2022 CADILLAC ESCALADE pairing phone

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
160 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Steering Wheel Controls . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . 163
Software Updates . . . . . . . . . . . . . . . . . 166
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 166
HD Radio Technology . . . . . . . . . . . . 168
Radio Data System (RDS) . . . . . . . . 169
Satellite Radio . . . . . . . . . . . . . . . . . . . . 169
Radio Reception . . . . . . . . . . . . . . . . . . 170
Multi-Band Antenna . . . . . . . . . . . . . 171
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 171
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Bluetooth Audio . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Navigation
Using the Navigation System . . . . 181
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Navigation Symbols . . . . . . . . . . . . . . 185 Destination . . . . . . . . . . . . . . . . . . . . . . . 185
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 190
Vehicle Positioning . . . . . . . . . . . . . . . 191
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 191
If the System Needs Service . . . . . 192
Map Data Updates . . . . . . . . . . . . . . . 192
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 192
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 192
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 198
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 203
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 212
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 163
w:Press to use Conversation
Enhancement. See “Conversation
Enhancement ”in Settings 0205.
C:Press to tune to the next strong
station when listening to the radio,
play the next song/track when
listening to a media source when
supported, or play the next favorite
station/channel when favorites is the
source.
B: Press to tune to the previous
strong station when listening to the
radio, play the previous song/track
when listening to a media source
when supported, or play the previous
favorite station/channel when
favorites is the source.
e: Press to open the audio
source list.
Thumbwheel : Press the thumbwheel
to access the Now Playing song list or
select a list item. Scroll up or down to
move to a list item.
6: Press to answer or end a call when
in a call. Press to access the recent
call list when not in a call.
0: Press to mute or unmute the
volume.
x− :Press to decrease the volume or
press and hold to continually decrease
the volume.
x+ : Press to increase the volume or
press and hold to continually increase
the volume.
Using the System
Audio
Touch the Audio icon on the
infotainment display or
eon the
Multifunction Controler (MFC) to
display the active audio source page.
Examples of available sources may
include AM, FM, SXM (if equipped),
USB, and Bluetooth.
Navigation
Touch the Nav icon on the
infotainment display or
lon the MFC
to display the navigation map. See
Using the Navigation System 0181.
Phone
Touch the Phone icon on the
infotainment display or
6on the MFC
to display the Phone menu. See
Bluetooth (Overview) 0198 or
Bluetooth (Pairing and Using a Phone)
0 199.
Vehicle Information
TouchTon the infotainment
display or press
Ton the MFC. See
Vehicle Information 0136.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 203.
Android Auto
Touch the Android Auto icon to
activate Android Auto (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 203.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
168 INFOTAINMENT SYSTEM
Manage Phones
Select to manage the vehicle
Bluetooth phone connections and
phone pairing.
Metadata Corrector
This feature, when on, will add and
correct information associated with
the media files on connected devices.
Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites.
Favorites are stored by touching
H.
This will highlight indicating that it is
now saved as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service
with features such as digital quality
sound, more stations available on a single frequency such as HD2 and
HD3, and display information such as
artist and song title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station
is broadcasting in HD Radio, the
radio will automatically tune to the
HD version of the current channel
(HD1) after several seconds. The
radio will also display icons
representing additional channels
(HD2, ...HD8), that may be
available. When the radio
successfully tunes to a HD station,
the HD logo will display and digital
audio will play.
2. Touch the display arrows or swipe the coverf low left/right to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing. The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay :
Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip, Echo,
Digital Audio Lost : Station signal
strength may be weak, the station is
out of range, or the station may be
out of alignment. Verify proper
reception on another station.
If the HD Radio signal weakens while
listening to HD1, the radio will
automatically switch to the analog
version of the radio station.
If the HD Radio signal loses reception
while listening to stations HD2 to
HD8, the radio mutes until the signal
can be recovered or until the station is
changed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
174 INFOTAINMENT SYSTEM
present. The radio displays the file
name as the track name if the song
information is not available.
Supported Apple Devices
To view supported devices, see
my.cadillac.com/learn.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering wheel
mute control is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. SeeBluetooth
(Overview) 0198 or
Bluetooth (Pairing and Using a Phone)
0 199 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no volume is present, check the volume setting
on both your mobile device and the
infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list
on the left of the display or by
touching the More option and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth
from the recent sources list on the
left of the display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu ”under AM-FM Radio 0166.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Bluetooth.
3. Touch Devices to add or delete devices. When touching Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is not
moving, use the mobile device to
begin playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
display. Press play on the device or
touch
pon the display to begin
playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not be
part of the MyMedia source mode.
Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see
my.cadillac.com/learn.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
176 INFOTAINMENT SYSTEM
5. Touch or swipe down to close theoverlay. Touching anywhere on
the screen or waiting about
three seconds will also slide the
overlay down.
6. Touch to open the settings menu.
7. Touch to pair or connect the Bluetooth headphones, adjust the
headphone volume or have the
audio play through the vehicle’s
interior speakers.
8. Touch to open the Home Screen.
Touch, swipe, or drag input to
navigate within an app.
Touching an ad will open it in a
second tab. To close the second tab,
touch the first tab, or touch the
z.
Rear Screen Settings
From the rear screen home page,
touch
*to access the settings menu.
The menu may contain the following:
Screen Brightness
Select Screen Brightness. Move the bar
left or right to adjust the display
brightness. Each screen may be
uniquely adjusted. Customer Owned Bluetooth
Headphones
The RSI system supports Bluetooth
headphones. Up to four Bluetooth
headphones can be paired to each
REAR SCREEN. This screen provides a
list of all Bluetooth headphones that
have been paired to the RSI system, as
well as control over their use and
settings. New Bluetooth headphones
can be connected, or the Bluetooth
headphone settings can be changed
from or on this screen.
To pair Bluetooth headphones to one
of the rear screens:
1. Select Bluetooth Headphones or touch
Xfrom the desired Rear
Screen Home Page.
2. Select Connect Headphones.
3. Make sure the Bluetooth headphones are in pairing mode.
Once recognized by the system, the
Bluetooth headphones are
displayed on the list of Available
Headphones. 4. Select the Bluetooth headphones
from the list. The headphones may
need to be unpaired from your
phone before pairing to the RSI.
5. Once a headphone is paired, touch options for that headphone to
access the menu where the
headphone can be renamed,
connected, disconnected, or to
forget.
Provided Bluetooth Headphones
{Warning
The headphones have a built-in
rechargeable lithium ion battery
pack that presents a serious fire
hazard if damaged, defective,
or improperly used.
To avoid battery leakage and/or a
potential fire:
.Do not attempt to burn, crush,
or cut the battery
.Do not expose the battery to
environments with extremely low
air pressures or temperatures
above 60 °C (140 °F) (Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 177
Warning (Continued)
.Do not charge the battery at
temperatures above 45 °C (113 °F)
.Do not charge the battery if the
headphones are defective or
damaged
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and repairs
would not be covered by the vehicle
warranty. Storage in extreme cold
can weaken the batteries. Keep the
headphones stored in a cool, dry
place.
Batteries in this product should not be
disposed of with household waste.
Batteries should be recycled at an
appropriate facility. Contact local
authorities for details on recycling.
1. CH-Channel Select
2. Power
3. Volume
4. USB-C Charging Port
The RSI includes two new Bluetooth
wireless headphones. The headphones
are used to listen to various
multimedia. The wireless headphones
have a power button, channel select
button, and a volume control button.To use the included Bluetooth
Wireless Headphones:
.Press the POWER button for
one second to turn the headphones
on. The power indicator will
illuminate.
.While the headphones are powered
off, press and hold the power button
for two seconds to enter pairing
mode. The headphone name will
display as
“GM RSI BT HP.” See
“Pairing to RSI Screen ”below for
pairing instructions with RSI screen.
.To power off, press and hold the
power button for two seconds while
the power is on.
Paring to RSI Screen
Only two headphones can be active
per RSI Screen.
To pair a Bluetooth headphone to one
of the rear screens: 1. Touch the Headphone icon from the desired Rear Screen
Home Page.
2. Select Add New Headphones.
3. Make sure the Bluetooth headphone is in pairing mode.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
178 INFOTAINMENT SYSTEM
4. Once recognized by the system, theBluetooth headphone is displayed
on the list of Available
Headphones.
5. Select the Bluetooth headphone from the list. Once connected,
touch OK at the Pairing Successful
pop-up.
6. Touch OK.
Voice Over
If equipped, the RSI system has a
Voice Over feature to benefit the
visually and hearing impaired.
When activated, Voice Over provides
audible feedback to the user about
which area on the screen they are
touching, identifying active buttons,
as well as providing information
feedback of screen identification,
current status, list content, metadata,
and pop-up information. It allows for
the user to activate features through a
double tap anywhere on the screen
which relates to the last single
touched and audibly announced
actionable button. To turn Voice Over on or off, touch
*, touch the toggle, and then press
OK to confirm. Voice Over turns off
every time the vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out
users.
Open Source License
Select to show the license
information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in
the rear of the center console. These
include two HDMI ports and two
USB-C charge only ports.
HDMI
The HDMI input allows an HDMI A/V
cable to be connected from an
auxiliary device such as a camcorder,
video game system, or Apple device.
A cable from Apple is required for
Apple devices.
Touch the HDMI port that the
external device was connected to on
the home screen.
For certain HDMI devices that support
USB charging, the USB ports can be
used as a power source.
Content from these HDMI ports are
NOT accessible through the
infotainment display.
To use the HDMI input of the RSI
system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired
display and select HDMI as the
source.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 181
Rear Media Settings
From the Rear Media page, touch
Settings to access the settings menu.
The menu may contain the following:
Remember Screen Power Status
Select to have rear screens
automatically power on when the
vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for
the individual rear screens.
Allowed Applications
Select to choose which applications
are visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear MediaTerms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.RSI Troubleshooting
No power :
The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on : Make sure the headphones have
sufficient charge. Plug the headphones
to a USB-C port to charge.
Check to see if headphones are paired
to the screens. Make sure that you are
listening in to the correct screen by
pressing the channel select button.
If the steps above do not work, then
unpair the headphones from the RSI
screens, turn the headphones off, turn
them back on and attempt to pair
them. See pairing procedures for the
Bluetooth headphone previously in
this section.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems
(GPS), two-way radios, mobile faxes,
or walkie talkies. It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the left side of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Personalized Navigation.
Personalized Navigation (If
Equipped)
If Personalized Navigation is available
and confirmed, this feature learns
preferences by remembering where