Possible Cause and Resolution
Symptom
–You might not be saying the name exactly as it appears
on your device.
•Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand certain names of
contacts in the phonebook
on my device.
–Device limitation.
•The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words do not seem to
be very accurate.
USB and Bluetooth® Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off and
on to reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
421
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth® does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my
Bluetooth® device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See
Phone (page 408).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
422
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
(If Equipped)
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
During a call, I can hear the
other person but they
cannot hear me. –
Cell phone malfunction.
•Switch your cell phone on and off, and vehicle
Bluetooth® on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
– Privacy mode is enabled.
•Switch off privacy mode.
During a call, I cannot hear
the other person and they
cannot hear me. –
System restart required.
•Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.
I cannot download a phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 418).
– Cell phone malfunction.
•Switch your cell phone off and on to reset it and
try again.
424
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
(If Equipped)
Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You need an Android device with OS 4.3 or higher
or an iOS device with iOS 8.0 or higher. Pair and
connect your Android device to find compatible
apps. Connect your iOS device to a USB port or
pair and connect using Bluetooth®.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
Compatible apps are not installed on your device.
•Download and install the latest version of the app.
– Compatible apps are not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 8.0 or higher,
tap the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch
Bluetooth® off and on again to force the
system to reconnect to your device.
427
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. If you have more apps running on
your device than the number of available Bluetooth®
links, the system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
428
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3 (If Equipped)
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth®
connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 509
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing AppendicesE239120
Catalytic Converter –
Troubleshooting..........................................181
C
atalytic Converter – Warning Lamps........181
Changing a Flat Tire...................................346
Changing a Road Wheel...........................346
Changing the 12V Battery..........................310
Changing the Engine Air Filter - 2.0L EcoBoost™................................................308
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)
.............309
Changing the Fuel Filter...........................309
Changing the Remote Control Battery - Vehicles With: Push Button Start.........63
Changing the Remote Control Battery - Vehicles Without: Push Button
Start.................................................................62
Changing the Vehicle Wi-Fi Hotspot Name or Password...................................373
Charging a Device........................................148
Charging a Wireless Device.......................152
Checking MyKey System Status..............69
Checking the Brake Fluid...........................192
Checking the Coolant
................................304
Checking the Seatbelts...............................48
Checking the Tire Pressures....................338
Checking the Wiper Blades.......................90
Children and Airbags
.....................................53
Child Restraint Anchor Points....................32 Locating the Child Restraint Lower Anchor
Points................................................................... 32
Locating the Child Restraint Top Tether Anchor Points................................................... 33
What Are the Child Restraint Anchor Points................................................................... 32
Child Restraints
...............................................33
Child Restraint Position Information.............33
Child Restraints Recommendation...............34
Child Safety
.......................................................31
Child Restraint Anchor Points.......................... 32
Child Restraints..................................................... 33
Installing Child Restraints................................. 34
Child Safety Locks..........................................41
Child Safety Precautions
..............................31
Cleaning Products........................................319
Cleaning the Exterior...................................319 Cleaning Camera Lenses and
Sensors.............................................................. 321Cleaning Chrome, Aluminium or Stainless
Steel.................................................................. 320
Cleaning Headlamps and Rear Lamps................................................................ 319
Cleaning Stripes or Graphics..........................321
Cleaning the Engine Compartment............320
Cleaning the Exterior Precautions................319
Cleaning the Underbody.................................. 321
Cleaning Wheels................................................ 320
Cleaning Windows and Wiper Blades............................................................... 320
Cleaning the Interior....................................321 Cleaning Carpets and Floor Mats................322
Cleaning Displays and Screens..................... 322
Cleaning Fabric Seats and Headliners........................................................ 322
Cleaning Leather and Vinyl............................ 322
Cleaning Moonroof Tracks.............................. 323
Cleaning Plastic................................................... 321
Cleaning Seatbelts............................................ 323
Cleaning Storage Compartments...............323
Cleaning the Instrument Panel......................321
Clearing All MyKeys.......................................69
Climate Control.............................................126 Auto Mode............................................................. 127
Climate Control – Troubleshooting.............129
Climate Control – Troubleshooting.........................................129
Clima
te Control – Frequently Asked
Questions......................................................... 129
Cold Weather Precautions
........................273
Configuring the Trip Computer - Vehicles With: 4.2 Inch Screen.................................121
Connected Vehicle
......................................369
Connecting the Vehicle to a Mobile
Network............................................................ 369
Connected Vehicle Data
..............................24
Connected Vehicle Limitations..............369
Connected Vehicle Requirements........369
Connected Vehicle – Troubleshooting - Vehicles With: Modem
............................370
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3.............................371
Connecting a Bluetooth® Device
...........377
Connecting a Trailer.....................................261
Connecting a Trailer Precautions...........261
516
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Index
Stopping the Engine...................................168
Stopping the Engine When Your Vehicle is
Moving................................................................ 161
Stopping the Engine When Your Vehicle is Stationary........................................................ 160
Storage.............................................................154 Cup Holders.......................................................... 154
Glasses Holder..................................................... 154
Pickup Bed Storage........................................... 154
Under Seat Storage........................................... 154
Storing Your Vehicle....................................325
Streaming Bluetooth Audio.....................378
Sunroof See: Moonroof..................................................... 106
Switching Adaptive Cruise Control On and Off
...........................................................218
Switching Air Conditioning On and Off...................................................................126
Switching All of the Interior Lamps On and Off
............................................................99
Switching Auto Hold On and Off...........198
Switching Auto-Start-Stop On and Off...................................................................168
Switching Blind Spot Information System On and Off
...................................237
Switching Climate Control On and Off...................................................................126
Switching Cross Traffic Alert On and Off
..................................................................240
Switching Cruise Control On and Off....................................................................213
Switching Driver Alert On and Off
..........251
Switching From Adaptive Cruise Control to Cruise Control
........................................221
Switching Hill Descent Control On and Off..................................................................203
Switching Maximum Cooling On and Off...................................................................126
Switching Maximum Defrost On and Off...................................................................126
Switching Pre-Collision Assist On and Off..................................................................244
Switching Rear Occupant Alert System On and Off
...................................................145
Switching Recirculated Air On and Off...................................................................126
Switching Repeat Mode On and Off..................................................................384 Switching Shuffle Mode On and
Off..................................................................384
Switching Stability Control On and Off..................................................................202
Switching the Audio Unit On and Off..................................................................384
Switching the Front Interior Lamps On and Off
............................................................99
Switching the Hazard Flashers On and Off..................................................................280
Switching the Heated Mirrors On and Off...................................................................126
Switching the Heated Steering Wheel On and Off
.....................................................89
Switching the Heated Wiper Park On and Off...................................................................126
Switching the Lane Keeping System Mode...............................................................231
Switching the Lane Keeping System On and Off...........................................................231
Switching the Rear Interior Lamps On and Off
............................................................99
Switching Traction Control On and Off
...................................................................199
Switching Trailer Sway Control On and Off
...................................................................272
Symbols Glossary...........................................19
Symbols Used on Your Vehicle..................19
SYNC™ 3........................................................389
General Information......................................... 389
SYNC™ 3 Troubleshooting.....................420
T
Tailgate Anchor Points..............................260 Locating the Tailgate Anchor Points..........260
Tailgate Anchor Point Load
Capacities....................................................... 260
Tailgate Precautions
.....................................82
Tailgate...............................................................82 Opening the Tailgate........................................... 82
Technical Specifications See: Capacities and Specifications............355
Temporary Neutral Mode
..........................185
Entering Temporary Neutral Mode..............185
Exiting Temporary Neutral Mode.................185
Temporary Neutral Mode Limitations........185
What Is Temporary Neutral Mode................185
527
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Index