2022 RAM PROMASTER automatic transmission

84STARTING AND OPERATING
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button until one of the following appears in the
instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the set speed will show in the instrument cluster
display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”

When the system is off, the instrument cluster display
will read “Adaptive Cruise Control (ACC) Off.”

NOTE:
You cannot engage ACC under the following conditions:

When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When there is a stationary vehicle in front of
your vehicle in close proximity
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster display will read “ACC Ready.”
Then proceed to setting the desired speed as
described in the next section.
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster display will read “Adaptive
Cruise Control (ACC) Off.” The system will also turn
off during any of the conditions listed in “To Turn
Off” Ú
page 85.
To Set A Desired Speed
When the vehicle reaches the speed desired,
push the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.

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116STARTING AND OPERATING
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking. When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition
Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

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148SAFETY
FORWARD COLLISION WARNING (FCW)
W
ITH MITIGATION — IF EQUIPPED
The FCW with Mitigation system provides the driver
with audible warnings, visual warnings (within the
instrument cluster display), and may apply a brake
jerk to warn the driver when it detects a potential
frontal collision. The warnings and limited braking
are intended to provide the driver with enough time
to react, avoid or mitigate the potential collision.
NOTE:FCW monitors the information from the forward
looking camera as well as the Electronic Brake
Controller (EBC), to calculate the probability of a
forward collision. When the system determines
that a forward collision is probable, the driver will
be provided with audible and visual warnings as
well as a possible brake jerk warning.
If the driver does not take action based upon these
progressive warnings, then the system will provide
a limited level of active braking to help slow the
vehicle and mitigate the potential forward collision.
If the driver reacts to the warnings by braking and
the system determines that the driver intends to
avoid the collision by braking but has not applied
sufficient brake force, the system will compensate
and provide additional brake force as required.
If a FCW with Mitigation event begins at a speed
below 26 mph (42 km/h), the system may provide
the maximum braking possible to mitigate the
potential forward collision. Vehicles With Automatic
Transmission: After the end of the intervention of
automatic braking, the transmission may remain in
last gear stored — therefore the vehicle could lurch
forward, once the brakes release a few seconds
later. If the Forward Collision Warning with Mitigation
event stops the vehicle completely, the system will
hold the vehicle at standstill for two seconds and
then release the brakes.
FCW Message

When the system determines a collision with the
vehicle in front of you is no longer probable, the
warning message will be deactivated.
NOTE:
The minimum speed for FCW activation is
3 mph (5 km/h).
The FCW alerts may be triggered on objects
other than vehicles such as guardrails or sign
posts based on the course prediction. This is
expected and is a part of normal FCW activation
and functionality.
It is unsafe to test the FCW system. To prevent
such misuse of the system the Active Braking
portion of FCW will be deactivated for the first
20 seconds from braking actuation.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent unnec -
essary warnings to the surroundings.
FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects
not in the path of the vehicle, stationary objects
that are far away, oncoming traffic, or leading
vehicles with the same or higher rate of speed.
FCW will be disabled with the unavailable
screens Ú page 256.

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180IN CASE OF EMERGENCY
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.

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184IN CASE OF EMERGENCY
(Continued)
5. Pull the retainer through the center of the
wheel.

Retainer

JACKING INSTRUCTIONS

Jack Warning Label
Assembled Jack

1. Loosen (but do not remove) the wheel lug bolts by turning them counterclockwise one
turn while the wheel is still on the ground.

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Block the wheel diagonally opposite of the
wheel that is to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!

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192IN CASE OF EMERGENCY
(Continued)
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow
the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The vehicle’s jump starting remote posts are
located under the hood, in the engine
compartment on the driver's side.
The Remote positive (+) Post is covered with a
protective cap located on the side of the Front
Power Distribution Center.
The Remote negative (-) Post is located on the core
support closest to the front of the vehicle.

Jump Starting Locations
See the following steps to prepare for jump
starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition to the OFF position.

2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the reach of the
jumper cables, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
Remote Positive (+) Post
Remote Negative (-) Post
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.

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196IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift back
and forth between DRIVE (D) and REVERSE (R),
while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button, to place the Electronic
Stability Control System (ESC) in “Partial OFF”
mode, before rocking the vehicle Ú page 138.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC ON” mode.
TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled
vehicle using a commercial towing service.

CAUTION!

Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts
to free a stuck vehicle.

WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may cause
damage, or even failure, of the axle and tires. A tire
could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear
(no transmission shifting occurring).
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

22_VF_OM_EN_USC_t.book Page 196

IN CASE OF EMERGENCY197
(Continued)
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for towing
Ú
page 195.
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed 15 miles
(24 km).
If the transmission is not operable, or the vehicle
must be towed faster than 25 mph (40 km/h) or
farther than 15 miles (24 km), tow with the front
wheels OFF the ground (using a flatbed truck, or
wheel lift equipment with the front wheels raised).
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 166.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 167.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is
not covered under the New Vehicle Limited
Warranty.
CAUTION!
7

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