2022 CITROEN C4 Owners Manual

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12The "Position" settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.

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Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes ".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►

Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I am not receiving "Danger zone" alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 200 metres (656 ft), or
select POIs from the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.

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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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12► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►

Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).

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MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

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13Settings, Brightness, My Devices, night mode,
etc.
Principles
► Use this button (HOME) to display the
most recent home page used; a second
press displays the first home page, then press
the virtual buttons displayed
on the touch screen.
Scroll through the home pages by sliding
your finger along the screen to the right or
to the left.
Principle of movement in the system
Depending on the pages displayed on the
screen, scroll through the text or the menu (on
the left side of the screen) by sliding your finger,
as with a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►

T

o change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access to additional information about the function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile" tab.
The screen displays a "Guest" profile built
into the system and allows you to create and
personalise several new profiles with or without
an associated mobile device.
The "Guest" profile has a default display with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select "Create Profile", then follow the
procedure.
Creating a new profile allows you to personalise:
–

Language, units, Privacy Settings.
–


Screen configuration, appearance, My
shortcuts (depending on equipment).
–


Audio settings, favourite radio stations.
–


Lighting, interior ambience (refer to the "Ease
of use and comfort" section).
– Navigation history , favourite points of interest
(POIs), navigation settings.
–

Some driving aids and the list of favourites.
To delete a profile, select it from the list of profiles then press the bin.
Privacy Settings
The "Privacy Settings" management is
associated with each profile. This function is
used with:
a "Guest" profile configured by default in "Private
Mode",
or
a profile to be created in the system, with or
without connection to a mobile device.
For each profile (even "Guest"), the last privacy
mode saved value will be restored.
"Sharing Data and Location"
This mode allows the vehicle to externally
transmit all the personal data needed for each
valid available connected service.
The personal data required to use the connected services is sent to the
providers of these services.
"Sharing Data"
This mode allows the vehicle to externally
transmit all the data needed for each valid
available connected service, with the exception
of vehicle location data (e.g.
GPS coordinates).
Some connected services may not
function without the vehicle location data.

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This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform
local processing inside the vehicle with
limited functions.
This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
Professional purposes
If the vehicle is used for professional
purposes or under the terms of specific
contracts (e.g.
corporate fleet, government
assignment), some privacy modes will not
be available for the user on the screen,
depending on the data sharing needs of the
services.
To change mode, swipe down from the upper
edge of the touch screen to display all of the
quick settings.
Press this button and select the chosen
mode. The mode is highlighted. OR
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country
of residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on
the touch screen from top to bottom to display all
the notifications.
The selection of a country is necessary to use
the available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services".
Choose the country.
The first time you use it, via a connected mobile device, the system links to your
profile. The connected mobile device serves as
an access key to saved personal information.
First activate the mobile device’s Bluetooth
®
function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile
device connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Managing devices remotely and
remote updating of software and
firmware.
Being an integral part of the
service used to
provide connected services contract(s), the
required management of devices as well as
the required updating of the software and
firmware associated with the aforementioned
connected service will be carried out remotely,
in particular using "Over the Air" technology.
To do this, a secure connection via radio
network is established between the vehicle
and the Manufacturer's device management
server each time the ignition is switched on,
when a mobile telephone network is available.
Depending on the vehicle's equipment,
the connection
configuration must be set
to "Connected vehicle" to enable to the
connection to the radio network.
Irrespective of a valid subscription to a
connected service, the remote management
of devices relating to or connected with