
3
1 
5 
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
3-1. Key information 
Keys ...................................188 
3-2. Opening, closing and  
locking the doors 
Side doors..........................193 
Back door...........................201 
Smart entry & start  
system .............................207 
3-3. Adjusting the seats 
Front seats .........................262 
Rear seats .........................264 
Head restraints ..................266 
3-4. Adjusting the steering  
wheel and mirrors 
Steering wheel ...................270 
Inside rear view mirror .......272 
Outside rear view  
mirrors .............................274 
3-5. Opening and closing the  
windows 
Power windows ..................277 
4-1. Before driving 
Driving the vehicle ............. 284 
Cargo and luggage............ 295 
Trailer towing..................... 296 
4-2. Driving procedures 
Power (ignition) switch ...... 305 
EV drive mode................... 312 
Hybrid transmission  
(2ZR-FXE engine) ........... 315 
Hybrid transmission  
(M20A-FXS engine) ........ 319 
Turn signal lever................ 324 
Parking brake .................... 325 
Brake Hold ........................ 330 
4-3. Operating the  
lights and wipers 
Headlight switch ................ 333 
Automatic High Beam ....... 338 
Fog light switch ................. 343 
Windshield wipers and  
washer ............................ 345 
Rear window wiper and  
washer ............................ 348 
4-4. Refueling 
Opening the  
fuel tank cap .................... 350
3Operation of  
each component4Driving 

TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10720E 
7-1. Essential information 
Emergency flashers ...........670 
If your vehicle has to be  
stopped in 
an emergency ..................671 
If the vehicle is submerged  
or water on the road is 
rising ................................672 
7-2. Steps to take in an emergency 
If your vehicle needs to be  
towed .............................. 674 
If you think  
something is wrong ......... 680 
If a warning light turns on or  
a warning buzzer  
sounds ............................ 681 
If a warning message is  
displayed ......................... 692 
If you have a flat tire  
(vehicles with an 
emergency tire puncture 
repair kit)  ........................ 699 
If you have a flat tire  
(vehicles with a 
spare tire) ........................ 729 
If the hybrid system will not  
start ................................. 744 
If the electronic key does  
not operate properly ........ 746 
If the 12-volt battery is  
discharged ...................... 749 
If your vehicle overheats ... 757 
If the vehicle becomes  
stuck................................ 762
7When trouble arises 

16Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (left-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 305 
Starting the hybrid system/changing the modes . . . . . . . . .  . .  P. 305 
Emergency stop of the hybrid system . . . . . . . . . . . . . .  . . . . .  P. 671 
When the hybrid system will not start  . . . . . . . . . . . . .  . . . . . .  P. 744 
Warning messages  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 692 
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 315 
Shifting the shift lever  . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . .  P. 315 
Precautions against towing . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 674 
When the shift lever does not move  . . . . . . . . . . . . . .  . . . . . .  P. 317 
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 166 
Reading the meters/ 
adjusting the instrument cluster light . . . . . . . . . . . . .  . . .  P. 166, 173 
Warning lights/indicator lights  . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 158 
When the warning lights come on . . . . . . . . . . . . . . . .  . . . . . .  P. 681 

24Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (right-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 305 
Starting the hybrid system/changing the modes . . . . . . . . .  . .  P. 305 
Emergency stop of the hybrid system . . . . . . . . . . . . . .  . . . . .  P. 671 
When the hybrid system will not start  . . . . . . . . . . . . .  . . . . . .  P. 744 
Warning messages  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 692 
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 315 
Shifting the shift lever  . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . .  P. 315 
Precautions against towing . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 674 
When the shift lever does not move  . . . . . . . . . . . . . .  . . . . . .  P. 317 
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 166 
Reading the meters/ 
adjusting the instrument cluster light . . . . . . . . . . . . .  . . .  P. 166, 173 
Warning lights/indicator lights  . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 158 
When the warning lights come on . . . . . . . . . . . . . . . .  . . . . . .  P. 681 

441-1. For safe use
C-HR_HV_OM_Europe_OM10720E
WARNING
■SRS airbag precautions 
Observe the following precautions regarding the SRS airbags.  
Failure to do so may cause death or serious injury. 
● The  driver  and  all  passengers  in  the  vehicle  must  wear  their  seat  belts 
properly.
The SRS airbags are supplemental devices to be used with the se at belts. 
● The  SRS  driver  airbag  deploys  with  considerable  force,  and  can cause 
death or serious injury especially if the driver is very close  to the airbag. 
Since the risk zone for the driver’s airbag is the first 50 - 7 5 mm (2 - 3 in.) 
of  inflation,  placing  yourself  250  mm  (10  in.)  from  your  driver   airbag  pro- 
vides  you  with  a  clear  margin  of  safety.  This  distance  is  measu red  from 
the  center  of  the  steering  wheel  to  your  breastbone.  If  you  sit   less  than 
250  mm  (10  in.)  away  now,  you  can  change  your  driving  position  in sev- 
eral ways: 
• Move your seat to the rear as far as you can while still reach ing the ped- 
als comfortably. 
• Slightly  recline  the  back  of  the  seat.  Although  vehicle  design s  vary, 
many  drivers  can  achieve  the  250  mm  (10  in.)  distance,  even  wit h  the 
driver seat all the way forward, simply by reclining  the  back o f the seat 
somewhat.  If  reclining  the  back  of  your  seat  makes  it  hard  to  s ee  the 
road,  raise  yourself  by  using  a  firm,  non-slippery  cushion,  or  raise  the 
seat if your vehicle has that feature. 
• If  your  steering  wheel  is  adjustable,  tilt  it  downward.  This  p oints  the 
airbag toward your chest instead of your head and neck.
The seat should be adjusted as recommended above, while still m aintain- 
ing control of the foot pedals, steering wheel, and your view o f the instru- 
ment panel controls. 

461-1. For safe use
C-HR_HV_OM_Europe_OM10720E
WARNING
■SRS airbag precautions
●Do  not  allow  anyone  to  kneel  on  the 
passenger  seat  toward  the  door  or  put 
their head or hands outside the vehicle. 
● Vehicles  without  SRS  driver’s  knee 
airbag: Do not attach anything to or lean 
anything  against  areas  such  as  the
dashboard or steering wheel pad. 
These  items  can  become  projectiles 
when  the  SRS  driver  and  front  passen-
ger airbags deploy. 
Vehicles with SRS driver’s knee airbag: 
Do  not  attach  anything  to  or  lean  any-
thing  against  areas  such  as  the  dash- 
board,  steering  wheel  pad  and  lower 
portion of the instrument panel.
These  items  can  become  projectiles 
when  the  SRS  driver,  front  passenger 
and driver’s knee airbag deploy. 
● Do not attach anything to areas such as 
a  door,  windshield,  side  door  glass, 
front  or  rear  pillar,  roof  side  rail  and
assist  grip.  (Except  for  the  speed  limit 
label:  P. 707) 

921-2. Child safety
C-HR_HV_OM_Europe_OM10720E 
■Removing a child restraint system installed with a seat belt 
Press the buckle release button and fully retract the seat belt .
When releasing the buckle, the child restraint system may spring up due 
to  the  rebound  of  the  seat  cushion.  Release  the  buckle  while  ho lding 
down the child restraint system. 
Since the seat belt automatically reels itself, slowly return i t to the stow- 
ing position.
■ When installing a child restraint system 
You  may  need  a  locking  clip  to  install  the  child  restraint  syst em.  Follow  the 
instructions provided by the manufacturer of the system. If you r child restraint 
system  does  not  provide  a  locking  clip,  you  can  purchase  the  fo llowing  item 
from any authorized Toyota retailer or Toyota authorized repair er, or any reli- 
able repairer: Locking clip for child restraint system  
(Part No. 73119-22010)
WARNING
■ When installing a child restraint system 
Observe the following precautions. 
Failure to do so may result in death or serious injury. 
● Do  not  allow  children  to  play  with  the  seat  belt.  If  the  seat  belt  becomes 
twisted around a child’s neck, it may lead to choking or other  serious inju- 
ries  that  could  result  in  death.  If  this  occurs  and  the  buckle  cannot  be 
unfastened, scissors should be used to cut the belt. 
● Ensure that the belt and plate are securely locked and the seat belt is not 
twisted. 
● Shake the child restraint  system left and right, and forward and backward 
to ensure that it has been securely installed. 
● After securing a child restraint system, never adjust the seat. 
● When  a  junior  seat  is  installed,  always  ensure  that  the  shoulder  belt  is 
positioned  across  the  center  of  the  child’s  shoulder.  The  belt  should  be 
kept  away  from  the  child’s  neck,  but  not  so  that  it  could  fall  off the  child’s 
shoulder. 
● Follow  all  installation  instructions  provided  by  the  child  restraint  system 
manufacturer. 

1271-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
WARNING
■Road accident cautions 
Observe  the  following  precautions  to  reduce  the  risk  of  death  o r  serious 
injury: 
● Pull  your vehicle  off  the road,  apply the parking brake,  shift the shift  lever 
to P, and turn the hybrid system off. 
● Do not touch the high voltage parts, cables and connectors. 
● If  electric  wires  are  exposed  inside  or  outside  your  vehicle,  an  electric 
shock may occur. Never touch exposed electric wires. 
● 2ZR-FXE engine (for Guadelope, Martinique, F. Guiana and Greenland): If 
a fluid leak occurs, do not touch the fluid as it may be strong  alkaline elec- 
trolyte  from  the  hybrid  battery  (traction  battery).  If  it  comes   into  contact 
with your skin or eyes, wash it off immediately with a large am ount of water 
or, if possible, boric acid solution. Seek immediate medical at tention. 
● 2ZR-FXE  engine  (except  for  Guadelope,  Martinique,  F.  Guiana  and 
Greenland): Do not touch the batte ry if liquid is leaking from or adhering to 
it. If electrolyte (carbonic-based organic electrolyte) from th e hybrid battery 
(traction  battery)  comes  into  contact  with  the  eyes  or  skin,  it   could  cause 
blindness  or  skin  wounds.  In  the  unlikely  event  that  it  comes  i nto  contact 
with the eyes or skin, wash it of f immediately with a large amount of water, 
and seek immediate medical attention. 
● 2ZR-FXE  engine  (except  for  Guadelope,  Martinique,  F.  Guiana  and 
Greenland):  If  electrolyte  is  leaking  from  the  hybrid  battery  ( traction  bat- 
tery),  do  not  approach  the  vehicle.  Even  in  the  unlikely  event  that  the 
hybrid  battery  (traction  battery)  is  damaged,  the  internal  cons truction  of 
the  battery  will  prevent  a  large  amount  of  electrolyte  from  lea king  out. 
However, any electrolyte that does leak out will give off a vap or. This vapor 
is an irritant to skin and eyes and could cause acute poisoning  if inhaled. 
● 2ZR-FXE  engine  (except  for  Guadelope,  Martinique,  F.  Guiana  and 
Greenland):  Do  not  bring  burning  or   high-temperature  items  close  to  the 
electrolyte. The electrolyte may ignite and cause a fire. 
● If a fire occurs in the Hybrid Electric Vehicle, leave the vehicle as soon as 
possible.  Never  use  a  fire  extinguisher  that  is  not  meant  for  e lectric  fires. 
Using even a small amount of water may be dangerous. 
● If  your  vehicle  needs  to  be  towed,  do  so  with  front  wheels  raised.  If  the 
wheels connected to the electric motor (traction motor) are on  the ground 
when  towing,  the  motor  may  continue  to  generate  electricity.  Th is  may 
cause a fire. ( P. 674) 
● Carefully  inspect  the  ground  under  the  vehicle.  If  you  find  that  liquid  has 
leaked onto the ground, the fuel system may have been damaged.  Leave 
the vehicle as soon as possible.