Audio System - Vehicles
Without: SYNC 3
General Information ...................................375
Audio Unit ......................................................
375
AM/FM Radio ...............................................
376
Connecting a Bluetooth® Device ..........
377
Streaming Bluetooth Audio ....................
378
Playing Media From a USB Device .......
379
USB Port .........................................................
379
Apps ................................................................
380
Using Voice Recognition ..........................
382
Audio System – Troubleshooting .........
383
Audio System - Vehicles With: SYNC 3
Audio System Precautions .....................
384
Switching the Audio Unit On and Off ........................................................................\
384
Selecting the Audio Source ....................
384
Playing or Pausing the Audio Source ........................................................................\
384
Adjusting the Volume ...............................
384
Switching Shuffle Mode On and Off ........................................................................\
384
Switching Repeat Mode On and Off ........................................................................\
384
Setting a Memory Preset .........................
384
Muting the Audio ........................................
385
Adjusting the Sound Settings ................
385
Setting the Clock and Date ....................
385
AM/FM Radio ...............................................
386
Digital Radio .................................................
386
Satellite Radio .............................................
388
SYNC™ 3
General Information ..................................
389
Using Voice Recognition ...........................
391
Entertainment .............................................
398
Phone .............................................................
408
Navigation ......................................................
410Electric Vehicle Information
....................
415
Apps .................................................................
416
Settings ...........................................................
418
SYNC™ 3 Troubleshooting ....................
420
Accessories
Accessories ...................................................
433
Ford Protect
What Is Ford Protect .................................
434
Scheduled Maintenance
General Maintenance Information ......
436
Normal Scheduled Maintenance .........
439
Special Operating Conditions Scheduled Maintenance ............................................
442
Customer Information
Rollover Warning ........................................
445
The Better Business Bureau Auto Line Program .....................................................
445
The Mediation and Arbitration Program .......................................................................
446
Ordering a Canadian French Owner's Manual .......................................................
446
Reporting Safety Defects in the United States ..........................................................
447
Reporting Safety Defects in Canada ........................................................................\
447
Radio Frequency Certification Labels .......................................................................
448
Perchlorate ...................................................
480
Replacement Parts Recommendation ........................................................................\
.
481
Mobile Communications Equipment ........................................................................\
.
481
Federal Highway Administration Regulation .................................................
482
End User License Agreement ................
482
Emission Law ...............................................
507
12
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Table of Contents
WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC. •
A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected
Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing 911 Assist
Selecting a Radio Station From a List
1. Select Sources.
2. Select a radio source.
3. Select
Browse.
4. Select a radio station from the list.
Manually Changing Radio Stations Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band. Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Storing a Radio Station
Press and hold one of the preset buttons
on the touchscreen.
Note: The radio could briefly mutes to
indicate the station has been stored. Radio Settings Select the settings option on the
feature bar.
1. Select Radio.
2. Adjust the settings.
CONNECTING A BLUETOOTH®
DEVICE
Go to the settings menu on your device and
switch Bluetooth on. Select the settings options on
the feature bar.
1. Select
Bluetooth.
2. Switch Bluetooth on.
3. Select
Add a Bluetooth Device.
Note: A prompt alerts you to search for your
vehicle on your device.
4. Select your vehicle on your device.
Note: A number appears on your device and
on the touchscreen.
5. Confirm that the number on your device matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your device.
Bluetooth Settings Select the settings option on the
feature bar.
1. Select
Bluetooth.
2. Adjust the settings.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
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2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Audio System - Vehicles Without: SYNC 3E290691 E142607
Contacts
Alphabetically sort your contacts.
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad.
Directly dial a number.
Mute
Mute your cell phone microphone. Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile .
5. Switch text message notification on.
Using Text Messaging Description
Menu Item
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
STREAMING BLUETOOTH
AUDIO
Check the compatibility of your device on
the local Ford website.
Pair your device. See
Connecting a
Bluetooth® Device (page 377). Select the audio option on the
feature bar.
Select
Sources. Select the bluetooth option.
Press the button to play the
track. Press the button again to
pause the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
378
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Audio System - Vehicles Without: SYNC 3
Possible Cause and Resolution
Symptom
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth® off and on again to force the
system to reconnect to your device.
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. Some Android devices have a limited
number of
Bluetooth® ports that apps can use to
connect. If you have more apps running on your device
than the number of available
Bluetooth® ports, the
system cannot find all of them.
• Close some of the apps to allow the system to find
those that you want to use.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving. Press the voice control button
on the steering wheel.
Note:
This only works when connected via
Bluetooth®
. See Connecting a
Bluetooth® Device (page 377).
Note: When using voice recognition use the
language set on the device.
Note: We recommend that you check your
data plan before using your phone voice
service through the system. Using them
could result in additional charges.
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2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing Audio System - Vehicles Without: SYNC 3E142599
Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth®
device. See Entertainment
(page 398). Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See Phone (page 408).
Select to use the navigation
system.
See Navigation (page
410). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
416
). Select to adjust system settings.
See
Settings (page 418).
Cleaning the Touchscreen
See
Cleaning Displays and Screens
(page 322). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
390
2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
(If Equipped) E100027 E283811 E280315 E280315
Action and Description
Voice Command
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
Included here are some of the most
popular commands for each SYNC 3
feature. Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.
To control the media features, press the voice button and when prompted, say: Description
Voice Command
You can say the Sirius channel name or number
such as "Sirius channel 16".
1
Sirius Channel ___
You can also tune to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "FM 88.7" or "AM 1580".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “FM 88.7 HD 1” .
1
FM ___ HD ___
Allows you to listen to music on your Bluetooth®
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist The Beatles" or "Play song
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
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2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3 (If Equipped)
Description
Voice Command
Play Audiobook ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse artist The Beatles" or "Browse genre
folk".
Browse ___
Browse Artist ___
Browse Album ___
Browse Genre ___
Browse Playlist ___
Browse Audiobook ___
Browse Podcast ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands (If Equipped)
You can control the temperature of the
vehicle using voice commands. ___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
To adjust the temperature, say: Description
Voice Command
Adjust the temperature between 60–85°F
(15.5– 29.5°C).
Set the Temperature to ____
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your
Bluetooth®-enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say: Description
Voice Command
Follow the on-screen instructions to complete the pairingprocess. See
Settings (page 418).
Pair Phone
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2022 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202106, First-Printing SYNC™ 3
(If Equipped)