
6136-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■Before recharging 
When  recharging,  the  12-volt  battery  produces  hydrogen  gas  whic h  is  flam- 
mable  and  explosive.  Therefore,  observe  the  following  precautio ns  before 
recharging: 
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis- 
connect the ground cable. 
● Make sure the power switch on the charger is off when connecting and dis- 
connecting the charger cables to the 12-volt battery. 
■ After recharging/reconnecting the 12-volt battery 
● The hybrid system may not start. Follow the procedure below to initialize the 
system. 
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles  with  entry  function:  Unlocking  the  doors  using  the  smart  entry  & 
start system may not be possible immediately after reconnecting  the 12-volt 
battery.  If  this  happens,  use  the  wireless  remote  control  or  th e  mechanical 
key to lock/unlock the doors. 
● Start  the  hybrid  system  with  the  power  switch  in ACCESSORY  mode.  The 
hybrid  system  may not  start  with  the  power  switch  turned  off. H owever,  the 
hybrid system will operate normally from the second attempt. 
● The  power  switch  mode  is  recorded  by  the  vehicle.  If  the  12-volt  battery  is 
reconnected,  the  vehicle  will  return  the  power  switch  mode  to  t he  status  it 
was  in  before  the  12-volt  battery  was  disconnected.  Make  sure  t o  turn  off 
the power before disconnect the 12-volt battery. Take extra car e when con- 
necting  the  12-volt  battery  if  the  power  switch  mode  prior  to  d ischarge  is 
unknown. 
If  the  system  will  not  start  even  after  multiple  attempts  all  m ethods  above, 
contact  any  authorized  Toyota  retailer  or  Toyota  authorized  rep airer,  or  any 
reliable repairer.
1
2
3 

6146-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
WARNING
■Chemicals in the 12-volt battery 
The 12-volt battery contains poisonous and corrosive sulfuric a cid and may 
produce hydrogen gas which is flammable and explosive. To reduc e the risk 
of death or serious injury, take  the following precautions while working on or 
near the 12-volt battery: 
● Do not cause sparks by touching the 12-volt battery terminals with tools. 
● Do not smoke or light a match near the 12-volt battery. 
● Avoid contact with eyes, skin and clothes. 
● Never inhale or swallow electrolyte. 
● Wear protective safety glasses when working near the 12-volt battery. 
● Keep children away from the 12-volt battery. 
■ Where to safely charge the 12-volt battery 
Always charge the 12-volt battery in an open area. Do not charg e the 12-volt 
battery in a garage or closed room where there is insufficient  ventilation. 
■ Emergency measures regarding electrolyte 
● If electrolyte gets in your eyes  
Flush  your  eyes  with  clean  water  for  at  least  15  minutes  and  ge t immedi- 
ate medical attention. If possible, continue to apply water wit h a sponge or 
cloth while traveling to the nearest medical facility. 
● If electrolyte gets on your skin  
Wash the affected area thoroughly. If you feel pain or burning,  get medical 
attention immediately. 
● If electrolyte gets on your clothes  
It can soak through clothing on to your skin. Immediately take  off the cloth- 
ing and follow the procedure above if necessary. 
● If  you  accidentally  swallow  electrolyte  Drink  a  large  quantity of  water  or 
milk. Get emergency medical attention immediately. 
■ When replacing the 12-volt battery 
Use a  12-volt battery designed  for this vehicle. Failure to do  so may  cause 
gas  (hydrogen)  to  enter  the  passenger  compartment,  causing  a  fi re  or 
explosion. 
For  replacement  of  the  12-volt  battery,  contact  any  authorized  To y o t a 
retailer or Toyota authorized repairer, or any reliable repaire r. 

6156-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
NOTICE
■When recharging the 12-volt battery 
Never  recharge  the  12-volt  battery  while  the  hybrid  system  is  o perating. 
Also, be sure all accessories are turned off. 

669
7When trouble arises
C-HR_HV_OM_Europe_OM10720E 
7-1. Essential information 
Emergency flashers ........... 670 
If your vehicle has to be  
stopped in  
an emergency .................. 671 
If the vehicle is submerged  
or water on the road is 
rising ................................ 672 
7-2. Steps to  
take in an emergency 
If your vehicle needs to be  
towed ............................... 674 
If you think  
something is wrong.......... 680 
If a warning light turns on or  
a warning buzzer  
sounds ............................. 681 
If a warning message is  
displayed ......................... 692 
If you have a flat tire  
(vehicles with an 
emergency tire puncture 
repair kit).......................... 699 
If you have a flat tire  
(vehicles with a 
spare tire) ........................ 729 
If the hybrid system will not  
start.................................. 744 
If the electronic key does  
not operate properly ........ 746 
If the 12-volt battery is  
discharged ....................... 749 
If your vehicle overheats .... 757 
If the vehicle becomes  
stuck ................................ 762 

6707-1. Essential information
C-HR_HV_OM_Europe_OM10720E
Emergency flashers
Press the switch.
All  the  turn  signal  lights  will  flash. 
To  turn  them  off,  press  the  switch
once again.
■ Emergency flashers 
If the emergency flashers are used for a long time while the hy brid system is 
not operating (while the “READY” indicator is not illuminated),  the 12-volt bat- 
tery may discharge.
The emergency flashers are used to warn other drivers when the 
vehicle has to be stopped in the road due to a breakdown, etc. 

6887-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Electric power steering system warning light (warning buzzer) 
When  the  12-volt  battery  charge  becomes  insufficient  or  the  vol tage  tempo- 
rarily  drops,  the  electric  power  steering  system  warning  light  may  come  on 
and the warning buzzer may sound. 
■ If the malfunction indicator lamp comes on while driving 
For some models, the malfunction indicator lamp will come on if  the fuel tank 
becomes completely empty. If the fuel tank is empty, refuel the  vehicle imme- 
diately. The malfunction indicator lamp will go off after sever al trips. 
If  the  malfunction  indicator  lamp  does  not  go  off,  contact  any  authorized 
Toyota retailer or Toyota authorized  repairer, or any reliable  repairer as  soon 
as possible. 
■ Front  passenger  detection  sensor,  seat  belt  reminder  and  warning 
buzzer 
● If luggage is placed on the front passenger seat, the front passenger detec- 
tion  sensor  may  cause  the warning  light  to flash  and the  warnin g  buzzer  to 
sound even if a passenger is not sitting in the seat. 
● If  a  cushion  is  placed  on  the  seat,  the  sensor  may  not  detect  a  passenger, 
and the warning light may not operate properly. 
■ Warning light operations for unfastened rear passenger seat belts 
● When  opening  and  closing  the  rear  door,  the  warning  light  comes  on  for 
approximately a certain period of time. 
● When any of the rear seat belts are unfastened, the warning light comes on. 
When the rear doors are opened and  closed while the warning light is on, the 
warning light will turn off after approximately a certain perio d of time. 
■ When the tire pressure warning light comes on 
Inspect the appearance of the tire to check that the tire is no t punctured. 
If the tire is punctured:  P. 699, 729 
If the tire is not punctured: 
Carry out the following procedure after the tire temperature ha s lowered suffi- 
ciently. 
● Check the tire inflation pressure and adjust to the appropriate level. 
● If  the  warning  light  does  not  go  out  even  after  several  minutes,  check  that 
the tire inflation pressure is at the specified level and carry  out initialization. 
( P. 619) 
The warning light may come on again if the above operations are  conducted 
without first allowing the tire temperature to lower sufficient ly. 

6957-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If  a  message  that  indicates  the  need  for  referring  to  Owner’s  Manual  is 
displayed 
● If “Engine Coolant Temperature High.”is shown, follow the instructions  
(P. 757). 
● If  the  following  messages  are  shown,  there  may  be  a  malfunction.  Immedi- 
ately  stop  the  vehicle  in  a  safe  place  and  contact  any  authoriz ed  Toyota 
retailer or Toyota  authorized  repairer,  or  any  reliable repaire r.  Continuing  to 
drive the vehicle may be dangerous. 
• “Braking Power Low.” 
• “Charging System Malfunction.” 
• “Engine Oil Pressure Low.” 
● If  the  following  messages  are  shown,  there  may  be  a  malfunction.  Immedi- 
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota 
authorized repairer, or any reliable repairer. 
• “Hybrid System Malfunction.” 
• “Check Engine.”
• “Hybrid Battery System Malfunction.” 
• “Accelerator system Malfunction.” 
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 531) 
• “Hybrid System Stopped” 
• “Engine Stopped” 
● If the “Low 12-Volt Battery.” is shown, 
• When  the  display  goes  off  after  several  seconds  (displays  for  about  6 
seconds):  
Maintain  the  hybrid  system  operation  for  more  than  15  minutes  a nd 
charge the 12-volt battery. 
• When the display does not go off:  
Start up the hybrid system using the procedures: P. 749 
● If  “Maintenance  required  for  Traction  battery  cooling  parts.  See  owner’s 
manual.”  is  shown,  the  filters  may  be  clogged,  the  air  intake  v ents  may  be 
blocked, or there may be a gap i n the duct. Therefore, perform the following 
correction procedure. 
• If the air intake vents and filters of the hybrid battery (tra ction battery) are 
dirty, perform the procedure on P. 640 to clean them. 
• If  the  warning  message  is  shown  when  the  air  intake  vents  and  filters  of 
the  hybrid  battery  (traction  battery)  are  not  dirty,  have  the  v ehicle 
inspected by any authorized Toyota retailer or Toyota authorize d repairer, 
or any reliable repairer immediately. 

6977-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If “Auto Power OFF to Conserve Battery” is shown 
The power switch has been turned off by the automatic power off  function. 
When  starting  the  hybrid  system  next  time,  operate  the  hybrid  s ystem  for 
approximately 5 minutes to recharge the 12-volt battery. 
■ If  “A  New  Key  has  been  Registered.  Contact Your  Dealer  for  Details.”  is 
shown 
This  message  will  be  displayed  each  time  the  driver’s  door  is  o pened  when 
the  doors  are  unlocked  from  the  outside  for  approximately  one  w eek  after  a 
new electronic key has been registered. 
If this message is displayed but you have not had a new electro nic key regis- 
tered, ask any authorized Toyota  retailer or Toyota authorized repairer, or any 
reliable  repairer  to  check  if  an  unknown  electronic  key  (other  than  those  in 
your possession) has been registered. 
■ If a message that indicates the malfunction of front camera is displayed 
The  following  systems  may  be  suspended  until  the  problem  shown  in  the 
message is resolved. ( P. 367, 681) 
● PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
●RSA (Road Sign Assist)*
●Automatic High Beam* 
*: If equipped 
■ If a message that indicates the malfunction of radar sensor is displayed 
The  following  systems  may  be  suspended  until  the  problem  shown  in  the 
message is resolved. ( P. 367, 681) 
● PCS (Pre-Collision system)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range* 
*: If equipped