2022 CADILLAC ESCALADE bluetooth

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 177
Warning (Continued)
.Do not charge the battery at
temperatures above 45 °C (113 °F)
.Do not charge the battery if the
headphones are defective or
damaged
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and repairs
would not be covered by the vehicle
warranty. Storage in extreme cold
can weaken the batteries. Keep the
headphones stored in a cool, dry
place.
Batteries in this product should not be
disposed of with household waste.
Batteries should be recycled at an
appropriate facility. Contact local
authorities for details on recycling.
1. CH-Channel Select
2. Power
3. Volume
4. USB-C Charging Port
The RSI includes two new Bluetooth
wireless headphones. The headphones
are used to listen to various
multimedia. The wireless headphones
have a power button, channel select
button, and a volume control button.To use the included Bluetooth
Wireless Headphones:
.Press the POWER button for
one second to turn the headphones
on. The power indicator will
illuminate.
.While the headphones are powered
off, press and hold the power button
for two seconds to enter pairing
mode. The headphone name will
display as
“GM RSI BT HP.” See
“Pairing to RSI Screen ”below for
pairing instructions with RSI screen.
.To power off, press and hold the
power button for two seconds while
the power is on.
Paring to RSI Screen
Only two headphones can be active
per RSI Screen.
To pair a Bluetooth headphone to one
of the rear screens: 1. Touch the Headphone icon from the desired Rear Screen
Home Page.
2. Select Add New Headphones.
3. Make sure the Bluetooth headphone is in pairing mode.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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178 INFOTAINMENT SYSTEM
4. Once recognized by the system, theBluetooth headphone is displayed
on the list of Available
Headphones.
5. Select the Bluetooth headphone from the list. Once connected,
touch OK at the Pairing Successful
pop-up.
6. Touch OK.
Voice Over
If equipped, the RSI system has a
Voice Over feature to benefit the
visually and hearing impaired.
When activated, Voice Over provides
audible feedback to the user about
which area on the screen they are
touching, identifying active buttons,
as well as providing information
feedback of screen identification,
current status, list content, metadata,
and pop-up information. It allows for
the user to activate features through a
double tap anywhere on the screen
which relates to the last single
touched and audibly announced
actionable button. To turn Voice Over on or off, touch
*, touch the toggle, and then press
OK to confirm. Voice Over turns off
every time the vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out
users.
Open Source License
Select to show the license
information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in
the rear of the center console. These
include two HDMI ports and two
USB-C charge only ports.
HDMI
The HDMI input allows an HDMI A/V
cable to be connected from an
auxiliary device such as a camcorder,
video game system, or Apple device.
A cable from Apple is required for
Apple devices.
Touch the HDMI port that the
external device was connected to on
the home screen.
For certain HDMI devices that support
USB charging, the USB ports can be
used as a power source.
Content from these HDMI ports are
NOT accessible through the
infotainment display.
To use the HDMI input of the RSI
system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired
display and select HDMI as the
source.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 179
HDMI
HDMI Connection
The RCP provides two HDMI ports to
mirror video devices.
Connect the external device to watch
the device content through the RSI
screen.
Touch the HDMI port that was
connected to the external device on
the home screen.
HDMI Playing View
HDMI playing view shows the video
content and includes:
.{(Home): Touch{to return to
the RSI Home selection screen.
.X(Headphones): TouchXto
access the Bluetooth Headphone
Setup menu. See “Settings”later in
this section.
.Share: Touch to share the screen
with the other rear screen. The
screen can be shared through the
connected device.
Rear Media App from the Home
Screen
The Rear Media App allows a front
user to control the Rear Seat Video
Screen sources. To access, touch the
Rear Media App icon from the
Home Page.
The Rear Screens may be powered on
or off from the Rear Media App.
Touch Screen 1 or Screen 2 to select a
screen. Touch summary to view both
Rear Screens together. Touching the
Power icon next to the highlighted
screen icon turns that screen on
or off. The audio for the rear users can be
muted by the front user by pressing
the mute icon associated with the left
or right rear screen on the Rear Video
App screen, or both rear screens by
pressing the MUTE ALL button.
The current source from the desired
Rear Screen can also be shown on the
other Rear Screen by pressing the
Share button on the lower right side
of the RSI Video App screens.
Source Selecting from the Rear
Media App
Sources may be selected for the
highlighted Rear Screen. Select
Sources from the Rear Media App
screen, then select from the list of
available sources shown on the RSI
Sources screen.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 181
Rear Media Settings
From the Rear Media page, touch
Settings to access the settings menu.
The menu may contain the following:
Remember Screen Power Status
Select to have rear screens
automatically power on when the
vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for
the individual rear screens.
Allowed Applications
Select to choose which applications
are visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear MediaTerms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.RSI Troubleshooting
No power :
The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on : Make sure the headphones have
sufficient charge. Plug the headphones
to a USB-C port to charge.
Check to see if headphones are paired
to the screens. Make sure that you are
listening in to the correct screen by
pressing the channel select button.
If the steps above do not work, then
unpair the headphones from the RSI
screens, turn the headphones off, turn
them back on and attempt to pair
them. See pairing procedures for the
Bluetooth headphone previously in
this section.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems
(GPS), two-way radios, mobile faxes,
or walkie talkies. It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the left side of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Personalized Navigation.
Personalized Navigation (If
Equipped)
If Personalized Navigation is available
and confirmed, this feature learns
preferences by remembering where

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 197
for the album name. The reply would
be to say the name of the album
to play.
Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.Voice Recognition for
Navigation
“Navigation”:Begin a dialog to enter
specific destination information.
“Navigation Commands ”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance. “Take Me Home
”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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198 INFOTAINMENT SYSTEM
“Voice Keypad”:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete ”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section.
Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile
devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press and hold to start voice
recognition on the connected
Bluetooth mobile device.
6: Press to answer, end or switch
between calls.
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, see Using the
System 0163.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 199
Audio System
When using the Bluetooth mobile
device system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. The volume level while on a
mobile device call can be adjusted by
pressing the steering wheel controls or
the volume control on the MFC. The
adjusted volume level remains in
memory for later calls. The volume
cannot be lowered beyond a certain
level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the
mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.
.Up to 10 devices can be paired to
the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be completed
once, unless the pairing information
on the cell phone changes or the
cell phone is deleted from the
system.
.If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set to First to
Connect. If there is no cell phone
set to First to Connect, it will link to
the cell phone which was used last.
To link to a different paired cell
phone, see
“Linking to a Different
Phone ”later in this section. Pairing a Phone
1. Make sure Bluetooth has been enabled on the cell phone before
the pairing process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
3. Touch Add Phone/Connect Phone.
4. Select the vehicle name shown on the infotainment display from your
cell phone’s Bluetooth Settings list.
5. Follow the instructions on the cell phone to confirm the six-digit code
showing on the infotainment
display and touch Pair. The code on
the cell phone and infotainment
display will need to be
acknowledged for a successful pair.
6. Start the pairing process on the cell phone to be paired to the vehicle.
See the cell phone manufacturer's
user guide for information on this
process. Once the cell phone is
paired, it will show under
Connected.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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200 INFOTAINMENT SYSTEM
7. If the vehicle name does notappear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
8. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
9. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone: 1. Make sure the cell phone is
turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the phone name of the cell phone to open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In
doing so, the Secondary Phone will be labeled as Incoming Calls. This means
the mobile device can only receive
calls. The Address Book of a
Secondary Phone will not be available
and hands-free outgoing calls cannot
be placed using this cell phone.
If needed, touch the Secondary Phone
while in the Phones list to swap it into
the Outgoing and Incoming role. This
role makes it possible to place
outgoing calls from the Contacts and
Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile
device to show the cell phone’s or
mobile device’s information display.
4. Touch Disconnect.