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7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers .......... 304
If your vehicle has to be
stopped in an emergency 304
If the vehicle is trapped in rising
water............................... 305
7-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 307
If you think something is wrong
....................................... 311
Fuel pump shut off system 312
If a warning light turns on or a
warning buzzer sounds... 313
If a warning message is dis-
played ............................. 321
If you have a flat tire ......... 323
If the engine will not start .. 335
If you lose your keys ......... 336
If the electronic key does not
operate properly ............. 337
If the vehicle battery is dis-
charged .......................... 339
If your vehicle overheats... 344
If the vehicle becomes stuck
....................................... 346
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7-1. Essential information
7-1.Esse ntial informa tion
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once
again.
■Emergency flashers
●If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong rear impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operating for approximately 20 minutes. To manu-
ally turn the emergency flashers off, press the switch twice.(The emergency flashers may not turn
on automatically depending on the force of the impact and conditions of the collision.)
1 Steadily step on the brake pedal
with both feet and firmly depress
it.
Do not pump the brake pedal repeat- edly as this will increase the effort required to slow the vehicle.
2 Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the engine.
If the shift lever cannot be shifted
to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as possi-
ble.
4 To stop the engine, press and
hold the engine switch for 2 con-
secutive seconds or more, or
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to a
breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emer-
gency
Only in an emergency, such as
if it becomes impossible to
stop the vehicle in the normal
way, stop the vehicle using the
following procedure:
Stopping the vehicle
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7-1. Essential information
When trouble arises
p re ss it b ri efl y 3 tim es or mor e i n
succession.
5 Stop the vehicle in a safe place
by the road.
Remove the seat belt first.
If the door can be opened, open
the door and exit the vehicle.
If the door cannot be opened,
open the window using the
power window switch and exit
the vehicle through the window.
If the window cannot be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle, and then open the door
and exit the vehicle.
WARNING
■If the engine has to be turned off while driving
Power assist for the brakes and steer-
ing wheel will be lost, making the brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
If the vehicle is trapped
in rising water
In the event the vehicle is sub-
merged in water, remain calm
and perform the following.
WARNING
■Using an emergency hammer* f o r
emergency escape
The front side windows and of this vehicle rear window can be shattered
with an emergency hammer* used for emergency escape. However, an
emergency hammer* cannot shatter
the windshield as it is laminated glass.*: Contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer, or
aftermarket accessory manufac-
turer for further information about
an emergency hammer.
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7-1. Essential information
WARNING
■Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-ble due to seating position, passenger
body type, etc. When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and large enough to escape.
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7-2. Steps to take in an emergency
When trouble arises
7-2.Ste ps to take in an emerg ency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer or commercial towing
service, using a wheel-lift type
truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
If towing your vehicle with a
wheel-lift type truck, use a tow-
ing dolly. ( P.307, 308)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all four wheels raised off the ground. If
the vehicle is towed with the tires con- tacting the ground, the drivetrain or related parts may be damaged, the
vehicle may fly off the truck.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steer- ing wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.If not securely installed, towing eye-
lets may come loose during towing.
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7-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised vehicle. Without adequate clear-ance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
■When towing a vehicle equipped with the Stop & Start system
If it is necessary to tow the vehicle with all four wheels on the ground, perform the following procedure
before towing the vehicle in order to protect the system. Turn the engine switch off and then start the engine or
turn the engine switch to ON.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
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7-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the engine
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for at most 80 km (50 miles) at
under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the towing eyelet.
( P.285, 325)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi- cle body as shown in the illustration.
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
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7-2. Steps to take in an emergency
3Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench* or hard metal bar.
*: Wheel nut wrench is not installed in
this vehicle. You can purchase it from
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7 Shift the shift lever to N and
release the parking brake.
■While towing
If the engine is not running, the power
assist for the brakes and steering will not function, making steering and brak-ing more difficult.