
RAV4 PRIME_OM_OM42E33U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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Back door ......................203
Smart key system ......... 217
4-3. Adjusting the seats Front seats .................... 222
Rear seats..................... 223
Driving position memory 225
Head restraints.............. 228
4-4. Adjusting the steering wheel and mirrors
Steering wheel .............. 230
Inside rear view mirror .. 231
Digital Rear-view Mirror 232
Outside rear view mirrors .................................... 242
4-5. Opening, closing the win- dows and moon roof
Power windows ............. 244
Moon roof ...................... 247
Panoramic moon roof.... 250
5-1. Before driving Driving the vehicle......... 256
Cargo and luggage ....... 263
Vehicle load limits ......... 266
Trailer towing ................ 267
Dinghy towing ............... 276
5-2. Driving procedures Power (ignition) switch .. 277
Hybrid transmission ...... 282
Turn signal lever ........... 286
Parking brake ................ 287
Brake Hold .................... 2915-3. Operating the lights and
wipers
Headlight switch ............ 293
AHB (Automatic High Beam) .................................... 296
Windshield wipers and washer ......................... 299
Rear window wiper and washer ......................... 302
5-4. Refueling Opening the fuel tank cap.................................... 304
5-5. Using the driving support systems
Toyota Safety Sense 2.0 307
PCS (Pre-Collision System) .................................... 313
LTA (Lane Tracing Assist) .................................... 321
RSA (Road Sign Assist) 331
Dynamic radar cruise control with full-speed range ... 334
BSM (Blind Spot Monitor) .................................... 345
Intuitive parking assist ... 355
PKSB (Parking Support Brake) .......................... 363
Parking Support Brake func- tion (static objects) ...... 368
Parking Support Brake func- tion (rear-crossing vehicles)
. ... ...
............................. 371
Driving mode s elect switch
.................................... 372
Trail Mode ..................... 374
Driving assist systems ... 375
5-6. Driving tips Winter driving tips .......... 382
5Driving

5TABLE OF CONTENTS
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If the vehicle is submerged or water on the road is rising.................................... 500
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 502
If you think something is wrong .......................... 504
If a warning light turns on or a warning buzzer sounds 506
If a warning message is dis- played.......................... 518
If you have a flat tire...... 522
If the hybrid system will not start ............................. 529
If you lose your keys ..... 531
If the fuel filler door cannot be opened ........................ 531
If the electronic key does not operate properly .......... 532
If the 12-volt battery is dis- charged ....................... 534
If your vehicle overheats 539
If the vehicle becomes stuck .................................... 543
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 546
Fuel information ............ 553
Tire information ............. 555
9-2. Customization Customizable features .. 565
9-3. Initialization Items to initialize ........... 57810-1.For owners
Reporting safet y defects for
U.S. owners ................. 580
Reporting safet y defects for
Canadian owners ........ 581
Seat belt instructions for Canadian owners (in
French) ........................ 581
SRS airbag instructions for Canadian owners (in
French) ........................ 583
Headlight aim instructions for Canadian owners (in
French) ........................ 590
What to do if... (Trouble- shooting) ..................... 594
Alphabetical Index ........ 597
9Vehicle specifications
10For owners
Index

6
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
explanations for equipment not
installed on your vehicle and the
illustrations used may differ from
your vehicle.
All specifications provided in this
manual are current at the time of
printing. Over time, your vehicle
may receive updates that modify
the vehicle and make material in
this manual incomplete and/or
inaccurate. Because of Toyota’s
interest in continual product
improvement, Toyota reserves
the right to make changes to this
manual at any time without
notice.
If Toyota chooses to update the
manual, updated versions can
be viewed by selecting your
vehicle by model and year at the
following URL or on your mobile
device if you have access to the
Toyota app.
www.toyota.com/owners
Approximately five hours after
the hybrid system is turned off, you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
Also, remodeling like this will
have an effect on advanced
safety equipment such as
Toyota Safety Sense 2.0 and
there is a danger that it will not
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota

7
work properly or the danger that
it may work in situations where it
should not be working.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 2.0
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the Plug in Hybrid Electric
Vehicles emit approximately the
same amount of electromag-
netic waves as the conventional
gasoline powered vehicles or
home electronic appliances
despite of their electromagnetic
shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio. The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
Installation of a mobile
two-way radio system
Vehicle data recording

15Pictorial index
Precautions against winter season ......................................P.382
To prevent freezing (windshield wiper de-icer)
*...................P.397
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.441
Replacing the wiper insert .................................... ...............P.483
Fuel filler door ............................................... .....................P.304
Refueling method ............................................... ..................P.304
Fuel type/fuel tan k capacity .................................................P.547
Charging port .................................................. .....................P.99
Charging method ................................................ .................P.114
Tires ....................................................................................P.464
Tire size/inflation pressure ................................... ................P.551
Winter tires/tire chain ........................................ ...................P.382
Checking/rotation/tire pressure warning system
*.................P.464
Coping with flat tires......................................... ....................P.522
Hood ....................................................................................P.453
Opening ........................................................ .......................P.453
Engine oil ..................................................... ........................P.548
Coping with overheat ........................................... ................P.539
Warning messages ..............................................................P.518
Headlights..................................................... ......................P.293
Turn signal lights ...............................................................P.286
Parking lights .....................................................................P.293
Daytime running lights .. ....................................................P.293
Side marker lights ............................................. .................P.293
LED accessory lights
*........................................................P.293
Stop lights/tail lights ........................................ ..................P.293
Light bulbs of the exterior lights for driving
(Replacing method: P.492, Watts: P.552)
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18Pictorial index
Energy monitor.....................................................................P.187
When the warning messages are displayed ........................ P.518
Turn signal lever ................................................................P.286
Headlight switch ................................................................P.293
Headlights/parking lights/tail lights/license plate lights/
daytime running lights/LED accessory lights
*1.....................P.293
Windshield wiper and washer switch ..............................P.299
Rear window wiper and washer switch ...........................P.302
Usage.......................................................... .................P.299, 302
Adding washer fluid ..............................................................P.461
Warning messages ..............................................................P.518
Emergency flasher switch ....................................... ..........P.498
Hood lock release lever ........................................ .............P.453
Tilt and telescopic steering lock release lever ................P.230
Adjustment ..................................................... ......................P.230
Air conditioning system ............................. .......................P.390
Usage.......................................................... .........................P.390
Rear window defogger ........................................... ..............P.392
Audio
*1, 2
Audio Plus*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ...........................................P.305
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
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361-1. For safe use
Driver airbag
Front passenger occupant classification sensors
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.91)
●All of the doors will be unlocked.
( P.199)
●The brakes and st op lights will be
controlled automatically.
( P.376)
●The interior lights will turn on auto-
matically. ( P.405)
●The emergency flashers will turn
on automatically. ( P.498)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. ( P.65)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
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