
6026-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E 
■Adding engine oil 
If the oil level is below or near the low level mark, add engin e oil of the 
same type as that already in the engine. 
Make  sure  to  check  the  oil  type  and  prepare  the  items  needed 
before adding oil. 
Remove the oil filler cap by turning it counterclockwise. 
Add engine oil slowly, checking the dipstick. 
Install the oil filler cap by turning it clockwise.
■ Engine oil consumption 
A certain amount of engine oil will be consumed while driving.  In the following 
situations,  oil  consumption  may  increase,  and  engine  oil  may  ne ed  to  be 
refilled in between oil maintenance intervals. 
● When the engine is new, for example directly after purchasing the vehicle or 
after replacing the engine 
● If low quality oil or oil of an inappropriate viscosity is used 
● When  driving  at  high  engine  speeds  or  with  a  heavy  load,  when  towing,  or 
when driving while accelerating or decelerating frequently 
● When  leaving  the  engine  idling  for  a  long  time,  or  when  driving  frequently 
through heavy traffic
2ZR-FXE engineM20A-FXS engine
Engine oil selection P. 770
Oil quantity (Low  Full)1.5 L (1.6 qt., 1.3 lmp.qt.)
ItemsClean funnel
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6036-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
WARNING
■Used engine oil 
● Used  engine  oil  contains  potentially  harmful  contaminants  which may 
cause  skin  disorders  such  as  inflammation  and  skin  cancer,  so  c are 
should be taken to avoid prolonged and repeated contact. To rem ove used 
engine oil from your skin, wash thoroughly with soap and water. 
● Dispose  of  used  oil  and  filters  only  in  a  safe  and  acceptable  manner.  Do 
not dispose of used oil and filters in household trash, in sewe rs or onto the 
ground.  Call  any  authorized  Toyota  retailer  or  Toyota  authorize d  repairer, 
or  any  reliable  repairer  service  station  or  auto  parts  store  fo r  information 
concerning recycling or disposal. 
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage 
Check the oil level on a regular basis. 
■ When replacing the engine oil 
● Be careful not to spill engine oil on the vehicle components. 
● Avoid overfilling, or the engine could be damaged. 
● Check the oil level on the dipstick every time you refill the vehicle. 
● Be sure the engine oil filler cap is properly tightened. 

6056-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■Coolant selection 
Only use  “Toyota  Super  Long  Life  Coolant”  or  a  similar  high  qua lity ethylene 
glycol based non-silicate, non-am ine, non-nitrite, and non-borate coolant with 
long-life hybrid organic acid technology. 
“Toyota Super Long Life Coolant” is a mixture of 50% coolant an d 50% deion- 
ized water. (Minimum temperature: -35 C [-31F]) 
For  more  details  about  coolant,  contact  any  authorized  Toyota  r etailer  or 
Toyota authorized repairer, or any reliable repairer. 
■ If the coolant level drops within a short time of replenishing 
Visually check the radiator, hoses, engine/power control unit c oolant reservoir 
caps, drain cock and water pump.  
If you cannot find a leak, have any authorized Toyota retailer  or Toyota autho- 
rized  repairer, or  any   reliable  repairer  test the  cap and  check  for leaks in the 
cooling system.
WARNING
■ When the hybrid system is hot 
Do not remove the engine/power control unit coolant reservoir c aps. 
The cooling system may be under pressure and may spray hot cool ant if the 
cap is removed, causing serious injuries, such as burns.
NOTICE
■ When adding coolant 
Coolant is neither plain water  nor straight antifreeze. The correct mixture of 
water  and  antifreeze  must  be  used  to  provide  proper  lubrication ,  corrosion 
protection and cooling. Be sure to read the antifreeze or coola nt label. 
■ If you spill coolant 
Be sure to wash it off with water to prevent it from damaging p arts or paint. 

6066-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
Check the radiator and condenser and clear away any foreign objects.  
If  either  of  the  above  parts  is  extremely  dirty  or  you  are  not  sure  of 
their condition, have your vehicle inspected by any authorized  To y o t a 
retailer or Toyota authorized repairer, or any reliable repaire r. 
Check the 12-volt battery as follows.
■12-volt battery exterior 
Make  sure  that  the  12-volt  battery  terminals  are  not  corroded  a nd 
that there are no loose connections, cracks, or loose clamps. 
Te r m i n a l s 
Hold-down clamp
Radiator and condenser
WARNING
■ When the hybrid system is hot 
Do not touch the radiator or condenser as they may be hot and c ause seri- 
ous injuries, such as burns.
12-volt battery (2ZR-FXE engine) 

6486-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
Checking and replacing fuses
Turn the power switch off. 
Open the fuse box cover. 
Engine compartment type A fuse box 
While  pushing  the  2  claws,  lift  up 
the cover.
When closing the cover, make sure 
to attach the 2 claws.
Engine compartment type B fuse box (2ZR-FXE engine) 
While  pushing  the  3  claws,  lift  up 
the cover.
When closing the cover, make sure 
to attach the 3 claws.
Engine compartment type B fuse box (M20A-FXS engine) 
While  pushing  the  3  claws,  lift  up 
the cover.
When closing the cover, make sure 
to attach the 3 claws.
If  any  of  the  electrical  components  do  not  operate,  a  fuse  may 
have blown. If this happens, check and replace the fuses as nec - 
essary.
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6867-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
Tire pressure warning light 
When the light comes on: 
Low tire inflation pressure such as
• Natural causes ( P. 689) 
• Flat tire ( P. 699, 729) 
 Adjust  the  tire  inflation  pressure  to  the  specified 
level.  
The  light will turn off  after  a few  minutes. In case  the 
light  does  not  turn  off  even  if  the  tire  inflation  pres-
sure  is  adjusted,  have  the  system  checked  by  any 
authorized  Toyota  retailer  or  Toyota  authorized 
repairer, or any reliable repairer.
When the light comes on after blinking for 1 minute: 
Malfunction in the tire pressure warning system ( P. 689) 
 Have  the  system  checked  by any  authorized  Toyota 
retailer  or  Toyota  authorized  repairer,  or  any  reliable 
repairer.
*1High engine coolant temperature warning light (warning
buzzer) 
Indicates that the engine coolant temperature is too high
 P. 757
*1Hybrid system overheat warning light (warning buzzer) 
Indicates that the hybrid system has overheated 
 Stop the vehicle in a safe place.  
Handling method ( P. 759)
Warning lightWarning light/Details/Actions 

6957-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If  a  message  that  indicates  the  need  for  referring  to  Owner’s  Manual  is 
displayed 
● If “Engine Coolant Temperature High.”is shown, follow the instructions  
(P. 757). 
● If  the  following  messages  are  shown,  there  may  be  a  malfunction.  Immedi- 
ately  stop  the  vehicle  in  a  safe  place  and  contact  any  authoriz ed  Toyota 
retailer or Toyota  authorized  repairer,  or  any  reliable repaire r.  Continuing  to 
drive the vehicle may be dangerous. 
• “Braking Power Low.” 
• “Charging System Malfunction.” 
• “Engine Oil Pressure Low.” 
● If  the  following  messages  are  shown,  there  may  be  a  malfunction.  Immedi- 
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota 
authorized repairer, or any reliable repairer. 
• “Hybrid System Malfunction.” 
• “Check Engine.”
• “Hybrid Battery System Malfunction.” 
• “Accelerator system Malfunction.” 
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 531) 
• “Hybrid System Stopped” 
• “Engine Stopped” 
● If the “Low 12-Volt Battery.” is shown, 
• When  the  display  goes  off  after  several  seconds  (displays  for  about  6 
seconds):  
Maintain  the  hybrid  system  operation  for  more  than  15  minutes  a nd 
charge the 12-volt battery. 
• When the display does not go off:  
Start up the hybrid system using the procedures: P. 749 
● If  “Maintenance  required  for  Traction  battery  cooling  parts.  See  owner’s 
manual.”  is  shown,  the  filters  may  be  clogged,  the  air  intake  v ents  may  be 
blocked, or there may be a gap i n the duct. Therefore, perform the following 
correction procedure. 
• If the air intake vents and filters of the hybrid battery (tra ction battery) are 
dirty, perform the procedure on P. 640 to clean them. 
• If  the  warning  message  is  shown  when  the  air  intake  vents  and  filters  of 
the  hybrid  battery  (traction  battery)  are  not  dirty,  have  the  v ehicle 
inspected by any authorized Toyota retailer or Toyota authorize d repairer, 
or any reliable repairer immediately. 

6967-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E 
■ If “Engine Oil Level Low. Add or Replace Oil.”is displayed 
The engine oil level is low. Check the level of the engine oil,  and add if neces- 
sary. 
This  message  may  appear  if  the  vehicle  is  stopped  on  a  slope.  M ove  the 
vehicle to a level surface and check to see if the message disa ppears. 
■ If “Hybrid System Stopped. Steering Power Low.”is displayed 
This message is displayed if the hybrid system is stopped while  driving.  
When  steering  wheel  operations  are  heavier  than  usual,  grip  the   steering 
wheel firmly and operate it using more force than usual. 
■ If “Hybrid System Overheated. Reduced Output Power.” is shown 
This  message  may  be  shown  when  driving  under  severe  operating  c ondi- 
tions. (For example, when driving up a long steep hill.) 
Handling method:  P. 757 
■ If  “Depress  Brake  When  Vehicle  is Stopped.  Hybrid  System  may  Over- 
heat.” is shown 
The message may be shown when the accelerator pedal is depresse d to hold 
the vehicle while the vehicle is stopped on an uphill, etc. 
The hybrid system may overheat. Release the accelerator pedal a nd depress 
the brake pedal. 
■ If  “Traction  battery  needs  to  be  protected.  Shift  into    to  restart.”  is 
shown 
This  message  is  displayed  when  the  hybrid  battery  (traction  bat tery)  charge 
has become extremely low because the shift lever has been left  in N for a cer- 
tain amount of time.  
When operating the vehicle, shift to P and restart the hybrid s ystem. 
■ If  “Traction  battery  needs  to  be  protected.  Refrain  from  the  use  of  
position.” is shown 
This message may be displayed when the shift lever is in N.  
As the hybrid battery (traction battery) cannot be charged when  the shift lever 
is in N, shift the shift lever to P when the vehicle is stopped . 
■ If “Shift is in   Release Accelerator Before Shifting” is shown 
Message  is  displayed  when  the  accelerator  pedal  has  been  depres sed  and 
the shift lever is in N.  
Release the accelerator pedal and shift the shift lever to D or  R. 
■ If “Shift to   Before Exiting Vehicle” is shown 
Message  is  displayed  when  the  driver’s  door  is  opened  without  t urning  the 
power switch to off with the shift lever in any position other  than P.  
Shift the shift position to P.