2022 TOYOTA PRIUS Owners Manual

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When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift position to N.
If the shift positi on is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift position c annot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
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Press and hold for 2 seconds or
more, or press briefly 3 times or
more
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WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as m uch as possible before turning off the hybrid
system.
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7-1. Essential information
If the vehicle is submerged or water on the
road is rising
●If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and ens ure an escape route.
● If the window can be opened, exit the vehicle through the window.
● If the door and window cannot be opened due to the rising water ,
remain calm, wait until the water level inside the vehicle rise s to the
point that the water pressure i nside of the vehicle equals the water
pressure outside of the vehicle and then open the door after wa iting
for the rising water to enter the vehicle, and exit the vehicle . When
the outside water level exc eeds half the height of the door, th e door
cannot be opened from the in side due to water pressure.
This vehicle is not designed to be able to drive on roads that are
deeply flooded with water. Do not drive on roads where the
roads may be submerged or the water may be rising. It is dan-
gerous to remain in the vehicle, if it anticipated that the veh icle
will be flooded or set a drift. Re main calm and follow the follow-
ing.

5797-1. Essential information
PRIUS_OM_OM47F01U_(U)
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When trouble arises
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical
equipment will get damaged, the power windows will not operate, the engine
and motor stop, and the vehicle may not be able to get moving.
■ Using an emergency escape hammer
*1
Laminated glass*2 is used in the windshield and the windows on this vehicle.
Laminated glass cannot be shattered with an emergency hammer
*1.
*1: Contact your Toyota dealer or aftermarket accessory manufactur er for fur-
ther information about an emergency hammer.
*2: If equipped
■ How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets
of glass pasted together.
Laminated glass
Tempered glass
WARNING
■Caution while driving
Do not drive on roads where the roads may be submerged or the w ater may
be rising. Otherwise the vehicle may be damaged and cannot move, as well
as become flooded and set a drift, which may lead to death.
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7-2. Steps to take in an emergency
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 243, 606)
● There is a malfunction in the immobilizer system. ( P. 96)
● There is a malfunction in the smart key system. (P. 643)
● The 12-volt battery is discharged. ( P. 6 4 6 )
The following may indicate a problem with your hybrid transmiss ion.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle
Situations when it is necessary to contact dealers before towing

5817-2. Steps to take in an emergency
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When trouble arises
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.

5827-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing

5837-2. Steps to take in an emergency
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When trouble arises
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wre nch and towing eyelet. (P. 609, 628)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Turn off the Parking Support Brake function. (if equipped): P. 372
Emergency towing procedure
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5847-2. Steps to take in an emergency
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Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position
can not be confirmed, contact your Toyota dealer or commercial tow-
ing service before towing.
■ While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 609, 628)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
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