Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/18/21
112 INSTRUMENTS AND CONTROLS
Wireless Charging
If equipped and enabled, the vehicle
has wireless charging in the center
console in front of the storage bin.
The system operates at 145 kHz and
wirelessly charges one Qi compatible
smartphone. The power output of the
system is capable of charging at a rate
up to 3 amp (15 W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0481.
{Warning
Wireless charging may affect the
operation of an implanted
pacemaker or other medical devices.
If you have one, it is recommended
to consult with your doctor before
using the wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained Accessory
Power (RAP) must be active. The
wireless charging feature may not
correctly indicate charging when the
vehicle is in RAP, during a Bluetooth
phone call, or when phone projection (e.g. Apple CarPlay / Android Auto) is
active. See
Retained Accessory Power
(RAP) 0250.
The operating temperature is −40 °C
(−40 °F) to 85 °C (185 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the phone. A charging
stopped alert may be displayed on the
infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature.
Charging will automatically resume
when a normal operating temperature
is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins,
keys, rings, paper clips, or cards,
between the smartphone and
charger may become very hot.
On the rare occasion that the
charging system does not detect an
object, and the object gets wedged
between the smartphone and
charger, remove the smartphone
(Continued)
Warning (Continued)
and allow the object to cool before
removing it from the charger, to
prevent burns.
To charge a compatible smartphone:
1. Confirm the smartphone is capable of wireless charging.
2. Remove all objects from the charging pocket. The system may
not charge if there are any objects
between the smartphone and
charger.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
160 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Steering Wheel Controls . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . 163
Software Updates . . . . . . . . . . . . . . . . . 166
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 166
HD Radio Technology . . . . . . . . . . . . 168
Radio Data System (RDS) . . . . . . . . 169
Satellite Radio . . . . . . . . . . . . . . . . . . . . 169
Radio Reception . . . . . . . . . . . . . . . . . . 170
Multi-Band Antenna . . . . . . . . . . . . . 171
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 171
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Bluetooth Audio . . . . . . . . . . . . . . . . . . 174
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Navigation
Using the Navigation System . . . . 181
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Navigation Symbols . . . . . . . . . . . . . . 185 Destination . . . . . . . . . . . . . . . . . . . . . . . 185
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 190
Vehicle Positioning . . . . . . . . . . . . . . . 191
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 191
If the System Needs Service . . . . . 192
Map Data Updates . . . . . . . . . . . . . . . 192
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 192
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 192
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 198
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 203
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 212
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 163
w:Press to use Conversation
Enhancement. See “Conversation
Enhancement ”in Settings 0205.
C:Press to tune to the next strong
station when listening to the radio,
play the next song/track when
listening to a media source when
supported, or play the next favorite
station/channel when favorites is the
source.
B: Press to tune to the previous
strong station when listening to the
radio, play the previous song/track
when listening to a media source
when supported, or play the previous
favorite station/channel when
favorites is the source.
e: Press to open the audio
source list.
Thumbwheel : Press the thumbwheel
to access the Now Playing song list or
select a list item. Scroll up or down to
move to a list item.
6: Press to answer or end a call when
in a call. Press to access the recent
call list when not in a call.
0: Press to mute or unmute the
volume.
x− :Press to decrease the volume or
press and hold to continually decrease
the volume.
x+ : Press to increase the volume or
press and hold to continually increase
the volume.
Using the System
Audio
Touch the Audio icon on the
infotainment display or
eon the
Multifunction Controler (MFC) to
display the active audio source page.
Examples of available sources may
include AM, FM, SXM (if equipped),
USB, and Bluetooth.
Navigation
Touch the Nav icon on the
infotainment display or
lon the MFC
to display the navigation map. See
Using the Navigation System 0181.
Phone
Touch the Phone icon on the
infotainment display or
6on the MFC
to display the Phone menu. See
Bluetooth (Overview) 0198 or
Bluetooth (Pairing and Using a Phone)
0 199.
Vehicle Information
TouchTon the infotainment
display or press
Ton the MFC. See
Vehicle Information 0136.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 203.
Android Auto
Touch the Android Auto icon to
activate Android Auto (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 203.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
166 INFOTAINMENT SYSTEM
Spread is used to zoom in on a map,
certain images, or a web page. Place
finger and thumb together on the
display, then move them apart.
Pinch
Pinch is used to zoom out on a map,
certain images, or a web page. Place
finger and thumb apart on the display,
then move them together.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss surfaces
or vehicle displays, use a microfiber
cloth to wipe surfaces. Before wiping
the surface with the microfiber cloth,
remove dirt that could scratch the
surface. Then use the microfiber cloth
by gently rubbing to clean. Never usewindow cleaners or solvents.
Periodically hand wash the microfiber
cloth separately, using mild soap. Do
not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see
“Updates”under
Settings 0205 for details on software
updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio
icon to display the active audio source
page. Choose from the list at the left
side of the display. Examples of
available sources may include AM,
FM, SiriusXM (if equipped) and
Bluetooth.
Finding a Station
Seeking a Station
From the AM or FM active source
page, touch
7or6to seek for the
previous or next strong station. Touch
Hto save the station as a favorite.
Manual Tune
Touch#to display the Manual
Tune screen.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
168 INFOTAINMENT SYSTEM
Manage Phones
Select to manage the vehicle
Bluetooth phone connections and
phone pairing.
Metadata Corrector
This feature, when on, will add and
correct information associated with
the media files on connected devices.
Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites.
Favorites are stored by touching
H.
This will highlight indicating that it is
now saved as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service
with features such as digital quality
sound, more stations available on a single frequency such as HD2 and
HD3, and display information such as
artist and song title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station
is broadcasting in HD Radio, the
radio will automatically tune to the
HD version of the current channel
(HD1) after several seconds. The
radio will also display icons
representing additional channels
(HD2, ...HD8), that may be
available. When the radio
successfully tunes to a HD station,
the HD logo will display and digital
audio will play.
2. Touch the display arrows or swipe the coverf low left/right to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing. The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay :
Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip, Echo,
Digital Audio Lost : Station signal
strength may be weak, the station is
out of range, or the station may be
out of alignment. Verify proper
reception on another station.
If the HD Radio signal weakens while
listening to HD1, the radio will
automatically switch to the analog
version of the radio station.
If the HD Radio signal loses reception
while listening to stations HD2 to
HD8, the radio mutes until the signal
can be recovered or until the station is
changed.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
174 INFOTAINMENT SYSTEM
present. The radio displays the file
name as the track name if the song
information is not available.
Supported Apple Devices
To view supported devices, see
my.cadillac.com/learn.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering wheel
mute control is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. SeeBluetooth
(Overview) 0198 or
Bluetooth (Pairing and Using a Phone)
0 199 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no volume is present, check the volume setting
on both your mobile device and the
infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list
on the left of the display or by
touching the More option and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth
from the recent sources list on the
left of the display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu ”under AM-FM Radio 0166.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Bluetooth.
3. Touch Devices to add or delete devices. When touching Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is not
moving, use the mobile device to
begin playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
display. Press play on the device or
touch
pon the display to begin
playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not be
part of the MyMedia source mode.
Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see
my.cadillac.com/learn.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 175
Rear Seat Infotainment
Rear Seat Infotainment
(RSI) System
If equipped, the system includes two
HDMI ports, two Bluetooth
headphones, and video touchscreen
displays in back of the driver and
passenger seats.
The RSI system may not operate
properly until the temperature is
above−20 °C (−4 °F) and below 55 °C
(131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to power on and view the
Home screen.
2. Touch
}on the status bar to turn
the screen off.
The screens can be turned on and off
through each individual touchscreen,
independently from the other, and
through front seat control. Playback of any media playing
through that specific screen is paused
when the screen is turned off.
Screens can be locked via the front
seat control.
Sources
.HDMI 1
.HDMI 2
.Apps (if equipped)
Status Bar:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen
to turn the screen on again.
.X: Touch to go to Bluetooth
Headphone Setup menu. See
“Settings ”later in this section.
.*: Touch to go to the
Settings menu.
HDMI Input
An HDMI cable is required to connect
an HDMI device to the RSI hub. The
RSI HDMI inputs allow connection to
video games, disc players, cameras,
smartphones, tablets, streaming
devices, and A/V dongles that have
HDMI (version 1.4a) outputs.
App View
1. Touch to adjust the zoom level.
2. Touch to navigate page history back or forward.
3. Touch to reload the page.
4. Touch to share screen with the other rear screen.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
176 INFOTAINMENT SYSTEM
5. Touch or swipe down to close theoverlay. Touching anywhere on
the screen or waiting about
three seconds will also slide the
overlay down.
6. Touch to open the settings menu.
7. Touch to pair or connect the Bluetooth headphones, adjust the
headphone volume or have the
audio play through the vehicle’s
interior speakers.
8. Touch to open the Home Screen.
Touch, swipe, or drag input to
navigate within an app.
Touching an ad will open it in a
second tab. To close the second tab,
touch the first tab, or touch the
z.
Rear Screen Settings
From the rear screen home page,
touch
*to access the settings menu.
The menu may contain the following:
Screen Brightness
Select Screen Brightness. Move the bar
left or right to adjust the display
brightness. Each screen may be
uniquely adjusted. Customer Owned Bluetooth
Headphones
The RSI system supports Bluetooth
headphones. Up to four Bluetooth
headphones can be paired to each
REAR SCREEN. This screen provides a
list of all Bluetooth headphones that
have been paired to the RSI system, as
well as control over their use and
settings. New Bluetooth headphones
can be connected, or the Bluetooth
headphone settings can be changed
from or on this screen.
To pair Bluetooth headphones to one
of the rear screens:
1. Select Bluetooth Headphones or touch
Xfrom the desired Rear
Screen Home Page.
2. Select Connect Headphones.
3. Make sure the Bluetooth headphones are in pairing mode.
Once recognized by the system, the
Bluetooth headphones are
displayed on the list of Available
Headphones. 4. Select the Bluetooth headphones
from the list. The headphones may
need to be unpaired from your
phone before pairing to the RSI.
5. Once a headphone is paired, touch options for that headphone to
access the menu where the
headphone can be renamed,
connected, disconnected, or to
forget.
Provided Bluetooth Headphones
{Warning
The headphones have a built-in
rechargeable lithium ion battery
pack that presents a serious fire
hazard if damaged, defective,
or improperly used.
To avoid battery leakage and/or a
potential fire:
.Do not attempt to burn, crush,
or cut the battery
.Do not expose the battery to
environments with extremely low
air pressures or temperatures
above 60 °C (140 °F) (Continued)