GETTING TO KNOW YOUR VEHICLE43
UCONNECT VOICE RECOGNITION —
IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these
helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system. This
system is only available on the Uconnect 3 With
5-inch Display, Uconnect 5 NAV With 8.4-inch
Display, and the Uconnect 5 NAV With 12-inch
Display.
Uconnect 3 With 5-inch Display
If you see the NAV icon on the bottom bar or in the
Apps menu of your 8.4-inch touchscreen, you have
the Uconnect 5 NAV system. If not, you have a
Uconnect 5 with 8.4-inch display system.BASIC VOICE COMMANDS
The basic Voice Commands below can be given at
any point while using your Uconnect system.
Push the VR button or for the Uconnect 5/
5 NAV, say the vehicle’s Wake Up word, “Hey
Uconnect”. After the beep, say:
“
Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
NOTE:On Uconnect 5 systems, the factory default Wake
Up word is set to “Hey Uconnect” and can be repro -
grammed through the Uconnect Settings.
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
1. Visit
UconnectPhone.com
to check mobile
device and feature compatibility and to find
phone pairing instructions.
2. Reduce background noise. Wind noise and passenger conversations are examples of
noise that may impact recognition.
3. Speak clearly at a normal pace and volume while facing straight ahead. The microphone is
located in the headliner and aimed at the
driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone button,
wait until after the beep, then say your Voice
Command. You can also say the vehicle “Wake
Up” word and state your command. Some
examples of “Wake Up” words include “Hey
Uconnect” or “Hey Ram”.2
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270MULTIMEDIA
MEDIA MODE
Operating Media Mode
Uconnect 3 With 5-inch Display Operating Media Mode
Media Mode is entered by pushing the MEDIA
button located on the faceplate.
Audio Source Selection
Once in Media Mode, press the Source or Source
Select button on the touchscreen and the desired
mode button on the touchscreen. USB, AUX, and
Bluetooth® are the Media sources available.
When available, you can select the Browse button
on the touchscreen to be given these options:
Now Playing
Artists
Albums
Genres
Songs
Playlists
Folders
For the Uconnect 3 With 5-inch Display, Media
Mode is entered by pushing the MEDIA button
located on the faceplate.
Types of Media Modes
USB MODE
Overview
USB Mode is entered by inserting a USB device into
the USB port, or by pushing the MEDIA button on
the faceplate and then selecting the USB button. On the Uconnect 3 With 5-inch Display, if you insert
a USB device with the ignition in ON/RUN, the unit
will switch to USB Mode and begin to play. The
display will show the track number and index time
in minutes and seconds. Play will begin at the start
of track 1.
BLUETOOTH® MODE
Overview
Bluetooth® Streaming Audio or Bluetooth® Mode
is entered by pairing a Bluetooth® device,
containing music, to the Uconnect system.
Before proceeding, the Bluetooth® device must be
paired to the Uconnect Phone to communicate
with the Uconnect system.
On the Uconnect 3 With 5-inch Display, push the
MEDIA button located on the faceplate. Once in
Media Mode, press the Source button on the
touchscreen and select the Bluetooth® button
Ú
page 272.
To access Bluetooth® Mode, press the Bluetooth®
button on the left side of the touchscreen or under
the Source Select/Select Source button (if
equipped).
1 — Seek Down
2 — Browse
3 — Source
4 — Pause/Play
5 — Info
6 — More Options
7 — Seek Up
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MULTIMEDIA273
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call
877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983 Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system.
Only one linked (or paired) mobile phone and one
audio device can be used with the system at a
time.
Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features if your vehicle is
equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:
1. Say compound commands like “Call John Smith mobile”.
2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.
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274MULTIMEDIA
You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine. Natural speech allows the user to speak
commands in phrases or complete sentences. The
system filters out certain non-word utterances and
sounds such as “ah” and “eh.” The system handles
fill-in words such as “I would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies
the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.
The system utilizes continuous dialog. When the
system requires more information from the user, it
will ask a question to which the user can respond
without pushing the Voice Command button on the
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering
wheel and say a command or say “Help”. All Phone
sessions begin with a push of the VR button or the
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your
digital experience.
To begin using your Uconnect
Phone, you must pair your
compatible Bluetooth®-enabled
mobile phone. Mobile phone
pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please
visit
UconnectPhone.com for complete mobile
phone compatibility information.
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MULTIMEDIA275
Uconnect 3 With 5-inch Display
NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:
1. Place the ignition in the ACC or ON/RUN position.
2. Press the Phone button.
NOTE:
If there are no phones currently connected
with the system, a pop-up will appear asking
if you would like to pair a mobile phone.
This pop-up only appears when the user
enters Phone Mode and no other device(s)
have previously been paired. If the system
has a phone previously paired, even if no
phone is currently connected with the
system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile
phone.
Select “Bluetooth®” and ensure it is
enabled. Once enabled, the mobile phone
will begin to search for Bluetooth® connec -
tions.
NOTE:During the pairing procedure, you may receive a
pop-up on your touchscreen asking you to make
sure the PIN on the touchscreen matches the PIN
from the pop-up on your mobile phone.
5. If “No” is selected, and you still would like to pair a mobile phone, press the Phone Pairing
or Settings button from the Uconnect Phone
main screen.
Press the Paired Phones button or the Add
Device button.
Search for available devices on your Blue -
tooth®-enabled mobile phone (see below).
When prompted on the phone, select
“Uconnect” and accept the connection
request.
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect system
automatically when entering the vehicle. Only
one mobile phone and/or one Bluetooth®
audio device can be connected to the
Uconnect system at a time. If “No” is selected,
simply select “Uconnect” from the mobile
phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
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276MULTIMEDIA
NOTE:For phones which are not made a favorite, the
phone priority is determined by the order in which
it was paired. The most recent phone paired will
have the higher priority.
NOTE:During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
system to access your “messages” and “contacts”.
Selecting “Ok” or “Allow” will sync your contacts
with the Uconnect system.
You can also use the following VR command to
bring up the Paired Phone screen from any screen
on the radio:
“Show Paired Phones”
NOTE:Software updates on your phone or the Uconnect
system may interfere with the Bluetooth®
connection. If this happens, simply repeat the
pairing process. However, first make sure to delete
the device from the list of phones on your
Uconnect system. Next, be sure to remove
Uconnect from the list of devices in your phone’s
Bluetooth® settings.
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the
highest priority paired phone and/or Audio Device
within range. If you need to choose a particular
phone or audio device follow these steps:
1. Press the
Settings
button on the touchscreen.
2. Press the Paired Phones or Audio Sources button.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE
Uconnect 3 With 5-inch Display
1. Press the Uconnect Phone Pairing or Settings
button.
2. Press the Paired Phones or Audio Sources button.
3. Press the Settings button located to the right of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE
1. On the Paired Phone/Audio Sources screen, press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred “Connected
Phone” from the list.
2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
4. Press the X to exit out of the Settings screen.
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MULTIMEDIA281
Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone and
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is
easy with Uconnect. When the Phonebook button
is illuminated on your touchscreen, your system is
ready. Check
UconnectPhone.com for mobile
phone compatibility and pairing instructions.
Push the Phone button and wait for the beep to
say a command. See some examples below:
“ Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previously answered incoming
phone number) Did You Know:
When providing a Voice Command,
push the Phone button and say “ Call”, then
pronounce the name exactly as it appears in your
phonebook. When a contact has multiple phone
numbers, you can say “ Call John Smith work”.
Voice Text Reply — If Equipped
Uconnect can announce incoming text messages.
Push the VR button or Phone button and
say:
1. “
Listen
” to have the system read an incoming
text message. (Must have compatible mobile
phone paired to Uconnect system.)
2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
5
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482 Bed Divider
...................................................... 97Bed Step.......................................................... 90Bedliner......................................................... 463Belts, Seat..................................................... 368Blind Spot Monitoring.................................... 319Bluetooth Connecting To A Particular MobilePhone Or Audio Device After Pairing
..... 276Body Builders Guide........................................ 11Body Mechanism Lubrication........................ 418Bodywork....................................................... 461B-Pillar Location............................................. 448Brake Assist System...................................... 313Brake Control System.................................... 313Brake Fluid.......................................... 425, 476Brake System...................................... 425, 466Fluid Check............................................... 425Master Cylinder......................................... 425Parking...................................................... 150Warning Light............................................ 128Brake/Transmission Interlock....................... 154Bulb Replacement......................................... 438Bulbs, Light.......................................... 370, 438
C
Camera.......................................................... 199Camera, AUX.................................................. 203Camera, Rear................................................ 199Camera, Surround View................................. 200
Camera, Trailer 360...................................... 203Capacities, Fuel............................................ 472Caps, FillerOil (Engine)............................................... 403Radiator (Coolant Pressure)..................... 423Car Washes................................................... 462Carbon Monoxide Warning............................ 370Care And Maintenance................................. 461Cargo Light..............................................57, 135CD................................................................. 270Cellular Phone.............................................. 302Center High Mounted Stop Light................... 443Center Seat Storage Compartment.................. 70Charge Air Cooler.......................................... 424Chart, Tire Sizing........................................... 445Check Engine Light
(Malfunction Indicator Light)......................... 139Checking Your Vehicle For Safety................. 368Checks, Safety.............................................. 368Child Restraint.............................................. 354Child RestraintsBooster Seats........................................... 357Child Seat Installation..................... 363, 364How To Stow An unused ALR Seat Belt.... 362Infant And Child Restraints....................... 356Locating The LATCH Anchorages.............. 361Lower Anchors And Tethers ForChildren................................................ 359Older Children And Child Restraints......... 357Seating Positions...................................... 358
Clean Air Gasoline......................................... 468CleaningWheels...................................................... 457Climate Control................................................62Automatic....................................................62Manual........................................................65Cold Weather Operation................................ 145Compact Spare Tire...................................... 456Connected Services...................................... 282Connected Services FAQ............................... 297Connected Services Features....................... 286Connected Services, Getting Started............ 284Connected Services, Introduction................. 283Contract, Service........................................... 478Controls........................................................ 262Cooling Pressure Cap (Radiator Cap)............ 423Cooling System.................................... 130, 421Adding Coolant (Antifreeze)...................... 422Coolant Level..........................421, 423, 424Cooling Capacity....................................... 472Disposal Of Used Coolant......................... 423Drain, Flush, And Refill............................. 422Inspection........................................ 423, 424Points To Remember................................ 424Pressure Cap............................................ 423Radiator Cap............................................. 423Selection Of Coolant (Antifreeze)......................... 422, 472, 473Corrosion Protection..................................... 461
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