
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
160 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Steering Wheel Controls . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . 163
Software Updates . . . . . . . . . . . . . . . . . 166
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 166
HD Radio Technology . . . . . . . . . . . . 168
Radio Data System (RDS) . . . . . . . . 169
Satellite Radio . . . . . . . . . . . . . . . . . . . . 169
Radio Reception . . . . . . . . . . . . . . . . . . 170
Multi-Band Antenna . . . . . . . . . . . . . 171
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 171
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Bluetooth Audio . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Navigation
Using the Navigation System . . . . 181
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Navigation Symbols . . . . . . . . . . . . . . 185 Destination . . . . . . . . . . . . . . . . . . . . . . . 185
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 190
Vehicle Positioning . . . . . . . . . . . . . . . 191
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 191
If the System Needs Service . . . . . 192
Map Data Updates . . . . . . . . . . . . . . . 192
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 192
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 192
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 198
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 203
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 212
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 171
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio
Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Some cellular services may interfere
with SXM reception causing loss of
signal.
Mobile Device Usage
Mobile device usage, such as making
or receiving calls, charging, or just
having the mobile device on may
cause static interference in the radio.
Unplug the mobile device or turn it
off if this happens.
Multi-Band Antenna
The roof antenna may be used for
radio, navigation, and OnStar,
depending on the equipped options.
Keep clear of obstructions for clear
reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect systemoperation or performance. Avoid use if
the content or origin cannot be
trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two
USB ports in the center console under
the armrest and another two on the
center stack. These ports are for data
and charging. There may also be two
USB ports at the rear of the center
console and a USB port on each side
of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory cables
left plugged into the vehicle,
unconnected to a device, could be
damaged or cause an electrical
short if the unconnected end comes
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
246 DRIVING AND OPERATING
Caution (Continued)
.Do not tow a trailer during
break-in. SeeTrailer Towing 0340
for the trailer towing capabilities
of the vehicle and more
information.
Following break-in, engine speed
and load can be gradually
increased.
On new vehicles, the various
mechanical and electrical systems
experience a “break-in”period during
the first 6 400 km (4,000 mi) of
routine driving. As the vehicle is
driven, the mechanical systems adjust
to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and
calibrate during the break-in period.
A one-time occurrence of clicks and
similar vehicle noises is normal during
this process.
Normal driving charges the vehicle’s
battery to achieve the best operation
of the vehicle, including fuel economy
and the Stop/Start System. See Stop/
Start System 0249.
Ignition Positions
Vehicles equipped with Keyless Access
have pushbutton starting.
The Remote Key must be in the
vehicle for the system to operate.
If the pushbutton start is not working,
the vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. See Remote
Keyless Entry (RKE) System Operation
0 7.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
Stopping the Engine/LOCK/OFF (No
Indicator Lights) : When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0250.
If the vehicle is not in P (Park),
the ignition will return to
ACC/ACCESSORY and display the
message SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
DRIVING AND OPERATING 367
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeMalfunction Indicator
Lamp (Check Engine Light) 0123.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle systems.
This could affect vehicle operation
and cause a crash. Such devices
may also access information stored
in the vehicle’s systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and would
not be covered by the vehicle
warranty. Always check with your
dealer before adding electrical
equipment.
{Warning
Certain mobile radio equipment,
like amplifiers and antennas used
for two-way communication, can
interfere with some vehicle systems.
Always ensure this equipment is
supplied with proper local
grounding. Follow all of the
instructions that came with the
equipment and see your GM dealer
for additional mobile radio
installation instructions. Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing
the Airbag-Equipped Vehicle 076 and
Adding Equipment to the
Airbag-Equipped Vehicle 076.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
ONSTAR 489
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0367. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
494 INDEX
IndexA
Accessories and Modifications . . . . . 369
Accessory Power . . . . . . . . . . . . . . . . . . . . 250
Adaptive Cruise Control . . . . . . . . . . . . 275
Add-On Electrical Equipment . . . . . . 367
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . 44
Agreements Trademarks and License . . . . . . . . . 212
Air Cleaner/Filter, Engine . . . . . . . . . . 377
Air Conditioning . . . . . . . . . . . . . . .221, 225
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . 377
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 228
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . 270
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
How Does an Airbag Restrain? . . . . 71
Passenger Sensing System . . . . . . . . 72
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 71
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Where Are the Airbags? . . . . . . . . . . . 68
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . . . . . 122
Readiness Light . . . . . . . . . . . . . . . . . . . 121
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
System Check . . . . . . . . . . . . . . . . . . . . . . 66
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 27
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 327
Rear Cross Traffic . . . . . . . . . . . . . . . . . 319
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 318
Side Blind Zone (SBZA) . . . . . . . . . . 327
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 403
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 166
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 171
Antilock Brake System (ABS) . . . . . . 262
Warning Light . . . . . . . . . . . . . . . . . . . . 126