2022 MERCEDES-BENZ GLC COUPE service

Ov
Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call
syst
syst em
em The Mercedes-Benz emer
gency call system can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. It helps locate an acci-
dent site in places that are di1cult toaccess.
The emer gency call can be made automatically
(/ page 317) or manual ly (/ page 318). Only
make emer gency calls if you or others are in need
of rescue. Do not make an emer gency call in the
ev ent of a breakdown or a similar situation.
Yo u can /nd more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/extra/ecall/
Messag
Messag es on t es on the displ ay
he displ ay
The following message s appear inthe displa y:
R SOS NOT READY :th eve hicle is not switched
on or the emer gency call system is malfunc-
tioning . This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls can still be transmitted. The display only
refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-Benz
emer gency call system (e.g. a fault with the
speaker, microphone, airbag, SOS button), a
cor responding message appears on the dis-
play in the inst rument cluster. T
T
r
rigg
igg er
ering an aut
ing an aut omatic Mer
omatic Mer cedes‑Benz emer-
cedes‑Benz emer-
g
g ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d. The Mercedes‑Benz emer
gency call system trig-
ge rs an emer gency call automatically in thefo l-
lowing cases:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident
The eme rgency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz eme rgency call centre.
R A message with accident data is transmitted
tothe Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes‑Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes‑Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theov erhead control panel
0ashes until the emer gency call is /nished. MBUX multimedia system
317 317

It is not possible
toimmediately end an automatic
emer gency call.
If th e Mercedes‑Benz emer gency call system can-
not connect tothe Mercedes‑Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 999 or 112 112on
yo ur mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
T o use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 307). #
T
T o use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice connection is established with
the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
If th e Mercedes-Benz emer gency call system can-
not connect tothe Mercedes-Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the media displa y. #
Dial the emer gency number 999 or 112 112on
yo ur mobile phone.
Ending an unint
Ending an unint entionall
entionally tr
y trigg
igger
ered manual
ed manual
Mer
Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call #
Using t
Using t he multifunction st
he multifunction st eer
eering wheel:
ing wheel: select
~. 318
318
MBUX multimedia system

A
A
dditional functions of T
dditional functions of T uneIn r
uneIn r adio
adio
% Arelatively lar gevolume of data can be trans-
mitted when using TuneIn radio. Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsThefollowing additional settings are available in
th eTu neIn radio menu:
R Selecting stream
R Logging on toor out of theTu neIn account
ß Favourites Select during playbacktosave the station cur-
re ntly set as a favo urite.
6/8 Play/PauseSelecttostart, stop or continue pl aybac k.
5 Brow se Selecttochoose a category and then a radio sta-
tion. Depending on
the frequency band selected, di.er-
ent functions are available toyou.
Select the desired frequency band in thera dio
menu head runner. Calling up T
Calling up T
uneIn R
uneIn Radio
adio R R
eq
eq uir
uir ements:
ements:
R A Mercedes me account is available. R
The vehicle is connected with the Mercedes
me account.
R The TuneIn Radio service is activated in the
Mercedes me Portal.
R The data volume is available. 326 326
MBUX multimedia system

Depending on
the countr y,data volume may
need tobe pur chased.
R Afast In tern et connection for data transmis-
sion free of inter fere nce.
% Data volume can be pur chased dir directl
ectl y fr
y from
om
a mobile phone ne
a mobile phone ne tw
twor
ork pro
k pro vider
vider viathe
Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia system: 4 © 5
Radio #
Select TuneIn Radio .
The TuneIn menu appears. The last station set
starts playing.
% The connection quality depends on the local
mobile phone reception. Sound se
Sound se
ttings
ttings Ov
Ov
er
ervie
vie w of functions in t
w of functions in t he sound menu
he sound menu The setting options and functions
available
depend on the sound system /t ted. You can /nd out which sound system is /t
tedinyour vehicle in
th e Digital Owner's Manual.
S
S t
tandar
andar d sound syst
d sound syst em and A
em and Adv
dvanced sound sy
anced sound sy s-
s-
t
t em
em
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Volume:
- Automatic adjustment
Bur
Bur mest
mest er
er®
®
surr
surr ound sound syst
ound sound syst em and
em and
Bur
Bur mest
mest er
er®
®
high-end 3D surr
high-end 3D surr ound sound syst
ound sound system
em
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Sound focus
R VIP seat (Burmes ter®
high-end 3D sur round
sound system only)
R Sound pro/les R
Volume:
- Automatic adjustment MBUX multimedia system
327
327

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the time or dis-
ta nce remaining before the next service due date.
Yo u can hide this service display using the back
button Gonthe steering wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may shor ten
th e service inter val, e.g. in thefo llowing cases:
R Mainly short-distance driving
R When the engine is oTen leT idling for long
periods
R Intheev ent of frequent cold start phases
R V
V ehicles wit
ehicles wit h a diesel par
h a diesel par ticulat
ticulate
e/lt
/lt er:
er: inthe
ev ent of frequently inter rupted rege neration of
th e diesel particulate /lter
Mercedes-Benz recommends avoiding such oper-
ating conditions. Yo
u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re. Displa
Displa
ying t
ying t he ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
T o e
o e xit t
xit t he display
he display :
:press the back button
G onthe steering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 277). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Ha vethe mainte-
nance workcar ried out more oTen than prescri-
bed if operating conditions are di1cult or the
ve hicle is subject toincreased stress.
The ASS YST PLUS service inter val display is only
an aid. It is there sponsibility of the driver of the
ve hicle tohave maintenance workcar ried out
more oTen than prescribed due toactual operat-
ing conditions and/or st resses.
Examples of arduous operating conditions:
R Regular city driving with frequent intermediate
stops
R Mainly short-distance driving 328 328
Maintenance and care

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.Check the
tyres more frequently if theve hicle is operated
under increased st ress. Further information can
be obtained at a quali/ed specialist workshop. Batt Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 328). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 80 mm.
ATer being triggered, the active bonnet remains in
th era ised position. Limited visibility due tothe
ra ised bonnet cannot be ruled out.
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored immediatel y in aquali/ed specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu ali/ed specialist workshop. If a
safe continued jou rney is not possible, contact a
qu ali/ed specialist workshop. Opening and closing t Opening and closing t
he bonnet
he bonn et &
W
WARNI NG
ARNI NGRisk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. Maintenance and care
329 329

&
W
WARNI NG
ARNI NGRisk of burns when opening the
bonnet
If yo u open the bonnet in theev ent of an over-
heated engine or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Before opening the bonnet, allow the
engine tocool down. #
Intheev ent of a /re in the engine com-
partment, keep the bonnet closed and
call the /re service. &
W
WARNING
ARNING Risk of injury due tomoving
parts
Components in the engine compartment may
continue torun or start unexpectedly even
when the drive system is switched o..
Obser vethefo llowing if you must open the
bonnet: #
Switch o. theve hicle. #
Neverto uch the danger zones sur round-
ing moving components, e.g. thero tation
area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m operate at high voltage. You could receive
an elect ric shoc k. #
Neverto uch ignition system or fuel injec-
tion system components when theve hi-
cle is switched on. The live components include
thefo llowing, for
ex ample:
R Ignition coils
R Fuel injectors R
Electric lines tothe ignition coils and the fuel
injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. 330
330
Maintenance and care

The
waiting time before checking the oil le vel
when the engine is at normal operating temp era-
ture is /ve minutes. #
Park theve hicle on a le vel sur face. #
Pull oil dipstick 1out and wipe o.. #
Slowly slide oil dipstick 1into the guide tube
to the stop, and pull it out again aTer appr ox-
imately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o lo w:oil le vel is at 3or belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e oil le vel is too high, drain o. excess
engine oil. Consult a quali/ed specialist work-
shop.
Chec Chec king t king t he engine oil lev
he engine oil lev el using t
el using the on-board
he on-board
com
com put
puter
er
R
R eq
eq uir
uir ements:
ements:
R The engine has been warmed up.
R The vehicle is par ked on a le vel sur face.
R The engine is running at idle speed.
R The bonnet is closed.
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to 30 minutes with a normal driving style and
even
longer with an active driving style.
On-board computer:
4 Service 5
Engine oil level
One of thefo llowing message s will appear onthe
inst rument displa y:
R Engine oil level Measuring now: measu rement
of the oil le vel is not yet possible. #
Repeat there qu est aTer a maximum of
30 minutes' driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the inst rument dis-
play is green and is between "min" and "max":
th e oil le vel is cor rect.
R Engine oil level Add 1.0 l andthe bar display
fo r indicating the oil le vel on the inst rument
display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display for
indicating the oil le vel on the inst rument dis-
play is orange and is abo ve"max": 332 332
Main
tenance and ca re