2022 MERCEDES-BENZ EQE SALOON service

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Ifth e Mercedes-Benz emer gency call centre is
not available, the 112 emer gency call is ca r-
ri ed out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 355) or man-
ual ly ( / page 356).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Indicat
Indicat or
ors in t
s in t he displa ys
he displ ays
The following message s appear onthe central dis-
play for bo themer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls can still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction of the emer gency call
system, the loudspeakers, microphone, airbag
or the SOS button, forex ample, are faulty.
Yo u can recognise a fault in the emer gency
call system bythefo llowing displa ys:
R A cor responding message will also appear
in the driver's displa y.
R The SOS button lights up red continuousl y. T T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident MBUX multimedia system
355
355

R
ATer an automatical lyinitiated emer gency
stop byActive Emer gency Stop Assist
The emer gency call has been made:
R Avo ice connection is established with the
emer gency call centre.
R A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theov erhead control panel
0ashes until the emer gency call is /nished.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and/or the police tothe acci-
dent site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual emerg
ing a manual emerg ency call
ency call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 344).
or #
T
T o use v
o use v oice contr
oice contr ol:
ol:use thevo ice commands
of the MBUX voice assistant.
The emer gency call has been made:
R Avo ice connection is established with an
emer gency call centre.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and the police tothe accident
site.
R A message with accident data is transmitted
tothe emer gency call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone. Emerg Emerg
ency call syst
ency call syst em dat
em data tr
a transf
ansf er
er Fo
r bo th th e Mercedes-Benz emer gency call sys-
te m as well as the 112 emer gency call system (EU
eCall) data is trans ferred tothe Mercedes-Benz
emer gency call centre or the public emer gency
services call centre.
Depending on the emer gency call system
(/ page 353) activated di.erent data is transmit-
te dto the appropriate emer gency call centre. 356 356
MBUX multimedia system

Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he r
he radio menu
adio menu Symbol
Symbol
DesignationF
Designation Function
unction
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
û/ü Skipforw ards/bac kS electtoskip tothe next or tothe pr evious station.
Z SettingsSelecttohave further options shown.
The setting options are countr y-dependent.
Ä Additional options Selecttoshow additional options.
. Tra1c information service Select toswitch on the tra1c information service.
When the tra1c information service is switched on, .is blue.
4 Station lis tS electtohave the station list shown.
ª Search Selecttosear chinthe active menu. You can sear chfor artists, genres or moods, for
ex ample. 364
364
MBUX multimedia system

A
A
dditional functions of T
dditional functions of T uneIn R
uneIn Radio
adio
% Arelatively lar gevolume of data can be trans-
mitted when using TuneIn Radio. Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsThefollowing additional settings are available in
th eTu neIn Radio menu:
R Selecting stream
R Logging on toor out of theTu neIn account
ß Favourites Select during playbacktosave the station cur-
re ntly set as a favo urite.
6/8 Play/PauseSelecttostart, stop or continue pl aybac k.
4 Brow se Selecttochoose a category and then a radio sta-
tion. Depending on
the frequency band selected, di.er-
ent functions are available toyou.
Select the desired frequency band in thera dio
menu head runner. Calling up T
Calling up T
uneIn R
uneIn Radio
adio R R
eq
eq uir
uir ements:
ements:
R There is a user account at https://
www.mercedes.me. R
The vehicle is lin kedto the Mercedes me user
account.
R The TuneIn Radio service is activated in the
Mercedes me por tal.
R The data volume is available. MBUX multimedia system
365 365

Depending on
the countr y,data volume may
need tobe pur chased.
R Afast In tern et connection for data transmis-
sion free of inter fere nce.
% Data volume can be pur chased dir directl
ectl y fr
y from
om
a mobile phone ne
a mobile phone ne tw
twor
ork pro
k pro vider
vider viathe
Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia system: 4 © 5
Radio #
Select TuneIn Radio .
The TuneIn menu appears. The last station set
starts playing.
% The connection quality depends on the local
mobile phone reception. Sound se
Sound se
ttings
ttings Ov
Ov
er
ervie
vie w of functions in t
w of functions in t he sound menu
he sound menuThe setting options and functions
available
depend on the sound system /t ted. You can /nd out which sound system is /t
tedinyour vehicle in
th e Digital Owner's Manual.
S
S t
tandar
andar d sound syst
d sound syst em
em
The following functions are available:
R Equalise r:
- Treble, mid-range and bass
R Balance and fader
R Volume:
- Automatic adjustment
Bur
Bur mest
mest er
er®
®
3D-surr
3D-surr ound sound syst
ound sound syst em and
em and
Bur
Bur mest
mest er
er®
®
high-end 3D surr
high-end 3D surr ound sound syst
ound sound system
em
The following functions are available:
R Equalise r:
- Treble, mid-range and bass
R Balance and fader
R Sound focus
R VIP seat (Burmes ter®
high-end 3D sur round
sound system only)
R Sound pro/les
R Volume: -
Automatic adjustment 366
366
MBUX multimedia system

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erv al dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
driver's display informs you of the next regular
service due date.
Depending on the operating conditions of the
ve hicle, there maining time or distance until the
next service due date will be displa yed.
Yo u can hide this service display using the back
button Gonthe steering wheel.
Yo u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re.Displa Displa
ying t
ying t he ser
he ser vice due date
vice due date Driver's displa
y:
4 Service
The next service due date is displa yed. #
T
To e
o e xit t
xit t he display
he display :
:press the back button
G onthe steering wheel. Bear in mind
thefo llowing related topic:
R Operating the driver display (/ page 299). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damage tothe high-volt-
age battery due tomaintenance worknot
being ca rried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in
time can lead toirre parable damage tothe
high- voltage batter y. #
Always obser vethewa rning messages
about the high-voltage battery and
immediately consult a quali/ed specialist
wo rkshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out at
a qu ali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Ha vethe mainte-
nance workcar ried out more oTen than prescri-
bed if operating conditions are di1cult or the
ve hicle is subject toincreased stress. This is the
case for frequent operation in mountainous ter-
ra in or on poor road sur faces, forex ample.
In these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.Check
th e tyres more frequently if theve hicle is oper-
ated under increased st ress. Further information
can be obtained at a quali/ed specialist work-
shop. Main
tenance and ca re
367
367

The ASS
YST PLUS service inter val display is only
an aid. It is there sponsibility of the driver of the
ve hicle tohave maintenance workcar ried out
more oTen than prescribed due toactual operat-
ing conditions and/or st resses. Batt
Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the driver display before disconnecting the
battery (/ page 367). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonn etreduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 80 mm. ATer being triggered,
the active bonnet remains in
th era ised position. Limited visibility due tothe
ra ised bonnet cannot be ruled out.
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored immediatel y in aquali/ed specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu ali/ed specialist workshop. If a
safe continued jou rney is not possible, contact a
qu ali/ed specialist workshop. N No
ot
tes on t
es on t he bonn et
he bonn et Only
the specialist personnel of a quali/ed spe-
cialist workshop should open the bonnet. Access
by the customer is not permitted.
To open the bonnet, consult a quali/ed specialist
wo rkshop. &
D
DAN
AN GER
GER Risk of fatal injuries when car ry-
ing out maintenance workduring the
ch arging process
During thech arging process, the high-voltage
on-board electrical system is under high volt-
age. #
Do not per form any main tenance work
during thech arging process. &
W
WARNING
ARNING Risk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. 368 368
Maintenance and care

#
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. &
W
W ARNING
ARNING Risk of injury due tooverheated
ve hicle
If yo u open the bonnet in theev ent of an over-
heated vehicle or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Intheev ent of overheating or /re in the
engine compartment, keep the bonnet
closed and call the /re service. #
Allow theov erheated vehicle tocool
down /r stifyo u need toopen the bon-
net. &
W
WARNING
ARNING Risk of injury due tomoving
parts
Components in the engine compartment may
continue torun or start unexpectedly even
when the drive system is switched o..
Obser vethefo llowing if you must open the
bonnet: #
Switch o. theve hicle. #
Neverto uch the danger zones sur round-
ing moving components, e.g. thero tation
area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. N
No
ot
tes on t
es on t he coolant lev
he coolant lev el
el Checking or
topping up coolant should be car ried
out only bythe trained personnel of a quali/ed
specialist workshop. Access bythe customer is
not permitted.
To check or top up coolant, use a quali/ed spe-
cialist workshop. &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
Yo u may scald yourself if you open the cap
when the drive system is at normal operating
te mp erature. #
Let theve hicle cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. Maintenance and care
369
369