
6328-2. Steps to take in an emergency
WARNING
■Maintenance of the tires 
(vehicles with tire pressure 
warning system)
Each tire, including the spare (if 
provided), should be checked 
monthly when cold and inflated to 
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire 
inflation pressure label (tire and 
load information label). (If your 
vehicle has tires of a different size 
than the size indicated on the 
vehicle placard or tire inflation 
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation 
pressure for those tires.)
As an added safe ty feature, your 
vehicle has been equipped with a 
tire pressure m onitoring system 
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire 
pressure telltale (tire pressure 
warning light) when one or more 
of your tires is significantly under-
inflated. Accordingly, when the 
low tire pressure telltale (tire pres-
sure warning light) illuminates, 
you should stop and check your 
tires as soon as possible, and 
inflate them to the proper pres-
sure. Driving on a significantly 
under-inflated tire causes the tire 
to overheat and can lead to tire 
failure. Under-inflation also 
reduces fuel efficiency and tire 
tread life, and may affect the vehi-
cle’s handling and stopping abil-
ity.
Please note that the TPMS (tire 
pressure warning system) is not a 
substitute for proper tire mainte-
nance, and it is the driver’s 
responsibility to m aintain correct 
tire pressure, even  if under-infla-
tion has not reached the level to 
trigger illumination of the TPMS 
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been 
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the 
system is not operating properly. 
The TPMS (tire pressure warning 
system) malfunction indicator is 
combined with the low tire pres-
sure telltale (tire pressure warning 
light). When the  system detects a 
malfunction, the te lltale will flash 
for approximately one minute and 
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle 
start-ups as long as the malfunc-
tion exists. When the malfunction 
indicator is illuminated, the sys-
tem may not be ab le to detect or 
signal low tire pressure as 
intended.
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a 
variety of reasons, including the 
installation of replacement or 
alternate tires or wheels on the 
vehicle that prevent the TPMS 
(tire pressure warning system) 
from functioning properly. Always 
check the TPMS (tire pressure 
warning system) malfunction tell-
tale after replacing one or more 
tires or wheels on your vehicle to 
ensure that the replacement or 
alternate tires  and wheels allow 
the TPMS (tire pressure warning 
system) to continue to function 
properly. 

6348-2. Steps to take in an emergency
port systems such as PCS (Pre-
Collision system) or the dynamic 
radar cruise control with full-speed 
range is operating. If a warning 
message is shown, be sure to 
decelerate the vehicle or follow an 
instruction show n on the multi-
information display.
• A warning message is shown 
when Brake Override System 
operates. ( P.168)
• A warning message is shown 
when Drive-Start Control or Park-
ing Support Brake (if equipped) 
( P.172, 278) operates. Follow 
the instructions o n the multi-infor-
mation display.
●If a message about an operation 
of the engine switch is shown (if 
equipped)
An instruction for  operation of the 
engine switch is shown when the 
incorrect procedure  for starting the 
engine is performed or the engine 
switch is operated  incorrectly. Fol-
low the instructi ons shown on the 
multi-information  display to operate 
the engine switch again.
●If a message abou t a shift lever 
operation is shown
To prevent the shift lever from being 
operated incorrectly or the vehicle 
from moving unexpectedly, a mes-
sage that requires  shifting the shift 
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message 
and shift the shift lever.
●If a message or image about an 
open/close state of a part or 
replenishment of a consumable is 
shown
Confirm the part indicated by the 
multi-information  display or a warn-
ing light, and then perform the cop-
ing method such as closing the 
open door or replenishing a con- sumable.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dea ler immediately.
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If “Engine Coolant Temp High” is 
shown, follow the instructions 
( P.654).
●If the following messages are 
shown, there may be a malfunc-
tion.
Immediately have the vehicle 
inspected by your Toyota dealer.
• “Charging System Malfunction”
• “High Transmission Fluid Temp”
• “Smart Key System Malfunction”
●If the following messages are 
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a 
safe place and contact your 
Toyota dealer. Continuing to drive 
the vehicle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
■If “Shift to P when Parked” is 
shown (if equipped)
Message is displayed when the 
driver’s door is opened without turn-
ing the engine s witch to OFF with 
the shift lever in any position other 
than P.
Shift the shift lever to P.
■If “Auto Power OFF to Conserve 
Battery” is shown (if equipped)
Power was turned off due to the 
automatic power off function.
Next time when starting the engine, 
increase the engine speed slightly 
and maintain that level for approxi-
mately 5 minutes t o recharge the 
battery. 

6398-2. Steps to take in an emergency
8
When trouble arises
1Open the deck board 
( P.531).
2 Take out the jack.
Do not touch the threaded portion 
of the jack as it is greased.
Take out the tool bag.
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of the tire jack may 
cause the vehicle to suddenly fall 
off the jack, leading to death or 
serious injury.
●Do not use the tire jack for any 
purpose other than replacing 
tires or installing and removing 
tire chains.
●The equipped jack can only be 
used with your vehicle. Do not 
use it with other vehicles.
●And do not use jacks from other 
vehicles with your vehicle.
●Put the jack prope rly in its jack 
point.
●Do not put any part of your body 
under the vehicle while it is sup-
ported by the jack.
●Do not start the  engine or drive 
the vehicle while  the vehicle is 
supported by the jack.
●Do not raise the vehicle while 
someone is inside.
●When raising the vehicle, do not 
put an object on or under the 
jack.
●Do not raise the vehicle to a 
height greater than that required 
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●Stop the vehicle on firm, flat and 
level ground, firmly set the park-
ing brake and shift the shift 
lever to P. Block the wheel diag-
onally opposite to the one being 
changed if necessary.
●When lowering the vehicle, 
make sure that there is no-one 
near the vehicle. If there are 
people nearby, warn them 
vocally before lowering.
Taking out the jack
Taking out the tool bag 

6488-2. Steps to take in an emergency
■When the electronic key does 
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in 
the customization setting. If it is 
off, turn the function on. 
(Customizable features:  P.688)
●Check if battery-saving mode is 
set. If it is set, cancel the function. 
( P.128)
●The electronic key function may 
have stopped. ( P.128)
If you lose your keys
New genuine keys can be 
made by your Toyota dealer 
using the other key and the 
key number stamped on 
your key number plate. 
Keep the plate in a safe 
place such as your wallet, 
not in the vehicle.
NOTICE
■When an electronic key is lost 
(if equipped)
If the electronic key remains lost, 
the risk of vehicle theft increases 
significantly. Visit your Toyota 
dealer immediately with all 
remaining electronic keys that 
were provided wit h your vehicle.
If the electronic key 
does not operate prop-
erly (vehicles with 
smart key system)
If communication between 
the electronic key and vehi-
cle is interrupted ( P.128) 
or the electronic key cannot 
be used because the battery 
is depleted, the smart key 
system and wireless remote 
control cannot be used. In 
such cases, the doors can 
be opened and the engine 
can be started by following 
the procedure below.
NOTICE
■In case of a smart key system 
malfunction, o r other key 
related problems
Take your vehicle with all the 
electronic keys provided with your 
vehicle to your Toyota dealer. 

6508-2. Steps to take in an emergency
3Firmly depress the brake 
pedal and check that   is 
displayed on the multi-infor-
mation display.
4 Press the engine switch 
shortly and firmly.
In the event that the engine still 
cannot be started, contact your 
Toyota dealer.
■Stopping the engine
Shift the shift lever to P, set the 
parking brake and press the engine 
switch as you no rmally do when 
stopping the engine.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended 
that the electronic key battery be 
replaced immediate ly when the bat-
tery is depleted. ( P.597)
■Alarm (if equipped) (for Canada)
Using the mechanical key to lock 
the doors will not set the alarm sys-
tem.
If a door is unlocked using the 
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
■Changing engine switch modes
Release the brake pedal and press 
the engine switch in step  3 above.
The engine does not start and 
modes will be cha nged each time 
the switch is pressed. ( P.195)
If you have a set of jumper (or 
booster) cables and a second 
vehicle with a 12-volt battery, 
you can jump start your vehicle 
by following the steps below.
1Vehicles with alarm: Confirm 
that the electronic key is 
being carried.
When connecting the jumper (or 
booster) cables, depending on the 
situation, the alarm may activate 
and the doors locked. ( P.74)
2 Open the hood. ( P.569)
If the vehicle battery 
is discharged
The following procedures 
may be used to start the 
engine if the vehicle’s bat-
tery is discharged.
You can also call your 
Toyota dealer or a qualified 
repair shop.
Restarting the engine 

6528-2. Steps to take in an emergency
■Starting the engine when the 
battery is discharged
The engine cannot be started by 
push-starting.
■To prevent battery discharge
●Turn off the headlights and the 
audio system while  the engine is 
stopped.
(Vehicles with Stop  & Start system: 
Except when the engine is stopped 
due to the Stop & Start system)
●Turn off any unnec essary electri-
cal components when the vehicle 
is running at a low speed for an 
extended period, such as in heavy 
traffic.
■When the battery is removed or 
discharged
●Information stor ed in the ECU is 
cleared. When the battery is 
depleted, have the vehicle 
inspected at your Toyota dealer.
●Some systems may  require initial-
ization. ( P.696)
■When removing the battery ter-
minals
When the battery terminals are 
removed, the information stored in 
the ECU is cleared . Before remov-
ing the battery terminals, contact 
your Toyota dealer.
■Charging the battery
The electricity stor ed in the battery 
will discharge gradu ally even when 
the vehicle is not i n use, due to nat-
ural discharge and the draining 
effects of certain  electrical appli-
ances. If the vehicle is left for a long 
time, the battery may discharge, 
and the engine ma y be unable to 
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing 
the battery (vehicles without 
smart key start system)
The engine may not start on the first 
attempt after the battery has  recharged but will start normally 
after the second attempt. This is not 
a malfunction.
■When recharging or replacing 
the battery (vehicles with smart 
key system)
●In some cases, it may not be pos-
sible to unlock the doors using the 
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the 
mechanical key to lock or unlock 
the doors.
●The engine may not start on the 
first attempt after
 the battery has 
recharged but will start normally 
after the second attempt. This is 
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the 
battery is reconnected, the system 
will return to the mode it was in 
before the bat tery was dis-
charged. Before disconnecting the 
battery, turn the engine switch to 
OFF. 
If you are unsure what mode the 
engine switch wa s in before the 
battery discharged, be especially 
careful when reconnecting the 
battery.
■When the battery is removed or 
discharged (vehicles with Stop 
& Start system)
The Stop & Start system may not 
automatically stop the engine for up 
to an hour.
■When replacing the battery
●Vehicles with Stop & Start system:
Use a genuine battery specifically 
designed for use with the Stop & 
Start system or a battery with equiv-
alent specifications to a genuine 
battery. If an unsup ported battery is 
used, Stop & Start system functions 
may be restricted to protect the bat-
tery. Also, battery performance may 
decrease and the engine may not 
be able to restart. Contact your 
Toyota dealer for details. 

6558-2. Steps to take in an emergency
8
When trouble arises
3After the engine has cooled 
down sufficiently, inspect the 
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, 
immediately contact your Toyota 
dealer.
4The coolant level is satisfac-
tory if it is between the 
“FULL” and “LOW” lines on 
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be us ed in an emer-
gency if coolant is unavailable.
If water was added in an emer-
gency, have the vehicle inspected  at your Toyota dealer as soon as 
possible.
6
Start the engine and turn the 
air conditioning system on to 
check that the radiator cool-
ing fan operates and to check 
for coolant leaks from the 
radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm 
that the fan is operating by check-
ing the fan sound and air flow. If it is 
difficult to check th ese, turn the air 
conditioning system on and off 
repeatedly. (The fa n may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the engine immediately 
and contact your Toyota 
dealer.
If the fan is operating:
Have the vehicle inspected at 
the nearest Toyota dealer.
8 Check if “Engine Coolant 
Temp High Stop in a Safe 
Place See Owner’s Manual” 
is shown on the multi-infor-
mation display.
If the message does not disappear: 
Stop the engine and contact your 
Toyota dealer.
If the message is not displayed: 
Have the vehicle inspected at the 
A
B
A
B
C 

6568-2. Steps to take in an emergency
nearest Toyota dealer.
1Stop the engine. Set the 
parking brake and shift the 
shift lever to P.
2 Remove the mud, snow or 
sand from around the stuck 
tire.
3 Place wood, stones or some 
other material to help provide 
traction under the tires.
4 Restart the engine.
5 Shift the shift lever to D or R 
and release the parking 
brake. Then, while exercising 
caution, depress the acceler-
ator pedal.
■When it is difficult to free the 
vehicle
Press   to turn off TRAC. 
(  P.357)
WARNING
■When inspecting under the 
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may  result in seri-
ous injury such as burns.
●If steam is seen  coming from 
under the hood, do not open the 
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●Keep hands and clothing (espe-
cially a tie, a scarf or a muffler) 
away from the fan and belts. 
Failure to do so m ay cause the 
hands or clothing to be caught, 
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the engine and 
radiator are hot. High tempera-
ture steam or coolant could 
spray out.
NOTICE
■When adding engine coolant
Add coolant slowly after the 
engine has cooled down suffi-
ciently. Adding cool coolant to a 
hot engine too quickly can cause 
damage to the engine.
■To prevent damage to the 
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant 
with foreign matter (such as 
sand or dust etc.).
●Do not use any coolant additive.
If the vehicle becomes 
stuck
Carry out the following pro-
cedures if the tires spin or 
the vehicle becomes stuck 
in mud, dirt or snow:
Recovering procedure