711-3. Emergency assistance
Owners Manual_USA_M0C031_en
1
For safety and security
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Roadside
Assistance services and their
limitations, please see the
Safety Connect Terms and Con-
ditions, which are available at
Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission (FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free /Open Source Software
Information
This product contains Free/Open
Source Software (FOSS). The
License information and/or the
source code of such FOSS can be
found at the following
Safety information for
Safety Connect
1103-1. Key information
Owners Manual_USA_M0C031_en
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.128)
• Operating the wireless remote control function ( P. 111 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be s hown on the
multi-information display when the hybrid system is stopped.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.129)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
P.485
■Confirmation of the number of
registered keys
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the multi-
information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
Keys
The keys
1113-1. Key information
Owners Manual_USA_M0C031_en
3
Before driving
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknow n electronic key
(other than those in your posses-
sion) has been registered.
The electronic keys are
equipped with the following
wireless remote control:
Locks the doors and the tail-
gate ( P.113)
Unlocks the doors and the
tailgate ( P.113)
Opens the windows
*1 and the
panoramic moon roof
*1, 2
( P.113)
Opens the tailgate and
deploys power bed step
*1, 2.
( P.121, 127)
Sounds the alarm
*1: This setting must be customized at your Toyota dealer.
*2: If equipped
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks, or bend
them.
●Do not expose the keys to high
temperatures for a long period
of time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach metallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the surface of the
electronic key.
●Do not place th e keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers, or
medical electrical equipment,
such as low-frequency therapy
equipment.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitted from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related problems
P. 5 2 7
■When an electronic key is lost
P. 5 2 6
Wireless remote control
1293-2. Opening, closing and locking the doors and tailgate
Owners Manual_USA_M0C031_en
3
Before driving
●When an interior alarm sounds
continuously
■If “Smart Key System Malfunc-
tion See Owner’s Manual” is
displayed on the multi-informa-
tion display
The system may be malfunctioning.
Have the vehicle inspected by Toy-
ota dealer immediately.
■If “Key Detected in Vehicle” is
shown on the multi-information
display
An attempt was m ade to lock the
doors using the smart key system
while the electronic key was still
inside the vehicle. Retrieve the elec-
tronic key from the vehicle and lock
the doors again.
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system
may take some
time to unlock the doors.
• The electronic key has been left in an area of approxi mately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cannot be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote c ontrol or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
SituationCorrection procedure
An attempt was
made to lock the
vehicle while a door was open.Close all of the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC while the driver’s
door was open (The driver’s door was
opened when the
power switch was in ACC).
Turn the power
switch off
and close
the driver’s door.
The power switch
was turned off while
the driver’s door was open.Close the driver’s door.
4696-3. Do-it-yourself maintenance
Owners Manual_USA_M0C031_en
6
Maintenance and care
■How to change the unit
1 Park the vehicle in a safe
place and turn the power
switch off.
Changing the unit cannot be per-
formed while the vehicle is moving.
2Turn the power switch to ON.
3 Press or of the meter
control switch to select .
4 Press or to select
“Vehicle Settings” and then
press and hold .
5 Press or to select
“TPWS” and then press .
6 Press or to select “Set
Unit” and then press .
7 Press or to select the
desired unit and then press
.
■Routine tire inflation pressure
checks
The tire pressure warning system
does not replace routine tire inflation
pressure checks. Make sure to
check tire inflation pressure as part
of your routine of daily vehicle
checks.
■Tire inflation pressure
●It may take a few minutes to dis-
play the tire inflation pressure
after the power switch is turned to
ON. It may also take a few min-
utes to display the tire inflation
pressure after inflation pressure
has been adjusted.
●Tire inflation pressure changes
with temperature. The displayed
values may also be different from
the values measured using a tire
pressure gauge.
■Situations in which the tire
pressure warning system may
not operate properly
●In the following cases, the tire
pressure warning system may not
operate properly.
• If non-genuine Toyota wheels are
used.
• A tire has been replaced with a
tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a
tire that is not of the specified size.
• Tire chains, etc. , are equipped.
• An auxiliary-support ed run-flat tire
is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on
the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is
extremely higher than the speci-
fied level.
• If wheels without tire pressure
warning valves and transmitters
are used.
• If the ID code on the tire pressure
warning valves and transmitters is
not registered in the tire pressure
warning computer.
●Performance may be affected in
the following situations.
• Near a TV tower, electric power plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
• When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
If tire position info rmation is not cor-
rectly displayed due to the radio
wave conditions, the display may be
corrected by driving and changing
the radio wave c onditions may
592What to do if... (Troubleshooting)
Owners Manual_USA_M0C031_en
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys, new
keys can be made by your
Toyota dealer. ( P.526)
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.526)
Is the electronic key battery
weak or depleted? ( P.485)
Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.198)
Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on your person.
The function may not operate
properly due to the condition
of the radio wave. ( P.130)
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the child-
protector lock. ( P. 1 1 6 )
Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.195)
Is the shift lever in P?
( P.195)
Is the electronic key any-
where detectable inside the
vehicle? ( P.128)
Is the electronic key battery
weak or depleted?
In this case, the h ybrid system can
be started in a temporary way.
( P.528)
Is the 12-volt battery dis-
charged? ( P.529)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The electronic key does
not operate properly
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start