6
311
HV Owner's Manual_Europe_M52N30_en
6
Maintenance and care
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............... 312
Cleaning and protecting the
vehicle interior ................ 315
6-2. Maintenance
Maintenance requirements 318
6-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions ................................ 320
Hood ................................. 322
Positioning a floor jack...... 323
Engine compartment ........ 325
12-volt battery ................... 330
Tires .................................. 332
Tire inflation pressure ....... 342
Wheels.............................. 344
Air conditioning filter ......... 346
Cleaning the hybrid battery
(traction battery) air intake
vent and filter .................. 348
Wireless remote control/elec-
tronic key battery ............ 351
Checking and replacing fuses
....................................... 354
Light bulbs ........................ 357
320
HV Owner's Manual_Europe_M52N30_en
6-3. Do-it-yourself maintenance
6-3.Do-it-y ours elf main ten ance
Do-it-yourself ser vice
precautions
If you perform maintenance by
yourself, be sure to follow the
correct procedure as given in
these sections.
Maintenance
ItemsParts and tools
12-volt bat-
tery condi-
tion
( P.330)
•Warm water
• Baking soda
• Grease
• Conventional wrench
(for terminal clamp
bolts)
Engine/powe
r control unit
coolant level
( P.327)
• “Toyota Super Long
Life Coolant” or a simi-
lar high quality eth-
ylene glycol-based
non-silicate, non-
amine, non-nitrite and
non-borate coolant
with long-life hybrid
organic acid technol-
ogy.
“Toyota Super Long
Life Coolant” is pre-
mixed with 50% cool-
ant and 50% deionized
water.
• Funnel (used only for
adding coolant)
Engine oil
level
( P.325)
• “Toyota Genuine Motor
Oil” or equivalent
• Rag or paper towel
• Funnel (used only for
adding engine oil)
Fuses
( P.354)
• Fuse with same
amperage rating as
original
Hybrid bat-
tery (traction
battery) air
intake vent
( P.348)
• Vacuum cleaner, etc.
• Flathead screwdriver
Light bulbs
( P.357)
• Bulb with same num-
ber and wattage rating
as original
• Flathead screwdriver
•Wrench
Radiator and
condenser
( P.329)
Tire inflation
pressure
( P.342)
• Tire pressure gauge
• Compressed air
source
Washer fluid
( P.329)
• Water or washer fluid
containing antifreeze
(for winter use)
• Funnel (used only for
adding water or
washer fluid)
WARNING
The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or
become electrically energized. To avoid death or serious injury, observe the following precautions.
■When working on the engine compartment
●Make sure that the “ACCESSORY” or “IGNITION ON” on the multi-information display and the
“READY” indicator are both off.
ItemsParts and tools
351
6
HV Owner's Manual_Europe_M52N30_en
6-3. Do-it-yourself maintenance
Maintenance and care
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart entry & start system (if equipped) and wireless remote control
will not function properly.
●The operational range will be reduced.
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2032 (vehi-
cles without a smart entry & start
system), or CR2450 (vehicles
with a smart entry & start sys-
tem)
■Use a CR2032 (vehicles without a
smart entry & start system) or CR2450 (vehicles with a smart entry & start system) lithium bat-
tery
●Batteries can be purchased at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
NOTICE
●Do not install anything to the air intake vent other than the exclusive
filter for this vehicle or use the vehi- cle without the filter installed.
■If “Maintenance Required for Traction Battery Cooling Parts See Owner’s Manual” is dis-
played on the multi-information display
If the vehicle is continuously driven
with the warning message (indicating that charging/discharging of the hybrid battery [traction battery] may
become limited) displayed, the hybrid battery (traction battery) may mal-function. If the warning message is
displayed, clean the air intake vent immediately.
Wireless remote con-
trol/electronic key bat-
ter y
Replace the battery with a new
one if it is depleted.
As the key may be damaged if
the following procedure is not
performed properly, it is rec-
ommended that key battery
replacement be performed by
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
Items to prepare
384
HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. Move the vehicle
to a level surface and check to see if the message disappears.
■If “Hybrid System Stopped Steering Power Low” is displayed
This message is displayed if the hybrid system is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If “Hybrid System Overheated Out-
put Power Reduced” is displayed
This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.) Handling method: P. 4 1 4
■If “Traction Battery Needs to be
Protected Refrain from the Use of N Position” is displayed
This message may be displayed when
the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
displayed
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch to OFF with the shift lever
in any position other than P. Shift the shift lever to P.
■If “Shift is in N Release Accelerator
Before Shifting” is displayed
The accelerator pedal has been depressed when the shift lever is in N.
Release the accelerator pedal and shift the shift lever to D or R.
■If “Press Brake when Vehicle is Stopped Hybrid System may Over-
heat” is displayed
The message may be displayed when the accelerator pedal is depressed to
hold the vehicle while the vehicle is stopped on an incline, etc. The hybrid system may overheat. Release the
accelerator pedal and depress the brake pedal.
■If “Auto Power OFF to Conserve Battery” is displayed
Power was cut off due to the automatic power off function. Next time when start-ing the hybrid system, operate the
hybrid system for approximately 5 min- utes to recharge the 12-volt battery.
■If “Headlight System Malfunction Visit Your Dealer” is displayed
The following systems may be malfunc- tioning. Have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer immediately.
●The LED headlight system (if equipped)
●Automatic High Beam (if equipped)
■If a message that indicates the mal-function of front camera is dis-played
The following systems may be sus- pended until the problem shown in the message is resolved. ( P.207, 374)
●PCS (Pre-Collision system) (if equipped)
●LTA (Lane Tracing Assist) (if equipped)
●Automatic High Beam (if equipped)
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
575
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Alphabetical Index
A
A/C
Air conditioning filter................... 346
Automatic air conditioning system
................................................. 288
ABS (Anti-lock Brake System) .... 277
Warning light .............................. 376
ACA (Active Cornering Assist) .... 277
Acoustic vehicle alerting system .. 78
Active Cornering Assist (ACA) .... 277
AHB (Automatic High Beam) ....... 193
Air conditioning filter ................... 346
Air conditioning system
Air conditioning filter................... 346
Automatic air conditioning system
................................................. 288
Airbag manual on-off system ........ 45
Airbags ............................................ 36
Airbag manual on-off system ....... 45
Airbag operating conditions ......... 38
Airbag precautions for your child . 41
Correct driving posture................. 31
Curtain shield airbag operating con-
ditions ........................................ 38
Curtain shield airbag precautions 41
General airbag precautions.......... 41
Locations of airbags ..................... 36
Modification and disposal of airbags
................................................... 43
Side airbag operating conditions.. 38
Side airbag precautions ............... 41
Side and curtain shield airbags oper-
ating conditions.......................... 38
Side and curtain shield airbags pre-
cautions ..................................... 41
SRS airbags ................................. 36
SRS warning light ...................... 376
Alarm ............................................... 86
Alarm............................................ 86
Warning buzzer .......................... 374
Antennas (smart entry & start sys-
tem) ..............................................140
Anti-lock Brake System (ABS)..... 277
Warning light .............................. 376
Approach warning ........................ 237
Assist grips ...................................308
Audio system-linked display107, 113
Automatic air conditioning system
..................................................... 288
Automatic High Beam ..................193
Automatic light control system ... 191
Auxiliary box ................................. 301
Average fuel economy ......... 105, 110
Average vehicle speed ......... 107, 113
B
Back door ...................................... 137
Back-up light
Replacing light bulbs ..................358
Battery (12-volt battery) ............... 330
Battery checking......................... 330
If the 12-volt battery is discharged
................................................. 409
Preparing and checking before win-
ter ............................................. 284
Warning light .............................. 375
Battery (traction battery) ................ 79
Blind Spot Monitor (BSM) ............248
Enabling/disabling the Blind Spot
Monitor ..................................... 250
Bottle holders................................ 298
Brake
Brake hold .................................. 187
Emergency brake signal............. 277
Fluid ........................................... 426
Parking brake .............................184
Regenerative braking ................... 77
Warning light .............................. 374
Brake assist...................................277
Break-in tips .................................. 161
577
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Door lock
Back door ................................... 137
Side doors .................................. 133
Smart entry & start system......... 140
Wireless remote control ............. 130
Doors
Back door ................................... 137
Door glasses .............................. 156
Door lock ............................ 133, 137
Open door warning buzzer. 134, 136
Outside rear view mirrors ........... 153
Rear door child-protectors ......... 137
Side doors .................................. 133
Double locking system .................. 85
Drive distance ....................... 107, 113
Drive information .................. 107, 113
Drive-start control ........................ 165
Driving ........................................... 160
Break-in tips ............................... 161
Correct driving posture................. 31
Driving mode select switch ........ 275
Hybrid vehicle driving tips .......... 282
Procedures................................. 160
Winter drive tips ......................... 284
Driving information display . 104, 110
Driving range ........................ 105, 110
Driving support system information
display ................................. 107, 112
Dynamic radar cruise control with
full-speed range ......................... 230
Road Sign Assist (RSA) ............. 238
Warning message ...................... 240
E
eCall ................................................. 66
“SOS” button ................................ 66
ECB (Electronically Controlled Brake
System) ....................................... 277
Warning light .............................. 374
ECO Accelerator Guidance.. 105, 111
Eco drive mode .............................275
Eco score............................... 105, 111
Elapsed time.......................... 107, 113
Electric motor (traction motor) ...... 76
Electric Power Steering (EPS) ..... 277
Warning light .............................. 377
Electronic key ............................... 128
Battery-saving function............... 141
If the electronic key does not operate
properly .................................... 407
Replacing the battery ................. 351
Electronically Controlled Brake Sys-
tem (ECB) .................................... 277
Warning light .............................. 374
Emergency brake signal .............. 277
Emergency flashers...................... 366
Emergency tire puncture ............. 386
Emergency, in case of
If a warning buzzer sounds ........ 374
If a warning light turns on ........... 374
If a warning message is displayed
................................................. 383
If the 12-volt battery is discharged
................................................. 409
If the electronic key does not operate
properly .................................... 407
If the hybrid system will not start 405
If the vehicle is trapped in rising
water ........................................367
If you have a flat tire ........... 386, 397
If you lose your keys ..................407
If you think something is wrong .. 372
If your vehicle becomes stuck .... 417
If your vehicle has to be stopped in
an emergency .......................... 366
If your vehicle needs to be towed
................................................. 369
If your vehicle overheats ............414
Energy monitor .............................120
579
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Fuel consumption
Average fuel economy ....... 105, 110
Current fuel consumption ... 105, 110
Fuel economy ....................... 105, 110
Fuel filler door .............................. 202
Refueling .................................... 202
Fuel gauge ................................ 94, 99
Fuses ............................................. 354
G
Gauges ...................................... 94, 99
Glove box ...................................... 298
GPF (Gasoline Particulate Filter)
system ......................................... 276
Grocery bag hooks ....................... 299
H
Head restraints ............................. 147
Head-up display ............................ 116
Driving information display area. 116
Driving support system display area
................................................. 118
Hybrid System Indicator ............. 119
Navigation system-linked display
area ......................................... 118
Pop-up display ........................... 118
Settings ...................................... 117
Headlamp temporary lighting func-
tion............................................... 192
Headlights
Automatic High Beam system .... 193
Headlamp temporary lighting func-
tion ........................................... 192
Light switch ................................ 190
Replacing light bulbs .................. 358
Wattage ...................................... 428
Heated steering wheel ................. 293
Heaters
Automatic air conditioning system
................................................. 288
Heated steering wheel ............... 293
Outside rear view mirrors ........... 290
Seat heaters ............................... 293
High mounted stoplight
Replacing light bulbs ..................358
High-voltage components..............79
Hill-start assist control ................. 277
Hood............................................... 322
Open .......................................... 322
Hooks
Coat hooks ................................. 308
Grocery bag hooks ..................... 299
Retaining hooks (floor mat) .......... 30
Horn ............................................... 151
Hybrid battery (traction battery)
Location........................................ 79
Specification ............................... 422
Warning message ........................ 83
Hybrid battery (traction battery) air
intake vent ...................................348
Hybrid battery (traction battery) air
vents .............................................. 82
Hybrid system ................................. 76
Acoustic vehicle alerting system .. 78
Emergency shut off system .......... 82
Energy monitor/consumption screen
................................................. 120
EV drive mode............................ 179
High voltage components............. 79
Hybrid System Indicator ......... 94, 99
Hybrid system precautions ........... 79
If the hybrid system will not start 405
Overheating................................ 414
Power (ignition) switch ....... 173, 175
Regenerative braking ................... 77
Starting the hybrid system.. 173, 175
586
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Traction battery (hybrid battery) ... 79
Hybrid battery (traction battery) air
vents .......................................... 82
Location ....................................... 79
Specification............................... 422
Warning message ........................ 83
Traction Control (TRC) ................. 277
Traction motor (electric motor) ..... 76
Trailer towing ................................ 167
Transmission
Driving mode select switch ........ 275
Hybrid transmission ................... 181
If the shift lever cannot be shifted
from P ...................................... 182
TRC (Traction Control) ................. 277
Trip meters .............................. 96, 101
Turn signal lights .......................... 184
Replacing light bulbs .................. 358
Turn signal lever ........................ 184
Wattage ...................................... 428
V
Vanity lights .................................. 307
Wattage ...................................... 428
Vanity mirrors ............................... 307
Vehicle data recording ..................... 7
Vehicle identification number...... 420
Vehicle information display . 107, 113
Vehicle Stability Control (VSC).... 277
Vehicle Stability Control+ (VSC+) 277
VSC (Vehicle Stability Control).... 277
VSC+ (Vehicle Stability Control+) 277
W
Warning buzzers
Approach warning ...................... 237
Brake hold .................................. 381
Brake Override System .............. 376
Brake system .............................374
Drive-Start Control ..................... 376
Electric power steering ............... 377
Engine ........................................375
High coolant temperature ........... 374
Hybrid system ............................ 375
Hybrid system overheat ............. 375
Key reminder .............................. 174
Low engine oil pressure ............. 375
LTA (Lane Tracing Assist)... 220, 378
Open door .......................... 134, 136
PCS (Pre-Collision System) ....... 380
PKSB (Parking Support Brake) .. 379
RCTA (Rear Crossing Traffic Alert)
......................................... 261, 379
Seat belt ..................................... 377
SRS airbag ................................. 376
Tire pressure .............................. 378
Toyota parking assist-sensor.... 258,
379
Warning label .................................. 79
Warning lights .........................91, 374
ABS ............................................ 376
Brake hold operated indicator .... 381
Brake Override System .............. 376
Brake system .............................374
Charging system ........................ 375
Drive-Start Control ..................... 376
Electric power steering ............... 377
High coolant temperature ........... 374
Hybrid system overheat ............. 375