed to a safe
position, e.g. behind the safety barrier.
Take all vehicle keys with you when you leave the vehicle.
Place the warning triangle in position to draw the attention of other road users to your
vehicle.
Allow the engine to cool down and, if necessary, seek expert assistance.
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The vehicle battery will discharge if the hazard warning lights are left on over a long period of
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