2022 RAM PROMASTER key

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2022 RAM PROMASTER
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2022 PROMASTER
OWNER’S MANUALSecond Edition 22_VF_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go
directly to the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
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OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
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2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 17
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................18
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................19
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................20 DOORS ....................................................................20
Power Door Locks ...........................................20
Auto Unlock Doors............................................21
Keyless Enter ‘n Go™ — Passive Entry ...........21
Automatic Door Locks ......................................22
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................23
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................26
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................27
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................28
Introducing Voice Recognition.........................28
Basic Voice Commands ...................................28
Get Started .......................................................29
Additional Information .....................................29
MIRRORS ...............................................................29
Inside Rearview Mirror .....................................29
Outside Mirrors ................................................30
Power Mirrors — If Equipped ...........................31
Power Folding Outside Mirrors —
If Equipped........................................................31
Heated Mirrors — If Equipped..........................32 EXTERIOR LIGHTS.................................................. 32
Multifunction Lever ......................................... 32
Headlights ........................................................ 32
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 32
High/Low Beam Switch .................................. 33
Automatic High Beam Headlamp Control —
If Equipped .......................................................33
Flash-To-Pass .................................................. 33
Automatic Headlights — If Equipped .............. 33
Parking Lights .................................................. 33
Headlight Delay ................................................ 33
Fog Lights — If Equipped ................................. 34
Turn Signals...................................................... 34
Lane Change Assist..........................................34
Battery Saver .................................................... 34
INTERIOR LIGHTS ................................................. 35
Courtesy Lights.................................................35
Illuminated Entry .............................................. 37
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 38
Rain Sensing Wipers — If Equipped ................38
CLIMATE CONTROLS ............................................ 39
Manual Climate Control Descriptions And
Functions .......................................................... 39
Additional Rear Climate Control —
If Equipped .......................................................42
Operating Tips .................................................. 42

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3
INTERIOR STORAGE AND EQUIPMENT ............... 43 Storage..............................................................43
USB Control — If Equipped ..............................44
Power Outlets ...................................................45
Power Inverter — If Equipped...........................46
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................47
WINDOWS ............................................................. 48
Power Windows ...............................................48
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................49
HOOD....................................................................... 49
Opening .............................................................49
Closing...............................................................50
CARGO AREA FEATURES ...................................... 50
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 51
Base / Midline Instrument Cluster
Descriptions ......................................................52
INSTRUMENT CLUSTER......................................... 53
Instrument Cluster Descriptions .....................54
INSTRUMENT CLUSTER DISPLAY ........................ 55
Location And Controls ......................................55
Change Engine Oil — If Equipped ....................56
Main Menu........................................................56
Vehicle Settings ................................................58 WARNING LIGHTS AND MESSAGES ....................59
Red Warning Lights ..........................................59
Yellow Warning Lights ......................................61
Yellow Indicator Lights .....................................65
Green Indicator Lights .....................................65
Blue Indicator Lights ........................................66
White Indicator Lights ......................................66
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 67
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................68
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................68
STARTING AND OPERATING
STARTING THE ENGINE ........................................69
Automatic Transmission ..................................69
Normal Starting ................................................69
Tip Start Feature .............................................69
Cold Weather Operation
(Below –22°F Or −30°C) ...............................69
Extended Park Starting ....................................69
If Engine Fails To Start .....................................70
After Starting ....................................................70
ENGINE BLOCK HEATER — IF EQUIPPED ...........70
ENGINE BREAK-IN RECOMMENDATIONS ..........70
PARKING BRAKE ....................................................71
Electric Park Brake (EPB) ................................71 AUTOMATIC TRANSMISSION .............................. 73
Ignition Park Interlock (Keyless Vehicle) ........ 74
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 74
9-Speed Automatic Transmission ................... 74
POWER STEERING ................................................ 78
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 79
Activation .......................................................... 79
Exceeding The Set Speed ................................ 79
Deactivation ..................................................... 79
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 79
Activation .......................................................... 80
Exceeding The Set Speed ................................ 80
Deactivation ..................................................... 80
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 80
Cruise Control .................................................. 80
Adaptive Cruise Control (ACC) ......................... 82
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 91
Activation/Deactivation ................................... 91
Traffic Sign Assist Modes ................................ 91
Indications On The Display .............................. 91
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ........................................................... 92
Operation .......................................................... 92
Turning Active Driving Assist On Or Off ........... 93
Indications On The Display .............................. 94

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8
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

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11
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light Úpage 65
TOW/HAUL Indicator Light Úpage 65
Keyless System Failure Light Úpage 65
Rain Sensor Failure Light Úpage 65
Exterior Lights Failure Light Úpage 65
Fuel Cutoff Failure Light Úpage 65
Green Indicator Lights
Turn Signal Indicator / Hazard Warning Lights
Úpage 66
Front Fog Indicator Light Úpage 66
Parking/Headlights On Indicator Light Úpage 66
Cruise Control Indicator Light Úpage 66
Active Lane Management Indicator Light Úpage 65
Active Speed Limiter Set Indicator Light Úpage 66
Automatic High Beam Indicator Light Úpage 661

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13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an integrated
mechanical key, which can be used by pushing
the mechanical key release button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 47.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.

Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob

In case the ignition switch does not change with the
push of a button, the key fob may have a low or fully
depleted battery. A low key fob battery can be verified
by referring to the instrument cluster display, which will
display directions to follow
Ú
page 256.

1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — PANIC
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — PANIC
2

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14GETTING TO KNOW YOUR VEHICLE
To Lock/Unlock The Doors
To lock all of the doors, push and release the lock
button once. Push and release the front unlock
button on key fob once to unlock only the front
doors (figure 1) or push and release the unlock
button on key fob once to unlock all doors (figure
2). Push and release the cargo unlock button on
key fob once to unlock the cargo area (rear lateral
sliding doors and rear door). The doors can also
be locked and unlocked manually by using the
mechanical key.

When the doors are unlocked, the turn signals will
flash. When the doors are locked, the turn signals will
flash and the horn will chirp (if equipped and activated
through the Uconnect Settings
Ú
page 120). If a door
is open when the lock button is pushed, the turn signal
lights will flash at an increased rate to indicate that a
door is still open.

Key Left Vehicle Feature
If a valid key fob is no longer detected inside the
vehicle while the vehicle’s ignition system is in the
ON/RUN or START position, the message “Key Fob
Has Left The Vehicle” will be shown in the
instrument cluster display along with an interior
chime. An exterior audible and visual alert will also
be activated to warn the driver. The vehicle’s horn will rapidly chirp three times
along with a single flash of the vehicle’s exterior
lights.
NOTE:
The doors have to be open and then closed in
order for the vehicle to check for the presence of
a key fob; the Key Left Vehicle feature will not
activate until all of the doors are closed.
These alerts will not be activated in situations
where the vehicle’s engine is left running with
the key fob inside.
Replacing The Battery In The Key Fob
The replacement battery is one CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.

Perchlorate Material — special handling may apply.
See
www.dtsc.ca.gov/hazardouswaste/
perchlorate
for further information.

Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (2) by sliding the
emergency key release (1) on the back of the
key fob and pulling the emergency key out
with your other hand.

Emergency Key Removal

1 — Emergency Key Release Button
2 — Emergency Key

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GETTING TO KNOW YOUR VEHICLE15
2. Separate the key fob halves using a #2 flat blade screwdriver or a coin, and gently pry the
two halves of the key fob apart. Make sure not
to damage the seal during removal.

Separating Case With A Coin
Key Fob Battery Replacement
3. Remove the back cover to access and replace
the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle.
Once a Sentry Key has been programmed to a
vehicle, it cannot be programmed to any other
vehicle. When having the Sentry Key Immobilizer
system serviced, bring all vehicle keys with you to
an authorized dealer.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the ignition in the
OFF position.
2

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