RAV4 PRIME_OM_OM42E33U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
4TABLE OF CONTENTS
Utility vehicle precautions.................................... 385
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 390
Remote Air Conditioning Sys- tem .............................. 399
Heated steering wheel/Front seat heaters/Front seat
heaters and ventilators/Rear
seat heaters ................ 401
6-2. Using the interior lights Interior lights list ............ 404
6-3. Using the storage features List of storage features . 407
Luggage compartment fea- tures ............................ 411
6-4. Using the other interior fea- tures
Other interior features ... 414
Power outlet (AC 120 V/1500 W)................................ 424
When the power outlet (AC 120 V 1500 W) cannot be
used properly .............. 430
Garage door opener...... 432
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 440
Cleaning and protecting the vehicle interior ............. 4437-2. Maintenance
Maintenance requirements.................................... 446
General maintenance .... 447
Emission inspection and maintenance (I/M) programs.................................... 450
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 451
Hood .............................. 453
Positioning a floor jack .. 454
Engine compartment ..... 456
12-volt battery................ 462
Tires .............................. 464
Tire inflation pressure .... 474
Wheels .......................... 476
Air conditioning filter ...... 477
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ................................ 480
Wiper insert replacement .................................... 483
Electronic key battery .... 487
Checking and replacing fuses .................................... 489
Headlight aim ................ 491
Light bulbs ..................... 492
8-1. Essential information Emergency flashers....... 498
If your vehicle has to be stopped in an emergency.................................... 499
6Interior features
7Maintenance and care
8When trouble arises
5TABLE OF CONTENTS
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If the vehicle is submerged or water on the road is rising.................................... 500
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 502
If you think something is wrong .......................... 504
If a warning light turns on or a warning buzzer sounds 506
If a warning message is dis- played.......................... 518
If you have a flat tire...... 522
If the hybrid system will not start ............................. 529
If you lose your keys ..... 531
If the fuel filler door cannot be opened ........................ 531
If the electronic key does not operate properly .......... 532
If the 12-volt battery is dis- charged ....................... 534
If your vehicle overheats 539
If the vehicle becomes stuck .................................... 543
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 546
Fuel information ............ 553
Tire information ............. 555
9-2. Customization Customizable features .. 565
9-3. Initialization Items to initialize ........... 57810-1.For owners
Reporting safet y defects for
U.S. owners ................. 580
Reporting safet y defects for
Canadian owners ........ 581
Seat belt instructions for Canadian owners (in
French) ........................ 581
SRS airbag instructions for Canadian owners (in
French) ........................ 583
Headlight aim instructions for Canadian owners (in
French) ........................ 590
What to do if... (Trouble- shooting) ..................... 594
Alphabetical Index ........ 597
9Vehicle specifications
10For owners
Index
731-4. Theft deterrent system
1
For safety and security
If a door is unlocked using the
mechanical key while the alarm is
set, a warning will sound intermit-
tently for approximately 10 seconds.
If the alarm is not canceled or
stopped during this time, the warn-
ing pattern change s and the warn-
ing sounds for a certain period of
time.
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. ( P.534)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the vehicle unlocks the door and the
alarm is activated.
●While the alarm i
s activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery.
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.
1082-2. Charging
location shown in the illustra-
tion) and open it.
■Locking the charging port
lid
The charging port lid will be
locked when the lid is closed
and the doors are locked using
the smart key system or wire-
less remote control.
■Security feature
If the doors are l ocked by the secu-
rity function when the charing port
lid is closed, the cha rging port lid will
also be locked. ( P.199)
■Locking the char ging port lid
If the charging port lid is closed after
the doors are lock ed, the lid will not
be locked. In this case, close the lid
and then lock the doors again.
■If the charging port lid does not
open
If the charging port lid does not
open when using the normal proce-
dure, it can be ope ned in an emer-
gency by performing the following
steps.
1 Open the back door. ( P.205,
206)
2 Pull the 12-volt battery cover and
remove it. ( P.463)
3 Hook a finger to the emergency
release lever as shown in the
illustration. 4
Move the emergency release
lever in the direction shown in
the illustration.
*
The charging port lid is unlocked
and can be opened.
*: Make sure to move in the direction
shown in the illust ration. Applying
force in other directions may dam-
age the emergency release lever.
5 Press the central rear edge of
the charging port lid to open it.
( P.100)
This unlocking method is a tempo-
rary correction procedure for emer-
gency use only. If the problem
persists, have the vehicle inspected
by your Toyota dea ler immediately.
■Locking the charging con-
nector
The charging connector will be
automatically locked when
inserting it into the AC charging
inlet. (The setting can be
changed: P.109)
Locking and unlocking
the charging connector
1292-2. Charging
2
Plug-in hybrid system
5Remove the plug from the
outlet when the charging
equipment will not be used
for a prolonged period of
time.
Hold the body of the plug when
removing.
Make sure to put the cable away
immediately afte r disconnecting.
( P.129)
When leaving the plug inserted,
inspect the plug and connector
once a month to check if dirt or dust
has accumulated.
■When the outside temperature
is low or high
The level shown on the SOC (State
of Charge) gauge ( P.165) may
drop slightly when the power switch
is turned to ON, e ven if charging
has been completed and the hybrid
battery (traction battery) is fully
charged. However, this does not
indicate a malfunction.
■When removing the charging
connector
Press the latch release button,
check that the lever raises up, and
then pull the charging connector
towards you.
If the lever does not raise up even
after the latch release button is
pressed, the charging connector is
locked. If this occurs, unlock the
doors using the smart key system or
wireless remote control to unlock
the charging connector. ( P.107)
■If the charging connector can-
not be unlocked
P.110
WARNING
■After charging
Remove the plug if it will not be
used for a long time.
Dirt and dust may accumulate
plug or outlet, which could cause
a malfunction or fire, possibly
leading to death or serious injury.
NOTICE
■After charging
●Store the AC charging cable out
of reach from infants and chil-
dren.
●After disconnecting the charging
connector from the AC charging
inlet, make sure to put on the
AC charging inlet cap and close
the charging port lid. If the AC
charging inlet cap is not put on,
water or foreign objects may
enter the AC cha rging inlet,
which could lead to vehicle
damage.
●After removing the plug from the
outlet, keep it in a safe place
free from moisture and dust.
The AC charging cable or plug
may be damaged if the cable is
stepped on or ridden over by
the vehicle.
1944-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.217)
• Operating the wireless remote control function ( P.196)
• Operating the Remote Air Condi- tioning System ( P.399)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a message will be disp
layed on the
multi-information display when the
hybrid system stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.218)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.487). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■If a message regarding the state
of the electronic key or power
switch mode, e tc. is shown
To prevent trapping the electronic
Keys
Key types
A
B
C
1954-1. Key information
4
Before driving
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
power switch to OFF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or power switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
The electronic key has a low bat-
tery. Replace the electronic key bat-
tery. ( P.487)
■Replacing the battery
P.487
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is displayed on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer
to check if an unknown electronic
key (other than those in your pos-
session) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a s ticker or any-
thing else to the surface of the
electronic key.
●Do not place the keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place the keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitte d from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, cau sing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related problems
P.532