4827-3. Do-it-yourself maintenance
8Install the clip.
■Cleaning the air intake vent
●Dust in the air intake vent may
interfere with the cooling of the
DC/DC converter. If the cooling
performance/capacity of the
DC/DC converte r becomes lim-
ited, the 12-volt battery may dis-
charge. Inspect and clean the air
intake vent periodically.
●Improper handling of the air intake
vent cover and filt er may result in
damage to them. If you have any
concerns about cleaning the filter,
contact your Toyota dealer.
■If “Maintenan ce required for
DCDC converter cooling parts
See Owner’s Manual” is shown
on the multi-information display
●If this warning m essage is shown
on the multi-information display,
remove the air in take vent cover
and clean the filter. ( P.480)
●After cleaning the air intake vent,
start the hybrid system and check
that the warning message is no
longer shown.
It may take approximately 20 min-
utes after the hybrid system is
started until the warning message
disappears. If the warning mes-
sage does not disappear, have
the vehicle inspected by your
Toyota dealer.
WARNING
■When cleaning the air intake
vent
●Before cleaning the air intake
vent, make sure to turn the
power switch off to stop the
hybrid system.
●Do not use water or other liq-
uids to clean the air intake vent.
If water is applied to the DC/DC
converter or other components,
a malfunction or fire may occur.
NOTICE
■When cleaning the air intake
vent
When cleaning the air intake vent,
make sure to onl y use a vacuum
to suck out dust and clogs. If a
compressed air blow gun, etc. is
used to blow out dust and clogs,
the dust or clogs may be pushed
into the air intake vent, which may
affect the perfor mance of the
DC/DC converter and cause a
malfunction.
■To prevent damage to the
vehicle
●Do not allow wa ter or foreign
matter to enter the air intake
vent when the cover is
removed.
●Carefully handle the removed
filter so that i t will not be dam-
aged. If the filter is damaged,
have it replaced with a new filter
by your Toyo ta dealer.
4877-3. Do-it-yourself maintenance
7
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system and wire-
less remote contr ol will not func-
tion properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
Insert a new battery with the “+” ter-
Electronic key battery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery
4887-3. Do-it-yourself maintenance
minal facing up.
4When installing, reverse the
steps listed.
WARNING
■Battery precautions
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■When replacing the battery
Use a flathead screwdriver of
appropriate size. Applying exces-
sive force may deform or damage
the cover.
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.
497
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 498
If your vehicle has to be stopped in an emergency.................................. 499
If the vehicle is submerged or water on the road is ris-
ing ............................. 500
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 502
If you think something is wrong ........................ 504
If a warning light turns on or a warning buzzer sounds
.................................. 506
If a warning message is dis- played........................ 518
If you have a flat tire.... 522
If the hybrid system will not start ........................... 529
If you lose your keys ... 531
If the fuel filler door cannot be opened ................. 531
If the electronic key does not operate properly .. 532
If the 12-volt battery is dis- charged ..................... 534
If your vehicle overheats .................................. 539
If the vehicle becomes stuck .................................. 543
4998-1. Essential information
8
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system:
Press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc. may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off
while driving will not cause a loss
of steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. Decelerate as
much as possible before turning
off the hybrid system.
5148-2. Steps to take in an emergency
The rear passengers’ seat belt w arning buzzer sounds to alert the rear
passengers that his o r her seat belt is not fastened. If the se at belt is
unfastened, the buzzer sounds intermittently for a certain peri od of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), side impact sensors (rear),
driver’s seat position sensor, front
passenger occupant classification
sensors, “AIR BAG ON” indicator
light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle
switch, driver’s seat belt preten-
sioner, front passenger’s seat belt
pretensioner and force limiter, air-
bags, interconnecting wiring and
power sources. ( P.35)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely. The light will go off after several
driving trips.
If the light does not go off even after
several trips, con
tact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
At this time, the functions of the air
conditioning, etc. may be partially
limited in order to reduce the power
consumption of the 12-volt battery.
■When the tire pressure warning
light comes on (vehicles with
tire pressure warning system)
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.522
If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON. Check if the tire pres-
sure warning light comes on or
blinks.
If the tire pressur e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
5188-2. Steps to take in an emergency
pedal is shown
• A warning message about an operation of the brake pedal may
be shown while the driving sup-
port systems such as PCS (Pre-
Collision system) or the dynamic
radar cruise control with full-speed
range is operati ng. If a warning
message is shown, be sure to
decelerate the vehicle or follow an
instruction show n on the multi-
information display.
• A warning message is shown when Brake Override System
operates. ( P.257)
• A warning message is shown when Drive-Start Control or Park-
ing Support Brake function (if
equipped) operates ( P.257,
363). Follow the instructions on
the multi-inform ation display.
●If a message about an operation
of the power switch is shown
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop- ing method such as closing the
open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If the following messages are
shown, follow the instructions,
accordingly.
• “Blind Spot Monitor Unavailable” ( P.347)
• “Rear Cross Traffic Alert Unavail- able”( P.347)
• “Engine Coolant Temp High”
( P.539)
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Plug-in charging system malfunc- tion”
• “Hybrid System Malfunction”
• “Charging System Malfunction”
• “Check Engine”
• “Traction battery system malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
5198-2. Steps to take in an emergency
8
When trouble arises
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid system stopped”
• “Engine Stopped”
●If “Maintenance required for
DCDC converter cooling parts
See Owner’s Manual” is shown,
the filter may be clogged, the air
intake vent may be blocked, or
there may be a gap in the duct.
Therefore, perform the following
correction procedure.
• If the air intake vent or filter of the
DC/DC converter are dirty, per-
form the procedures on P.480 to
clean them.
• If the warning message is shown when the air intake vent and filter
of the DC/DC converter are not
dirty, have the vehicle inspected
at your Toyota dealer.
●If “12-Volt Battery Charging Sys-
tem Malfunction Stop in a Safe
Place See Owner’s Manual” is
shown
Indicates a malfunction in the vehi-
cle’s charging system. Pull over and
stop the vehicle as soon as it is safe
to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially lim ited in order to
reduce the power consumption of
the 12-volt battery.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.539
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has becom e extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” is shown
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any p osition other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shifting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Press brake when vehicle is
stopped Hybrid system may
overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicl e position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate the hybrid system