2022 RAM 1500 service

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PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has
the ability to download contact names and number
entries from the mobile phone’s phonebook.
Specific Bluetooth® Phones with Phonebook
Access Profile may support this feature. Your
mobile phone may receive a pop-up asking for
permission for the Uconnect system to access your
messages and contacts. Selecting “Ok” or “Allow”
will sync your contacts with the Uconnect system.
See the Uconnect website,
UconnectPhone.com,
for supported phones.
To call a name from a downloaded mobile
phonebook, Ú page 281.
Automatic download and update of a
phonebook, if supported, begins as soon as the
Bluetooth® wireless phone connection is made
to the Uconnect Phone, for example, after you
start the vehicle.
A maximum of 5,000 contact names with four
numbers per contact will be downloaded and
updated every time a phone is connected to the
Uconnect Phone.
Depending on the maximum number of entries
downloaded, there may be a short delay before
the latest downloaded names can be used. Until
then, if available, the previously downloaded
phonebook is available for use.
Only the phonebook of the currently connected
mobile phone is accessible.
This downloaded phonebook cannot be edited
or deleted on the Uconnect Phone. These can
only be edited on the mobile phone. The
changes are transferred and updated to Ucon -
nect Phone on the next phone connection.
MANAGING YOUR FAVORITES — IF EQUIPPED
There are two ways you can add an entry to your
favorites:

1. After loading the mobile phonebook, press the Favorites button on the touchscreen, and
then press one of the +Add Favorite Contact
buttons that appears on the list.

2. After loading the mobile phonebook, select “Contacts” from the Phone main screen, and
then select the appropriate number. Press the
Down Arrow button or the Settings Gear button
next to the selected number to display the
option’s pop-up. In the pop-up, select “Add to
Favorites”.
NOTE:If the Favorites list is full, you will be asked to
remove an existing favorite.
TO REMOVE A FAVORITE — IF EQUIPPED

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next, select the Down Arrow icon or the Settings Gear icon next to the contact you want
to remove from your favorites. This will bring
up the options for that Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are available
and supported by Bluetooth® on your mobile
service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect Phone. Check with
your mobile service provider for the features that
you have.
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NOTE:Only use the numbering listed in the provided
table. Otherwise, the system will not transpose the
message.
Did You Know: Your mobile phone must have the
full implementation of the Message Access Profile
(MAP) to take advantage of this feature. For details
about MAP, visit
UconnectPhone.com. Apple® iPhone® iOS 5 or later supports reading
incoming
text messages only. For further
information on how to enable this feature on your
Apple® iPhone®, refer to your iPhone® “User
Manual”.
Did You Know: Voice Text Reply is not compatible
with iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send a
text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 480.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Úpage 372.
PRE-DEFINED VOICE TEXT REPLY
RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.

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INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM
Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans -
mission and use of data from your vehicle
Ú page 302.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveu -
connect.ca/en/sirius-xm-guardian or call
1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline communications
networks. Depending on the type of device in your
vehicle, some SiriusXM Guardian™ connected
services require an operable LTE (voice/data) or
3G or 4G (data) network compatible with your
device. SiriusXM Guardian™ is available only on
equipped vehicles purchased within the
continental United States, Alaska, Hawaii, Puerto
Rico and Canada.
NOTE:
Certain SiriusXM Guardian™ connected
services are dependent upon an operative
telematics device, a cellular connection, naviga -
tion map data, and GPS satellite signal recep -
tion, which can limit the ability to reach the
response center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings, tunnels,
weather, damage to the electrical system or
other important parts of your vehicle, network
congestion, civil disturbances, actions of third
parties or the government, Internet failure, and/
or the physical location of your vehicle, such as
in an underground parking structure or under a
bridge.
Not all SiriusXM Guardian™ features are available
for all models.WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to comply may result in an
accident involving serious injury or death.
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SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Mobile App or your computer.
If equipped — Send & Go capability with the
Mobile App. Use the Mobile App to easily search,
map and send your locations directly to your
Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Mobile App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contacting Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.

1. Press the Apps icon on the bottom of your in-vehicle touchscreen.

2. Select the Activate Services icon from your list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email
address to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial
period for use of the SiriusXM Guardian™
connected services starting on the date of vehicle
purchase. To get started with your trial, enrollment
in SiriusXM Guardian™ is required. Your Uconnect
system includes a trial* of SiriusXM Guardian™
connected services from your date of purchase.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling a
SiriusXM Guardian™ Customer Care agent.
GETTING STARTED WITH CONNECTED
V
EHICLE SERVICES
Download The Mobile App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Mobile App to your mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.

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For customers in the United States, visit www.mopar.com, and click the Sign In/Register
button in the upper right-hand corner to register
your account online.
a. Click the Register button.
b. Select the correct country and email address then click “Register”.
c. You will then receive an email notification to confirm/verify your newly created account.
d. After clicking the email link, it will take you to a website and prompt you to assign your
account with a password.
e. Once you have added a password, the website will direct you to your homepage
where you can add in your vehicle’s VIN.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu bar.
b. Press the Activate Services button from the apps list.
c. Enter your email and press “OK”. A confir -
mation email will be sent to the provided
email address. d. Press “Continue Activation” from the confir
-
mation email. It may take a short time
before remote services will be available, but
you will be able to log into the Mobile App
and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga -
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https://
www.mopar.com/en-us.html (US Residents), or www.mopar.ca (Canadian Residents) provides
you with all the information you need, all in one
place. You can track your service history, find
recommended accessories for your vehicle, watch
videos about your vehicle's features, and easily
access your manuals. It is also where you can manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
Edit/Edit Profile:
To manage the details of your SiriusXM
Guardian™ account, such as your contact infor
-
mation, password and SiriusXM Guardian™ PIN,
click on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
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Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions.

1. Log on to your Owner’s Account at

https://
www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca

(Canadian Residents), select “My Vehicle”
and then “Dashboard”.

2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™” where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize
the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.NOTE:Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has been
placed.

NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light Status Description
Off No call activated
Green Active call in progress Red System error

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(Continued)
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate. Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the Siri
-
usXM Guardian™ system. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an
active subscription that includes the applicable
feature.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
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(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:An active SiriusXM Guardian™ subscription is
required for this feature to function. After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an
agent.

2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE MOBILE APPS
NOR THE SIRIUSXM GUARDIAN™ CONNECTED
SERVICES WILL OPERATE.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
WARNING!
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™ Customer
Care agent. All occupants should exit the
vehicle immediately and move to a safe loca -
tion.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!

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