Page 257 of 470

255
6
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
Maintenance and care
Take care in order to not damage
the painted surfaces.
When minor damage occurs to a
vehicle with a normal clear coat, it
can be repaired by polishing it or
using touch up paint. In contrast, a
matte clear coat cannot be repaired
using these methods.
If these methods are used the
unevenness of the matte clear coat
may be removed or filled in. In
either case, the surface will
become more flat, making it appear
more glossy, possibly permanently
losing its matte properties.
In order to maintain the matte finish
when repairing damage, it will be
necessary to repaint the entire part.
Vehicle paint can be deteriorated
by ultraviolet rays, rain, and
other natural factors. In order to
ensure the life of the paint, it is
recommended that the vehicle
be stored in a paved garage
which blocks the paint from
direct sunlight, rain, wind, and
ground moisture.
If a vehicle cover is to be used,
use one with an inner side which
is fleece, non-woven, etc. as it is
less likely to damage the paint.
Even when using a vehicle
cover, storing the vehicle in a
paved garage is recommended.
■Using a vehicle cover
●Use an appropriately sized vehicle
cover for your vehicle. For details,
Repair of paint damage Daily vehicle storage
Page 258 of 470

256
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
contact the manufacturer of the vehi-
cle cover.
●Use a vehicle cover suitable for the
environment the vehicle is to be stored. For details, contact the manu-facturer of the vehicle cover.
●Proper use a vehicle cover depends on the weather and vehicle condition.
If a vehicle cover is used improperly, it may damage the vehicle’s paint or body. Follow the instructions included
with the vehicle cover and use it prop- erly.1 Apply a large amount of water to
the vehicle body from the top to
the bottom to remove sand and
dust.
If the tires or chassis parts are exces-
sively dirty, make sure to wash them first, otherwise dirt be sprayed onto the washed vehicle body.
If dirt is not easily washed off, bring the hose or sprayer nozzle closer to the vehicle body to slightly increase the
water pressure.
2 Using a soft chamois cloth, wipe
the vehicle body gently while
applying plenty of water.
Washing your vehicle
In order to avoid damage to the
vehicle’s paint, washing the
vehicle by hand with only
water is recommended.
How to wash your vehicle
Page 259 of 470

257
6
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
Maintenance and care
Wipe the vehicle body from top to bot-
tom.
If dirt persists ( P.257)
3Using another soft chamois
cloth, dry the vehicle while tak-
ing care to not rub the vehicle
body.
Make sure to remove any standing water before it evaporates.
Do not use the same chamois cloth that
was used to wash the vehicle (step 2).
■If dirt cannot be washed off with water alone
●Water stains
If liquid, such as rain water or tap water,
evaporates on a painted surface, dirt or
minerals in the liquid may be left behind.
If not cleaned off, the contaminants may
settle into the textured surface of the
matte clear coat, making it difficult to
clean off with water alone.
Contaminant
Citric acid
●In this case, to remove the contami- nants, use dilute citric acid.
Dissolve citric acid powder in distilled
water at the following ratio:
Citric acid powder: 5 to 10 g (0.01 to
0.02 lb.) (1 to 2 teaspoons)
Distilled water: 0.2L (0.2 qt., 0.2 Imp. qt.)
Thoroughly soak a soft chamois cloth in
the citric acid and place the chamois
cloth over the dirty area. Wait for the
contaminants to be dissolved by the
acid. Then, gently wipe the area several
times with the chamois cloth, taking care
to not rub the vehicle body. After that,
apply plenty of water to the area to wash
off the contaminants and acid.
●Dead insects, bird droppings, and oil stains
If these materials are not cleaned off,
contaminants, such as proteins and oil,
may settle into the textured surface of
the matte clear coat, making it difficult to
clean off with water alone.
Page 260 of 470

258
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
Contaminant
Neutral detergent
●Create a thick lather with the solution.
Thoroughly soak a soft chamois cloth in
the neutral detergent solution, covering
it in the lather, and place the chamois
cloth over the dirty area. Wait for the
contaminants to be dissolved by the
solution. Then, gently wipe the area sev-
eral times with the chamois cloth, taking
care to not rub the vehicle body. After
that, apply plenty of water to the area
wash off the dirt and detergent solution.
NOTICE
■Avoiding damage to the painted
surfaces
Observe the following precautions. Otherwise, the painted surfaces of
your vehicle may be damaged and permanently lose their matte proper-ties.
●When washing the vehicle, do not use a brush.
●Do not use rubbing or polishing compounds (ex. scratch remover).
●Do not rub the vehicle body.
●When washing the vehicle, do not
use alkaline (including weakly basic) detergents.
●Do not attach a stickers to or vinyl wrap the vehicle body.
●Before attaching a magnet (sign, etc.) to the vehicle body, make sure to wash and thoroughly dry the area
of the vehicle body where the mag- net is to be attached.
Page 261 of 470
259
6
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
Maintenance and care
■General washing tips (P.256)
Frequently Asked Questions
The following are frequently asked questions about the matte clear
coat and their answers:
Washing the vehicle
QuestionAnswer
Can the vehicle be
washed?Yes. The vehicle should be washed immediately if it is
dirty.Can the vehicle be washed
frequently?
What is the proper method
for washing the vehicle?
The vehicle should be washed by hand, using only
water and a chamois cloth.
Is there anything I should
be careful about when
washing the vehicle?
Make sure to start by rinsing the entire vehicle with
plenty of water from top to bottom.
Can I wash the vehicle in
an automatic car wash?
NoCan I use a high-pressure
pressure washer to wash
the vehicle?
Page 262 of 470

260
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
■If the vehicle body is dirty (P.253)
Question: What should I do if any of the following have attache d to the vehi-
cle?
ItemAnswer
Leaves, flowers, branches,
etc.
Remove immediately.
They may scratch the matte clear coat and if they are
allowed to remain on the vehicle, dirt may settle into
the matte clear coat, making it more flat. As a result, it
will become more glossy, possibly permanently losing
its matte properties.
Dead insects, bird drop-
pings, etc.
Remove immediately.
They may scratch the matte clear coat and if they are
allowed to remain on the vehicle, dirt may settle into
the matte clear coat, making it more flat. As a result, it
will become more glossy, possibly permanently losing
its matte properties.
Sand, pollen, and other
particulate matter
Wash off with water immediately.
If the contaminants cannot be removed with water
alone, use a neutral detergent solution. If the contami-
nants are allowed to remain on the vehicle, they may
settle into the matte clear coat, making it more flat. As
a result, it will become more glossy, possibly perma-
nently losing its matte properties.
Oil stains
Asphalt (tar)
Wa t e r s t ai n sUse dilute citric acid (citric acid powder dissolved in
distilled water) to remove the water stains.
Water repellent glass coat-
ing
Remove immediately.
Even if removed, depending on the contaminant, the
matte clear coat may be damaged, possibly perma-
nently losing its matte properties.
Glass treatment remover
Tire cleaner
Gasoline
Oil
Wa s he r fl u id
Page 263 of 470

261
6
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
Maintenance and care
■Vehicle washing products (P.256)
QuestionAnswer
Can I use car wash sham-
poo/soap?
Only use a neutral detergent which is approved for car
wash use and water. Make sure to rinse the vehicle
with plenty of water after using detergent.
Do not use alkaline (including weakly basic) deter-
gents, as they may damage the matte clear coat.
Can I use a general house-
hold neutral detergent?
Only use a neutral detergent which is approved for car
wash use and water. Make sure to rinse the vehicle
with plenty of water after using detergent.
What should I use to wipe
off dirt?Use a soft chamois cloth.What should I use to dry
the vehicle?
Can I use a water stain
remover?
Toyota does not recommend the use of water stain
removers, as they may damage the matte clear coat.
Do not use alkaline detergents or products containing
abrasives.
Can the vehicle be waxed?No. Do not wax the vehicle or apply a coating to the
vehicle body, as they may cause the matte clear coat
to lose its matte texture.Can a coating be applied to
the vehicle body?
Can I use an iron remover?No, as it may cause the matte clear coat to lose its
matte texture
Can I use tar and pitch
remover?No, as they may damage the matte clear coat.
Can I use a matte paint
cleaner/wax?
Toyota does not recommend the use of matte paint
cleaners or waxes, as they may cause the matte clear
coat to lose its matte texture.
Are there genuine Toyota
vehicle washing products
available for matte paint?
No. Use a soft chamois cloth for cleaning the vehicle
body. Use a neutral detergent which is approved for
car wash use or dilute citric acid when necessary.
Are there any vehicle
washing product brands
that Toyota recommends?
No. Use a soft chamois cloth for cleaning the vehicle
body. Use a neutral detergent which is approved for
car was use or dilute citric acid when necessary.
Page 264 of 470

262
Owner's Manual_Europe_M52P63_en
6-2. Matte paint care guide (if equipped)
■Body coatings
■Repairing the vehicle body (P.255)
■Attaching accessories and other objects to the vehicle
QuestionAnswer
Can a body coating avail-
able at a any authorized
Toyota retailer or Toyota
authorized repairer, or any
reliable repairer be
applied?
No, as it may cause the matte clear coat to lose its
matte texture.
Can an aftermarket body
coating be applied?
Toyota does not recommend applying a coating to the
vehicle body, as it may cause the matte clear coat to
lose its matte texture.
Can an aftermarket body
coating designed for matte
paint be applied?
Toyota does not recommend applying a coating to the
vehicle body, as it may cause the matte clear coat to
lose its matte texture.
QuestionAnswer
Can damage to the paint
be repaired?
In order to maintain the matte finish when repairing
paint damage, it is necessary to repaint the entire part.
Consult your any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for details.
Can I use rubbing or polish-
ing compound (ex. scratch
remover)?
No. Using a rubbing or polishing compound or touch
up paint may damage the matte clear coat. In order to
maintain the matte finish when repairing paint damage,
it is necessary to repaint the entire part. Consult your
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer for details.Can I use touch up paint?
QuestionAnswer
Can a sticker or vinyl wrap
be attached to the vehicle
body?
No. They may damage matte clear coat when they are
installed and may cause the matte clear coat to lose its
matte texture when they are removed.
Can a magnet be attached
to the vehicle body?
Yes. Make sure to wash and thoroughly dry the area
around where the magnet is to be attached before
attaching it.