
Fastening rings
Fig. 76 In the luggage compartment: fastening rings
First read and observe the introductoryinformation and safety warnings⇒
Introduction
At the front of the luggage compartment are fastening rings for securing luggage ⇒ Fig. 76.
The fastening rings have to be folded out before they can be used.
The maximum load rating of the fastening rings is approximately 3.5 kN.
Suitable fastening belts and luggage stowage systems are available from a qualified 
workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Bag hook
Fig. 77 In the luggage compartment: bag hook
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Bag hooks are located on the upper left and right-hand side of the luggage compartment.
Never drop the luggage compartment floor, but rather guide it back down. The trims or the 
luggage compartment floor could be damaged.
NOTICE
Unsuitable or damaged securing straps could rip in the event of a braking manoeuvre or 
accident. This could cause objects to be flung through the interior and lead to severe or fatal 
injuries.
•Always use suitable and undamaged securing straps.
•Attach securing straps securely to the fastening rings.
•Loose objects in the luggage compartment can suddenly slide and change the way the 
vehicle handles.
•Small and light objects should also be secured.
•Never exceed the maximum load rating of the fastening rings when securing objects.
•Never secure a child seat to the fastening rings.
WARNING 

Fig. 87 Coat hooks on the centre door pillars
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Coat hooks
Coat hooks ⇒ Fig. 87 are located on the centre door pillars (arrow).
Other stowage areas:
•In the front door trims ⇒ Vehicle interior.
•In front of the rear seats ⇒ Fig. 86.
•On top of the luggage compartment cover for light items of clothing.
•Bag hooks in the luggage compartment ⇒ Luggage compartment.
•In the upper part of the centre console instead of the radio ⇒ Fig. 7⑤.
•Coat hooks on the centre door pillars ⇒ Fig. 87.
Drink holder
 Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holder in centre console
Drink holder
Bottle holders for bottles containing up to 1.5 litres are located in the open stowage areas of the 
driver and front passenger doors.
Additional information and warnings:
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
Drink holder in centre console
Hanging up items of clothing can restrict the driver's field of vision and cause accidents and 
serious injuries.
•Always hang items of clothing in such a way that they do not restrict the driver's field of 
vision.
•The clothes hook in the vehicle should only be used for transporting light items of clothing. 
Never leave any heavy, hard or sharp objects in the pockets.
WARNING
Incorrect use of the drink holders can cause injury.
•Do not place hot drink containers in the drink holders. Hot drinks in a drink holder could be 
spilled and cause scalding in any sudden braking manoeuvre or accident.
•Ensure that drink bottles or any other objects do not enter the driver footwell and obstruct 
the pedals while the vehicle is in motion.
•Never place heavy cups, food or any other heavy items in the drink holder. These heavy 
objects could be flung through the vehicle interior during an accident and cause serious 
injuries.
WARNING
Closed drink bottles can explode in the vehicle in extreme heat or crack in extremely cold 
temperatures.
•Never leave closed drink bottles in an extremely hot or extremely cold vehicle for extended 
periods.
WARNING
Do not leave any open drink containers in the drink holder while the vehicle is in motion. 
Drinks that are spilled, for example during braking, can damage the vehicle and the vehicle 
electric system.
NOTICE 

If the front brake pads are tested, the rear brake pads should be tested at the same time. 
Regularly check the thickness of the brake pads through the openings in the rims or from the 
underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check. 
Volkswagen recommends using a Volkswagen dealership for this purpose.
Brake assist systems
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The brake assist systems ESC, ABS, EBV, BAS, TCS, TC and EDL will only function when the 
engine is running. They make a considerable contribution to active driving safety.
Electronic stability control (ESC)
The ESC helps to reduce the risk of skidding and to improve driving stability by braking individual 
wheels in certain driving situations. The ESC detects critical driving situations such as oversteer, 
understeer and wheelspin. The system supports the stabilisation process for the vehicle by targeted 
braking or by reducing engine torque.
ESC has its limitations. It is important to realise that ESC cannot overcome the laws of physics. 
ESC will not be able to assist in every situation faced by a driver. For example, ESC will not be able 
New brake pads will not have the optimal braking effect when first fitted.
•New brake pads cannot generate the full braking effect during the first 320 km and must 
first be run in. A reduced braking effect can be increased by applying more pressure to the 
brake pedal.
•You must drive particularly carefully when driving with new brake pads in order to reduce 
the risk of accidents, serious injuries and loss of control of the vehicle.
•Never drive too close to other vehicles when running in new brake pads, and never create 
a driving situation that will place a heavy load on the brakes.
WARNING
Overheated brakes reduce the braking effect and considerably increase the braking distance.
•When driving downhill the brakes are placed under particular strain and become hot very 
quickly.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear or 
move the selector lever to a lower position. This will make use of the engine braking effect 
and relieve the load on the brakes.
•Non-standard or damaged front spoilers could restrict the airflow to the brakes and cause 
them to overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react more slowly and require longer 
braking distances.
•Carefully apply the brakes to test them.
•Always dry brakes and clean off any coating of ice and salt with a few cautious 
applications of the brake when visibility, weather, road and traffic conditions permit.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus 
cause accidents and serious injuries.
•Never allow the vehicle to roll if the engine is switched off.
•If the brake servo does not function or the vehicle is being towed, the brake pedal will have 
to be depressed more forcefully as the braking distance will be increased due to the lack 
of assistance for the brake system.
WARNING
•Never let the brakes rub by applying light pressure to the brake when it is not necessary to 
brake. Continual pressure on the brake pedal will overheat the brakes. This can 
considerably reduce the brake effect, increase the braking distance and, in certain 
circumstances, cause the brake system to fail completely.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear or 
move the selector lever to a lower position. This will make use of the engine braking effect 
and relieve the load on the brakes. The brakes could otherwise overheat and possibly fail. 
The brakes should only be used to slow or stop the vehicle.
NOTICE 

Cleaning wheels
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Cleaning steel wheels
An industrial cleaner is needed to remove accumulated brake dust. Steel wheels should therefore 
be cleaned regularly with a separate sponge.
Any damage to the paint on steel wheels should be touched up before the metal starts to rust.
Caring for and cleaning alloy wheels
Wash grit and brake dust from alloy wheels approximately every 2 weeks. Then use an acid-free 
detergent to clean the wheels. Volkswagen recommends applying a hard wax compound to the 
wheels approximately every 3 months.
It is important to remove road salt and brake dust by washing the wheels at regular intervals, 
otherwise the finish will be impaired.
Always use an acid-free detergent for alloy wheels. Car polish or other abrasive agents should not 
be used on the wheels.
If the protective coating is damaged, e.g. by stone impact, the damaged area should be repaired 
immediately.
Care of rubber seals
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rubber seals on the doors, windows etc. will seal better, remain flexible and last longer if they 
are treated at regular intervals with a suitable care product.
Use a soft cloth to remove dust and dirt from the rubber seals.
De-icing the door lock cylinders
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Volkswagen recommends the use of genuine Volkswagen spray with lubricating and anti-corrosive 
properties to de-ice the lock cylinders.
Underseal
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The underside of the vehicle is coated to protect it from corrosion and damage. The protective 
coating on the underside of the vehicle could be damaged when driving. Volkswagen therefore 
To ensure that the chrome and aluminium parts are not damaged:
•Do not clean or polish in direct sunlight.
•Do not clean or polish in sandy or dusty environments.
•Do not use any abrasive care products (e.g. cream cleaners).
•Never clean with insect sponges, rough kitchen sponges or similar products.
•Do not polish any dirty surfaces.
•Do not use solvent-based cleaning products.
•Do not use hard wax.
NOTICE
Chrome rims or wheel covers may also have an additional varnish finish and should not be 
treated using chrome or aluminium cleaning agents or chrome or aluminium polish. A normal 
commercially available paint cleaning product should be used instead.
NOTICE
Do not use lock de-icers containing substances that dissolve grease, as this can cause the 
door lock cylinder to rust.
NOTICE 

recommends that the protective coating on the underside of the vehicle and on the running gear 
should be checked regularly and repaired if necessary.
Cleaning the engine compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine compartment of any motor vehicle is a hazardous area ⇒ Preparation for working in the 
engine compartment.
The engine compartment should be cleaned by a qualified workshop. An incorrect cleaning 
procedure could possibly remove corrosion protection and damage electrical components. 
Furthermore, water could enter the vehicle interior directly via the plenum chamber ⇒.
If the engine compartment is very dirty, we recommend that you always proceed to a qualified 
workshop to have it cleaned by a professional mechanic. Volkswagen recommends using a 
Volkswagen dealership for this purpose.
Plenum chamber
The plenum chamber is located in the engine compartment between the windscreen and the engine 
and has a perforated cover. Air from outside is drawn in from the plenum chamber and is passed 
into the vehicle interior via the heating and air conditioning system.
Leaves and other loose objects must be removed from the cover of the plenum chamber at regular 
intervals using a vacuum cleaner or by hand.
In the interests of environmental protection, the engine compartment should be washed only 
in specially provided wash bays. This prevents toxic waste water containing oil, grease and fuel 
from entering the sewerage system. In some districts, washing the engine compartment anywhere 
else may be prohibited.
Cleaning and caring for the interior
 Introduction
This chapter contains information on the followingsubjects:
⇒ Seat covers
⇒ Cleaning cloth seat covers, fabric trim and Alcantara upholstery
⇒ Cleaning and caring for natural leather covers
⇒ Cleaning leatherette upholstery
⇒ Cleaning stowage compartments, drink holders and ash trays
⇒ Cleaning and caring for the dash panel, wooden trims and plastic parts
⇒ Cleaning seat belts
Modern fabrics, such as dark denim, are often not colourfast. Light-coloured upholstery (soft 
materials or leather) is particularly sensitive to staining caused by these fabrics, even if you are 
careful. This is not caused by a fault in the upholstery, but by the non-colourfast nature of the 
garments.
Leaving stains, dirt and other deposits on the surface of vehicle components and cloth seat covers 
for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become 
impossible to remove, particularly if left for a long time.
Additional information and warnings:
•Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior
Underseal and anti-corrosion coatings can ignite on the hot exhaust system or on other hot 
engine parts.
•Never apply underseal or anti-corrosion coatings to the exhaust pipes, catalytic converter, 
heat shields or other vehicle components that become hot.
CAUTION
All work in the engine compartment carries the risk of injury, scalding, accidents and fire.
•Before carrying out any work ensure that you are familiar with the requisite procedures 
and general safety regulations ⇒ Preparation for working in the engine compartment.
•Volkswagen recommends having the work carried out by a qualified workshop.
WARNING
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure 
cleaner) can cause considerable damage to the vehicle.
NOTICE 

Before getting into the vehicle, close all Velcro fasteners that could touch the cloth seat 
covers and fabric trims. Open Velcro fasteners can cause damage to cloth seat covers and 
fabric trims.
Avoid the direct contact of sharp-edged items and accessories to the upholstery and fabric 
trims in order to prevent damage. Accessories include zips, studs, rhinestones on clothing 
or belts.
Dust and grit in upholstery pores, folds and seams should be removed regularly so that no 
permanent damage is caused to the surface of the seats by scratching.
Always check whether garments are colourfast to prevent damage to the upholstery. This 
is especially important for light-coloured upholstery.
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs 
and renewal of parts
Suitable care products are available from a Volkswagen dealership.
Seat covers
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Please note the following for the cleaning and maintenance of the seat covers ⇒:
Volkswagen recommends that stained upholstery is cleaned by a specialist company.
Cleaning cloth seat covers, fabric trim and Alcantara upholstery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Car care products can be toxic and hazardous. Unsuitable care products and incorrect 
application of care products can cause accidents, serious injuries, burns or poisoning.
•The care product must be kept in its original sealed container.
•Read the manufacturer's instructions.
•Never store car care products in empty food containers, bottles or any other non-original 
containers as people finding these containers may not know that they contain care 
products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be used 
outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, 
clean or care for your vehicle. These substances are toxic and highly inflammable.
WARNING
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle and 
cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Only use approved or recommended cleaning products.
WARNING
•Cleaning products that contain solvents attack the material and may cause irreparable 
damage.
•Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack 
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should be removed as quickly as possible and not allowed 
to dry in.
•To avoid damage, stubborn stains should be removed by a specialist cleaning company.
NOTICE
Ignoring any of the items on this important checklist for maintaining the seat covers can lead 
to damage or discolouration of the seat covers and fabric trims.
•Follow the instructions on the checklist.
NOTICE
® 

Cleaning upholstery on seat cushions with seat heating, electrically 
adjustable seats, or seats containing airbag components
Airbag-related components and electrical connectors may be installed in the driver seat, passenger 
seat and sometimes also in the rear outer seats. Seat cushions or backrests that are damaged, 
incorrectly cleaned or treated, or that become wet, may cause damage to the vehicle electrics or 
trigger a fault in the airbag system ⇒.
Electrical components and connectors are installed in electrically adjustable seats and seat 
cushions with seat heating. These can be damaged if cleaned or treated incorrectly ⇒. This can 
also result in damage to other parts of the vehicle electrics.
For this reason, please follow these cleaning guidelines:
•Do not use high-pressure cleaners, steam cleaners or coolant spray.
•Do not use washing paste or fine detergent solutions.
•Avoid getting the seat wet.
•Only use detergents that have been approved by Volkswagen.
•If in doubt, consult a specialist cleaning company.
Cleaning upholstery on seat cushions without seat heating, seats that are 
not electrically adjustable, and seats that do not contain airbag components
•Please read and follow the instructions, notes and warnings on the package before using 
cleaning products.
•Upholstery, fabric trims, Alcantara seat covers and carpeting should be cleaned regularly with 
a vacuum cleaner (brush).
•Do not use high-pressure cleaners, steam cleaners or coolant spray.
•We recommend that you use a soft sponge or commercially available lint-free microfibre cloth 
for cleaning jobs ⇒.
•Clean Alcantara surfaces with a slightly damp cotton or woollen cloth or a commercially 
available lint-free microfibre cloth ⇒.
General surface soiling of the upholstery and fabric trim can be cleaned with a commercially 
available foam cleaner.
If the upholstery and fabric trims are generally heavily soiled, consult a Volkswagen dealership for 
information on suitable cleaning methods before attempting any cleaning. If required, take the 
vehicle to a specialist cleaning company.
Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. 
This particularly applies if the surface shows general signs of wear. The cleaned area could 
otherwise be lighter than the surrounding area. If in doubt, consult a specialist cleaning company.
Type of stainRecommended cleaning method for seat cushions 
and upholstery
Water-based stains, e.g. 
coffee, fruit juice.
– Moisten a sponge using a spray bottle and treat the stain by 
rubbing it in a circular motion.
– Wipe with a dry absorbent cloth.
Stubborn stains, e.g. 
chocolate, foundation.
– Only use detergents approved by Volkswagen.
– If required, take the vehicle to a specialist cleaning firm to have the 
upholstery cleaned.
Oily stains, e.g. oil, 
lipstick.
– Only use detergents approved by Volkswagen.
– If required, take the vehicle to a specialist cleaning firm to have the 
upholstery cleaned.
®
®
If there is a fault in the airbag system, the airbag may not function properly, or not function at 
all or function unexpectedly. This could cause accidents and fatal injuries.
•The airbag system should be checked by a qualified workshop as soon as possible.
WARNING
If the upholstery on electrically adjustable seats or on seat cushions containing airbag 
components gets wet, electric components and the vehicle electrics could be damaged.
•A wet seat cushion should always be dried out, and system components checked, by a 
qualified workshop.
•Do not use steam cleaners as the steam pushes the soiling into the fabric and sets it.
•High-pressure cleaners and coolant sprays can damage the upholstery.
NOTICE 

Cleaning and caring for the dash panel, wooden trims and plastic 
parts
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Moisten a clean, lint-free cloth with water and clean the parts.
•Treat plastic parts (inside and outside the vehicle) and the dash panel with a special solvent-
free plastic cleaning and care product that has been approved by Volkswagen ⇒.
•Treat wooden trims with a mild soap solution.
•Clean the mount for the portable navigation device using a dry cloth only.
Cleaning seat belts
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Large particles of dirt on the automatic belt prevent it from rolling back properly and thus from 
working effectively.
The seat belts must never be removed for cleaning purposes.
•Remove dirt with a soft brush ⇒.
•Carefully pull the dirty seat belt right out and leave it out.
•Clean the seat belt with a mild soap solution.
•Allow the seat belt fabric to dry completely.
•Do not allow the seat belt to roll up until it has dried completely.
Wheels and tyres
 Introduction
This chapter contains information on the followingsubjects:
⇒ Handling wheels and tyres
⇒ Rims
⇒ New wheels and tyres
⇒ Tyre pressure
⇒ Tread depth and wear indicators
⇒ Tyre damage
⇒ Spare wheel or temporary spare wheel
⇒ Tyre lettering
⇒ Winter tyres
⇒ Snow chains
Volkswagen recommends that work on tyres and wheels is carried out by a qualified workshop. 
They are familiar with the procedure and have the necessary special tools and spare parts and the 
Cleaning agents that contain solvents cause the surface of the airbag modules to become 
porous. In an accident that triggers the airbag, loose plastic parts can cause serious injury.
•Never clean the dash panel or the airbag covers with cleansers that contain solvents.
WARNING
When cleaning the dash panel, ensure that the contacts for the portable navigation device do 
not become wet as this could cause damage to the electrical system.
NOTICE
Check the condition of all seat belts regularly. If the belt webbing or any other part of the seat 
belt becomes damaged have it removed and replaced immediately by a qualified workshop. 
Damaged seat belts are very dangerous and can cause severe or fatal injuries.
•Never use chemical cleaning agents on the seat belts or their components. Furthermore 
the seat belts may not come into contact with corrosive fluids, solvents or sharp objects. 
These could considerably weaken the webbing.
•After cleaning, allow seat belts to dry completely before rolling them up. Otherwise the 
automatic belt retractors could become damaged and thus impair their function.
•Never let any foreign bodies or liquids enter the slot for the seat belt buckle. This could 
prevent the belt buckle and seat belt from working properly.
•Never try to repair, modify or remove the seat belts yourself.
•Damaged seat belts must be replaced immediately with seat belts approved by 
Volkswagen for your vehicle type. Seat belts subjected to stress and stretched during an 
accident must be replaced by a qualified workshop. Renewal may be necessary even if 
there is no apparent damage. The belt anchorage should also be checked.
WARNING