2134-1. Before driving
4
Driving
WARNING
●Do not adjust the position of the
steering wheel, the seat, or the
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●AWD models: Do not drive the
vehicle off-road. This is not an
AWD vehicle designed for off-
road driving. Drive with due care
if it becomes unavoidable to
drive off-road.
●AWD models: Do not drive
across a river or through other
bodies of water. This may cause
electric/electronic components
to short circuit, damage the
engine or cause other serious
damage to the vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire failure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not b efore driving at
such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the shift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the sh ift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Moving the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not a vailable with the
hybrid system disengaged.
2154-1. Before driving
4
Driving
WARNING
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act as a lens, caus-
ing a fire.
●Always apply the parking brake,
shift the shift lever to P, stop the
hybrid system and lock the vehi-
cle.
Do not leave the vehicle unat-
tended while the “READY” indi-
cator is illuminated.
If the vehicle is parked with the
shift lever in P but the parking
brake is not set, the vehicle may
start to move, possibly leading
to an accident.
●Do not touch the exhaust pipes
while the “READY” indicator is
illuminated or immediately after
turning the hybrid system off.
Doing so may cause burns.
■When taking a nap in the
vehicle
Always turn the hybrid system off.
Otherwise, if you accidentally
move the shift lever or depress
the accelerator pedal, this could
cause an accident or fire due to
hybrid system overheating. Addi-
tionally, if the vehicle is parked in
a poorly ventilated area, exhaust
gases may collect and enter the
vehicle, leading to death or a seri-
ous health hazard.
■When braking
●When the brakes a re wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the electronically controlled
brake system does not operate,
do not follow other vehicles
closely and avoid hills or sharp
turns that require braking.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●The brake system consists of 2
or more individual hydraulic sys-
tems; if one of the systems fails,
the other will still operate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the hybrid system out-
put.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
2204-1. Before driving
Cargo capacity
Weight of the removed sec-
ond center seat
If removing the second center
seat, it is possible to load extra
cargo equal to the weight of the
removed seat.
(Cargo capacity) = (Total load
capacity) - (Total weight of occu-
pants) + (Weight of the removed
second center seat)
Second center seat weight:
Fabric
17.76 lb. (8.06 kg)
Synthetic leather
17.89 lb. (8.12 kg)
■Total load capacity and seating
capacity
These details are also described on
the tire and loading information
label. ( P.435)
NOTICE
■When loading cargo on the
roof luggage carrier
Be careful not to scratch the sur-
face of the moon roof (if
equipped).
Seating configuration
variation (8-passenger
models only)
A
B
Vehicle load limits
Vehicle load limits include
total load capacity, seating
capacity, TWR (Trailer
Weight Rating) and cargo
capacity.
Total load capacity (vehicle
capacity weight): P.516
Total load capacity means the
combined weight of occu-
pants, cargo and luggage.
Seating capacity: P.517
Seating capacity means the
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg)
per person.
TWR (Trailer Weight Rat-
ing): P.226, 516
TWR means the maximum
gross trailer weight (trailer
weight plus its cargo weight)
that your vehicle is able to
tow.
Cargo capacity
Cargo capacity may increase
or decrease depending on the
weight and the number of
occupants.
2254-1. Before driving
4
Driving
Rear GAWR
■TWR (Trailer Weight Rating)
The maximum allowable gross
trailer weight. The gross trailer
weight is the sum of the trailer
weight and the weight of the
cargo in the trailer.
TWR is calculated assuming
base vehicle with one driver,
one front passenger, hitch and
hitch systems (if required).
Additional optional equipment, pas-
sengers and cargo in the vehicle
will reduce the tra iler weight rating
so as not to exceed GCWR, GVWR
and GAWR.
If the gross traile r weight exceeds
3000 lb. (1360 kg), it is recom-
mended to use a trailer with 2 or
more axles.
(With brakes)
■Unbraked TWR (Unbraked
Trailer Weight Rating)
The trailer weight rating for tow-
ing a trailer without a trailer ser-
vice brake system. (Without brakes)
■Tongue Weight
The load placed on the trailer
hitch ball. ( P.226)
The gross trailer weight must
never exceed 3500 lb. (1585
kg)
*.
*: The towing package is required.
Toyota does not recommend tow-
ing with this vehicle without the tow-
ing package.
The gross combination weight
must never exceed the
GCWR described below:
2WD models
8818 lb. (4000 kg)
*
AWD models
8995 lb. (4080 kg)
*
B
A
Weight limits
A
2264-1. Before driving
*: The towing package is required.
Toyota does no t recommend tow-
ing with this vehicle without the tow-
ing package.
The gross vehicle weight
must never exceed the
GVWR indicated on the Certi-
fication Label.
The gross axle weight on
each axle must never exceed
the GAWR indicated on the
Certification Label.
If the gross trailer weight is
over the unbraked TWR,
trailer service brakes are
required.
If the gross trailer weight is
over 2000 lbs. (907 kg), a
sway control device with suffi-
cient capacity is required.
Confirm that the gross trailer
weight, gross combination
weight, gross vehicle weight,
gross axle weight and tongue
weight are all within the limits.
■GCWR*
2WD models
8818 lb. (4000 kg)
AWD models
8995 lb. (4080 kg)
*: This model meets the tow-vehicle trailering requirement of SAE
International per SAE J2807.
The towing package is required.
Toyota does not recommend tow-
ing with this vehicle without the tow-
ing package.
■TWR*
3500 lb. (1585 kg)
*: This model meets the tow-vehicle trailering requirement of SAE
International per SAE J2807.
The towing package is required.
Toyota does not recommend tow-
ing with this vehicle without the tow-
ing package.
■Unbraked TWR*
1000 lb. (450 kg)
*: This model meets the tow-vehicle trailering requirement of SAE
International per SAE J2807.
A recommended tongue
weight varies in accordance
with the types of trailers or
towing as described below.
To ensure the recommended
values shown below, the
trailer must be loaded by
referring to the following
GCWR, TWR and
Unbraked TWRTrailer Tongue Weight
2314-1. Before driving
4
Driving
5Shift into P and turn off the
hybrid system.
When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.245)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load.
(See “Scheduled Maintenance
Guide” or “Owner’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu- pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that
swaying of the towing vehicle-trailer
increases as speed increases.
2344-2. Driving procedures
■When the ambient temperature
is low, such as during winter
driving conditions
When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is u ntil the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
■Sounds and vibrations specific
to a hybrid vehicle
P.81
■If the 12-volt battery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.504to restart the hybrid
system.
■Electronic key battery depletion
P.128
■Conditions affecting operation
P.166
■Note for the entry function
P.167
■If there is a mal function in the
smart key system
If “Smart Key System Malfunction
See Owner’s Manual” is displayed
on the multi-informat ion display, the
system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■If the hybrid system is malfunc-
tioning
P.86
■When “Check Fuel Cap” is dis-
played on the multi-information
display
P.263
■Electronic key battery
P.444
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change o r the hybrid sys-
tem may not start.
●If attempting to restart the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system may not start in
some cases. Aft er turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.503.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
2364-2. Driving procedures
Modes can be changed by
pressing the power switch with
the brake pedal released. (The
mode changes each time the
switch is pressed.)
WARNING
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power switch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. (P.457)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid system off while
driving will not cause loss of
steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. In this situa-
tion, you should pull over and
stop the vehicle as soon as it is
safe to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-info rmation display
and a buzzer sounds.
●When restarting the hybrid sys-
tem after an emergency shut-
down, shift the shift lever to N
and press the power switch
shortly and firmly.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time. If such a situation
cannot be avoided, park the
vehicle in an open space and
ensure that exhaust fumes do
not enter the ve hicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
Changing power switch
modes