550What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer. ( P. 5 1 1 )
If you lose your keys or elec-
tronic keys, the risk of vehicle
theft increases significantly. Con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
immediately. ( P. 5 1 1 )
Is the key battery weak or
depleted? ( P.449)
Vehicles with a smart entry &
start system: Is the engine switch
in ON?
When locking the doors, turn the
engine switch off. ( P.162)
Vehicles with a smart entry &
start system: Is the electronic
key left inside the vehicle?
When locking the doors, make sure that
you have the electronic key on your
person.
The function may not operate
properly due to the condition of
the radio wave. ( P. 111 , 1 2 2 )
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and
then unlock the child -protector lock.
( P. 1 1 7 )
Multidrive: Is the shift lever in P?
( P.159)
Manual transmission: Do you
turn the key with the clutch pedal
depressed firmly? ( P.159)
Is the steering wheel unlocked?
( P.159)
Is the battery discharged?
( P.513)
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The engine does not start
(vehicles without a smart
entry & start system)
551What to do if... (Troubleshooting)
Multidrive: Did you press the
engine switch while firmly
depressing the brake pedal?
( P.160)
Manual transmission: Did you
press the engine switch while
firmly depressing the clutch
pedal? ( P.160)
Multidrive: Is the shift lever in P?
( P.160)
Is the electronic key anywhere
detectable inside the vehicle?
( P.121)
Is the steering wheel unlocked?
( P.161)
Is the electronic key battery
weak or depleted?
In this case, the engine can be started
in a temporary way. ( P.512)
Is the battery discharged?
( P.513)
Is the engine switch in ON?
If you cannot release the shift lever by
depressing the brake pedal with the
engine switch in ON. ( P.166)
Vehicles without a smart entry &
start system: It is locked to pre-
vent theft of the vehicle if the key
is pulled from the engine switch.
( P.159)
Vehicles with a smart entry &
start system: It is locked auto-
matically to prevent theft of the
vehicle. ( P.161)
Is the window lock switch
pressed?
The power window except for the one
at the driver’s seat cannot be operated
if the window lock switch is pressed.
( P.138)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the engine is not
running) for a period of time.
( P.163)
The seat belt reminder light is
flashing
Are the driver and the passenger wear-
ing the seat belts? ( P.474)
The parking brake indicator is on
The engine does not start
(vehicles with a smart entry
& start system)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
(Multidrive)
The steering wheel cannot
be turned after the engine is
stopped
The windows do not open or
close by operating the
power window switches
The engine switch is turned
off automatica lly (vehicles
with a smart entry & start
system)
A warning buzzer sounds
during driving
553Alphabetical Index
Alphabetical Index
A
A/C
Air conditioning filter................... 447
Automatic air conditioning system
................................................. 385
Manual air conditioning system.. 380
ABS (Anti-lock Brake System) .... 316
Warning light .............................. 473
ACA (Active Cornering Assist) .... 316
Active Cornering Assist (ACA).... 316
AHB (Automatic High Beam) ....... 181
Air conditioning filter ................... 447
Air conditioning system
Air conditioning filter................... 447
Automatic air conditioning system
................................................. 385
Manual air conditioning system.. 380
Airbag manual on-off system ........ 45
Airbags
Airbag manual on-off system ....... 45
Airbag operating conditions ......... 37
Airbag precautions for your child . 39
Correct driving posture................. 29
Curtain shield airbag operating con-
ditions ........................................ 37
Curtain shield airbag precautions 39
General airbag precautions.......... 39
Locations of airbags ..................... 35
Modification and disposal of airbags
................................................... 42
Side airbag operating conditions.. 37
Side airbag precautions ............... 39
Side and curtain shield airbags oper-
ating conditions .......................... 37
Side and curtain shield airbags pre-
cautions ..................................... 39
SRS airbags ................................. 35
SRS warning light ...................... 472
Alarm
Alarm............................................ 76
Warning buzzer .......................... 471
Antennas (smart entry & start sys-
tem).............................................. 121
Anti-lock Brake System (ABS)..... 316
Warning light ..............................473
Approach warning ................233, 244
Armrest .......................................... 407
Assist grips ...................................407
Audio system
Bluetooth® audio ........................349
CD player ...................................333
iPod ............................................339
MP3/WMA disc ...........................333
Optimal use ................................329
Steering wheel audio switch....... 327
USB memory ..............................344
USB port.....................................328
Audio system-linked display ......... 97
Automatic air conditioning system
..................................................... 385
Automatic light control system ... 178
Average fuel economy ................... 95
Average vehicle speed ................... 97
B
Back-up light
Replacing light bulbs ..................456
Battery
Battery checking......................... 427
If the battery is discharged ......... 513
Preparing and checking before win-
ter ............................................. 321
Warning light ..............................472
Blind Spot Monitor (BSM) ............258
Bluetooth®
Audio system..............................349
Hands-free system (for cellular
phone) ...................................... 364
Bottle holders................................397
Brake
Brake hold .................................. 176
Fluid ...........................................532
Parking brake .....................172, 173
Warning light ..............................471
Brake assist...................................316
Break-in tips .................................. 147
554Alphabetical Index
Brightness control
Meter light control .................. 86, 91
BSM (Blind Spot Monitor) ............ 258
C
Care
Exterior....................................... 410
Interior ........................................ 413
Seat belts ................................... 413
Wheels and wheel ornaments.... 410
CD player ....................................... 333
Chains ........................................... 322
Child restraint system
Points to remember...................... 48
Riding with children ...................... 46
Child safety
Airbag precautions ....................... 39
Battery precautions ............ 427, 517
Child restraint syst em .................. 47
Heated steering wheel and seat
heater precautions ................... 392
How your child should wear the seat
belt ............................................. 32
Installing child restraints............... 47
Moon roof precautions ............... 140
Power window lock switch ......... 138
Power window precautions ........ 137
Rear door child-protectors ......... 117
Removed electronic key battery pre-
cautions ................................... 451
Seat belt precautions ................... 47
Trunk precautions ...................... 118
Child-protectors............................ 117
Cleaning
Exterior....................................... 410
Interior ........................................ 413
Radar sensor ............................. 191
Seat belts ................................... 413
Wheels and wheel ornaments.... 410
Clock.............................. 85, 87, 88, 92
Coat hooks .................................... 407
Condenser..................................... 426
Console box .................................. 398
Consumption screen.................... 104
Continuously variable transmission
M mode ......................................168
Cooling system .............................425
Engine overheating .................... 518
Cruise control
Dynamic radar cruise control ..... 238
Dynamic radar cruise control with
full-speed range .......................227
Warning message ...................... 251
Cup holders ...................................397
Current fuel consumption .............. 95
Curtain shield airbags .................... 35
Customizable features ................. 538
D
Daytime running light system ..... 178
Daytime running lights/front position
lights
Replacing light bulbs ..................456
Defogger
Outside rear view mirrors ... 381, 388
Rear window ......................381, 388
Windshield.......................... 381, 387
Dimensions ...................................524
Display
Cruise control .............................249
Dynamic radar cruise control ..... 238
Dynamic radar cruise control with
full-speed range .......................227
Head-up display ......................... 100
LDA (Lane Departure Alert with
steering control) .......................223
LTA (Lane-Tracing Assist) .......... 215
Multi-information display .............. 93
RCTA.......................................... 271
Speed limiter ..............................252
Toyota parking assist-sensor...... 263
Warning message ...................... 480
Display change button ............. 86, 91
Do-it-yourself maintenance .........416
Door lock
Doors.......................................... 113
Key ............................................. 114
Smart entry & start system .........121
555Alphabetical Index
Wireless remote control ............. 110
Doors
Door glasses .............................. 136
Door lock .................................... 113
Open door warning buzzer. 115, 117
Outside rear view mirrors ........... 133
Rear door child-protectors ......... 117
Side doors .................................. 113
Double locking system .................. 75
Drive distance ................................. 97
Drive information ............................ 97
Drive-start control ........................ 146
Driving
Break-in tips ............................... 147
Correct driving posture................. 29
Driving mode select switch ........ 314
Procedures................................. 145
Winter drive tips ......................... 321
Driving information display ........... 94
Driving range ............................ 95, 96
Driving support system information
display ........................................... 97
Dynamic radar cruise control ...... 238
Warning message ...................... 247
Dynamic radar cruise control with
full-speed range ......................... 227
Warning message ...................... 236
E
eCall ................................................. 64
“SOS” button ................................ 64
Eco Driving Indicator ............. 96, 103
Eco Driving Indicator Light............ 96
Elapsed time ................................... 97
Electric Power Stee ring (EPS) ..... 316
Warning light .............................. 474
Electronic key ............................... 108
Battery-saving function .............. 122
If the electronic key does not operate
properly .................................... 511
Replacing the battery ................. 449
Emergency brake signal .............. 316
Emergency flashers ..................... 462
Emergency tire puncture ............. 482
Emergency, in case of
If a warning buzzer sounds ........ 471
If a warning light turns on ........... 471
If a warning message is displayed
.................................................480
If the battery is discharged ......... 513
If the electronic key does not operate
properly .................................... 511
If the engine will not start ........... 509
If the vehicle is submerged or water
on the road is rising..................464
If you have a flat tire ........... 482, 498
If you lose your keys .................. 511
If you think something is wrong .. 469
If your vehicle becomes stuck .... 520
If your vehicle has to be stopped in
an emergency ..........................462
If your vehicle needs to be towed
.................................................465
If your vehicle overheats ............ 518
Engine
ACCESSORY mode .. ................. 163
Compartment .............................422
Engine switch .....................159, 160
Fuel pump shut off system .........470
Hood...........................................419
How to start the engine ...... 159, 160
Identification number ..................525
If the engine will not start ........... 509
If your vehicle has to be stopped in
an emergency ..........................462
Ignition switch (engine switch) . 159,
160
Overheating................................518
Tachometer ............................85, 88
Engine coolant
Capacity .....................................530
Checking .................................... 425
Preparing and checking before win-
ter ............................................. 321
Engine coolant temperature gauge
................................................. 85, 88
Engine immobilizer system ........... 74
Engine oil
Capacity .....................................527
557Alphabetical Index
Settings ...................................... 101
Heated steering wheel ................. 392
Heaters
Automatic air conditioning system
................................................. 385
Heated steering wheel ............... 392
Heater system ............................ 380
Manual air conditioning system.. 380
Outside rear view mirrors ... 381, 388
Seat heaters............................... 392
High mounted stoplight
Replacing light bulbs .................. 456
Hill-start assist control................. 316
Hood
Open .......................................... 419
Hooks
Coat hooks ................................. 407
Grocery bag hooks..................... 399
Retaining hooks (floor mat) .......... 28
Horn ............................................... 131
I
Identification
Engine ........................................ 525
Vehicle ....................................... 524
Ignition switch (engine switch) . 159,
160
Auto power off function .............. 163
Changing the engine switch modes
................................................. 163
If your vehicle has to be stopped in
an emergency .......................... 462
Illuminated entry system ............. 395
Indicators ........................................ 83
Initialization
Items to initialize ........................ 547
Power windows .......................... 136
Tire pressure wa rning system .... 442
Inside rear view mirror ................. 132
Interior lights ................................ 394
Wattage...................................... 535
J
Jack
Positioning a floor jack ...............420
Vehicle-equipped jack ................499
Jack handle ...................................499
Jam protection function
Moon roof ...................................139
Power windows .......................... 136
K
Keyless entry
Smart entry & start system .........121
Wireless remote control ............. 110
Keys
Battery-saving function...............122
Electronic key .............................108
Engine switch .....................159, 160
If the electronic key does not operate
properly .................................... 511
If you lose your keys .................. 511
Key number plate .......................108
Keyless entry...................... 113, 121
Mechanical key ..........................108
Replacing the battery ................. 449
Warning buzzer ..........................121
Wireless remote control ............. 110
Knee airbags ................................... 35
L
Lane Departure Alert with steering
control (LDA)
Operation ...................................219
Warning messages.....................226
Lane Tracing Assist (LTA)
Operation ...................................209
Warning messages.....................218
Language (multi-information dis-
play) ............................................... 98
LDA (Lane Departure Alert with
steering control)
Operation ...................................219
Warning messages.....................226
560Alphabetical Index
Rear fog light
Replacing light bulbs .................. 456
Switch ........................................ 183
Rear seats ..................................... 127
Head restraints........................... 128
Seat heaters............................... 392
Rear turn signal lights
Replacing light bulbs .......... 456, 457
Turn signal lever ........................ 171
Wattage...................................... 535
Rear view mirror
Inside rear view mirror ............... 132
Outside rear view mirrors ........... 133
Rear window defogger ......... 381, 388
Refueling
Capacity ..................................... 526
Fuel types .................................. 526
Opening the fuel tank cap .......... 188
Replacing
Electronic key battery................. 449
Fuses ......................................... 452
Light bulbs.................................. 455
Tires ........................................... 498
Wireless remote co ntrol battery . 449
Road Sign Assist .......................... 254
RSA (Road Sign Assist) ............... 254
S
Seat belt reminder light................ 474
Seat belts ........................................ 31
Adjusting the seat belt.................. 33
Child restraint syst em installation 47
Cleaning and maintaining the seat
belt ........................................... 413
Emergency locking retractor ........ 33
How to wear your seat belt .......... 32
How your child should wear the seat
belt ............................................. 32
Pregnant women, proper seat belt
use ............................................. 31
Reminder light and buzzer ......... 474
Seat belt pretensioners ................ 33
SRS warning light ...................... 472
Seat heaters .................................. 392
Seats
Adjustment ................................. 126
Adjustment precautions.............. 126
Child seats/child restraint system
installation .................................. 47
Cleaning .....................................413
Head restraints ...........................128
Properly sitting in the seat ............ 29
Seat heaters ............................... 392
Secondary Collision Brake ..........316
Sensor
Automatic headlight system .......178
Automatic High Beam system ....181
BSM (Blind Spot Monitor)........... 258
Inside rear view mirror................133
LDA (Lane Departure Alert with
steering control) .......................219
LTA (Lane Tracing Assist) ........... 209
Parking Support Brake function
(rear-crossing vehicles)............ 286
Parking Support Brake function
(static objects) ..........................284
Radar sensor......................190, 259
Rain-sensing windshield wipers . 186
RCTA.......................................... 272
Toyota parking assist-sensor...... 263
Shift lever
If the shift lever cannot be shifted
from P ......................................166
Manual transmission ..................169
Multidrive .................................... 165
Shift lock system ..........................166
Side airbags .................................... 35
Side mirrors
Adjustment ................................. 133
BSM (Blind Spot Monitor)........... 258
Folding ....................................... 134
RCTA function ............................ 271
Side turn signal lights
Replacing light bulbs ..................456
Turn signal lever ......................... 171
Side windows ................................136
S-IPA (Simple Intelligent Parking
Assist System)
Function .....................................288
563Alphabetical Index
W
Warning buzzers
ABS ............................................ 473
Airbags ....................................... 472
Approach warning .............. 233, 244
Brake hold .................................. 478
Brake Override System .............. 473
Brake system .......... ................... 471
Charging system ........................ 472
Downshifting .............................. 168
Drive-Start Control ..................... 473
Electric power steering............... 474
Engine ........................................ 472
High coolant temperature........... 471
Key reminder.............................. 160
LDA (Lane Departure Alert with
steering control) ............... 219, 475
Low engine oil pressure ............. 472
LTA (Lane Tracing Assist) .. 209, 475
Open door .......................... 115, 117
PKSB (Parking Support Brake) .. 476
RCTA (Rear Crossing Traffic Alert)
................................................. 476
Seat belt ..................................... 474
Toyota parking assist-sensor ... 270,
476
Warning lights............................... 471
ABS ............................................ 473
Brake hold operated indicator .... 478
Brake Override System .............. 473
Brake system .......... ................... 471
Charging system ........................ 472
Cruise control indicator .............. 477
Drive-Start Control ..................... 473
Electric power steering............... 474
High coolant temperature........... 471
LDA indicator.............................. 475
Low engine oil pressure ............. 472
Low fuel level ............................. 474
Low windshield washer fluid ...... 475
LTA indicator .............................. 475
Malfunction indicator lamp ......... 472
Parking brake indicator .............. 478
PKSB OFF indicator... ................ 476
Pre-collision system ................... 477
RCTA OFF indicator ................... 476
Seat belt reminder light .............. 474
Slip indicator............................... 477
SRS ............................................472
Tire pressure ..............................475
Toyota parking assist-sensor OFF
indicator ...................................476
Warning messages ....................... 480
Washer
Checking .................................... 428
Preparing and checking before win-
ter ............................................. 321
Switch.........................................184
Washing and waxing .................... 410
Weight ............................................524
Wheels ...........................................445
Replacing ...................................445
Size ............................................533
Window lock switch...................... 138
Windows
Power windows .......................... 136
Rear window defogger ....... 381, 388
Washer ....................................... 184
Windshield wiper de-icer ..... 383, 390
Windshield wipers ........................184
Winter driving tips ........................321
Wireless charger ...........................402
Wireless remote control
Battery-Saving Function .............122
Locking/Unlocking ...................... 110
Replacing the battery ................. 449
WMA disc....................................... 333