Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www
.f or d . c a .
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
• Assume the high-voltage battery and
associated components are energized
and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery could result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices include reviewing the owner's
manual and becoming familiar with your
vehicle's safety information and
recommended safety practices.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If Possible:
1. Move your vehicle to a safe, nearby
location and remain on the scene.
2. Roll down the windows before you switch your vehicle off.
3. Place your vehicle in park (P), set the parking brake, switch off the vehicle,
activate the hazard flashers and move
your key(s) at least
16 ft (5 m) away
from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
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MAINTENANCE PRECAUTIONS
Service your vehicle regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. See Capacities and
Specifications (page 355).
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts.
• Set the parking brake, shift the
transmission to park (P) and block the
wheels. OPENING AND CLOSING THE
HOOD
Opening the Hood
1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
3. Fully pull the hood release lever for a second time.
Note: This action fully releases the hood.
4. Open the hood.
Note: There is no secondary hood release
under the hood.
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UNDER HOOD OVERVIEW - 2.0L ECOBOOST™
Windshield washer fluid reservoir. See Adding Washer Fluid (page 92).
A
Engine coolant reservoir.
See Checking the Coolant (page 304).
B
Engine oil dipstick.
See Engine Oil Dipstick Overview (page 303).
C
Engine oil filler cap.
See Adding Engine Oil (page 303).
D
Brake fluid reservoir.
See Locating the Brake Fluid Reservoir (page 192).
E
Battery.
See Changing the 12V Battery (page 310).
F
Engine compartment fuse box.
See Fuses (page 290).
G
Air filter assembly. See
Changing the Engine Air Filter (page 308).
H
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UNDER HOOD OVERVIEW - 2.5L, HYBRID ELECTRIC VEHICLE
(HEV)
Windshield washer fluid reservoir: See Adding Washer Fluid (page 92).
A
Low temp coolant cap:
See Checking the Coolant (page 304).
B
High temp coolant cap:
See Checking the Coolant (page 304).
C
Engine oil filler cap:
See Checking the Engine Oil Level (page 303).
D
Engine oil dipstick:
See Engine Oil Dipstick Overview (page 303).
E
Brake fluid reservoir:
See Checking the Brake Fluid (page 192).
F
Power distribution box: See Accessing the Under Hood Fuse Box (page 290).
G
Air filter assembly:
See Changing the Engine Air Filter (page 309).
H
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If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note:
A coolant concentration of 40%
provides improved overheat protection.
Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the coolant and
could cause engine damage.
Coolant Change
Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See Normal
Scheduled Maintenance (page 439).
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine. When this occurs, your vehicle still
operates, however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine could operate poorly.
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Do not wipe lamps when they are dry.
CLEANING WINDOWS AND WIPER
BLADES
To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner.
Note: When cleaning the interior of the
windshield, avoid getting any glass cleaner
on the instrument panel or door panels.
Wipe any glass cleaner off these surfaces
immediately.
• Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
This can cause damage not covered by the
vehicle Warranty.
CLEANING CHROME, ALUMINIUM
OR STAINLESS STEEL
We recommend that you only use a car
shampoo, a soft cloth and water on
bumpers and other chrome, aluminium or
stainless steel parts.
Note: For additional information and
assistance, we recommend that you contact
an authorized dealer.
Note: Rinse the area well after cleaning.
Note: Do not use abrasive materials, for
example steel wool or plastic pads, as they
can scratch these surfaces.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers. CLEANING WHEELS
Only use a recommended wheel and tire
cleaner to clean the wheels weekly. For
additional information and assistance, we
recommend that you contact an
authorized dealer.
1. Use a sponge to remove heavy
deposits of dirt and brake dust.
2. Rinse well after cleaning.
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before parking your vehicle.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
CLEANING THE ENGINE
COMPARTMENT
Use a vacuum cleaner to remove debris
from the screen area below windshield.
Note: If you are not familiar with the parts
around the engine do not wash the engine
compartment. Avoid frequent engine
washes.
When washing the engine compartment:
• Never wash or rinse the engine while it
is hot or running.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage.
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Note:
If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so to
reduce the risk of increased corrosion of the
brake discs, brake pads and linings.
Tires
• Maintain recommended air pressure.
Note: If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
REMOVING YOUR VEHICLE
FROM STORAGE
When your vehicle is ready to come out of
storage, do the following:
• We recommend that you change the
engine oil before you use your vehicle
again.
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up. •
Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
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Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-F/M(Canada)
BRAKE FLUID SPECIFICATION
Use fluid that meets the defined
specification and viscosity grade.
If you do not use fluid that meets the
defined specification and viscosity grade,
it could result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced brake performance. Note:
We recommend you use Dot 4 Low
Viscosity (LV) High Performance Brake Fluid
meeting WSS-M6C65-A2 specifications or
ISO 4925 Class 6 standards. If you use any
fluid other than the recommended fluid, it
could cause reduced brake performance
and not meet our performance standards.
Keep brake fluid clean and dry.
Contamination with dirt, water, petroleum
products or other materials could result in
brake system damage and possible failure.
Capacities Quantity
Variant
Fill as required.
All.
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
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