3
1
5
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
3-1. Key information
Keys ...................................188
3-2. Opening, closing and
locking the doors
Side doors..........................193
Back door...........................201
Smart entry & start
system .............................207
3-3. Adjusting the seats
Front seats .........................262
Rear seats .........................264
Head restraints ..................266
3-4. Adjusting the steering
wheel and mirrors
Steering wheel ...................270
Inside rear view mirror .......272
Outside rear view
mirrors .............................274
3-5. Opening and closing the
windows
Power windows ..................277
4-1. Before driving
Driving the vehicle ............. 284
Cargo and luggage............ 295
Trailer towing..................... 296
4-2. Driving procedures
Power (ignition) switch ...... 305
EV drive mode................... 312
Hybrid transmission
(2ZR-FXE engine) ........... 315
Hybrid transmission
(M20A-FXS engine) ........ 319
Turn signal lever................ 324
Parking brake .................... 325
Brake Hold ........................ 330
4-3. Operating the
lights and wipers
Headlight switch ................ 333
Automatic High Beam ....... 338
Fog light switch ................. 343
Windshield wipers and
washer ............................ 345
Rear window wiper and
washer ............................ 348
4-4. Refueling
Opening the
fuel tank cap .................... 350
3Operation of
each component4Driving
TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10720E
7-1. Essential information
Emergency flashers ...........670
If your vehicle has to be
stopped in
an emergency ..................671
If the vehicle is submerged
or water on the road is
rising ................................672
7-2. Steps to take in an emergency
If your vehicle needs to be
towed .............................. 674
If you think
something is wrong ......... 680
If a warning light turns on or
a warning buzzer
sounds ............................ 681
If a warning message is
displayed ......................... 692
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit) ........................ 699
If you have a flat tire
(vehicles with a
spare tire) ........................ 729
If the hybrid system will not
start ................................. 744
If the electronic key does
not operate properly ........ 746
If the 12-volt battery is
discharged ...................... 749
If your vehicle overheats ... 757
If the vehicle becomes
stuck................................ 762
7When trouble arises
16Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (left-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 305
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 305
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 671
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 744
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 692
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Shifting the shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 674
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 317
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 166
Reading the meters/
adjusting the instrument cluster light . . . . . . . . . . . . . . . . P. 166, 173
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 681
24Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (right-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 305
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 305
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 671
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 744
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 692
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Shifting the shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 674
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 317
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 166
Reading the meters/
adjusting the instrument cluster light . . . . . . . . . . . . . . . . P. 166, 173
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 681
441-1. For safe use
C-HR_HV_OM_Europe_OM10720E
WARNING
■SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the se at belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
Since the risk zone for the driver’s airbag is the first 50 - 7 5 mm (2 - 3 in.)
of inflation, placing yourself 250 mm (10 in.) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measu red from
the center of the steering wheel to your breastbone. If you sit less than
250 mm (10 in.) away now, you can change your driving position in sev-
eral ways:
• Move your seat to the rear as far as you can while still reach ing the ped-
als comfortably.
• Slightly recline the back of the seat. Although vehicle design s vary,
many drivers can achieve the 250 mm (10 in.) distance, even wit h the
driver seat all the way forward, simply by reclining the back o f the seat
somewhat. If reclining the back of your seat makes it hard to s ee the
road, raise yourself by using a firm, non-slippery cushion, or raise the
seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This p oints the
airbag toward your chest instead of your head and neck.
The seat should be adjusted as recommended above, while still m aintain-
ing control of the foot pedals, steering wheel, and your view o f the instru-
ment panel controls.
461-1. For safe use
C-HR_HV_OM_Europe_OM10720E
WARNING
■SRS airbag precautions
●Do not allow anyone to kneel on the
passenger seat toward the door or put
their head or hands outside the vehicle.
● Vehicles without SRS driver’s knee
airbag: Do not attach anything to or lean
anything against areas such as the
dashboard or steering wheel pad.
These items can become projectiles
when the SRS driver and front passen-
ger airbags deploy.
Vehicles with SRS driver’s knee airbag:
Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad and lower
portion of the instrument panel.
These items can become projectiles
when the SRS driver, front passenger
and driver’s knee airbag deploy.
● Do not attach anything to areas such as
a door, windshield, side door glass,
front or rear pillar, roof side rail and
assist grip. (Except for the speed limit
label: P. 707)
921-2. Child safety
C-HR_HV_OM_Europe_OM10720E
■Removing a child restraint system installed with a seat belt
Press the buckle release button and fully retract the seat belt .
When releasing the buckle, the child restraint system may spring up due
to the rebound of the seat cushion. Release the buckle while ho lding
down the child restraint system.
Since the seat belt automatically reels itself, slowly return i t to the stow-
ing position.
■ When installing a child restraint system
You may need a locking clip to install the child restraint syst em. Follow the
instructions provided by the manufacturer of the system. If you r child restraint
system does not provide a locking clip, you can purchase the fo llowing item
from any authorized Toyota retailer or Toyota authorized repair er, or any reli-
able repairer: Locking clip for child restraint system
(Part No. 73119-22010)
WARNING
■ When installing a child restraint system
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not allow children to play with the seat belt. If the seat belt becomes
twisted around a child’s neck, it may lead to choking or other serious inju-
ries that could result in death. If this occurs and the buckle cannot be
unfastened, scissors should be used to cut the belt.
● Ensure that the belt and plate are securely locked and the seat belt is not
twisted.
● Shake the child restraint system left and right, and forward and backward
to ensure that it has been securely installed.
● After securing a child restraint system, never adjust the seat.
● When a junior seat is installed, always ensure that the shoulder belt is
positioned across the center of the child’s shoulder. The belt should be
kept away from the child’s neck, but not so that it could fall off the child’s
shoulder.
● Follow all installation instructions provided by the child restraint system
manufacturer.
1271-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
WARNING
■Road accident cautions
Observe the following precautions to reduce the risk of death o r serious
injury:
● Pull your vehicle off the road, apply the parking brake, shift the shift lever
to P, and turn the hybrid system off.
● Do not touch the high voltage parts, cables and connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● 2ZR-FXE engine (for Guadelope, Martinique, F. Guiana and Greenland): If
a fluid leak occurs, do not touch the fluid as it may be strong alkaline elec-
trolyte from the hybrid battery (traction battery). If it comes into contact
with your skin or eyes, wash it off immediately with a large am ount of water
or, if possible, boric acid solution. Seek immediate medical at tention.
● 2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland): Do not touch the batte ry if liquid is leaking from or adhering to
it. If electrolyte (carbonic-based organic electrolyte) from th e hybrid battery
(traction battery) comes into contact with the eyes or skin, it could cause
blindness or skin wounds. In the unlikely event that it comes i nto contact
with the eyes or skin, wash it of f immediately with a large amount of water,
and seek immediate medical attention.
● 2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland): If electrolyte is leaking from the hybrid battery ( traction bat-
tery), do not approach the vehicle. Even in the unlikely event that the
hybrid battery (traction battery) is damaged, the internal cons truction of
the battery will prevent a large amount of electrolyte from lea king out.
However, any electrolyte that does leak out will give off a vap or. This vapor
is an irritant to skin and eyes and could cause acute poisoning if inhaled.
● 2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland): Do not bring burning or high-temperature items close to the
electrolyte. The electrolyte may ignite and cause a fire.
● If a fire occurs in the Hybrid Electric Vehicle, leave the vehicle as soon as
possible. Never use a fire extinguisher that is not meant for e lectric fires.
Using even a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with front wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. Th is may
cause a fire. ( P. 674)
● Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.