2022 MERCEDES-BENZ EQE SALOON tow bar

Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k t he v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 81). #
Check the battery using the indicator lamp
(/ page 80). #
Replace theke y batter y,if necessary
(/ page 82). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 93). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop.
Ther Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines R
mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating t
ating the aut
he automatic loc
omatic loc king
king
f
f eature
eature Multimedia system:
4 © 5
Settings 5
Vehicle
5 Open/close
% The vehicle is loc ked automatically when the
ve hicle is switched on and the wheels are
turning faster than walking pace. #
Activate or deactivate Automatic locking.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R The vehicle is being towe d or pushed. R
Ifth eve hicle is being tested on a roller dyna-
mome ter. Opening and closing t
Opening and closing t
he fr
he front conv
ont conv enience doors
enience doors &
W
WARNING
ARNING Risk of becoming trapped dur-
ing automatic closing of the front con veni-
ence doo rs
Pa rts of the body could become trapped.
There may be people or animals in the closing
area. #
Make sure that nobody is in the vicinity
of the closing area. #
Use one of thefo llowing options tostop
th e closing process:
R Press theÜ ors button on
th ekey.
R Driver's door: depress the brake
pedal.
R Pull the inner or outer door handles.
R Push against or pull the door. Opening and closing
87
87

Oper
Oper
ating t
ating t he climat
he climat e contr
e control syst
ol system
em Switc
Switc
hing climat
hing climat e contr
e control
olon/o.
on/o. Switc
Switc
hing on climat
hing on climat e contr
e control
ol #
Set the air0ow toleve l 1 or higher via Jon
th e climate bar on the central display
or #
Press Ã, s,ror±.
Switc
Switc hing
hingo.
o.climat
climat e contr
e contr ol
ol #
Set the air0ow toleve l 0 via Ionthe cli-
mate bar on the central display
or #
Press j.
If climate control is switched o., the windo ws
may mist up more quickl y.Switch climate control
o. only brie0 y.
% Ifth e climate control is switched o. via
j, OFF OFFwill be shown on the climate bar.
% When thera nge maximisation function is acti-
va ted, cer tain climate control functions are
re stric ted and the window and mir ror heaters
are switched o.. This can lead towind ows
misting up and reduced visibility due towe
ather conditions. Toquickly reactivate the
climate cont rol functions, press the¬ but-
to n on the climate bar on the central displa y. Switc
Switc
hing climat
hing climat e contr
e contrololon /o.
on/o. via t
via the r
he rear oper-
ear oper-
ating unit
ating unit Switc
Switc
hing on
hing on #
Press button 4.
or #
Set the air0ow toleve l 1 or higher using but-
to ns 3 and 5.
or #
Press buttons 2,6,8orC.
Switc
Switc hing
hingo.
o. #
Press button 4.
or #
Set the air0ow toleve l 0 using buttons 3and
5.
% Ifre ar climate cont rol is switched o. via but-
to n4, OFF OFF will be sh own on there ar displ ay. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the A/C function via t
he A/C function via t he
he
climat
climat e bar
e bar R R
eq eq uir
uir ements:
ements:
R THERM ATIC automatic clima tecont rol is /t-
te d.
The A/C function heats, cools and dehumidi/es
th eve hicle's interior air. #
Press ¿onthe climate bar on the central
displa y.
% Switch o. the A/C function only brie0y; oth-
erwise, the windo wsmay mist up more
qu ickl y.
Condensation may drip from the underside of
th eve hicle when cooling mode is active. This
is not indicati veof a fault. Calling up t Calling up t
he air conditioning menu using t
he air conditioning menu using t he cli-
he cli-
mat
mat e bar
e bar The air conditioning menu can be called up via
the
air conditioning line. The air conditioning line is
alw ays shown on the lo wer edge of the central
displa y. 164 164
Climate control

Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head
2 Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cen-
tral axis
Obser vethefo llowing information when loading
th e bicycle rack: Loading t
Loading t he bicy
he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight
of bicycle
ra ck and load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mm When transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- anteed
forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside.
Obser vethefo llowing information:
R Perm itted towing me thods (/ page 388)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 388) Driving and parking
297
297

+
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Pull away immediatel y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W
W ARNING ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies that hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the soc ket 0ap forva lues. #
T
To incr
o incr ease t
ease t he tyr
he tyre pr
e pressur
essur e:
e:switch on the
tyre in0ation compressor. #
T To r o r educe t
educe t he tyr
he tyre pr
e pressur
essur e:
e:press pressure
re lease button 1next tomanome ter2. #
When the tyre pressure is cor rect, unscr ew
th e /lling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre in0a-
tion compressor.
The /lling hose st ays on the tyre sealant bot-
tle. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly
ex plosive gas mixtu reinthe batter y. Breakd
own assistance
385
385

T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov
Ov
er
ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. If
yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle transpo r-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised No
Re ar axle raised Yes, maximum 50 km
at 50 km/h 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised No
Re ar axle raised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 388). #
Make sure that the 12 V battery is connected
and charge d.
Obser vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied 388
388
Breakdown assistance

R
the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument cluster is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed #
In such cases, transpo rttheve hicle
(/ page 390). *
N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or to
we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 415).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 393). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. Breakdown assistance
389
389

#
Deactivate tow- awa y protection
(/ page 109). #
Deactivate Active Brake Assist (/ page 249).#
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . &
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning. R
the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. #
Transpo rttheve hicle (/ page 390).
* N
NOOTE
TE Damage tothe drive system due to
incor rect towing The
vehicle may not be towe d in thefo llowing
situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. *
N
NOOTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 299).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d. #
If necessar y,set the system language
(/ page 324). #
Obser vethe no tes on towing away
( / page 388). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 178). #
ShiT the transmission toposition i. 390 390
Breakdown assistance

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is located under the boot 0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press co ver1 attop2 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye. Breakdown assistance
393
393