671-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
*: If equipped
Microphone
LED light indicators
“SOS” button
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 6 9 )
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 9 )
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P.70)
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components
Services
681-3. Emergency assistance
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages.
The Safety Connect system will
offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
Subscription
Safety Connect LED light
Indicators
691-3. Emergency assistance
1
For safety and security
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States,
1-877-855-8377 in Puerto Rico
or 1- 888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
Safety Connect services
2845-1. Basic function
Indicate during data commu-
nication performed via Data
Communication Module
(DCM)
*1
The reception level of Data
Communication Module
(DCM) display
*1 ( P.284)
The reception level of the
connected phone display
( P.284)
Remaining battery charge
display ( P.285)
Bluetooth
® phone connection
condition display ( P.285)
Wi-Fi
® connection condition
display
*1, 2 ( P.308)
*1: Vehicles with DCM
*2: This function is not made avail-
able in some countries or areas.
The number of status icons that can
be displayed differs depending on
the displayed screen.
The level of reception does not
always correspond with the level
displayed on the cellular phone.
The level of reception may not
be displayed depending on the
phone you have.
When the cellular phone is out
of the service area or in a place
inaccessible by radio waves,
/ is displayed.
“Rm” is displayed when receiv-
ing in a roaming area. While
roaming, display “Rm” top-left
on the icon.
The receiving area may not be
displayed depending on the type
of Bluetooth
® phone you have.
While connected with cellular
phone
Status icon
Status icons are displayed
at the top of the screen.
Status icon explanationReception level display
Reception LevelIndicators
Poor
Excellent
4136-1. Using the air conditioning system and defogger
6
Interior features
Prevent ice from building up on
the windshield and wiper
blades.
When the windshield wiper de-icer
switch is on, the indicator illumi-
nates on the windshield wiper
de-icer switch.
The windshield wiper de-icer will
automatically turn off after a period
of time.
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing
Do not touch the outside rear view
mirror surfaces, as they can
become very hot and burn you.
NOTICE
■To prevent battery discharge
Do not leave the air conditioning
system on longer than necessary
when the engine is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.
Windshield wiper de-icer
(if equipped)
WARNING
■To prevent burns
Do not touch the glass at lower
part of the windshield or to the
side of the front pillars when the
windshield wiper de-icer is on.
4567-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the battery is discon-
nected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test.
The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.
Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.
Emission inspection
and mainte nance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:
When the malfunction
indicator lamp still
remains on after several
driving trips
If your vehicle does not
pass the I/M test
5519-1. Specifications
9
Vehicle specifications
adversely affected.
The malfunction indicator lamp on
the instrument cluster may come on.
If this happens, contact your Toyota
dealer for service.
■If your engine knocks
●Consult your Toyota dealer.
●You may occasionally notice light
knocking for a short time while
accelerating or driving uphill. This
is normal and there is no need for
concern.
NOTICE
■Notice on fuel quality
●Do not use improper fuels. If
improper fuels are used, the
engine will be damaged.
●Do not use leaded gasoline.
Leaded gasoline can cause
damage to your vehicle’s
three-way catalytic converters
causing the emission control
system to malfunction.
●Do not use gasohol other than
the type previously stated.
Other gasohol may cause fuel
system damage or vehicle per-
formance problems.
●Using unleaded gasoline with
an octane number or rating
lower than the level previously
stated will cause persistent
heavy knocking.
At worst, this will lead to engine
damage.
■Fuel-related poor driveability
If poor driveability (poor hot start-
ing, vaporization, engine knock-
ing, etc.) is encountered after
using a different type of fuel, dis-
continue the use of that type of
fuel.
■When refueling with gasohol
Take care not to spill gasohol. It
can damage your vehicle’s paint.