
6136-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas whic h is flam-
mable and explosive. Therefore, observe the following precautio ns before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles with entry function: Unlocking the doors using the smart entry &
start system may not be possible immediately after reconnecting the 12-volt
battery. If this happens, use the wireless remote control or th e mechanical
key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure t o turn off
the power before disconnect the 12-volt battery. Take extra car e when con-
necting the 12-volt battery if the power switch mode prior to d ischarge is
unknown.
If the system will not start even after multiple attempts all m ethods above,
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
1
2
3

6146-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
WARNING
■Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric a cid and may
produce hydrogen gas which is flammable and explosive. To reduc e the risk
of death or serious injury, take the following precautions while working on or
near the 12-volt battery:
● Do not cause sparks by touching the 12-volt battery terminals with tools.
● Do not smoke or light a match near the 12-volt battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the 12-volt battery.
● Keep children away from the 12-volt battery.
■ Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charg e the 12-volt
battery in a garage or closed room where there is insufficient ventilation.
■ Emergency measures regarding electrolyte
● If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and ge t immedi-
ate medical attention. If possible, continue to apply water wit h a sponge or
cloth while traveling to the nearest medical facility.
● If electrolyte gets on your skin
Wash the affected area thoroughly. If you feel pain or burning, get medical
attention immediately.
● If electrolyte gets on your clothes
It can soak through clothing on to your skin. Immediately take off the cloth-
ing and follow the procedure above if necessary.
● If you accidentally swallow electrolyte Drink a large quantity of water or
milk. Get emergency medical attention immediately.
■ When replacing the 12-volt battery
Use a 12-volt battery designed for this vehicle. Failure to do so may cause
gas (hydrogen) to enter the passenger compartment, causing a fi re or
explosion.
For replacement of the 12-volt battery, contact any authorized To y o t a
retailer or Toyota authorized repairer, or any reliable repaire r.

6156-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
NOTICE
■When recharging the 12-volt battery
Never recharge the 12-volt battery while the hybrid system is o perating.
Also, be sure all accessories are turned off.

669
7When trouble arises
C-HR_HV_OM_Europe_OM10720E
7-1. Essential information
Emergency flashers ........... 670
If your vehicle has to be
stopped in
an emergency .................. 671
If the vehicle is submerged
or water on the road is
rising ................................ 672
7-2. Steps to
take in an emergency
If your vehicle needs to be
towed ............................... 674
If you think
something is wrong.......... 680
If a warning light turns on or
a warning buzzer
sounds ............................. 681
If a warning message is
displayed ......................... 692
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit).......................... 699
If you have a flat tire
(vehicles with a
spare tire) ........................ 729
If the hybrid system will not
start.................................. 744
If the electronic key does
not operate properly ........ 746
If the 12-volt battery is
discharged ....................... 749
If your vehicle overheats .... 757
If the vehicle becomes
stuck ................................ 762

6707-1. Essential information
C-HR_HV_OM_Europe_OM10720E
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■ Emergency flashers
If the emergency flashers are used for a long time while the hy brid system is
not operating (while the “READY” indicator is not illuminated), the 12-volt bat-
tery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.

6887-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the vol tage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after sever al trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon
as possible.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ Warning light operations for unfastened rear passenger seat belts
● When opening and closing the rear door, the warning light comes on for
approximately a certain period of time.
● When any of the rear seat belts are unfastened, the warning light comes on.
When the rear doors are opened and closed while the warning light is on, the
warning light will turn off after approximately a certain perio d of time.
■ When the tire pressure warning light comes on
Inspect the appearance of the tire to check that the tire is no t punctured.
If the tire is punctured: P. 699, 729
If the tire is not punctured:
Carry out the following procedure after the tire temperature ha s lowered suffi-
ciently.
● Check the tire inflation pressure and adjust to the appropriate level.
● If the warning light does not go out even after several minutes, check that
the tire inflation pressure is at the specified level and carry out initialization.
( P. 619)
The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficient ly.

6957-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If a message that indicates the need for referring to Owner’s Manual is
displayed
● If “Engine Coolant Temperature High.”is shown, follow the instructions
(P. 757).
● If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authoriz ed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r. Continuing to
drive the vehicle may be dangerous.
• “Braking Power Low.”
• “Charging System Malfunction.”
• “Engine Oil Pressure Low.”
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction.”
• “Check Engine.”
• “Hybrid Battery System Malfunction.”
• “Accelerator system Malfunction.”
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 531)
• “Hybrid System Stopped”
• “Engine Stopped”
● If the “Low 12-Volt Battery.” is shown,
• When the display goes off after several seconds (displays for about 6
seconds):
Maintain the hybrid system operation for more than 15 minutes a nd
charge the 12-volt battery.
• When the display does not go off:
Start up the hybrid system using the procedures: P. 749
● If “Maintenance required for Traction battery cooling parts. See owner’s
manual.” is shown, the filters may be clogged, the air intake v ents may be
blocked, or there may be a gap i n the duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (tra ction battery) are
dirty, perform the procedure on P. 640 to clean them.
• If the warning message is shown when the air intake vents and filters of
the hybrid battery (traction battery) are not dirty, have the v ehicle
inspected by any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer immediately.

6977-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered. Contact Your Dealer for Details.” is
shown
This message will be displayed each time the driver’s door is o pened when
the doors are unlocked from the outside for approximately one w eek after a
new electronic key has been registered.
If this message is displayed but you have not had a new electro nic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 367, 681)
● PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
●RSA (Road Sign Assist)*
●Automatic High Beam*
*: If equipped
■ If a message that indicates the malfunction of radar sensor is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 367, 681)
● PCS (Pre-Collision system)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
*: If equipped