MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Requirements (page 626).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Performing a Master
Reset (page 634).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
(IF EQUIPPED)
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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HOW DOES EASY ENTRY AND
EXIT WORK
Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and may move
the steering column up and in when you
switch the ignition off. The driver seat and
steering column return to their previous
positions when you switch the ignition on.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle.
3. Select
Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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(If Equipped)
HEADLAMPS –
TROUBLESHOOTING
HEADLAMPS – FREQUENTLY
ASKED QUESTIONS
Why is there condensation in the
headlamps?
Headlamps have vents to
accommodate normal changes in air
pressure. Condensation can be a
natural by-product of this design.
When moist air enters the lamp
assembly through the vents, there is a
possibility that condensation can
occur when the temperature is cold.
When normal condensation occurs, a
fine mist can form on the interior of the
lens. The fine mist eventually clears
and exits through the vents during
normal operation.
How much condensation is
acceptable? The presence of a fine mist, for
example no streaks, drip marks or
large droplets. A fine mist covers less
than 50% of the lens.
How long may it take for the
acceptable condensation to be
cleared? Clearing time may take as long as 48
hours under dry weather conditions.
How much condensation is
unacceptable? A water puddle inside the lamp.
Streaks, drip marks or large droplets
present on the interior of the lens.
What should I do if unacceptable
condensation is present? Have your vehicle checked as soon as
possible. Why do my headlamps turn off when I
have them switched on when I switch
my vehicle off?
The battery saver turns the headlamps
off after a short period of time after
you switch your vehicle off.
AUTOLAMPS
WHAT ARE AUTOLAMPS WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the headlamps on in low visibility
conditions, for example daytime fog.
Autolamps turn the headlamps on in low
light situations or when the windshield
wipers operate.
AUTOLAMP SETTINGS
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Lighting.
4. Press
Autolamp Delay.
5. Press a setting.
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PERSONALIZED SETTINGS
CHANGING THE MEASUREMENT
UNIT
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Measure Units.
4. Select a measurement unit.
CHANGING THE TEMPERATURE
UNIT
1. Press
Settings on the touchscreen.
2. Press
General.
3. Press
Temperature Units.
4. Select
Fahrenheit or Celsius.
CHANGING THE TIRE PRESSURE
UNIT
1. Press
Settings on the touchscreen.
2. Press
General.
3. Press
Tire Pressure Units.
4. Select a pressure unit.
HYBRID DISPLAY
INFORMATION
WHAT IS EV COACH
EV coach helps you get the most of your
vehicle's electrical driving and regenerative
braking capabilities.
HOW DOES EV COACH WORK
When accelerating or maintaining speed,
a blue or white solid bar displays. This
indicates vehicle power. A blue rectangular
box could also display that shows the
power level that the engine turns on at. When the power level displays in the
rectangular box, it is blue which indicates
you are in electric only operation.
When the power level displays outside of
the rectangular box, it is white which
indicates you are in hybrid operation.
When you are decelerating, either releasing
the accelerator pedal or applying the
brake, you see a green or white solid bar
which indicates the power being used to
slow your vehicle down. A green
rectangular box could also display that
shows the amount of power that can be
recaptured by the regenerative braking
system and returned to the high voltage
battery.
When the power level displays in the
rectangular box, it is green which indicates
that the regenerative braking system is
being used to slow down your vehicle and
return the maximum amount of energy to
the high voltage battery.
When the power level displays outside of
the rectangular box, it is white which
indicates both regenerative and
conventional braking systems are in use.
WHAT IS BRAKE COACH
The brake coach appears after the vehicle
has come to a stop. It coaches you to brake
in a manner that maximizes the amount
of energy returned through the
regenerative braking system.
The percent displayed is an indication of
the regenerative braking efficiency with
100% representing the maximum amount
of energy recovery. You can switch brake
coach on or off in the settings menu on
your touchscreen.
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1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Switch
ECO Idle on or off.
Note: Your vehicle must be in park (P) for
eco idle to be available.
ECO IDLE –
TROUBLESHOOTING
ECO IDLE – FREQUENTLY ASKED
QUESTIONS
Why is the engine idling so loudly?
The engine is running at higher idle
speeds to charge the high voltage
battery. This is normal operation.
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(If Equipped)
WHAT IS TRAIL TURN ASSIST
Trail turn assist can reduce the turning
radius of your vehicle by applying the
brakes to the inside rear wheel in
low-speed, high steering-angle maneuvers.
TRAIL TURN ASSIST
PRECAUTIONS
Note:
Do not use trail turn assist on dry,
hard surfaced roads. Doing so can produce
excessive noise, increase tire wear and may
damage drive line, or braking components.
Trail turn assist is only intended for slippery,
or loose surfaces.
You may hear noise from the anti-lock
brake system while trail turn assist is
active. This is normal operation.
TRAIL TURN ASSIST
LIMITATIONS
Trail turn assist can only be used when the
vehicle ’s four-wheel drive system is in the
four-wheel drive high (4H), or four-wheel
drive low (4L) modes.
Trail Turn Assist cannot be used when the
vehicle ’s rear differential is locked. If the
rear differential has recently been locked
prior to Trail Turn Assist being turned on,
Trail Turn Assist may not activate until it
can confirm that the rear differential is
unlocked.
SWITCHING TRAIL TURN
ASSIST ON AND OFF
You can switch the trail turn assist on or
off from the features section of the vehicle
on screen display.
1. Press Features on the touchscreen.
2. Press
Trail Turn Assist. 3. Switch
Trail Turn Assist on or off.
Switch trail turn assist on when your
vehicle is in four-wheel drive high (4H) or
four-wheel drive low (4L).
The system activates when the:
• Vehicle speed is less than
12 mph
(19.3 km/h).
• Rear differential is fully unlocked.
• Steering wheel is almost fully turned
to the left or right.
Switch trail turn assist off by performing
any of the following:
• Switch trail turn assist off from the
features section of the vehicle on
screen display.
• Select two-wheel drive high, or
four-wheel drive auto.
• Switch on the rear locking differential.
TRAIL TURN ASSIST
INDICATORS When trail turn assist is on, one
of these two indicators will be
displayed, depending on the
direction of the vehicle
’s last
turn. When the feature is on but
not in use, the indicator light will
be gray. When the feature is active the
indicator light will be green.
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6. If the trailer wheels lock up, indicated
by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat Steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Note: Only perform this procedure at
speeds of approximately 20– 25 mph
(30–40 km/h).
Note: The trailer brake controller reduces
output at vehicle speeds below
11 mph
(18 km/h) so that trailer and vehicle braking
is not jerky or harsh. This feature is only
available when applying the brakes using
your vehicle's brake pedal, not the
controller.
Note: Your vehicle's brake system and the
trailer brake system work independently of
each other. Changing the gain setting on the
controller does not affect the operation of
your vehicle's brakes whether you attach a
trailer or not.
Note: With the proper electrical connection,
pressing your vehicle brake pedal or using
the manual control lever illuminates both
trailer and vehicle brake lamps.
Note: When you switch the engine off, the
controller output is disabled and the display
and module shut down. The controller
module and display turn on when you switch
the ignition on. Adjusting the Trailer Brake Gain
Increase or decrease the amount
of gain in set increments.
A
Slide the control to engage the
trailer brakes.
B
Note: Adjust gain setting before using the
trailer brake controller for the first time.
Note: The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer wheels
may lead to trailer instability.
Note: Setting adjustments are saved when
a trailer profile is selected.
ADJUSTING THE INTEGRATED
TRAILER BRAKE CONTROLLER
MODE
Select the correct integrated trailer brake
controller mode option using the
touchscreen.
Note: Trailer brake gain settings are saved
to the active trailer profile.
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HOW DOES TRAILER SWAY
CONTROL WORK
The system applies the brakes to the
individual wheels and reduces engine
torque to aid vehicle stability.
If the trailer begins to sway, the stability
control lamp flashes and the message
Trailer Sway Reduce Speed appears in
the information display.
Stop your vehicle as soon as it is safe to
do so. Check the vertical weight on the
tow ball and trailer load distribution.
TRAILER SWAY CONTROL
PRECAUTIONS WARNING: Turning off trailer sway
control increases the risk of loss of
vehicle control, serious injury or death.
Ford does not recommend disabling this
feature except in situations where speed
reduction may be detrimental (such as
hill climbing), the driver has significant
trailer towing experience, and can control
trailer sway and maintain safe operation.
Note: This feature only activates when
significant trailer sway occurs.
Note: This feature does not prevent trailer
sway, but reduces it once it begins.
Note: This feature cannot stop all trailers
from swaying.
Note: In some cases, if vehicle speed is too
high, the system may activate multiple
times, gradually reducing vehicle speed.
SWITCHING TRAILER SWAY
CONTROL ON AND OFF
1. Press
Features on the touchscreen. 2. Press
Towing.
3. Switch
Trailer Sway Control on or off.
The system turns on each time you start
your vehicle.
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