Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/18/21
112 INSTRUMENTS AND CONTROLS
Wireless Charging
If equipped and enabled, the vehicle
has wireless charging in the center
console in front of the storage bin.
The system operates at 145 kHz and
wirelessly charges one Qi compatible
smartphone. The power output of the
system is capable of charging at a rate
up to 3 amp (15 W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0481.
{Warning
Wireless charging may affect the
operation of an implanted
pacemaker or other medical devices.
If you have one, it is recommended
to consult with your doctor before
using the wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained Accessory
Power (RAP) must be active. The
wireless charging feature may not
correctly indicate charging when the
vehicle is in RAP, during a Bluetooth
phone call, or when phone projection (e.g. Apple CarPlay / Android Auto) is
active. See
Retained Accessory Power
(RAP) 0250.
The operating temperature is −40 °C
(−40 °F) to 85 °C (185 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the phone. A charging
stopped alert may be displayed on the
infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature.
Charging will automatically resume
when a normal operating temperature
is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins,
keys, rings, paper clips, or cards,
between the smartphone and
charger may become very hot.
On the rare occasion that the
charging system does not detect an
object, and the object gets wedged
between the smartphone and
charger, remove the smartphone
(Continued)
Warning (Continued)
and allow the object to cool before
removing it from the charger, to
prevent burns.
To charge a compatible smartphone:
1. Confirm the smartphone is capable of wireless charging.
2. Remove all objects from the charging pocket. The system may
not charge if there are any objects
between the smartphone and
charger.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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160 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Steering Wheel Controls . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . 163
Software Updates . . . . . . . . . . . . . . . . . 166
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 166
HD Radio Technology . . . . . . . . . . . . 168
Radio Data System (RDS) . . . . . . . . 169
Satellite Radio . . . . . . . . . . . . . . . . . . . . 169
Radio Reception . . . . . . . . . . . . . . . . . . 170
Multi-Band Antenna . . . . . . . . . . . . . 171
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 171
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Bluetooth Audio . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Navigation
Using the Navigation System . . . . 181
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Navigation Symbols . . . . . . . . . . . . . . 185 Destination . . . . . . . . . . . . . . . . . . . . . . . 185
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 190
Vehicle Positioning . . . . . . . . . . . . . . . 191
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 191
If the System Needs Service . . . . . 192
Map Data Updates . . . . . . . . . . . . . . . 192
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 192
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 192
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 198
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 203
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 212
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 161
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
.Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.
.Set up phone numbers in advance
so they can be called easily by
pressing a single control or by using
a single voice command.
See Distracted Driving 0231.
Overview
Infotainment System
The infotainment system is controlled
by using the infotainment display,
controls on the center console,
steering wheel controls, and voice
recognition. Infotainment Controls on the
Multifunction Controler (MFC)
1.l(Navigation)
.Press to access the navigation
screen.
.Press and hold to access the
Apple CarPlay or Android
Auto Map View, if connected,
regardless of active route
guidance.
2.e(Radio/Audio)
.Press to open the active audio
source page.
.Press and hold to access the
Apple CarPlay or Android Now
Playing View, if connected.
If the current audio source is
the radio, the Apple CarPlay
or Android Auto Now Playing
View with the audio source
plays the radio.
3.n(Power/Volume) Knob
.Press to turn the power on.
.Press and hold when the
system is on to turn the
power off and display
the time.
.Press to mute/unmute the
system when on.
.Turn to decrease or increase
the volume.
4.6(Phone)
.Press to access the
phone menu.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone View,
if connected.
5.T(Vehicle Information)
.Press to access the vehicle
information.
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162 INFOTAINMENT SYSTEM
6. Primary Knob
.Turn to highlight a feature.
Press to activate the
highlighted feature.
.Move right/left or up/down to
change the highlighted area
on the display screen.
7.{(Home Page)
.Press to access the Home
Page. See“Home Page ”later in
this section.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone Home screen,
if connected.
8.0(Back)
.Press to return to the previous
display in a menu.
Home Page
The Home Page is where vehicle
application icons or cards are
accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display
or use the MFC to move the home
page. Move the knob right/left to
change the page or touch on one of the page count indicators at the
bottom of the screen to jump to a
specific page.
Managing Home Page Icons/Cards
1. Touch and hold any of the Home Page icons/cards to enter edit
mode. Edit mode is not available
when the vehicle is moving.
2. Continue holding the icon/card and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of
the display toward the desired
page. Cards must stay on the
first page.
5. Continue dragging and dropping application icons as desired.
6. Application cards on the first page can be replaced, moved or deleted
based on user preference while in
edit mode.
7. Touch Done to save changes or Cancel to not save and exit
edit mode. There will always be 10 icons per page
except on the last page. If an icon is
moved from the first page to the
second, then that icon from the
second page will replace the one
removed from the first.
Steering Wheel Controls
If equipped, some audio controls can
be adjusted at the steering wheel.
g:
Press to start voice recognition.
Press and hold to activate a connected
phones voice recognition. See Voice
Recognition 0192.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 163
w:Press to use Conversation
Enhancement. See “Conversation
Enhancement ”in Settings 0205.
C:Press to tune to the next strong
station when listening to the radio,
play the next song/track when
listening to a media source when
supported, or play the next favorite
station/channel when favorites is the
source.
B: Press to tune to the previous
strong station when listening to the
radio, play the previous song/track
when listening to a media source
when supported, or play the previous
favorite station/channel when
favorites is the source.
e: Press to open the audio
source list.
Thumbwheel : Press the thumbwheel
to access the Now Playing song list or
select a list item. Scroll up or down to
move to a list item.
6: Press to answer or end a call when
in a call. Press to access the recent
call list when not in a call.
0: Press to mute or unmute the
volume.
x− :Press to decrease the volume or
press and hold to continually decrease
the volume.
x+ : Press to increase the volume or
press and hold to continually increase
the volume.
Using the System
Audio
Touch the Audio icon on the
infotainment display or
eon the
Multifunction Controler (MFC) to
display the active audio source page.
Examples of available sources may
include AM, FM, SXM (if equipped),
USB, and Bluetooth.
Navigation
Touch the Nav icon on the
infotainment display or
lon the MFC
to display the navigation map. See
Using the Navigation System 0181.
Phone
Touch the Phone icon on the
infotainment display or
6on the MFC
to display the Phone menu. See
Bluetooth (Overview) 0198 or
Bluetooth (Pairing and Using a Phone)
0 199.
Vehicle Information
TouchTon the infotainment
display or press
Ton the MFC. See
Vehicle Information 0136.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 203.
Android Auto
Touch the Android Auto icon to
activate Android Auto (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 203.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 203
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the
displayed order of contact names by
First Name or Last Name.
Re-sync Phone Contacts : This allows
the contact list to re-sync by
importing the contacts from the
currently connected phone.
Active Call View
This setting allows whether answering
incoming call will display the active
call view. Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the
OnStar Phone TTY Mode for OnStar
Advisor Calls and OnStar Emergency
Calls.
Touch Disable or Enable.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available and
connected, the Android Auto and
Apple CarPlay icons will change from
gray to white on the Home Page of the
infotainment display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay. 2. Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, the message “Device
Projection Privacy Consent ”will
appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto
capability from the vehicle
Settings menu. Other functions
may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
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204 INFOTAINMENT SYSTEM
2. For first time connection, there aretwo ways to set up wireless
projection:
.Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best performance,
it is highly recommended to use
the device’s factory-provided
USB cable, which should be
replaced after significant wear
to maintain connection quality.
Aftermarket or third-party
cables may not work.
.Connecting the phone over
Bluetooth. See Bluetooth
(Overview) 0198 or
Bluetooth (Pairing and Using a
Phone) 0199.
3. Make sure wireless is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or
Android Auto, agree to the terms
and conditions on both the infotainment system and the
phone. Touch Continue to launch
Apple CarPlay or Android Auto.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch. If not, touch the Android Auto
or Apple CarPlay icon on the Home
Page to launch.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch the device name on the Apple CarPlay or Android Auto
sub-menu.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return
to the Home Page. Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.cadillac.com.
Android Auto is provided by
Google and is subject to Google’s
terms and privacy policy. Apple
CarPlay is provided by Apple and is
subject to Apple’s terms and privacy
policy. Data plan rates apply. For
Android Auto support see
https://support.google.com/
androidauto. For Apple CarPlay
support see www.apple.com/ios/
carplay/. Apple or Google may change
or suspend availability at any time.
Android Auto, Android, Google, Google
Play, and other marks are trademarks
of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit
Android Auto or Apple CarPlay. To
enter back into Android Auto or Apple
CarPlay, press and hold
{on the
center stack.
Apple CarPlay and Android Auto can
be disabled from the infotainment
system. To do this, touch Home,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 205
Settings, and then phone projection.
Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Certain settings can be managed in
the Owner Center sites when an
account is established, and may be
modified if other users have accessed
the vehicle or created accounts. This
may result in changes to the security
or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle,
if equipped. For instructions, in the
U.S. see my.cadillac.com or in Canada
see mycadillac.ca or moncadillac.ca.
Refer to the User Terms and Privacy
Statement for important details. To
view, touch the Settings icon on the
Home Page of the infotainment
display.
The settings menu is organized into
three categories. Select the desired
category by touching System, Vehicle,
or Search.
For Vehicle settings, seeVehicle
Personalization 0140. To access the System menus:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch System to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to change a
setting.
The menu may contain the following:
Display
Touch and the following may display:
Head Up Display
.Head Up Display: Projects
information and updates on the
windshield. Select Off or On.
.Adjustment: Changes the display
position and brightness on the
windshield.
.Head Up Display Contents: Select
the content shown on the Head Up
Display (HUD). Instrument Cluster
.Layout: Select what information is
displayed on the instrument cluster.
.Left View: Select what information
is displayed on the left side of the
instrument cluster. This is only
available when gauge layout is
selected.
.Right View: Select what information
is displayed on the right side of the
instrument cluster. This is only
available when gauge layout is
selected.
.Speed Information: Select the speed
related information and features
displayed on the instrument cluster.
Radio Display
.Rear Climate Status: Select whether
rear climate information is
displayed on the radio.
.Turn Display Off: Select to shut off
the radio display.
Sounds
Touch and the following may display:
.Maximum Startup Volume: Adjust
the volume limit of audio sources
when the vehicle is started.