2022 VOLKSWAGEN T-ROC infotainment

cts such as safety barriers, tunnel entrances, heavy rain and ice can impair the
performance of the proactive occupant protection system and thus prevent it from detecting a
collision risk.
Incorrect system activation can occur.

WARNING
Accidents and injuries can occur if the driver is distracted.
Never change settings in the Infotainment system when the vehicle is in motion.

WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking
down in traffic, and can cause accidents and serious injury.
Never ignore any illuminated warning lamps or text messages.
Stop the vehicle as soon as possible and when safe to do so.

NOTICE
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle being
damaged.
Airbag system
Introduction
This chapter contains information on the followingsubjects:
Types of front passenger front airbag system
Indicator lamp
Description and function of the airbags
Front airbags
Switching the front passenger front airbag on and off
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can
provide front seat occupants with additional chest and head protection if the seat, seat belts, head
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are
designed only for additional protection. The airbag system is not a substitute for the seat belts. Seats
belts must always be worn, even when the front seats are equipped with airbags.

specialist workshop.
Lit up green: voice services are available. System is OK.
Flashing green: active connection to a voice service.
Information call
The information call enables you to call the Volkswagen AG hotline.
The information call function is available only in some sales regions.
The telephone call centre communicates in the language registered for the vehicle in Car-Net.
Breakdown call
The breakdown call allows you to seek professional assistance should your vehicle break down.
Some vehicle data, e.g. the current location, are transmitted parallel to the voice call.
The telephone call centre communicates in the language registered for the vehicle in Car-Net.
Emergency call service
If an emergency call is placed manually, or automatically after an accident where an airbag was
triggered, data relevant for the emergency call, e.g. the current vehicle location, will be transmitted
automatically Customer information
The telephone call centre communicates in the language set up in the vehicle's Infotainment system.
English is used if this language is not available at the location of the emergency.
Back-up to 112 emergency number
In some cases, the emergency call service may be restricted or unavailable so the general emergency
call number 112 will be used to conduct an emergency call. In this case, only a voice-based
connection is established. No data will be transmitted, e.g. regarding the vehicle or its location.
The following circumstances may restrict access to the emergency call service and lead to the call
being forwarded to the 112 emergency number:
Your current emergency call location is in an area with no or insufficient mobile communications and
GPS reception. This can also include tunnels, streets with tall buildings, garages, underpasses,
mountains and valleys.
You are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is not available.
The emergency call service is prohibited by law in some countries.
There is no valid licence for using the emergency call service.
The components in the vehicle required for the emergency call service are damaged or do not have a
sufficient power supply.

flashing once.
Locking and unlocking the boot lid
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle
key is located within the operating range of the boot lid Fig. 52
The boot lid is locked automatically after it is closed.
If the vehicle is completely unlocked, the boot lid will not lock automatically when closed.
Temporarily deactivating Keyless Access
Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be
unlocked and started due to misuse by unauthorised third parties.
Lock the vehicle with the button in the vehicle key.
In addition, touch the sensor on the outside of the door handle Fig. 53once within five
seconds. Do not reach into the door handle.
Keyless Access is temporarily deactivated.
Check deactivation by waiting for at least ten seconds and then pull the door handle again. It should
not be possible to open the door.
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The Keyless Access
locking and starting system is reactivated the next time the vehicle is unlocked.
Operating the convenience functions
All electric windows and the glass roof can be closed automatically.
Keep a finger on the sensor Fig. 53of the driver or front passenger door handle for a few
seconds until the windows and glass roof are closed.
The sensor functions can be set in the Vehicle settings menu in the Infotainment system
Infotainment system controls and displays

The unlocking function is deactivated for a few seconds so that you can check that the vehicle has
been locked successfully.

If the message Keyless Access system faulty appears on the instrument cluster display, there may be
a malfunction in the Keyless Access system. Go to a qualified workshop.

If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the
instrument cluster display. This may occur if the vehicle key is subject to interference by another

the inside using the central locking button. This may mean that people lock themselves in the
vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an
emergency and will not be able to get themselves to safety.

NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again
correctly in order to avoid damage to the vehicle.
Indicator lamp in the driver door
First read and observe the introductoryinformation and safety warnings
The central locking indicator lamp is located in the driver door Vehicle overviews
Vehicle is locked: a red LED flashes for approximately two seconds, firstly at short intervals and then
more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking
button in the driver door Central locking button
Automatic locking and unlocking
First read and observe the introductoryinformation and safety warnings
Settings for central locking can be made in the Vehicle settings menu in the Infotainment system
Infotainment system controls and displays
Automatic locking (Auto Lock)
The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The
indicator lamp in the central locking button will light up yellow when the vehicle is locked.
Automatic unlocking (Auto Unlock)
If one of the following conditions applies, all doors and the boot lid will be automatically unlocked:
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with DSG

Depending on the settings made for central locking in the Infotainment system, it may be the case
that all of the doors and the boot lid are unlocked only when the button has been pressed twice.
Central locking button

Fig. 54 In the driver door: central locking button.

Fig. 55 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings
Key to Fig. 54and Fig. 55
Unlock the vehicle.
Lock the vehicle.
Unlock the boot lid.
If the button in the driver door is pressed, only the boot lid opens. All doors remain locked.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked from outside with the vehicle key, the central locking buttons do not
work.
Please note the following when using the central locking button to lock the vehicle from the inside:
The indicator lamp in the button lights up yellow when all doors are closed and locked.
The anti-theft alarm will not be activated Anti-theft alarm

SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it more
difficult to break into the vehicle. The doors can no longer be opened from the inside
Press the button on the vehicle key once.
Press the button on the vehicle key twice in quick succession.
Vehicles with the Keyless Access locking and starting system: touch the sensor on the outside of the
door handle twiceUnlocking or locking the vehicle with Keyless Access
OR: press the central locking button in the driver door once Central locking button
There may be an indication of the activated SAFELOCK in the display of the instrument cluster
(SAFELOCK).
Deactivating SAFELOCK
Switch on the ignition.
OR: deactivate interior monitoring and the anti-tow alarm Temporarily switching off the interior
monitoring system and anti-tow alarm
Before locking the vehicle, temporarily deactivate the interior monitoring and the anti-tow alarm in
the Vehicle Settings menu in the Infotainment system Infotainment sy
The following applies when SAFELOCK is deactivated:
The interior monitoring and the anti-tow alarm are activated and deactivated in the Vehicle settings
menu in the Infotainment system Infotainment system controls and display

WARNING
Careless or unsupervised use of SAFELOCK can cause serious injuries.
Never leave other persons in the vehicle if the vehicle has been locked using the vehicle key. The
doors can no longer be opened from the inside once SAFELOCK is activated.

If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked,
and not the whole vehicle. The doors are released (but not unlocked) and the central locking button
is activated only when the ignition is switched on.
Troubleshooting
First read and observe the introductoryinformation and safety warnings
Indicator lamp lights up continuously
The red LED in the vehicle door flashes at short intervals and then lights up continuously.

switch on the ignition using a valid vehicle key. A short alarm lasting around one second may
sound.
On vehicles with Keyless Access: grip the door handle Unlocking or locking the vehicle with

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

Fig. 60 In the roof console: sensors for the interior monitoring system (arrows).
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system will trigger an alarm Fig.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console so that the sensors can function.
Close the windows, glass roof, doors and boot lid
Press the locking button once.
The interior monitoring system and anti-tow alarm are activated.
Temporarily switching off the interior monitoring system and anti-tow alarm
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle
settings menu in the Infotainment system Infotainment system controls and displays
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following
situations:
If any people or animals are to remain inside the vehicle.
If the vehicle is to be loaded onto another vehicle, transported or towed away.
If the vehicle is to be parked in a car wash or a two-storey garage.
If one or more windows or the glass roof are fully or partly open.

The buttons are located in the doors Vehicle overviews
Opening the windows: press the button. Closing the windows: pull the button.Press to disable
the electric window buttons in the rear doors.
The windows can still be opened or closed using the buttons for a short time after the ignition has
been switched off, provided the driver door and the front passenger door are not opened.
One-touch opening and closing
The one-touch opening and closing function can be used to fully open and close the windows. The
individual buttons do not have to be held to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
Press and hold the locking or unlocking button on the vehicle key.
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking
sensor in the door handle for a few seconds until the windows are closed Unlocking or locking the
vehicle with Keyless Access operating range.
To interrupt this function, release the locking or unlocking button OR remove your finger from the
sensor.
A valid vehicle key must be located within the operating range. All turn signals will flash once as
confirmation that all the windows and the glass roof have been closed.
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system
Infotainment system controls and displays

WARNING
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their
operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
The windows can no longer be opened in an emergency.