Page 385 of 508

383
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers.................. 384
If your vehicle has to be stopped in an emergency .......................... 384
If the vehicle is submerged or water on the road is rising
........................................................ 385
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 387
If you think something is wrong ......................................................... 391
Fuel pump shut off system ..... 392
If a warning light turns on or a warning buzzer sounds ....... 393
If a warning message is displayed ........................................................ 402
If you have a flat tire.................. 406
If the engine wi ll not start ........418
If you lose your keys .................. 419
If the fuel filler door cannot be opened........................................ 420
If the electronic key does not operate properly ..................... 421
If the vehicle battery is discharged ........................................................ 423
If your vehicle overheats ........ 426
If the vehicle becomes stuck ........................................................ 428
Page 386 of 508

3847-1. Essential information
7-1.Essential information
Press the switch.
All the turn signal lights will flash. To turn
them off, press the switch once again.
■Emergency flashers
●If the emergency flashers are used for a
long time while the engine is not operat-
ing, the battery may discharge.
●If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact, the
emergency flashers will turn on automati-
cally.
The emergency flashers will turn off auto-
matically after operating for approxi-
mately 20 minutes. To manually turn the
emergency flashers off, press the switch
twice.
(The emergency flashers may not turn on
automatically depending on the force of
the impact and conditions of the colli-
sion.)
1 Steadily step on the brake pedal
with both feet and firmly depress it.
Do not pump the brake pedal repeatedly
as this will increase the effort required to
slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the vehi-
cle in a safe place by the road.
4 Stop the engine.
If the shift lever cannot be shifted to
N
3 Keep depressing the brake pedal
with both feet to reduce vehicle
speed as much as possible.
4 To stop the engine, press and hold
the engine switch for 2 consecutive
Emergency flashers
The emergency flashers are used to
warn other drivers when the vehicle
has to be stopped on the road due
to a breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emergency
Only in an emergency, such as if it
becomes impossible to stop the
vehicle in the normal way, stop the
vehicle using the following proce-
dure:
Stopping the vehicle
Page 387 of 508

3857-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road.
If the door can be opened, open the
door and exit the vehicle.
If the door cannot be opened, open
the window using the power window
switch and ensure an escape route.
If the window can be opened, exit
the vehicle through the window.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle and then
open the door after waiting for the
rising water to enter the vehicle, and
exit the vehicle. When the outside
water level exceeds half the height
of the door, the door cannot be
opened from the inside due to water
pressure.
■Water level exceeds the floor
When the water level exceeds the floor and
time has passed, the electrical equipment
will get damaged, the power windows will
WARNING
■If the engine has to be turned off while
driving
Power assist for the brakes and steering
wheel will be lost, making the brake
pedal harder to depress and the steering
wheel heavier to turn. Decelerate as
much as possible before turning off the
engine.
If the vehicle is submerged
or water on the road is rising
This vehicle is no t designed to be
able to drive on roads that are
deeply flooded with water. Do not
drive on roads where the roads may
be submerged or the water may be
rising. It is dangerous to remain in
the vehicle, if it anticipated that the
vehicle will be flooded or set a drift.
Remain calm and follow the follow-
ing.
Page 388 of 508
3867-1. Essential information
not operate, the engine stop, and the vehi-
cle may not be able to get moving.
■Using an emergency escape hammer*1
Laminated glass*2 is used in the windshield
and the windows on this vehicle. Laminated
glass cannot be shattered with an emer-
gency hammer
*1.
*1: Contact your Lexus dealer or
aftermarket accessory manufacturer
for further information about an emer-
gency hammer.
*2: If equipped
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of
glass pasted together.
Laminated glass
Tempered glass
WARNING
■Caution while driving
Do not drive on roads where the roads
may be submerged or the water may be
rising. Otherwise the vehicle may be
damaged and cannot move, as well as
become flooded and set a drift, which
may lead to death.
A
B
Page 389 of 508

3877-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle
with a wheel-lift type truck from the
front, the vehicle's rear wheels and
axles must be in good conditions.
( P.388, 387)
If they are damaged, use a towing
dolly or flatbed truck.
AWD models: If towing your vehi-
cle with a wheel-lift type truck, use
a towing dolly. ( P.388, 387)
WARNING
Observe the following precautions.Fail-
ure to do so may result in death or seri-
ous injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
Page 390 of 508

3887-2. Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
From the front (2WD models)
Release the parking brake.
WARNING
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may come loose
during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Dynamic Torque Control AWD system
(AWD models) and transmission.
( P.169)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
Page 391 of 508

3897-2. Steps to take in an emergency
7
When trouble arises
Turn automatic mode off. (P.180)
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner's manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the engine switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
2WD models
AWD models
Using a flatbed truck
Emergency towing (vehicles
with towing eyelets)
Emergency towing procedure
(vehicles with towing eyelets)
Page 392 of 508

3907-2. Steps to take in an emergency
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the towing eyelet.
( P.407)
2 Remove the eyelet cover.
Except F SPORT models
F SPORT models
3 Insert the towing eyelet into the
hole and tighten partially by hand. 4
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. (P.180)
When the shift lever cannot be shifted:
P.175
■While towing
If the engine is not running, the power assist
for the brakes and steer ing will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.407)