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7-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
There may not be sufficient fuel
in the vehicle’s tank. Refuel the
vehicle.
The engine may be flooded. Try
to restart the engine again fol-
lowing correct starting proce-
dures. ( P.129, 130)
There may be a malfunction in
the engine immobilizer system.
( P. 7 4 )
One of the following may be the
cause of the problem:
The battery may be discharged.
( P.335)
The battery terminal connec-
tions may be loose or corroded.
( P.262)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key bat-
tery depletion or a blown fuse.
However, an interim measure is
available to start the engine.
( P.333)
One of the following may be the
cause of the problem:
The battery may be discharged.
( P.335)
One or both of the battery termi-
nals may be disconnected.
( P.262)
There may be a malfunction in
the steering lock system (vehi-
cles with smart entry & start sys-
tem).
Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer if the problem cannot
be repaired, or if repair procedures are
unknown.
If the engine will not
start
If the engine will not start even
though correct starting proce-
dures are being followed
( P.129, 130), consider each of
the following points:
The engine will not start
even though the starter
motor operates normally.
The starter motor turns over
slowly, the interior lights
and headlights are dim, or
the horn does not sound or
sounds at a low volume.
The starter motor does not
turn over (vehicles with
smart entry & start system)
The starter motor does not
turn over, the interior lights
and headlights do not turn
on, or the horn does not
sound.
333
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Owner's Manual_Europe_M99V08_en
7-2. Steps to take in an emergency
When trouble arises
When the engine does not start, the
following steps can be used as an
interim measure to start the engine
if the engine switch is functioning
normally.
Do not use this starting procedure
except in case of emergency.
1 Set the parking brake.
2 Check that the shift lever is in P
(Multidrive) or N (manual trans-
mission).
3 Turn the engine switch to ACC.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal (Multidrive) or clutch
pedal (manual transmission)
firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer.
Emergency start function
(vehicles with smart entry &
start system)
If you lose your keys
New genuine keys can be
made by any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer using the other key
(vehicles without smart entry &
start system) or mechanical
key (vehicles with smart entry
& start system) and the key
number stamped on your key
number plate.
Keep the plate in a safe place
such as your wallet, not in the
vehicle.
NOTICE
■When an electronic key is lost
(vehicles with smart entry & start system)
If the electronic key remains lost, the
risk of vehicle theft increases signifi- cantly. Visit any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately with all remaining electronic keys that were provided with your vehicle.
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7-2. Steps to take in an emergency
■When the electronic key does not
work properly
●Make sure that the smart entry & start
system has not been deactivated in the customization setting. If it is off, turn the function on. (Customizable
features: P.354)
●Check if battery-saving mode is set. If
it is set, cancel the function. ( P.103)
Use the mechanical key (P.95) in
order to perform the following oper-
ations:
1 Locks all the doors
2 Unlocks all the doors
1 Vehicles with Multidrive: Ensure
that the shift lever is in P and
depress the brake pedal.
Vehicles with manual transmis-
sion: Shift the shift lever to N
and depress the clutch pedal.
2 Touch the area behind the lock
button and unlock button on the
electronic key to the engine
switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will turn to ON.
When the smart entry & start system is
deactivated in customization setting,
If the electronic key
does not operate prop-
erly (vehicles with smart
entr y & start system)
If communication between the
electronic key and vehicle is
interrupted ( P.103) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system and wireless
remote control cannot be used.
In such cases, the doors can
be opened and the engine can
be started by following the pro-
cedure below.
NOTICE
■In case of a smart entry & start system malfunction or other key-
related problems
Take your vehicle with all the elec- tronic keys provided with your vehicle
to any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
Locking and unlocking the
doors
Starting the engine
335
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7-2. Steps to take in an emergency
When trouble arises
the engine switch will turn to ACC.
3Firmly depress the brake pedal
(Multidrive) or clutch pedal
(manual transmission) and
check that is shown on the
multi-information display.
4 Press the engine switch shortly
and firmly.
In the event that the engine still
cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the engine
Shift the shift lever to P (Multidrive) or N (manual transmission) and press the
engine switch as you normally do when stopping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the electronic key battery be replaced immediately when the battery is
depleted. ( P.275)
■Changing engine switch modes
Release the brake pedal (Multidrive) or clutch pedal (manual transmission) and
press the engine switch in step 3 above. The engine does not start and modes will be changed each time the switch is
pressed. ( P.133)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Open the hood. (P.255)
If the vehicle batter y is
discharged
The following procedures may
be used to start the engine if
the vehicle’s battery is dis-
charged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the engine
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7-2. Steps to take in an emergency
When trouble arises
■Starting the engine when the bat- tery is discharged
The engine cannot be started by push- starting.
■To prevent battery discharge
●Turn off the headlights and the audio system while the engine is stopped.
●Turn off any unnecessary electrical components when the vehicle is run-ning at a low speed for an extended
period, such as in heavy traffic.
■When the battery is removed or dis- charged
●Information stored in the ECU is cleared. When the battery is depleted, have the vehicle inspected at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●Some systems may require initializa-tion. ( P.361)
■When removing the battery termi-
nals
When the battery terminals are removed, the information stored in the
ECU is cleared. Before removing the battery terminals, contact any autho-rized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
■Charging the battery
The electricity stored in the battery will
discharge gradually even when the vehi- cle is not in use, due to natural dis-charge and the draining effects of
certain electrical appliances. If the vehi- cle is left for a long time, the battery may discharge, and the engine may be
unable to start. (The battery recharges automatically during driving.)
■When recharging or replacing the battery
●In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless remote control or the mechanical key
to lock or unlock the doors.
●The engine may not start on the first attempt after the battery has
recharged but will start normally after the second attempt. This is not a mal-function.
●The engine switch mode is memo-rized by the vehicle. When the battery
is reconnected, the system will return to the mode it was in before the bat-tery was discharged. Before discon-
necting the battery, turn the engine switch off.If you are unsure what mode the
engine switch was in before the bat- tery discharged, be especially careful when reconnecting the battery.
●The Stop & Start system may not automatically stop the engine for up to
an hour.
■When replacing the battery
●Use a genuine battery specifically
designed for use with the Stop & Start system or a battery with equivalent specifications to a genuine battery. If
an unsupported battery is used, Stop & Start system functions may be restricted to protect the battery. Also,
battery performance may decrease and the engine may not be able to restart. Contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer for details.
●Use a battery that conforms to Euro-pean regulations.
●Use a battery that the case size is same as the previous one, 20 hour rate capacity (20HR) is equivalent or
greater, and performance rating (CCA) is equivalent or greater. Check the label on top of the battery for the
battery size and specifications (ex. LN2, 60Ah, 584A).• If the sizes differ, the battery cannot
be properly secured. • If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the bat- tery may discharge and the engine may not be able to start.
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8-2. Customization
*: If equipped
■Vehicle customization
When the smart entry & start system is
off, Smart door unlocking cannot be cus- tomized.
■In the following situations, custom-ize mode in which the settings can
be changed through the multi-infor- mation display will automatically be turned off
●A warning message appears after the customize mode screen is displayed
●The engine switch is turned off.
●The vehicle begins to move while the customize mode screen is displayed.
Operation when the doors
are unlockedOnOff——O
Operation when you
approach the vehicle with
the electronic key on your
person*
OnOff——O
FunctionDefault settingCustomized setting
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What to do if... (Troubleshooting)
1-1.What to d o if... (Tro ublesho oting)What to do if... (Troubleshooting)
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer. ( P.333)
Vehicles with smart entry & start
system: If you lose your elec-
tronic keys, the risk of vehicle
theft increases significantly. Con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
immediately. ( P.334)
Is the key battery weak or
depleted? ( P.275)
Vehicles with smart entry & start
system: Is the engine switch in
ON?
When locking the doors, turn the
engine switch off. ( P.133)
Vehicles with smart entry & start
system: Is the electronic key left
inside the vehicle?
When locking the doors, make sure that
you have the electronic key on your
person.
The function may not operate
properly due to the condition of
the radio wave. ( P.94, 103)
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and
then unlock the child-protector lock.
( P. 9 9)
Multidrive: Is the shift lever in P?
( P.129)
Manual transmission: Do you
turn the key with the clutch pedal
depressed firmly? ( P.129)
Is the steering wheel unlocked?
( P.129)
Is the battery discharged?
( P.335)
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The engine does not start
(vehicles without smart
entry & start system)
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Owner's Manual_Europe_M99V08_en
What to do if... (Troubleshooting)
Multidrive: Did you press the
engine switch while firmly
depressing the brake pedal?
( P.130)
Manual transmission: Did you
press the engine switch while
firmly depressing the clutch
pedal? ( P.130)
Multidrive: Is the shift lever in P?
( P.130)
Is the electronic key anywhere
detectable inside the vehicle?
( P.102)
Is the steering wheel unlocked?
( P.131)
Is the electronic key battery
weak or depleted?
In this case, the engine can be started
in a temporary way. ( P.334)
Is the battery discharged?
( P.335)
Is the engine switch in ON?
If you cannot release the shift lever by
depressing the brake pedal with the
engine switch in ON. ( P.136)
Vehicles without smart entry &
start system: It is locked to pre-
vent theft of the vehicle if the key
is pulled from the engine switch.
( P.129)
Vehicles with smart entry & start
system: It is locked automatically
to prevent theft of the vehicle.
( P.131)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the engine is not
running) for a period of time.
( P.133)
The seat belt reminder light is
flashing
Are the driver and the passenger wear-
ing the seat belts? ( P. 3 0 6)
The parking brake indicator is on
Is the parking brake released?
( P.141)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.304, 311)
The engine does not start
(vehicles with smart entry &
start system)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
(Multidrive)
The steering wheel cannot
be turned after the engine is
stopped
The engine switch is turned
off automatically (vehicles
with smart entry & start sys-
tem)
A warning buzzer sounds
during driving
A warning buzzer sounds
when leaving the vehicle
(vehicles with smart entry &
start system)